Brookshire Grocery Company Corporate Office, Address & Phone 

Brookshire Grocery Company corporate office and headquarters are located at 1600 West Southwest Loop 323 in Tyler, Texas. The family-owned regional grocery company operates Brookshire’s, Super 1 Foods, FRESH by Brookshire’s, Spring Market, Reasor’s, and FRESH by Reasor’s stores across Texas, Louisiana, Arkansas, and Oklahoma.

Customers commonly search for the Brookshire’s corporate address, headquarters phone number, Customer Service, complaint department, store manager, return policy, sale-price help, YourPoints support, gift-card assistance, pharmacy complaints, Human Resources, or a way to escalate an unresolved store concern. This page explains which store, corporate, Walgreens, Reasor’s, delivery-provider, or employment contact is appropriate.

Brookshire Grocery Company Corporate Office Information

• Legal company: Brookshire Grocery Company, commonly called BGC
• Primary headquarters and company complex: 1600 West Southwest Loop 323, Tyler, TX 75701, USA
• Corporate main office phone number: 1-903-534-3000
• Brookshire’s Customer Service: 1-888-WE-RESPOND or 1-888-937-3776
• Customer Service hours: Monday–Thursday, 8:00 a.m.–5:00 p.m.; Friday, 7:30 a.m.–4:00 p.m.
• Customer Service email: cu*************@*********es.com
• Customer complaint mailing address: Brookshire Grocery Company, Attn: We’re Listening, P.O. Box 1411, Tyler, TX 75710-1411
• Contact form: Contact Brookshire’s Customer Service
• Store locator: Find a Brookshire’s store
• Official website: brookshires.com
• Careers: Brookshire Grocery Company careers

Telephone clarification: The number 1-903-534-3000 is associated with Brookshire Grocery Company’s Tyler office and appears on current Brookshire’s product information. For an ordinary store, price, return, pickup, product, rewards, or service complaint, use Customer Service at 1-888-937-3776.

Address clarification: The physical Tyler company complex is at 1600 West Southwest Loop 323. Brookshire Grocery Company directs written consumer questions and complaints to its “We’re Listening” mailing address at P.O. Box 1411 in Tyler.

Facility clarification: The Tyler headquarters complex is not a Brookshire’s retail supermarket, return counter, curbside-pickup location, public pharmacy, gift-card desk, product-recall collection site, or guaranteed walk-in complaint or Human Resources office.

How to Contact a Specific Brookshire’s Store

Most complaints involving a purchase, employee, register, price, deli, bakery, pickup order, parking lot, cleanliness, or store condition should begin with the location where the issue occurred.

Use the official store locator to find:

• The store address
• The direct store telephone number
• The store number
• Current operating hours
• Holiday hours
• Curbside and delivery availability
• Fuel-center information
• Pharmacy information when available
• Services such as deli, bakery, floral, prepared food, Starbucks, or Pizza Hut

Ask for the store manager or manager on duty when the issue can still be inspected or corrected.

How to File a Brookshire’s Complaint

Brookshire Grocery Company’s Customer Service program is called “We’re Listening.”

• Telephone: 1-888-937-3776
• Email: cu*************@*********es.com
• Online form: Submit a question or concern
• Mail: Brookshire Grocery Company, Attn: We’re Listening, P.O. Box 1411, Tyler, TX 75710-1411

Include:

• The store banner, city, state, and store number
• The date and approximate time
• The receipt or transaction information
• The department involved
• The product and advertised price when relevant
• The employee’s role or name when known
• The store manager’s response
• Any photographs of signs, products, packaging, or store conditions
• The specific resolution requested

Do not publish complete payment-card numbers, loyalty-account credentials, prescription information, identification documents, home addresses, private employee information, or other sensitive records in a public review.

