STOP.. Run away from this dealer, They flat out LIE.. Bought a used Truck, they say it was safety checked and serviced. But it was SEVERAL quarts low on transmission fluid, and 2 Quart low on oil. The filters were caked with dirt, obviously not changed. Air Filter was caked with fly's, dirt, mud and blossoms, and once again, they LIED. Supposedly, the brakes were done as well, but it does NOT show on Carfax. They knew the transmission had issues, tried to say it was the tires LIED AGAIN. We traveled almost 400 miles to get this truck in a snowstorm and defroster that don't work. BELL ROAD TOYOTA put us in danger by lying about this vehicle just get another sale. WOULD NOT RCOMMEND THIS DEALER TO ANYONE. "Mike" the used car lot manager wont even take the time to make a phone call, sent word by the poor salesman, "BUY AT YOUR OWN RISK" the state of AZ says 5 days to return, but they will not honor that either. Be careful what you represent Bell Toyota.. CARMA, has a way of coming back to haunt you, OBVIOUSLY THEY DONT STAND BEHIND THEIR WORD, MRS MAZZUCA
Definitely Walk away - I have tried every Keyes AUDI dealer for the maintenance of my car - I have had the car for 15 years now and every time I take it to a Keyes garage I get disappointed... Then DO NOT KNOW their cars and DO NOT CARE about their customers. The people at the service department are nice but the TECHNICIANS are HORRIBLE! Here are a few mistakes - FORGETTING SCREWS AND GIVING THE CAR BACK WITH LOOSE FITTINGS; DID NOT RESET THE COMPUTER AFTER BATTERY REPLACEMENT; CHANGED THE OIL ON A TRANSMISSION THE CHEAP WAY; REPLACE THE OIL ON THE CAR WITHOUT FILTERS; REPLACED BRAKES WITHOUT FLUID BLEEDING- EVEN WHEN ASKED; EVERYTHING WAS DONE IN A SHORTCUT AND THE WORST WAY POSSIBLE! I will never go back to a Keyes dealership again!!! Plenty of other honest AUDI dealers in SOCAL - Now you know!
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