It’s Just Lunch is a private matchmaking service for professionals seeking an alternative to dating apps and public online profiles. The company’s official privacy notice lists its corporate contact address as 14471 Miramar Parkway, Suite 302, Miramar, FL 33027. The primary telephone number displayed across the current It’s Just Lunch website is 1-888-565-8624.
Customers with questions about a matchmaking membership, promised dates, match quality, billing, cancellation, refunds, privacy, unwanted marketing calls, or service complaints should first contact the office and legal entity identified in their signed membership agreement. It’s Just Lunch operates through corporate, regional, and franchise offices, so contract terms and complaint procedures may differ by location.
It’s Just Lunch Corporate Office and Contact Information
- Company: It’s Just Lunch
- Corporate Contact Address: 14471 Miramar Parkway, Suite 302, Miramar, FL 33027
- Primary Customer and Membership Phone: 1-888-565-8624
- Dating and Membership Inquiry Line: 1-800-489-7897
- Additional Membership Information Line: 1-866-408-5027
- Official Website: ItsJustLunch.com
- Contact and Location Page: Find an It’s Just Lunch Office
- Matchmaking Process: How It’s Just Lunch Works
- Membership FAQ: It’s Just Lunch Membership Questions
- Website Terms: Terms of Service
- Privacy Policy: It’s Just Lunch Privacy Notice
- California Privacy Requests: 1-888-553-3647 or ri*********@*****rp.com
- Data Protection Email: da************@*****rp.com
- Marketing Opt-Out Email: un*********@*****rp.com
- Careers: It’s Just Lunch Careers
The former page listed 74130 Country Club Drive in Palm Desert, California, as the corporate office. It’s Just Lunch’s current privacy materials instead identify the Miramar, Florida, address. The old 760-779-0101 number should not be labeled as a current Human Resources telephone number because the official company website does not publish it for that purpose.
The numbers 1-800-489-7897 and 1-866-408-5027 appear on official pages inviting prospective clients to discuss matchmaking services. They should be described as sales or membership-inquiry numbers rather than dedicated corporate executive, complaint, billing, or Human Resources lines.
Where Is the It’s Just Lunch Corporate Office?
It’s Just Lunch’s current privacy notice lists the following corporate contact address:
It’s Just Lunch
14471 Miramar Parkway
Suite 302
Miramar, FL 33027
Other business directories may display a different suite number or a regional office address. For formal correspondence, customers should use the address in their current membership agreement or the address published in the company’s latest official privacy and contract materials.
It’s Just Lunch also operates regional and franchise offices in cities across the United States, Canada, Europe, and Australia. A local office may be the business that sold and services a particular membership. The agreement, receipt, payment-card statement, and communications from the matchmaker should identify the responsible legal entity.
Customers should not visit an office without an appointment. Many matchmaking consultations and client meetings are handled by telephone or video, and a published address may be an administrative office rather than a walk-in customer-service location.
It’s Just Lunch Ownership and Company Structure
It’s Just Lunch is a privately held matchmaking business founded in 1991 by Andrea McGinty. The company’s official privacy notice refers collectively to It’s Just Lunch, its parent, subsidiaries, franchisees, and registered doing-business-as companies.
The official national website does not currently publish a clear executive-leadership roster or identify one single legal entity as the contracting company for every location. Different offices may be operated by separate companies or franchisees.
For that reason, a customer should not assume that the national website, Miramar office, or a different regional franchise automatically controls the customer’s contract. Check the first page and signature section of the membership agreement for:
- The legal name of the matchmaking company
- The office address
- The membership term
- The number or type of promised introductions
- Cancellation and refund provisions
- Pause or hold provisions
- Dispute-resolution or arbitration language
- Required complaint-notice procedures
Corporate Office vs. Local Matchmaking Office
The national corporate organization manages the brand, website, privacy practices, marketing, careers, company policies, franchise relationships, and broader business operations.
The customer’s assigned matchmaking office generally manages:
- The client interview and profile
- Membership package and payment
- Match selection
- Match descriptions
- Date scheduling and restaurant arrangements
- Post-date feedback
- Membership pauses or holds
- Contract fulfillment questions
- Cancellation and refund requests
Begin with the assigned matchmaker or office manager when the concern involves a promised introduction, date scheduling, match preferences, lack of communication, membership time, or dissatisfaction with a particular match.
