Furniture Row Corporate Office, Headquarters & Phone Number 

Furniture Row is headquartered in Denver, Colorado. Customers searching for the Furniture Row corporate office, headquarters address, customer service, delivery help, damaged furniture complaints, order status, returns, financing, warranties, or store escalation should use the contact route that matches their issue.

Furniture Row customer service can be reached at 1-844-763-6278. Current company information places Furniture Row’s headquarters operations in Denver’s North Broadway furniture district, with 5671 Broadway commonly identified as the company’s primary headquarters location.

Furniture Row Corporate Office and Headquarters

• Brand: Furniture Row
• Legal Company: Furniture Row, LLC
• Headquarters / Primary Company Location: 5671 Broadway, Denver, CO 80216
• Furniture Row LLC Legal / Trademark Address: 5641 N. Broadway, Denver, CO 80216
• Commonly Listed Corporate Office Phone: 1-303-578-1073
• Customer Service: 1-844-763-6278
• Official Website: FurnitureRow.com

Furniture Row’s corporate operations are based in the North Broadway area of Denver. Several Furniture Row entities, offices, retail stores, and related operations are located close together in this district, which can make older headquarters listings confusing.

What Is Located at 5740 Broadway?

Furniture Row currently operates a Dining & Bedroom Superstore at:

Furniture Row Dining & Bedroom Superstore
5740 Broadway
Denver, CO 80216

The store’s current local phone number is 1-303-291-0322. Denver Mattress also operates at this retail location.

This is useful for Denver-area shoppers, but routine online-order questions, national customer-service complaints, financing issues, or complaints involving another Furniture Row location should not automatically be directed to this Denver retail store.

Which Furniture Row Phone Number Should You Use?

Furniture Row does not currently publish a separate universal Human Resources or executive-complaints phone number on its consumer website. Employment candidates should use the official careers site rather than calling customer service about applications.

How to Escalate a Furniture Row Complaint

1. Start with the store or department responsible for the purchase. In-store purchases, local deliveries, salesperson issues, and many warranty concerns should begin with the Furniture Row location involved.
2. Ask for store management. If the salesperson or first representative cannot resolve the issue, request a store manager or another appropriate supervisor.
3. Contact Furniture Row Customer Service. Call 1-844-763-6278 or use the Furniture Row Customer Support Center.
4. Document the problem. Keep your invoice, order confirmation, delivery paperwork, warranty information, photos, emails, and notes from previous conversations.
5. Request a support-ticket or case reference. A documented support history can make later escalation easier.
6. Clearly state the resolution requested. Explain whether you are requesting repair, replacement, exchange, delivery correction, billing adjustment, order cancellation, warranty review, or another specific outcome.

Information to Have Before Contacting Furniture Row

• Furniture Row store location, if applicable
• Purchase date
• Item or collection name
• Order or invoice information
• Scheduled and actual delivery dates
• Photos of damage or defects
• Warranty or manufacturer information
• Names and dates of previous customer-service contacts
• Support-ticket number, if assigned
• A concise description of the resolution requested

Do not publish complete order numbers, credit card numbers, financing account numbers, home addresses, telephone numbers, email addresses, signatures, receipts containing personal information, or other private information in a public review.

Furniture Row Order Status and Delivery Complaints

For an online order, Furniture Row tells customers to use the status link included in the order-confirmation email. Customers who cannot locate the confirmation or need additional help can call 1-844-763-6278.

For an in-store purchase, Furniture Row recommends contacting the local store or the sales associate who assisted with the purchase because the local location has the most accurate information about the order.

Use the Furniture Row Store Directory to locate current store contact information.

Furniture Row Delivery Options

Furniture Row currently offers options that can include free store pickup and home delivery with setup. Available services, pricing, and delivery schedules depend on the product and location.

For a delivery complaint, keep:

• Order confirmation
• Promised delivery date or estimated arrival
• Delivery notifications
• Photos taken immediately after delivery
• Photos of damage to furniture or property
• Names or identifying information for the store or delivery team when available
• Copies of any promises to repair, replace, or redeliver an item

Report damaged, missing, incorrect, or visibly defective merchandise as soon as possible to the store or Furniture Row Customer Service.

Furniture Row Return and Exchange Policy

Furniture Row has a restrictive published return policy, so customers should review the applicable terms before completing a purchase.

Furniture Row’s current general policy states that once merchandise has been received by the customer, returns are not generally accepted and products may instead be eligible for exchange. Special orders are governed by the specific terms presented when the purchase is made.

Furniture Row also states that merchandise damaged because of Furniture Row’s handling, or merchandise that qualifies as defective under the applicable manufacturer’s warranty, may be repaired or replaced at the seller’s option.

Customers are responsible for checking dimensions before purchase to make sure furniture will fit through entrances and into the intended room.