How to Escalate a Brookshire’s Store Complaint

1. Begin with the department. Give the cashier, deli employee, pickup representative, fuel attendant, or department manager an opportunity to correct the issue.
2. Ask for the manager on duty. Explain what happened and what reasonable correction is requested.
3. Keep the receipt and evidence. Save the product, packaging, price sign photograph, order confirmation, coupon, return slip, or delivery record.
4. Record the store number. The store number is often more useful than a general city name.
5. Contact “We’re Listening.” Call 1-888-937-3776 or submit the official form.
6. Request a case or reference number. Use the same number when following up.
7. Keep a contact log. Record dates, representatives, promises, response deadlines, and outcomes.
8. Send written correspondence when necessary. Address it to Brookshire Grocery Company, Attn: We’re Listening, P.O. Box 1411, Tyler, TX 75710-1411.

The corporate office may route or review a complaint, but it generally cannot inspect a shelf sign, retrieve a local deli order, immediately refund a store transaction, locate a lost item, or supervise an active store condition from Tyler.

Brookshire Grocery Company Brands

Brookshire Grocery Company currently operates several regional grocery banners:

• Brookshire’s: Full-service supermarkets offering groceries, fresh departments, prepared foods, and selected fuel and online-order services
• Super 1 Foods: Value-focused supermarkets operating in several BGC markets
• FRESH by Brookshire’s: Specialty and experiential grocery stores with expanded fresh, prepared-food, dining, and entertainment offerings
• Spring Market: Neighborhood grocery stores serving smaller communities
• Reasor’s: Oklahoma grocery stores acquired by BGC
• FRESH by Reasor’s: An expanded fresh-food concept in Oklahoma

The company also operates fuel centers, logistics facilities, distribution centers, and corporate offices in Tyler, Texas, and Tulsa, Oklahoma.

Store services, hours, loyalty programs, pharmacies, pickup options, fuel discounts, and local contact numbers can differ by banner and location.

Brookshire’s Is Not Brookshire Brothers

Brookshire Grocery Company and Brookshire Brothers are separate grocery companies.

• Brookshire Grocery Company: Headquartered in Tyler, Texas; operates Brookshire’s, Super 1 Foods, FRESH by Brookshire’s, Spring Market, Reasor’s, and FRESH by Reasor’s
• Brookshire Brothers: Headquartered in Lufkin, Texas; operates its own grocery, convenience, fuel, and pharmacy businesses

The companies have separate ownership structures, stores, corporate offices, websites, employee systems, receipts, gift cards, promotions, and Customer Service routes.

For information about the Lufkin-based company, visit Brookshire Brothers Corporate Office Headquarters.

Brookshire’s Pricing and Sale-Sign Complaints

Pricing complaints may involve:

• An advertised sale price that did not ring correctly
• A sign placed above the wrong product
• An expired shelf tag
• A digital coupon that did not apply
• A YourPoints discount that did not appear
• A multi-item promotion with unclear quantity requirements
• A product size, flavor, or variety excluded from the sale
• A store or region that was not participating

What to Do When a Price Rings Incorrectly

1. Do not complete the transaction until the price is reviewed when practical.
2. Show the cashier the weekly ad, digital coupon, shelf tag, or promotion.
3. Confirm the exact product size, flavor, quantity, date, and loyalty requirement.
4. Ask for the manager on duty when the cashier cannot resolve the issue.
5. Photograph the sign and product placement before the display changes.
6. Keep the receipt when the transaction is completed.
7. Contact Customer Service if the store cannot explain or correct the price.

A sign that was moved, misplaced, expired, or attached to another product may require store review. State pricing and advertising laws differ, and CorporateOfficeHeadquarters.com cannot determine whether a store is legally required to honor a particular sign.

Brookshire’s Checkout and Bagging Complaints

Customers may report concerns involving:

• Small checkout counters
• Separation of frozen food, produce, meat, and cleaning products
• Use of customer-provided reusable bags
• Damaged groceries
• Heavy products placed on fragile items
• Long register or self-checkout lines
• Unavailable bagging or carry-out assistance
• Employee interactions at checkout

Tell the cashier or bagger how items should be separated before bagging begins. Report damaged or contaminated products to the manager before leaving the store when possible.