If the local office does not respond, call the national number at 1-888-565-8624 and ask which corporate or franchise entity is responsible for the membership. Provide the client name, office, contract date, matchmaker’s name, and any existing complaint number.
How It’s Just Lunch Memberships Work
It’s Just Lunch describes its service as a personalized, offline matchmaking process. A client is interviewed about dating history, relationship goals, interests, preferences, and scheduling availability. A matchmaker then selects potential matches, provides a description, and arranges an in-person date.
After each date, the client is encouraged to provide feedback. The company states that this feedback is used to refine future selections. The service may arrange lunch, drinks after work, brunch, or another face-to-face meeting.
The official FAQ states that memberships include guaranteed matches and personalized attention from a matchmaking team. However, the specific number of introductions, geographic area, membership duration, and additional services depend on the package and written agreement.
A guarantee of dates or matches is not a guarantee that a client will find a long-term partner, feel compatible with each match, or enter a relationship. Customers should ask the sales representative to explain exactly what is guaranteed before signing.
Questions to Ask Before Purchasing a Membership
Because matchmaking packages may involve a substantial fee and a detailed contract, prospective clients should request written answers to important questions before paying:
- What is the total membership price?
- Which company is entering into the contract?
- How many introductions or dates are guaranteed?
- How long does the membership remain active?
- What geographic area is included?
- Are matches drawn only from paying members?
- What happens if no suitable match is available?
- What preferences are treated as requirements?
- Can the membership be paused?
- Does a pause extend the membership term?
- What circumstances permit cancellation?
- What portion of the fee is refundable?
- Is arbitration required?
- Does state law provide a cancellation period?
Do not rely only on verbal promises. Ask that any important assurance be included in the signed agreement or a written amendment.
How to Cancel an It’s Just Lunch Membership
It’s Just Lunch does not publish one universal online cancellation procedure for every membership. Cancellation rights depend on the signed contract, the office that sold the membership, the customer’s state or country, and the reason for cancellation.
To request cancellation:
- Read the cancellation, refund, notice, and dispute sections of the agreement.
- Identify the exact legal company named in the contract.
- Send the request using every method required by the agreement.
- Explain whether the request is based on a statutory cancellation period, nonperformance, relocation, health, another contractual provision, or general dissatisfaction.
- Request written confirmation that the cancellation was received.
- Ask whether any future payment or automatic charge remains scheduled.
- Keep copies of the contract, request, delivery confirmation, emails, and responses.
If the agreement requires mailed notice, use a trackable delivery method. Sending only a text message to an individual matchmaker may not satisfy a formal written-notice requirement.
Some jurisdictions regulate dating and social-referral service contracts and may provide specific cancellation rights. Customers should review the law applying to the contract or obtain qualified legal guidance rather than assuming every membership has the same cooling-off period.
Refund and Billing Complaints
Refund eligibility depends primarily on the membership agreement and applicable law. Dissatisfaction with a match does not automatically establish a right to a refund, but a customer may have a stronger complaint when the dispute involves a specific written promise, missed contractual obligation, unauthorized charge, or failure to provide the agreed number of introductions.
A refund complaint should include:
- The contract date and total price
- The contracting company and office
- The number of promised dates or introductions
- The number actually provided
- The dates of complaints to the matchmaker
- Any written promises about geography or preferences
- The cancellation or refund provision being relied upon
- The exact amount requested
Ask the company to respond in writing and explain which contract provision supports its decision. Preserve payment-card statements, receipts, emails, text messages, and notes from telephone calls.
When a payment is genuinely unauthorized, promptly contact the financial institution. A card dispute should not be used merely to avoid a valid contract; describe the transaction accurately and provide the bank with the agreement and cancellation evidence.
Complaints About Match Quality or Lack of Matches
Matchmaking is subjective, but a useful complaint should identify objective differences between the signed agreement, the preferences communicated to the matchmaker, and the matches presented.
