Keiser University Corporate Office: Address, Phone, Admissions and Complaints

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Eric Strand

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Keiser University is a private, not-for-profit university offering campus-based and online degree programs. People commonly search for the Keiser University address, phone number, corporate office, admissions office, financial aid department, IT help desk, or complaint department when they need assistance with enrollment, tuition, student records, online classes, transcripts, or an unresolved campus issue.

Quick Answer:
Keiser University’s main Fort Lauderdale campus is located at 1500 Northwest 49th Street, Fort Lauderdale, FL 33309. The main campus phone number is 954-776-4456, and the Fort Lauderdale toll-free number is 800-749-4456. Keiser also maintains separate contacts for campus admissions, online education, graduate programs, financial aid, registrars, and technical support.
On This Page

Keiser University Headquarters Address and Phone Number

Keiser University’s official materials identify its Fort Lauderdale location as the university’s main campus. Keiser does not publish one separate public-facing “corporate customer service office,” so students should use the department or campus contact connected to their issue.

Keiser University Main Campus Address:

Keiser University
1500 Northwest 49th Street
Fort Lauderdale, FL 33309
United States

Address and phone warning: Keiser uses several Fort Lauderdale addresses. The main campus is at 1500 Northwest 49th Street, the Online Division is at 1900 W. Commercial Boulevard, Suite 100, and the current public Graduate School contact is at 1600 W. Commercial Boulevard. The number 954-776-4476 appears on a specialized Keiser consumer-information/general-counsel listing, but it is not the main Fort Lauderdale campus number. Confirm the correct department before mailing records, financial documents, payments, or legal correspondence.
Keiser University corporate office and Fort Lauderdale main campus contact information

Keiser University main campus contact information in Fort Lauderdale, Florida.

Important Keiser University Addresses and Phone Numbers

Use the location associated with your program. Calling the main campus for an online, graduate, or residential-campus issue may delay the response.

Location or division Address Phone
Fort Lauderdale main campus 1500 Northwest 49th Street
Fort Lauderdale, FL 33309		 954-776-4456
800-749-4456
Online Division 1900 W. Commercial Boulevard, Suite 100
Fort Lauderdale, FL 33309		 888-453-4737
954-351-4040
Graduate School 1600 W. Commercial Boulevard
Fort Lauderdale, FL 33309		 888-753-4737
954-318-1620
Orlando campus 5600 Lake Underhill Road
Orlando, FL 32807		 407-273-5800
West Palm Beach campus 2085 Vista Parkway
West Palm Beach, FL 33411		 561-471-6000
Flagship Residential Campus 2600 North Military Trail
West Palm Beach, FL 33409		 561-478-5500

Keiser University Admissions Phone Number and Email

Keiser University has different admissions teams for campus, online, graduate, and Spanish-language programs.

Keiser’s online contact form routes messages to the Admissions Office at the campus selected on the form. It should not be treated as a university-wide complaint form. Current students with billing, grades, financial aid, records, or technical problems should contact the appropriate department instead.

Does Keiser University Have One General Email Address?

Keiser does not publish one email address for every type of student or administrative request. It uses campus- and department-specific email addresses. Select the correct campus through the official contact page, or use the registrar, financial services, or technical-support resources below.

Keiser University Financial Aid Phone Number

Keiser University maintains financial aid personnel at individual campuses rather than publishing one national financial aid phone number. Contact the campus responsible for your enrollment.

When contacting financial aid, have your campus, program, term, aid year, and a description of the disputed charge or missing document available. Do not send a Social Security number, banking information, or an unredacted financial aid document through an unsecured email.

Keiser University IT Help Desk and Blackboard Support

Students having trouble with Blackboard, Microsoft 365, password access, or online coursework can use Keiser’s technical-support resources.

Keiser directs students to reset Blackboard passwords through Microsoft 365. Students who did not configure alternate verification options may need assistance from the help desk. Support routes can vary by program, so current students should also check the instructions inside their student portal.