When submitting feedback about a new store layout, identify the specific location, checkout-lane design, time of visit, and practical change that would improve the experience.

Carry-Out Service, Shopping Carts, and Parking Complaints

Carry-out assistance and cart-corral availability may vary by store, staffing level, parking-lot design, and time of day.

For an unresolved concern, document:

• The store number and address
• Whether assistance was requested
• The response received
• The location and condition of shopping-cart areas
• Any accessibility or safety concern
• The manager contacted

Customers who require disability-related assistance should explain the accommodation needed rather than publishing private medical information.

Deli, Bakery, and Prepared-Food Complaints

Deli and prepared-food complaints may involve:

• Long waits or an unattended counter
• Incorrect quantities
• Improperly closed containers
• Food spilling from packaging
• Employee communication
• Hair or beard restraints
• Glove or utensil use
• Food temperature
• Cross-contact or allergen concerns
• Cleanliness or sanitation

Ask for the deli manager or store manager while the condition, food, container, or employee practice can still be inspected.

When safe, retain:

• The receipt
• The food label
• The container
• Photographs
• The date and time
• The product name
• The employee or manager contacted

Do not continue eating food that may be unsafe merely to document a complaint. Seek medical assistance when needed. A serious food-safety concern may also be reported to the applicable local or state health authority.

Brookshire’s Return Policy

Brookshire Grocery Company currently states that most items may be returned or exchanged at a company store within 30 days of purchase with the original receipt.

• Refunds are generally issued through the original payment method.
• A return without a receipt involving an item valued over $10 may be issued through a BGC gift card.
• Government-issued identification is required for certain no-receipt returns.
• Gift cards, phone cards, tickets, licenses, postage stamps, and clearance items are not returnable or exchangeable.
• WIC purchases cannot be refunded but may be replaced with the same item.
• Baby formula and alcohol may be subject to additional requirements.

Review the official Brookshire Grocery Company return policy or speak with store management before relying on an older receipt or third-party summary.

What to Bring for a Return

• The product
• The original receipt
• The original payment card when available
• The packaging, label, accessories, or parts
• Government-issued identification when required
• Photographs or documentation of a defect when appropriate

Do not mail merchandise to the Tyler headquarters or the “We’re Listening” P.O. Box. Return eligible products through a participating retail store unless Brookshire’s provides different instructions.

Brookshire’s Online Orders, Curbside Pickup, and Delivery

Online-order problems may involve:

• A missing or incorrect item
• An unwanted substitution
• A damaged product
• An incorrect quantity or weight
• A missing coupon or sale price
• A YourPoints problem
• A delayed pickup
• A delivery problem
• A duplicate or incorrect charge
• A refund that has not posted

Orders Placed Through Brookshire’s

Contact the store that selected and fulfilled the order. Keep the order number, receipt, substitutions, photographs, and pickup or delivery confirmation.

Instacart and DoorDash Orders

Some deliveries may involve Instacart, DoorDash, or another outside provider.

Contact Brookshire’s when the issue involves:

• Product quality
• Store-selected substitutions
• A missing store-prepared item
• An incorrect shelf price
• Store packaging

Contact the delivery platform when the issue involves:

• The shopper or driver
• Delivery instructions
• A platform fee or tip
• A platform promotion
• The order being delivered to the wrong location
• A refund or credit issued by the platform

Both companies may need to participate. Confirm which company processed the disputed payment before requesting a refund.

Brookshire’s YourPoints Help

YourPoints is Brookshire’s loyalty and fuel-savings program.