Examples may include:
- Matches located outside the agreed geographic area
- Repeated scheduling delays
- Fewer introductions than the contract specifies
- Matches inconsistent with stated age, religion, parental-status, or other agreed preferences
- Failure to apply feedback from earlier dates
- Long periods without communication
- Reassignment to multiple matchmakers without explanation
After each date, give prompt and specific feedback. Explain what worked, what did not, and which preferences are essential. Avoid personal insults or publishing a match’s identity.
When escalating, use a timeline showing each match offered, whether it was accepted, whether the date occurred, feedback submitted, and the response received. This makes the complaint easier to compare with the contract.
Membership Holds and Pauses
It’s Just Lunch states that clients may be able to place a membership on hold while exploring a relationship. The effect of a hold on the contract term, guaranteed introductions, payment schedule, or expiration date should be confirmed in writing.
Before accepting a pause, ask:
- When the hold begins and ends
- Whether the membership expiration date is extended
- Whether any payments continue
- How service will be restarted
- Whether unused introductions remain available
Background Checks and Dating Safety
It’s Just Lunch’s official FAQ states that the company does not conduct background checks on matches. Customers should not assume that another client’s identity, criminal history, employment, education, finances, marital status, or statements have been independently verified.
Use normal dating-safety precautions:
- Meet in a public place.
- Arrange independent transportation.
- Tell a trusted person where the date will occur.
- Do not share financial credentials or identity documents.
- Do not send money, gift cards, or cryptocurrency.
- Be cautious about moving the conversation off-platform immediately.
- Leave when a situation feels unsafe.
Report threatening, deceptive, or dangerous conduct to the matchmaker and office manager. Contact emergency services for an immediate threat and law enforcement when appropriate.
Privacy and Marketing Requests
It’s Just Lunch collects sensitive personal information used for matchmaking, including relationship preferences, age, occupation, interests, religion, parental status, contact information, and payment details.
The company states that match information is shared on a limited basis and that it generally provides a prospective match with a first name and description rather than a home address, workplace, telephone number, or email address.
Privacy questions may be directed to da************@*****rp.com. California privacy requests may be submitted at 1-888-553-3647 or ri*********@*****rp.com.
To opt out of promotional email, use the unsubscribe link or email un*********@*****rp.com. Reply STOP to qualifying text messages. Because franchisees may maintain separate marketing lists, a customer may need to opt out from both the national company and an individual office.
How to Escalate an It’s Just Lunch Complaint
Use the following escalation sequence:
- Contact the assigned matchmaker.
- Request review by the office manager or matchmaking director.
- Call 1-888-565-8624 and ask for the correct corporate or franchise complaint route.
- Send a written complaint to the legal entity in the contract.
- Use any mediation, arbitration, or dispute procedure required by the agreement.
- Contact an appropriate consumer-protection agency when the dispute remains unresolved.
A written corporate complaint may also be sent to:
It’s Just Lunch
Attn: Customer or Contract Correspondence
14471 Miramar Parkway, Suite 302
Miramar, FL 33027
Mailing the Miramar office does not replace notice to a separately owned franchise or another address specified in the contract.
It’s Just Lunch Careers and Human Resources
It’s Just Lunch publishes open positions through its official careers page. Roles may include matchmakers, dating specialists, sales representatives, managers, client-service staff, and corporate support positions.
The former 760-779-0101 number should not be listed as a verified public HR line. Applicants should use the application route associated with the official job posting. Employees should use the payroll, benefits, management, or Human Resources contact provided by their legal employer.
Verify recruiting communications through the official website. Do not send money, gift cards, bank credentials, or payment for equipment to an unsolicited recruiter.
It’s Just Lunch Reviews and Complaints
Reviews visible on CorporateOfficeHeadquarters.com include individual complaints alleging insufficient personalization, limited match availability, dissatisfaction with the number or suitability of dates, difficulty receiving a refund, and poor communication after payment.
These comments are individual, unverified accounts. They do not prove that every allegation occurred as described or establish how frequently a problem occurs across all It’s Just Lunch offices.
A useful review should identify the city or office, approximate contract date, general membership terms, number of dates promised, number provided, support route used, response time, and whether the matter was resolved.