Review the complete current Furniture Row Return Policy before relying on return, exchange, refund, or special-order eligibility.

Furniture Row Warranty and Damaged Furniture Help

If furniture arrives damaged or develops a suspected defect, begin with the store where it was purchased or contact Furniture Row at 1-844-763-6278.

Furniture Row states that its furniture generally has a standard one-year warranty, while individual manufacturers may provide longer warranty periods. Coverage depends on the product, manufacturer, type of defect, purchase documentation, and applicable exclusions.

Clearance merchandise can have different coverage. Furniture Row’s current FAQ states that many clearance products include a limited 90-day manufacturer-defect warranty and may not be exchanged simply because of size, color, or appearance preferences after possession.

For a warranty complaint, keep:

• Original invoice or receipt
• Product name and model
• Purchase and delivery dates
• Photos showing the defect
• Photos of tags or manufacturer labels
• Previous repair records
• Copies of warranty decisions

Furniture Row’s official FAQ provides additional information about warranties, clearance products, parts, delivery, orders, financing, and merchandise.

Furniture Row Credit Card and Financing

Furniture Row offers a Furniture Row Credit Card administered by Synchrony. Customers can apply, manage the account, review statements, and make payments through the financing resources linked from FurnitureRow.com.

• Synchrony Furniture Row Credit Card Questions: 1-877-295-2080
• Synchrony Payment Assistance Number Listed by Furniture Row: 1-866-396-8254
• Furniture Row Financing: Financing Options
• Pay or Manage Financing: Furniture Row Pay My Bill

Furniture Row also lists other financing or lease-payment options through providers such as Koalafi and Progressive Leasing. Customers should contact the financing company shown on their agreement for account-specific billing, payment, credit-reporting, or financing disputes.

Older Furniture Row Capital One Accounts

Furniture Row no longer offers new Furniture Row credit cards through Capital One. Customers who still have an older Capital One Furniture Row balance should continue using Capital One’s account-servicing route until that balance is paid.

Do not send credit-card payments to Furniture Row’s corporate headquarters unless your account provider specifically instructs you to do so.

Furniture Row and Denver Mattress

Denver Mattress is part of the Furniture Row family of companies and continues to operate as a distinct mattress and bedding brand.

• Denver Mattress Customer Service: 1-866-372-4642
• Denver Mattress Website: Denver Mattress

Mattress purchases can have different return, comfort-guarantee, warranty, delivery, and manufacturer rules from ordinary Furniture Row furniture. Customers with a Denver Mattress purchase should use Denver Mattress support and the store involved rather than assuming Furniture Row’s general furniture return rules apply.

Furniture Row, Sofa Mart, Oak Express, and Bedroom Expressions

Older Furniture Row information often lists Sofa Mart, Oak Express, and Bedroom Expressions as separate Furniture Row specialty stores.

The company has since consolidated those names into its current Furniture Row store format:

• Sofa Mart became Furniture Row Living / FR Living.
• Oak Express became Furniture Row Dining / FR Dining.
• Bedroom Expressions became Furniture Row Bedroom / FR Bedroom.
• Denver Mattress continues as a separate customer-facing brand within the Furniture Row family.

Customers searching for an old Sofa Mart, Oak Express, or Bedroom Expressions customer-service number should generally begin with Furniture Row at 1-844-763-6278 or locate the current Furniture Row store serving their area.

Furniture Row Careers and Human Resources

Furniture Row does not prominently publish a universal Human Resources telephone number for job applicants.

Current employment opportunities can be found through the Furniture Row Careers page.

Positions can include:

• Sales associates
• Store management
• Delivery personnel
• Warehouse personnel
• Visual merchandising
• Corporate and support positions

Customers should not submit furniture, delivery, warranty, or financing complaints through employment applications.

About Furniture Row

Furniture Row traces its history to Denver in 1972, when Barney Visser and Warren Collier formed the business that became Pillow Shoppe. Pillow Kingdom opened in Denver in 1974, followed by additional furniture and bedding concepts.

Furniture Row later became known for shopping centers that combined several specialized furniture businesses, including Sofa Mart, Oak Express, Bedroom Expressions, and Denver Mattress.

The company remains privately held and family-owned. Today, Furniture Row sells living room furniture, dining furniture, bedroom furniture, office furniture, children’s furniture, home décor, patio furniture, mattresses, and related products through its stores and online operation.

The current Furniture Row store directory lists more than 100 Furniture Row locations nationwide. Denver Mattress operates an additional network of mattress stores.

Furniture Row Competitors and Related Corporate Office Pages

Furniture Row competes with national and regional furniture retailers, mattress stores, online furniture sellers, and home-furnishings chains.

