Kimbrell's Corporate Office Headquarters

4 comments
Kimbrell's Corporate Office Headquarters
Address: 4524-C South Blvd.
Charlotte, NC 28209
Email: n/a
Corporate Phone Number: 1-704-523-3424
Fax Number: 1-704-522-1137
Customer Service Number: 1-704-523-3424



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4 comments:

  1. This is the worst place I have ever done business with! Once my account is paid off I refuse to ever give Kimbrells my business again

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  2. Complete liars and unprofessional. Do business at your own risk

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  3. Hi, acutually this is my second chance I've recently had an incident where the customer service wasn't up to my expectations. I've encountered each time with Mike, the manager at the Florence, SC office. The first time I asked Mike about buying some barstools for my mom as a Christmas gift. I saw one barstool in the store and asked can he get a second one for me. I'ts like he didn't want to put for the effort to go the extra mile for his customers. I've been a customer for years. The first time I bought a bedroom suit, which I paid cash for and the second purchase was a living room suit. I recently closed my acoount because I don't feel like I should keep purchasing anything else from this company with this bad customer service; however, I am still paying my monthly payment as promised. To make a long story short, I ended up getting the barstools from Ashley furniture, who I now have an account with. Just recently I asked Mike about the warranty I have on my bedroom suit. He said that he didn't have a record of when I bought it, knowing he's the one that got the sale. The headboard starting pealing and I even sent pictures. He then text me back and said it can be fixed and I asked who is going to fix it and I got not response. What's the purpose of having a warranty and its no good when I need it. I am beyond disappointed.

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