Keiser University Registrar, Transcripts, and Student Records

Registrar services are organized by campus. Contact the registrar responsible for the campus or online division where you attended.

For a transcript or records problem, provide your name while enrolled, dates of attendance, campus, program, request date, and any confirmation number. Avoid posting student-identification numbers in public comments.

How to File a Complaint With Keiser University

Keiser University does not list one corporate complaint-department phone number for every issue. Start with the department or campus responsible for the matter and then use the university’s escalation process if it remains unresolved.

Recommended Keiser University Complaint Escalation

  1. Contact the responsible department. This may be admissions, financial aid, the registrar, student services, academic affairs, the help desk, or your program office.
  2. Ask for the department supervisor or director. Explain the requested resolution and provide dates, names, receipts, emails, or case numbers.
  3. Follow the campus chain of command. Academic matters may move from the instructor to the program director and then to the appropriate academic dean or campus administration.
  4. Request help from campus Student Services. If ordinary department contacts do not resolve the issue, ask how to submit a written petition or formal grievance.
  5. Follow the current academic catalog. Procedures and deadlines can differ based on the type of complaint and the student’s program.
  6. Keep copies of everything. Save the complaint, supporting documents, delivery confirmation, replies, and the final institutional decision.
A stronger written complaint includes:

  • Your campus, program, and relevant term
  • A short timeline with important dates
  • The department and employees already contacted
  • Copies of bills, policies, emails, or screenshots
  • The specific correction, refund, review, or other resolution requested
  • A reasonable date by which you are requesting a response

Keep the complaint factual and remove unnecessary private financial, medical, or identity information.

Where to Route Common Student Concerns

  • Admissions or enrollment representations: Start with the campus admissions director and preserve written program information.
  • Tuition, billing, aid, or disbursements: Contact the campus Financial Aid or Financial Services office.
  • Refund questions: Request the applicable written refund policy and an itemized account statement.
  • Grades or academic decisions: Begin with the instructor, followed by the program director and academic administration.
  • Transfer credits: Contact admissions or the registrar and request the decision and applicable policy in writing.
  • Transcripts or enrollment records: Contact the registrar for the campus or division attended.
  • Blackboard or account access: Contact the IT help desk and retain the support-ticket information.
  • Disability accommodations: Use Keiser’s official ADA and accessibility resources.

Formal Grievance Procedure

Students should consult the current Keiser University Academic Catalog before filing a formal grievance. The catalog describes the university’s chain of command and the procedure for seeking a grievance hearing through campus Student Services.

Policies, filing locations, and deadlines can change. Follow the catalog applicable to your enrollment period and ask the university to confirm where the complaint must be submitted.

Keiser University Accreditation and Outside Complaint Resources

Keiser University states that it is institutionally accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate, baccalaureate, master’s, educational-specialist, and doctoral degrees. Individual programs may have separate specialized accreditation.

Students normally must complete Keiser University’s internal complaint process before approaching an outside agency. The correct agency can depend on the student’s residence, campus, program, complaint type, and whether the student is enrolled through interstate distance education.

SACSCOC can answer questions about institutional accreditation requirements, but it is not a substitute for Keiser’s process for an individual grade, refund, billing, or employment dispute.

About Keiser University

Keiser University was founded in 1977 and operates as a private, not-for-profit university. It offers associate, bachelor’s, master’s, specialist, doctoral, certificate, campus-based, and online programs in more than 100 fields of study.

Programs include health care, nursing, business, information technology, criminal justice, education, culinary arts, psychology, and other career-oriented fields. Keiser operates multiple Florida campuses as well as online, graduate, residential, and international divisions.

