iStorage Corporate Office Headquarters

iStorage Corporate Office Headquarters
132 West Plant Street, Suite 210
Winter Garden, Florida 34787
Email: n/a
Corporate Phone Number: 1-866-478-6724
Fax Number: n/a
Customer Service Number: 1-866-478-6724

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  1. This is not the address or phone number for iStorage Corporate. They are located in Winter Park Florida and the number is 866-478-6724

  2. I've had my unit in Carson city nv for over 2 years and haven't had a problem. The price was $25.00 a month and stayed that way for the first year or so. It was raised eventually with no problem usually a few dollars at a time. Until this month..(may 2017) they raised it $10.00. I'm thinking that's kinda high for a one time jump. Kind of extortion.

  3. I went today to get stuff from my unit and my lock was gone and another was on. I explained it was not my lock gentleman said not to raise my voice at him and they charged 40.00 to cut lock off. Who put it on and what happened to my lock. This is the 2nd time this has happened.

  4. Been trying to get a refund for months for service they charged me for after I moved out... Their own staff think this is a terrible company.

  5. Istorage charged me a late fee of 30.00 when i was not late on my payment. I paid it 2 weeks early. They also put a lock on my unit. I found out the lady was new and made a mistake. She credited my account.but i wanted to speak to the manager. Manager was suppose to call me 5 days ago...still no call. Today i get a letter from istorage saying i owe a 30.00 late fee. I drove to the office and tried to straighten out the error and they were no help.after insisting something be done he called the manager but she didn't answer. I requested the managers phone number, however she does not answer her phone

  6. I rented 2 units from them. I went to check on my stuff, and it was rat piss and shit all over my things. I lost everything that I own and they did nothing. Gave me the run around. This place is nasty. Don't rent from them. And they always changing there prices.

  7. This has got to be the most ridiculous Entry/Exit policy I have ever seen at a storage facility in my entire life!!!!! Normal business hours end at 10pm, ok great... C'MON PEOPLE, IT'S A GATED FACILITY THAT REQUIRES A UNIQUE PIN NUMBER TO BE ENTERED ONTO THE TOUCH PAD BEFORE ENTRY/EXIT IS ALLOWED!!! But instead of doing things like any common sense business would, you decided to make things difficult for the customer!!! You see, not only do you close at 10pm, but you also decided to stop the gate from functioning as well, which means that I have absolutely no access to my things, even with the code!?!? But wait, it gets even better!!! If you arrive before 10pm, then of course the gate opens right up for you... but this is where I'm in a state of disbelief!!! If you are inside of the facility, putting things in your storage room, and the clock strikes 10pm..... YOU CANNOT LEAVE!!!!! Ok people, let me say that again... if you are in your storage room after 10pm, and you try to leave, your pin number is literally no longer relevant until normal business hours resume the following morning!!!!! I AM STUCK, LITERALLY STUCK INSIDE OF THIS FACILITY IN FLORENCE, ALABAMA WITH NO WAY OF GETTING OUT, AS I TYPE THIS COMPLAINT!!! Now the business card that they gave me says that there is 24 hour access by calling Rita... but obviously, nobody is answering!!! I'm Very Very Angry, knowing that I'm about to be sleeping in my car because this gate will not open and let me out!!! I'm just about pissed off to the point of making this a public story!!!
    Your Very Unsatisfied Customer,
    Sean I. Stacy

    1. I really wish I would have read this before ten o'clock. Smdh this is ridiculous

  8. Another unhappy customer. They charged me $25 for 24 hour access but when I went in at night no lights worked on the whole row. They said they have pest control but my clothes got infested with bugs. They said they close at ten I was on my unit and st 7 pm I got locked in i had to stay night in my storage. I also paid my bill they sent me late notices I went to talk to the manager for 30 min to straighten it out. She left for day I went to get some stuff and they had locked my unit I could not get my stuff she failed to tell me and I am current. This place sucks!!!!

  9. I rented a storage a large one thinking I was going to get an large quantity of things, to put in them.
    Well, it fell through it ever happened.
    I never put anything in it.
    I was going to leave the lock off after I paid a deposit and 39.00 and 17.00 for the lock.
    I am trying to get a refund on something I did not use, they did not charge me for rent I told them. I was not going to use it.i do not have a ride.
    I did not know when the man just leaves the lock on.
    Well, I was not because they were no need they were nothing in it.
    He said that the way they do
    If I know I made sure I took.ot off with him standing there.
    I did not get any refund for something I did not use.
    They were abruptly nothing in it.
    K thinks he is wrong.
    I pacifically asked those questions.e

  10. Do not rent from this company PLEASE!!! You will be sorry and they are so rude to customers.

  11. I been using the istorage for over a year . great place the manager kerry went out of her way too help me . ill give her 5 stars . wish I could give more . friendly and was a great help . I wish they were all as helpful as her


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