Spectrum Corporate Office Headquarters HQ

27 comments
Spectrum Corporate Office Headquarters HQ

Spectrum is the media and cable internet/tv provider that is the result of the merger between Time/Warner Cable, Charter Cable, and Brighthouse Cable.

Official Address:
60 Columbus Circle
New York, NY 10023
USA
Email:
Corporate Phone Number: 1-212-364-8200
Fax Number: n/a
Customer Service Number: 1-833-780-1880

Spectrum Corporate Offices



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27 comments:

  1. To my understanding Amazon has deleted anti Sharia sites that may insult them. STOP Amazon, what about Americans and the anti Christian sites, why do you ignore them, we should not compromise our way of life for someone that would cut your throat with no remorse or are you afraid, what you should be afraid of is buyers boycotting your company and that is what I will do if you do not keep the anti Sharia sites up, Are you even America Amazon? Get with the program you anti American dummies.

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  2. I am trying to get Spectrum mobile. Last Saturday the 23 I was at the Portland, ME office. The rep went thru the process of letting me use my unlocked phone. However, when it came time to pay the system said it couldn't proceed. Was told I'd get an email with request for additional info. Here it is the 28th and no email. While I was there I told rep that one of my cable boxes kept rebooting so he gave me a new on which works fine. Yesterday my old cable box started acting up by taking 20+ seconds to change channel and this morning It won't even allow me to change channel. This does not comport well for a service company.

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    1. I spoke with Maria i believe in OH to ask a few question about your Internet Assit
      serv.On May 20th 2019. Told her i would talk to my husband and get back to her. The very next day I have a modem at my front door. I have been trying to get someone here to pick it up ever since. I spoke with at least 8 different people on 3 occasions i was told that they would send someone over between 1-3pm. And once that Fed Ex would come on 6/4 all 4 times no one showed. They are telling me now i have to return it. I DID NOT ORDER THIS! I have tried and tried, I give up. Now i am going out of town to help my daughter in law who is having another baby soon. I told them all i would be leaving today. It just amazes me a big corp like yours and your employees will not work with one another. Very sad!!! I will try again when i get back in a few weeks. I've also tried to call your corp. office and no one answer's.

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  3. I tried once more to get my mobile phone service and this time was given a 800 number that forced me to go thru a computer and when I get a person he doesn't know about extra info needed.

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  4. Liked

    Country Fried Sirloin, Ribs, New York, Porter House, Filet, Prime Rib, Sirloin

    Dislikes

    Cold Food (Chili, Tarter Skins, Pulled Pork, Baked Potato, Buttered Corn, Green Beans, Seasoned Rice, Steak Fries) they all had to be sent back each week to get my food HOT ! ! !


    Pissed Off

    The last time I was at Texas Roadhouse, I ordered the Fall Off The Bone Ribs, had to send the Chile back because it wasn’t HOT. Then had to wait a very long time for the Ribs.

    Ribs finally came cut off a few ribs for my wife, she says the ribs are ice cold, so I check the ribs and its not just cold IT IS FROZEN, sent the ribs back AGAIN and they still they still returned COLD.

    Finally was so fed up with the whole situation I just took the ribs home but was still CHARGED for this.

    Later that evening I heated the ribs and green beans up and became very ill after eating. Was literally vomiting all night long. Obviously, I had “food” poisoning ! ! The ribs and green beans from Texas Ranch House was the ONLY thing I ate that day.

    When I advised you of this of this you just sent me a letter with a $20 coupon ! !

    I will NOT eat at the Texas Ranch House again nor will I recommend it to anyone.


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    1. 1) This is a website that publishes corporate phone numbers; 2) this is a page for Spectrum, not Texas Roadhouse; 3) why would you take the ribs home if they were frozen? and 4) of course you got sick, you ate uncooked ribs.