Keiser University Competitors and Related Schools

Keiser competes with private universities, career-focused colleges, online universities, and institutions serving working adults. Related corporate office pages include:

Keiser University Student Reviews, Ratings, and Complaints

Student experiences can differ significantly by campus, program, instructor, enrollment period, and whether courses are taken online or in person. At the time of this update, this page had not received a published reader review.

If you attended Keiser University, you can help other readers by including:

  • The campus and program you attended
  • Whether your courses were online or on campus
  • Your experience with admissions and financial aid
  • The quality and availability of instructors
  • How student services handled questions or complaints
  • Whether the issue was resolved and how long it took

Do not include student-identification numbers, Social Security numbers, phone numbers, personal email addresses, financial account information, medical information, or names of other students in a public review.

Frequently Asked Questions About Keiser University

What is the Keiser University address?

Keiser University’s main Fort Lauderdale campus is at 1500 Northwest 49th Street, Fort Lauderdale, FL 33309.

What is the Keiser University phone number?

The Fort Lauderdale main-campus phone number is 954-776-4456. Its toll-free campus number is 800-749-4456.

What is the Keiser University admissions phone number?

Keiser lists 888-534-7379 as its toll-free campus admissions number. Online admissions can be reached at 888-453-4737, and graduate admissions at 888-753-4737.

What is the Keiser University Fort Lauderdale address?

The main Fort Lauderdale campus is at 1500 Northwest 49th Street, Fort Lauderdale, FL 33309.

What is the Keiser University Fort Lauderdale phone number?

Call 954-776-4456 locally or 800-749-4456 toll-free.

What is the Keiser University email address?

Keiser uses department- and campus-specific addresses. Fort Lauderdale admissions uses AdmissionsInfoFTL@keiseruniversity.edu. Use the official contact directory for another campus or department.

What is the Keiser University financial aid phone number?

Keiser handles financial aid through individual campuses. Fort Lauderdale students can call 954-776-4456, while online students can call 954-351-4040.

How do I contact the Keiser University IT help desk?

Keiser’s Blackboard support page lists 239-236-4452 and helpdesk@keiseruniversity.edu for technical assistance.

What is the Keiser University Orlando address and phone number?

The Orlando campus is at 5600 Lake Underhill Road, Orlando, FL 32807. Its phone number is 407-273-5800.

What is the Keiser University West Palm Beach address and phone number?

The West Palm Beach campus is at 2085 Vista Parkway, West Palm Beach, FL 33411, and its phone number is 561-471-6000. The separate Flagship Residential Campus is at 2600 North Military Trail and can be reached at 561-478-5500.

Why do search results show different Keiser University addresses?

Keiser has multiple Fort Lauderdale operations. The main campus is at 1500 Northwest 49th Street, the Online Division is at 1900 W. Commercial Boulevard, Suite 100, and the current Graduate School contact is at 1600 W. Commercial Boulevard. Use the location associated with your program.

How do I complain to Keiser University?

Start with the department or campus responsible for the issue. Ask for a supervisor if necessary, follow the university’s chain of command, and consult the current academic catalog for the written grievance procedure.

Why Trust Corporate Office Headquarters?

CorporateOfficeHeadquarters.com provides independently researched corporate, campus, and customer-contact information. This page was checked against Keiser University’s official contact directory, campus pages, financial-services directory, registrar resources, technical-support information, accreditation statement, and academic catalog.

Page updated: September 1, 2026.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Keiser University, its campuses, SACSCOC, or the Florida Department of Education. Information is provided for general reference and may change without notice. Verify the correct department and mailing instructions directly with Keiser University before sending payments, transcripts, financial aid records, legal documents, or other sensitive materials.

Share Your Keiser University Review or Complaint

Have you attended Keiser University or contacted one of its departments? Share your experience with admissions, financial aid, billing, academics, online learning, Blackboard support, transcripts, student services, or complaint resolution below.

Please describe what happened, the campus or program involved, how Keiser responded, and whether the matter was resolved. Do not post private account, identity, financial, educational, or medical information.

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