• Members generally earn one YourPoint for each qualifying dollar spent.
• After earning 500 points, members may redeem a 5% grocery discount at participating stores.
• One hundred points may provide a 10-cent-per-gallon fuel discount at participating fuel centers.
• Fuel savings may be accumulated up to the published maximum, subject to state and program restrictions.
• Fuel, tobacco, alcohol, prescriptions, Brookshire’s gift cards, money services, postage, lottery tickets, certain fees, and other items may be excluded.

Review the current Brookshire’s YourPoints rules

Missing Points or Discounts

Keep:

• The receipt
• The Thank You Card number privately
• The telephone number associated with the account privately
• The store and transaction date
• The qualifying amount
• The expected points or discount
• A screenshot of the account when appropriate

Do not publish the complete loyalty-card number, account password, verification code, or private telephone number.

Brookshire’s Gift Cards

Brookshire’s gift cards may be used for qualifying purchases at company retail locations and selected fuel centers.

• Gift-card Customer Service and bulk orders: 1-888-937-3776
• Gift-card balance: 1-800-917-9210
• Gift-card information: Brookshire’s gift cards

Brookshire Grocery Company states that gift cards:

• Are not active until purchased and activated
• Are not replaced when lost or stolen
• Are not eligible for an exchange or refund
• May be subject to retailer-specific restrictions when the card is for another retailer

Do not publish the complete card number, PIN, barcode, receipt, or balance screenshot.

Brookshire’s Pharmacy and Walgreens Complaints

Brookshire Grocery Company sold most of its pharmacies in Texas, Louisiana, and Arkansas to Walgreens. Many Brookshire’s and Super 1 Foods stores now contain a Walgreens-operated pharmacy.

For a Walgreens pharmacy complaint:

1. Contact the pharmacy directly.
2. Ask for the pharmacist or pharmacy manager.
3. Keep the prescription label, receipt, pickup notice, insurance information, and prior communication private.
4. Contact Walgreens Customer Relations if the pharmacy does not resolve the concern.

Visit Walgreens Corporate Office Headquarters for current Walgreens complaint and escalation information.

Do not post prescription numbers, medication details, medical conditions, insurance information, dates of birth, or private health records in a public review.

Reasor’s Pharmacies

Reasor’s pharmacies in Oklahoma were not included in the Walgreens transaction. Check the name shown on the pharmacy sign, receipt, prescription label, or store page before deciding whether the complaint belongs to Walgreens, Reasor’s, or Brookshire Grocery Company.

Product Quality and Recall Complaints

A product complaint may involve:

• Expired or spoiled food
• Damaged packaging
• A foreign object
• An incorrect label
• An allergen concern
• A private-label product defect
• Improper temperature
• A recalled product

Retain:

• The receipt
• The product and packaging when safe
• The UPC or product number
• The lot, batch, sell-by, or use-by information
• Photographs
• The store and purchase date

Review the official Brookshire Grocery Company product-recall page. Follow disposal, return, or refund instructions provided in the applicable notice.

Contact emergency or medical services for a serious illness, allergic reaction, injury, or other urgent condition.

Brookshire Grocery Company Employment and Human Resources

Brookshire Grocery Company does not prominently publish one general public Human Resources phone number for all applicants and employee concerns.

• Careers information: Brookshire Grocery Company careers
• Current job openings: Search BGC jobs
• Corporate routing: 1-903-534-3000
• Current employees: Use the manager, Human Resources, payroll, benefits, employee-relations, or internal reporting resources provided by BGC.

BGC career areas include:

• Brookshire’s, Super 1 Foods, FRESH, Reasor’s, and Spring Market stores
• Corporate offices in Tyler and Tulsa
• Distribution and transportation
• Facilities services
• Reasor’s pharmacy positions

Applicants should confirm that an opening appears through Brookshire Grocery Company’s official careers site before providing sensitive information.

Do not send a Social Security number, bank information, identification document, password, verification code, or payment to an unverified recruiter.

