Imo's Pizza Corporate Office Headquarters

Imo's Pizza Corporate Office Headquarters
Address: 1610 Des Peres Road, Suite 160
St. Louis, MO 63131
Email: [email protected]
Corporate Phone Number: 1-314-822-0443
Fax Number: n/a
Customer Service Number: 1-314-822-0443

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  1. I waited 2-1/2 hours only to be insulted by Dan - the manager at Twin Oaks Imos who could not provide a good reason as to why the pizza was not delivered to me. He laughed at me and then hung up. What type of service is this? I never received my pizza and was told he could not guarantee a time to deliver a pizza to me - what is going on here? Do you not have a responsibility to customer service. What does your mission statement say? I recommend that we all consider a pizza from anyone but IMOs!!!!!!!!!!!

  2. Patricia DavenportNovember 17, 2017 at 2:44 PM

    My Husband and myself went to the Belleville Imos on Main street in Belleville, Il and spent $49.28 and when we couldn't finish our 2 pizza's they refused, the store manager, to give us boxes to put our pizza's in. She said they couldn't! I asked for the owner and she said he wasn't in so I gave her my name & number to have him call me and when I was walking away she tore up my info and just looked at me and laughed!! How dare her treat a customer like this. My Husband asked her why we couldn't have a box and she said because we didn't order it to go? Then she said something smart mouthed back to my Husband & he told her we would spread the word to our Family & Friends not to eat their. How cheap are they that they can not give us 2 boxes??? We went to the one in Belleville last night by the Fair Grounds and had no problem with the pizza or getting boxes! Your main street Imos will go on Face Book about the treatment she gave both my Husband and myself. She has no business being a manager there or any where. I would ashamed to have her work at my Imos if I had one!

  3. I lived in St.Louis for 50+ years. Enjoyed many ,many pizzas from Imos. Retired to Sikeston,Mo. in 2015. We got a Imos opened in 2017, nice. I wont ever order another pizza from Imos here again. They have got my order right 1 time, this is going in to make the order. Things like only make half your order then want you get the rest of the order. now you have 1 hot and 2 cold, with watery sodas. Another time wrong pizza. Took this back they made another one and left of one of the toppings off. So they made another one correct and didn't even slice it. Another time my wife went in to order with 1 person there first and it took 45 minutes to get 2 16 inch pizzas. Last night on 11/30/2017 at6:08 pm,I went in to make an order, the order was correct. Here's the issue the counter were they slice the pizzas on has empty box above. Some guy with a beard climbed on this counter and stood on it to put the boxes up. This while some pizzas were being sliced. Who knows what is on the bottoms of his shoes.I didn't say anything, took the pizza and put in the trash.

  4. Hi good morning my name is Jasmine I feel like I'm being discriminated by Imo's Pizza because I'm a black African woman and I have not got no response from corporate office or anyting so someone can be so kind and email me back or call me back I will be happy because I really love Imo's Pizza and I work there for 2 hours and never got a call back so that's why I feel that I had to go public because corporate office is not responding to none of my emails or calls


  5. Good Evening, my name is Sheré Cotton and I am writing because I have never in all of the years I have patronized IMOs have I been treated this way. I am extremely disgusted and disatisfied with the disrespectful way you employee and your manager if that store behaved. Argumentative, Rude& nowhere near accommodating towards me the customer at all.
    I placed an order online July 6th, I paid for my order and was given a pick up time of 11:22pm.
    The first issue is, is the website says they close at midnight & that is not what the individual stated when I arrived at 11:30 to pick up my order.
    Not only was my food not waiting but it had not been cooked at all. The excuse given is the location closed at midnight, and with that being the case, they should have called and said they wouldn't be cooking the food, the order was placed before 11pm.
    Second, there should be a way for payment not to be taken if the service cannot be performed
    And last but certainly not least, the employee verified it was this location saw the payment was taken but says all the ovens are off and there was nothing they could do.
    Furthermore I call and speak to a manager to get a pissy attitude and a relative remark"that's what closed means!" The site didn't say they were closed or not taking anymore orders, obviously I wouldn't have wasted my time.
    This is ridiculously sad, how do you think a customer is supposed to feel after being treated that way, AFTER PAYING FOR SOMETHING THAT WASN'T RECEIVED! I WILL NOT USE THAT IMOS FOR ANYTHING ELSE. I HAVE POSTED ALL OVER SOCIAL MEDIA HOW RUDE AND HORRIBLE THUS ORDEAL WAS AND I HAVE STRONGLY URGED NO ONE GOES THERE. I am also making a review for Yelp, it's bad enough our country is going through hard times,no one should have to go through all this, really.


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