Do not publish a match’s name, photograph, employer, contact information, dating history, medical information, private messages, or other identifying details.
It’s Just Lunch Competitors and Related Corporate Office Pages
It’s Just Lunch competes primarily with professional matchmakers, relationship-introduction services, and premium dating companies. Relevant competitors include Tawkify, Three Day Rule, Selective Search, eHarmony, Match.com, and local boutique matchmaking firms.
General social networks such as Instagram, Facebook, TikTok, and Craigslist are not close substitutes for a paid personalized matchmaking contract and should not be presented as primary competitors.
Official It’s Just Lunch Resources
- Official It’s Just Lunch Website
- Contact and Location Page
- Matchmaking Process
- Membership Frequently Asked Questions
- Website Terms
- Privacy Policy
- California Privacy Notice
- Privacy Opt-Out Form
- It’s Just Lunch Careers
Frequently Asked Questions About It’s Just Lunch
Where is the It’s Just Lunch corporate office?
The company’s current privacy notice lists 14471 Miramar Parkway, Suite 302, Miramar, FL 33027.
What is the It’s Just Lunch customer-service phone number?
The primary number displayed across the current official website is 1-888-565-8624.
Is 1-800-489-7897 the corporate phone number?
The number appears on an official lead-generation page for prospective clients. It is better described as a dating or membership-inquiry line rather than a dedicated executive-office number.
Is the Palm Desert address still the headquarters?
The current official privacy notice uses the Miramar, Florida, address. The Palm Desert address should not remain listed as the verified national corporate office without newer official confirmation.
How much does It’s Just Lunch cost?
It’s Just Lunch does not publish one universal price. Membership cost depends on the location, package, geographic coverage, term, and included services.
Does It’s Just Lunch guarantee a relationship?
No. The company states that qualifying memberships guarantee dates or matches, but it does not guarantee compatibility, a relationship, marriage, or a particular result.
Does It’s Just Lunch conduct background checks?
No. The company’s official FAQ states that It’s Just Lunch does not conduct background checks on matches.
Can I pause an It’s Just Lunch membership?
The company states that clients may be able to place a membership on hold while exploring a relationship. Confirm how the hold affects the contract term and remaining introductions.
How do I cancel an It’s Just Lunch membership?
Review the signed agreement and send cancellation notice to the legal company and address specified in the contract. Keep proof of delivery and request written confirmation.
Can I receive a refund?
Refund rights depend on the contract, services already provided, reason for cancellation, and applicable law. Submit a written request identifying the agreement provision supporting the refund.
How do I complain about the quality of my matches?
Give specific feedback to the matchmaker, then request review by the office manager. Document how each proposed match differed from the preferences or promises recorded in the agreement.
How do I stop It’s Just Lunch marketing messages?
Use the email unsubscribe link, email un*********@*****rp.com, or reply STOP to qualifying text messages. Separate opt-outs may be needed for franchise marketing lists.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com helps readers distinguish the It’s Just Lunch corporate office from regional matchmakers, independently operated offices, sales lines, privacy contacts, careers, and contract-specific complaint procedures. This page was reviewed using current It’s Just Lunch contact pages, privacy notices, membership FAQs, terms, careers information, and visible COH reader comments.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with It’s Just Lunch, IJL, an It’s Just Lunch parent company, subsidiary, franchisee, regional office, matchmaker, restaurant partner, employee, or dating client.
This page is for informational purposes and is not legal, relationship, privacy, safety, financial, or consumer-contract advice. Addresses, telephone numbers, ownership arrangements, membership terms, prices, cancellation rights, privacy contacts, and office responsibilities may change. Review the signed agreement and current official company information.
Share Your It’s Just Lunch Experience
Have you contacted It’s Just Lunch about a membership, match quality, date scheduling, communication problem, pause, cancellation, refund, billing issue, privacy request, or another concern? Share the city, approximate date, general issue, contact route used, response time, and whether the matter was resolved.
Please do not publish a match’s name, photograph, employer, home address, telephone number, email address, dating history, private messages, financial information, medical details, contract account number, or other confidential information.