Brookshire Grocery Company Vendor and Supplier Inquiries

Brookshire Grocery Company provides a separate supplier route for manufacturers and vendors seeking to sell products through its stores.

Brookshire Grocery Company vendor and supplier information

Consumer Customer Service representatives generally cannot approve a new product, authorize a vendor account, schedule warehouse receiving, or negotiate supplier terms.

Do not ship unsolicited products, samples, confidential designs, or inventory to the Tyler headquarters without instructions from an authorized Brookshire Grocery Company representative.

Brookshire Grocery Company Ownership and Leadership

Brookshire Grocery Company is an active, privately held, family-owned regional grocery business.

• Company: Brookshire Grocery Company
• Ownership: Privately held and family-owned
• Public stock symbol: None
• Corporate parent: None
• Interim Chief Executive Officer: Jerry LeClair
• Executive Vice President and Chief People & Legal Officer: Rosemary Jones
• Former Chairman and CEO: Brad Brookshire, retired in March 2026
• Primary headquarters: Tyler, Texas
• Additional corporate office: Tulsa, Oklahoma
• Operating status: Active
• Current footprint: More than 220 stores in four states
• Distribution centers: Three
• Employees: More than 17,000

Wood T. Brookshire opened the company’s first store in downtown Tyler on September 1, 1928. The business remains family-owned and continues to serve communities across Texas, Louisiana, Arkansas, and Oklahoma.

Brookshire Grocery Company Reviews and Complaints

Current visible CorporateOfficeHeadquarters.com reader submissions include individual experiences involving:

• A pricing-sign dispute at an Azle, Texas store and dissatisfaction with the manager’s response
• Checkout counters described as too small for separating and bagging a full grocery order
• Concerns about carry-out service and shopping-cart corrals
• Deli wait times and lack of employee communication
• Walgreens pharmacy wait times and Customer Service concerns
• Sale prices allegedly not appearing correctly at self-checkout
• Expired promotional signs allegedly remaining displayed
• Deli food-handling, container-sealing, sanitation, grooming, and professionalism concerns

These are individual reader-submitted accounts and have not been independently verified by CorporateOfficeHeadquarters.com. They do not establish that every Brookshire’s, Super 1 Foods, FRESH, Spring Market, Reasor’s, deli, pharmacy, manager, or employee has the same characteristics.

Experiences may differ according to store, banner, department, staffing, management, promotion, product, pharmacy operator, delivery provider, documentation, and how quickly the issue is reported.

Brookshire Grocery Company Competitors and Related Companies

Brookshire Grocery Company competes with national, regional, specialty, discount, and independent grocery retailers.

• Walmart Corporate Office Headquarters
• Kroger Corporate Office Headquarters
• Whole Foods Market Corporate Office Headquarters
• H-E-B Corporate Office Headquarters
• Save Mart Corporate Office Headquarters
• Brookshire Brothers Corporate Office Headquarters — separate company
• Walgreens Corporate Office Headquarters — operates many in-store pharmacies

Brookshire Grocery Company Corporate Office FAQs

Where is Brookshire Grocery Company headquarters?

Brookshire Grocery Company’s primary headquarters and operations complex is located at 1600 West Southwest Loop 323, Tyler, TX 75701.

What is the Brookshire Grocery Company corporate address?

The physical company complex is at 1600 West Southwest Loop 323 in Tyler. Written consumer complaints should be sent to Brookshire Grocery Company, Attn: We’re Listening, P.O. Box 1411, Tyler, TX 75710-1411.

What is the Brookshire Grocery Company corporate phone number?

The Tyler main-office number is 1-903-534-3000.

What is the Brookshire’s Customer Service number?

Brookshire’s Customer Service can be reached at 1-888-WE-RESPOND or 1-888-937-3776.

What are Brookshire’s Customer Service hours?

Current published hours are Monday through Thursday from 8:00 a.m.–5:00 p.m. and Friday from 7:30 a.m.–4:00 p.m.