• Ashley Furniture Corporate Office
• Rooms To Go Corporate Office
• IKEA USA Corporate Office
• Bob’s Discount Furniture Corporate Office
• La-Z-Boy Corporate Office
• Mattress Firm Corporate Office

Official Furniture Row Resources

• Furniture Row Official Website
• Furniture Row Customer Support Center
• Furniture Row FAQ
• Furniture Row Return Policy
• Furniture Row Store Directory
• Furniture Row Financing
• Furniture Row Pay My Bill
• Furniture Row Company History
• Furniture Row Careers
• Denver Mattress

Frequently Asked Questions About Furniture Row Corporate Office

Where is Furniture Row corporate headquarters?

Furniture Row is headquartered in Denver, Colorado. Current company business information identifies 5671 Broadway, Denver, CO 80216 as its primary headquarters location. Furniture Row, LLC legal records also identify 5641 N. Broadway in the same Denver business district.

Is 5740 North Broadway still Furniture Row headquarters?

5740 Broadway remains an active Furniture Row location, but Furniture Row’s current website identifies it as the Denver Dining & Bedroom Superstore. It should not automatically be treated as the company’s primary corporate headquarters address.

What is the Furniture Row corporate phone number?

1-303-578-1073 is commonly listed for Furniture Row’s corporate operation. For customer-service issues involving orders, products, delivery, or website purchases, Furniture Row officially publishes 1-844-763-6278.

What is the Furniture Row customer-service number?

Furniture Row customer service can be reached at 1-844-763-6278.

How do I file a complaint with Furniture Row?

Begin with the store or department responsible for the purchase. If the issue remains unresolved, contact Furniture Row Customer Service at 1-844-763-6278 or submit a request through the Furniture Row Customer Support Center. Keep your invoice, delivery records, photographs, and support history.

How do I check my Furniture Row order status?

Online customers should use the order-status link in their confirmation email. In-store customers should contact the store or salesperson involved in the purchase.

Can I return furniture to Furniture Row?

Furniture Row’s published general return policy states that after merchandise has been received, returns are generally not accepted and eligible merchandise may instead be exchanged. Special orders and certain products have additional terms. Review the current written return policy before purchasing or requesting an exchange.

How do I complain about damaged Furniture Row furniture?

Contact the local store or Furniture Row Customer Service as soon as possible. Take photographs, keep the invoice and delivery paperwork, and document the defect or damage before attempting repairs.

Who handles the Furniture Row Credit Card?

The current Furniture Row Credit Card is administered by Synchrony. Furniture Row’s FAQ lists Synchrony customer service at 1-877-295-2080.

Is Sofa Mart still part of Furniture Row?

The former Sofa Mart brand has been incorporated into Furniture Row and is now identified as Furniture Row Living or FR Living.

Is Oak Express still part of Furniture Row?

The former Oak Express concept is now Furniture Row Dining or FR Dining.

Is Bedroom Expressions still part of Furniture Row?

The former Bedroom Expressions concept is now Furniture Row Bedroom or FR Bedroom.

Is Denver Mattress owned by Furniture Row?

Denver Mattress remains part of the Furniture Row family of companies and operates its own mattress-focused website, stores, customer-service number, warranties, and mattress policies.

How do I contact Furniture Row Human Resources?

Furniture Row does not prominently publish a universal HR phone number for applicants. Job seekers should use the official Furniture Row Careers site and the instructions associated with the position.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides headquarters addresses, corporate phone information, customer-service routes, complaint guidance, and reader reviews for major companies.

This Furniture Row page distinguishes the company’s Denver corporate operations from the 5740 Broadway retail superstore, Furniture Row Customer Service, local stores, Denver Mattress, Synchrony financing, and the company’s former Sofa Mart, Oak Express, and Bedroom Expressions names so readers can choose the most appropriate contact route.

Updated September 3, 2026.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Furniture Row, LLC, Furniture Row, Denver Mattress, Synchrony, or any Furniture Row store or financing provider. This page is provided for informational, complaint, and review purposes.

Corporate locations, legal addresses, telephone numbers, store locations, return policies, warranty terms, delivery options, financing providers, and customer-service processes can change. Verify time-sensitive or transaction-specific information directly with Furniture Row, the local store, or the financing provider before mailing documents, making payments, returning merchandise, or relying on a particular policy.

Furniture Row Reviews, Complaints, and Feedback

Have you contacted Furniture Row corporate office, customer service, a local Furniture Row store, a delivery team, Denver Mattress, warranty support, or Synchrony about a Furniture Row purchase? Share your experience below.

Helpful Furniture Row reviews can include the store city and state, type of furniture purchased, whether the order was made online or in-store, delivery experience, product quality, warranty handling, support route used, approximate response time, and whether the issue was resolved.

Please do not publish full order numbers, financing account numbers, credit card information, home or delivery addresses, telephone numbers, email addresses, receipts containing personal information, or private employee information.