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  5. Called spectrum to discuss an issue our homeowners are having with their installers drilling through their main plumbing line and causing raw sewage to back up in their yard and home. Lady who answered the main phone line for the corporate office didn't even let me finish introducing myself, sighed, hung up the phone, and now my calls cannot be completed to them. Great Service!

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  6. I think it is crazy that a company can get away with charging you for a fill month of service when they cut your service off because you are one month behind and they wont let you make payment arrangements. My due date suddenly changed - I get paid once a month on the 25th and am a single mother on a fixed budget. I got behind by one month more than a year ago and have paid on the 25th every month since then. For the last 3 months they turn my cable off on the 20th and for 5 days I have no services but then get charged for a full month. Skeezy was to do business in my opinion.

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    1. pay your bill on time and stop whinning they have bills too

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  7. Apparently Spectrum is to big for the concern of the customers. My father 80 year old continuely stay out of cable connection. NOT only is SPECTRUM the WORST service... their repair and customer service is just at BAD. He is the ONLY one on the street that is out of cable..AND YES neighbors has service. He has been with out for 2 whole days and can't even call 911 in an emgerency… So... When will you all quit LIEING about how great you are and start getting better service ???

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  8. Trying to get an answer as to why no one showed up for an install is impossible. If Fios was offered in my area I'd subscribe. Calling Direct TV.

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  9. I am so disgusted with Charter right now I could spit. Charter asked me to bring in my router because it was outdated)I did - then on this bill I was charged for it "because I did not have one"...I have had a Charter router since it became available in our area. 2) - I have spoken with at least 5 reps about my bill going up 6 times in 8 months; of whom all said I needed to replace 3 DVRs with basic boxes. One DVR "fried" itself and a bedroom TV which we had to replace with no monies to help of replacement. This from a Charter tech who came to my residence and checked the problems to fix no cable to TVs. So I replace my DVR boxes with the ones I have now only to realize today; someone without my permission - took my off the plan I have been on for years and not only raised prices - Charter changed my plan and dropped channels. This is fraudulent and deceptive and unacceptable. I called again this morning - and was told nothing could be done. Really. There must be a law against this type of deception for a consumer. I will research this. Renee Wood 7707860159

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    1. This is a website that provides corporate phone numbers. It's not a Spectrum website. Your comment isn't going to be seen by anyone at Spectrum, and you shouldn't ever put your name and phone number in a public post.

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  10. I'm very disappointed in Spectrum -- I have had an e-mail account with this company since 2007 when they were time warner cable. I never had issues with my e-mail and was very happy with the service until now!!!!! This past weekend I had attempted to enter my e-mail and my password didn't work --I had not changed it at all. When I called customer service they couldn't help me, when I attempted to change my password the system was asking for the modem number--well unfortunately that modem was turned in when I moved. No one from customer service advise me that I would need to reactive my e-mail when I moved and since it has been working for the past 12 years, I didn't think it was a problem. Everyone from my creditors --doctors --family members have this e-mail and now I having to contact everyone to change it --- I have been a loyal customer for several years --- and right now I'm a very dissatisfied customer ---if there is anyway I can please get back my e-mail I will be very appreciative.

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  11. I can't believe this my comment was removed ---- Spectrum is really getting unbelievable now!!!!!!!! --- just lost your loyal customer of 12 years

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  12. I cancelled my service's with your company on July 6 2019 after having spectrum for over 15 years . I got a bill of 259.00 for the month of I did not haave your service for July .But you still trying to bill me for a month of no use .Still dont understand why ? I pay my last month bill which was for June 15 to July 15 As far as I know ur company own's me money back .Could some one let me know whaat is going on about this issue .Thanks

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  13. My cable service is suffering from intermittent freezing and then pixilation of picture and sound on several channels. Over the past two months we have had service visits from 6-Service Technicians, 5-Maontenance Technicians and 2-visite from the local Service/Maintenance Supervisor. They have replaced every inch of cable from the main pole up to each TV and they have replaced the two Spectrum communication boxes. Each time we are told that adjustment were made, however the issue still exist. I have made copies of these occurrences on several different channels, however each time I offer to show them to the Spectrum Technicians they decline and stat they have made adjustments. How can they decide the proper cure for this issue if they do not see what the real issue is?