Does Brookshire’s have a Customer Service email?

General questions and concerns may be sent to cu*************@*********es.com or submitted through the official contact form.

How do I complain to Brookshire’s corporate office?

Begin with the store manager. If the concern remains unresolved, call 1-888-937-3776, submit the official contact form, and request a case number. Written correspondence may be sent to the “We’re Listening” P.O. Box in Tyler.

How do I find a Brookshire’s store phone number?

Use the official Brookshire’s store locator. Each store page provides its address, telephone number, hours, and available services.

What is Brookshire’s return policy?

Most items may generally be returned or exchanged within 30 days with the original receipt. Exclusions and special conditions apply to gift cards, phone cards, tickets, licenses, postage, clearance items, WIC purchases, baby formula, alcohol, and certain no-receipt returns.

Can I return an item without a receipt?

A qualifying item valued over $10 may be refunded through a BGC gift card, and government-issued identification is required. Store review and additional restrictions may apply.

Can I return a Brookshire’s gift card?

No. Brookshire Grocery Company’s current policy states that gift cards are not eligible for a refund or exchange.

How do I check a Brookshire’s gift-card balance?

Call 1-800-917-9210.

How do I report an incorrect sale price?

Show the cashier or manager the product, shelf sign, weekly ad, or digital coupon. Keep the receipt and photograph the sign when appropriate. Contact Customer Service if the store does not resolve the discrepancy.

How do I report a deli sanitation concern?

Ask for the deli manager or store manager immediately. Retain the receipt, product label, container, and photographs when safe. A serious food-safety concern may also be reported to the appropriate health authority.

Who handles Brookshire’s pharmacy complaints?

Most former BGC pharmacies in Texas, Louisiana, and Arkansas are now operated by Walgreens. Start with the pharmacy manager and Walgreens Customer Relations. Reasor’s pharmacies in Oklahoma use a different BGC-operated route.

Is Brookshire’s owned by Walgreens?

No. Brookshire Grocery Company remains family-owned. Walgreens acquired most BGC pharmacy operations in Texas, Louisiana, and Arkansas, not the grocery company or stores.

Is Brookshire’s the same company as Brookshire Brothers?

No. Brookshire Grocery Company and Brookshire Brothers are separate companies with different headquarters, ownership, stores, websites, and customer-support systems.

What stores does Brookshire Grocery Company own?

Brookshire Grocery Company operates Brookshire’s, Super 1 Foods, FRESH by Brookshire’s, Spring Market, Reasor’s, and FRESH by Reasor’s.

Who owns Brookshire Grocery Company?

Brookshire Grocery Company is privately held and family-owned. It does not have a publicly traded parent company.

Who is the CEO of Brookshire Grocery Company?

Jerry LeClair is Interim CEO. Brad Brookshire retired as Chairman and CEO in March 2026.

How many stores does Brookshire Grocery Company operate?

The company currently reports more than 220 stores across Texas, Louisiana, Arkansas, and Oklahoma.

Does Brookshire Grocery Company have a public Human Resources number?

A universal public HR number was not verified. Applicants should use the official careers site. Current employees should use their internal management and Human Resources resources.

Can I visit the Tyler headquarters to return groceries or make a complaint?

Do not assume the company complex accepts walk-in returns, food complaints, pharmacy issues, gift-card disputes, or employment questions. Contact the store and Customer Service first.

Official Brookshire Grocery Company Resources

• Official Brookshire’s website
• Brookshire’s Customer Service contact form
• Brookshire’s store locator
• About Brookshire Grocery Company
• Brookshire Grocery Company newsroom
• Brookshire’s Help and FAQs
• Brookshire Grocery Company return policy
• Brookshire’s YourPoints program
• Brookshire’s gift cards
• Brookshire’s product recalls
• BGC vendor and supplier information
• Brookshire Grocery Company careers
• Brookshire’s Privacy Policy
• Brookshire’s Terms and Conditions

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com publishes corporate addresses, headquarters phone numbers, ownership and leadership information, facility distinctions, Customer Service routes, complaint guidance, and reader-review information for major companies and consumer brands.