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  14. I Had The Same Issue. After A Rewire, I Still Had The Same Issue With Some Channels Being Unavailable And The Pixelation On Other Channels Were Horrible. Spectrum Installed An Amplifier In The Attic And That Has Fixed 90 Percent Of The Issue.

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  15. My internet service was disrupted due to an outage on 09/26/2019 in N.C. at 2:30pm. The service did not come back on until 09/27/2019 at 10am. I was told I would get a call. I did not get a call until 11am. Luckily I was near my modem the entire time. NOW all weekend the internet service has been very slow. The earliest they can get someone out is 10/03/2019!!! This is terrible service. For the past 6 months my service has been terrible, terrible , terrible.

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  16. I tried to call the corporate office phone number and no one ever answered the phone. How can a company do business if no one will answer the phone?

    I had tried to call the corporate office after a call to the customer retention department, and when I spoke to the CSR agent, I could barely understand her because someone in the office was playing music so loud that it was difficult to her the CSR agent. After talking with the CSR agent and asking her to have people in her office to keep the background noise down so that I could hear her I asked to speak with the department manager. I told him that my call to his department was the most unprofessional department I had ever called. I did offer a suggestion that they purchase noise cancelling headsets for the staff that would eliminate most if not all of the background noise from the department. To give you an idea how how bad the sound of the phonecall was, imagine if it sounded like there was a waterfall in the background with someone playing loud music from really bad speakers will other people were yelling and ringing bells in the background too. On a one to ten scale, I would rate this call a zero.

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  17. The supervisors are not any better , they care less than the ones working under them. I had I supervisor tell me " it's seem like a personal problem" just being a smart ass then just hung up the phone. He must have prayed to God that I wouldn't be able to get back a hold of him cause I would have been in confession a year for what I would had told him. 11 year customer , I'm GONE!! Spectrum is a joke!

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  18. I got Spectrum bundle on 1 Oct 19. For the past 2 weeks, I have been calling Customer Service, 5 times due to several problems I've had with the TV. First,every time I called I had to wait about 20 minutes before I could talk to customer service. Then another 10-15 minutes to get to exact area, i.e., Technician or another person. Second, I called about to question my bill, I was told that it would cost me $5.00 for answers. Then I called about DVR, I thought I had ordered one when I made my contract. Was told it would cost $7.50 for one, and $12.50 a month, and then another $50.00 to have it installed. Next I tried calling about my TV and home phone constantly going out. No service. My TV is always freezing up. I am afraid it would cost me if I call on the TV and phone. What should I do? Any suggestions?

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  19. Do you or do you not want me to continue being a customer of Spectrum? I am a senior (age 79) and my bill will go up $33.00 in the next two months. It is unaffordable. I have not changed my plan since I have been with you maintaining boxes for three TV. plus one dvr. I can get the same service from AT&T for $147.00. I hate to start the change as at 79. change is difficult for me. Last month's bill $163, this month's bill $174 and next month's bill $189 for the same service-basic cable and expanded (no premium.) Changed the price back or I am gone. I have talked to the Redemption Center-that was a joke as there was no redemption.

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  20. Does anyone at corporate read these? or do they not care ,about loyal customers? Just curious.

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  21. Its sad, I have been a customer since 1993 and the service along with the way spectrum handles customers is a shame, I think there needs to be a boycott on time warner and spectrum along with a class action lawsuit, not getting what we pay for and overcharged in my opinion for the quality we receive, wish the FTC would just shut it down, I am expecting my fourth call in 2 weeks today, if it goes bad im going elsewhere. I would like to see the whole U S population with spectrum do a major dump of their product.

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  22. Excellent article. Very interesting to read. I really love to read such a nice article. Thanks! keep rocking.
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