For this Brookshire Grocery Company page, we reviewed the current physical company-complex address, official Customer Service telephone number and hours, corporate and consumer mailing addresses, general email, current leadership transition, family ownership, store and employee counts, brand portfolio, Tyler and Tulsa corporate-office distinction, return policy, YourPoints program, gift-card information, Walgreens pharmacy transaction, careers resources, supplier information, privacy contacts, and the themes visible in current reader submissions.

CorporateOfficeHeadquarters.com is an independent information and review website and is not operated by Brookshire Grocery Company, Brookshire’s, Super 1 Foods, FRESH by Brookshire’s, Spring Market, Reasor’s, FRESH by Reasor’s, Brookshire Brothers, Walgreens, Instacart, DoorDash, any store, pharmacy, fuel center, distribution center, employee, or service provider.

Page Update Note

This page was updated on July 27, 2026 to verify the Brookshire Grocery Company complex at 1600 West Southwest Loop 323 in Tyler; distinguish the physical headquarters from the “We’re Listening” P.O. Box; retain the corporate main number and add current Customer Service hours, email, form, and mailing information; update family ownership, operating status, store footprint, brands, corporate offices, and interim CEO Jerry LeClair; record Brad Brookshire’s March 2026 retirement; distinguish Brookshire Grocery Company from Brookshire Brothers; explain the Walgreens pharmacy acquisition and the different status of Reasor’s pharmacies; add pricing, checkout, deli, food-safety, return, online-order, third-party delivery, YourPoints, gift-card, recall, employment, vendor, privacy, and complaint-escalation guidance; summarize the current visible review themes; preserve attachment ID 63507 and the exact existing image details; add relevant grocery, Brookshire Brothers, and Walgreens internal links; and note that no current canonical Brookshire Grocery Company CustomerServiceNumbers.com page was verified.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Brookshire Grocery Company, Brookshire’s, Super 1 Foods, FRESH by Brookshire’s, Spring Market, Reasor’s, FRESH by Reasor’s, Brookshire Brothers, Walgreens, Instacart, DoorDash, any store, pharmacy, fuel center, supplier, employee, delivery provider, financial institution, health authority, or government agency.

This page is provided for informational, review, rating, feedback, and complaint purposes only. It is not legal, food-safety, medical, pharmacy, employment, pricing, coupon, refund, loyalty-program, gift-card, privacy, or consumer-rights advice.

Corporate addresses, telephone numbers, support hours, executives, store counts, brands, pharmacy operators, return rules, gift-card terms, rewards programs, delivery providers, store services, and complaint routes can change. Verify important details through Brookshire Grocery Company, the store involved, Walgreens, Reasor’s, the delivery provider, the product manufacturer, or another appropriate official source.

Share Your Experience

Have you contacted a Brookshire’s cashier, department manager, store manager, Customer Service representative, deli manager, Walgreens pharmacist, Reasor’s pharmacy, pickup team, delivery provider, YourPoints representative, gift-card team, Human Resources contact, or the Tyler corporate office?

Share your experience below and identify the store banner, city and state, store number when known, general issue, contact route used, response time, and whether the concern was resolved.

Please do not publish a complete receipt, order number, payment-card information, loyalty-card number, gift-card number or PIN, prescription number, medication information, insurance information, date of birth, government-issued identification, account password, verification code, home address, private telephone number, personal email address, medical information, future employee work schedule, or private employee information.

Comments containing spam, threats, discriminatory material, doxxing, impersonation, unsupported criminal accusations, graphic personal descriptions, confidential pharmacy or employment records, or sensitive personal information may be edited, withheld, or removed. Describe firsthand experiences accurately and distinguish documented events from opinions, assumptions, and information received from another person.