I have been to your providence rd location off beside golf lakes rd for a couple of weeks every afternoon to watch the world cup I ask the waitress to put the volume of the game she went and asked the manager with sideburns and he said no because their is not enough people watching it so for now on I will go elsewhere to watch the games very bad customer service no matter if 5 10 or 20 customers are watching he should put the volume on just wanted to let u know
Hickory Tavern workers and managers are mostly dumb shits or ass holes! The hickory in Carrboro is shit there food is shit specially there burgers and steaks, though there salads and fried chicken and wings are sometimes amazing idk why
You might want to be careful of who you hire a MIT is sleeping around it want be good in the long run just saying
I wanted to let you know about my experience tonight at the Steelcroft location. First, let me start by telling you that Hickory Tavern used to be my favorite place to eat. Wednesdays are the best nights to go because I love wings. Over the last few months, I have noticed that the service has gotten really bad. The servers have no idea what they are doing and more often than not, I have to track them down to get a refill or even just place my order. Tonight was mine and my husband's date night and the experience broke my heart. The server I had (Ashley, a redhead young thing) was horrible. She took our beer order, brought our beer back and walked away without a word, and then finally, after 15 minutes of us waiting and her sitting at a table talking with some couple, decided to ask us if we were ready. She never came back after that, She sat at that same table (one table away from us). I had to ask another server to get our food. Once our food came out, my entire order was wrong, the server then sat there and argued with me about what ordered I placed. Does this generation have no concept of customer service? What kind of training do these servers get? So I had to wait another 25 minutes to get the right order and after that came out, they shorted me wings! The server (who overheard me telling another server that I was unhappy with my current server) then told me that she was sorry if I was upset because she was sitting at the table, as if it were my fault that she was not doing her job. At no point while I was talking to other servers trying to get my food did she ever budge from her conversation. I was a server and a bartender for 15 years and would never have sat down on the job while I had tables, let alone in front of the table! This is bad service and I let her know. She was completely unaware of what she had done. To make my experience even worse, there was not a manager on duty, no one offered us any kind of compensation (even though I would not have taken it) but it is the effort that counts here. This business at Steelcroft, does not try anymore and I wanted you to know tonight you lost very loyal customers. I will now be going to BW3s even though they are over priced, but at least I am going to get good service there.
GASTONIA NC HUDSON ROAD HICKORY TAVERN WAS THE WORST OLD MAN CAME IN AND SAID SOME RACIEST THINGS AND IT TOOK EVERYTHING IN ME NOT TO SNAP HE WAS OLD AND STILL LIVING IN THE PAST MY WAITRESS WAS COOL MANAGEMENT AND THE HOST WAS BAD LIKE THE HAD A FEW RACIEST BONES IN THEIR BODY THE WAY WAY COPS TREAT BLACK MEN TODAY ALL I COULD DO IS LEAVE OR IT WOULD HAVE BEEN OVER FOR ME. THE THINGS I WAS THINKING WAS NOT GOOD BUT THAT WAS THE LAST TIME I WILL BE IN THAT PLACE GASTONIA HICKORY TAVERN BAD MANAGEMENT AND HOST I CAN'T SAY NO MORE. IF YOU BLACK YOU BETTER HOPE THEY HAVE A BLACK COOK AND YOU MIGHT BE ALRIGHT. COME ON PEOPLE STOP WITH THE RACISM IT 2016 WE EVERYWHERE AND WE NOT MAD SO WHY ARE YA'LL!!!!! BOUT TO COOK SOME GOOD FOOD ON THE GRILL AT THE NEW HOUSE ON THE NEW GRILL AND WATCH THE NEW TV AND WE DID'T DO TAXES YET SMH
Do not and say do not work for Hickory Tavern in Gastonia unless you want to be treated like a dog from the GM who is there all the time.he will yell and scream at you in front of the other employees and once I can find who to get in touch with to turn him into its gonna happen he is the absolute worst manager I have ever in my life worked for there is a place and a way to go about talking to your employees which he doesn't know how to do that.... Do not work there
Someone needs to investigate the management of the hickory taverns in rock hill sc, very upset customer! Celanese rd location. I will never eat there again.
You would think someone up of the food chain at corporate would see all of the crappy comments about ALL of these different Hickory Taverns! I've never been there personally and I guarantee I never will. All of this sounds really bad in them......but I have something even worse to the tenth degree. I'm not going to mention the wonderful and beautiful persons name that they recently did a fundraiser for but I will say with all of the advertising and the big turnout they had it should have been a major success!! The family of the person the fundraiser was for NEVER RECEIVED A PENNY!!! It's a utter shame for anyone, yet a big business to pull that kind of crap. Someone will answer for it one day and you can take that to the bank as well Hickory Tavern!
ANONYMOUS,,,,,,,,,,,TOO,EMPLOYEES GIRLS WORK IN; THE KITCHEN THAT I.RECOGNIZE WHEN I WAS DRINKING BEER IN THE BAR AS I'M CONCERNED THEY DON'T HAVE NO,LEGAL PAPERS THEY'FAKE AND THEY'RE SOCIAL SECURITY THEY'RE FAKE TOO LET YOU KNOW BEFORE YOU ALL GET IN TROUDLI AND GET HEFTY FINES FOR HAVING ILLEGALS WORKING IN THERE AT ;;;;WESLEY CHAPEL
I was recently employed at the gastonia left due to a documented and proven sexual assault.Transferred to w t Harris location.I've decided to end my employment due to the harassment and poor managementI intend to move forward with a lawsuit.Tabatha Spiker[email protected]
My name is Jimmy Branch and I am an affiliate with United Games. I spoke with a staff about our sports app. The staff member really liked it and mentioned to me that I should contact you about it. One thing is because it would need your approval. Second thing is because it sounds so good that it could be beneficial for your other restaurants. I would love a chance to sit down and discuss the app with you. This sports app is not like Draftkings or FanDuel. This is an interactive app that will get the fans more involved with their favorite teams. It is not just for football but a number of other sports. The players can sign up and play for free. There is also a very lucrative offer for affiliates. An affiliate will pay a onetime fee of $30 then pay $10 a month. That affiliate will have players signing up that are sitting and watching games and having a good time. Both the restaurant and he affiliates will profit from this. It is a win-win relationship for us both. Please allow me the opportunity to show you the app; here is my phone number is 828-450-4446. I would love the chance to get all of your restaurants signed up!!!Thank you!Jimmy BranchAffiliate for United Games[email protected]
Gastonia Hickory Tavern. WORST place to work. Actually its an amazing place, its the MANAGEMENT that makes it so bad. The fact that the GM is still there, says a lot about the company itself. Almost every employee is miserable there, (hence the reason so many people quit), and you guys should take the time to pay more attention to that. Its sad when your job performance is effected by the person who is suppose to be building his team up for success and not tearing them down.
New location in N. Myrtle Beach put unauthorized charges on friends credit card. Management will not return her call.
I have been going to the Hickory Tavern in Asheville for about 6 years. I have been pleased with the everything there. The management has been great. The atmosphere is good as well as the food. The waitress have been very professional and the service excellent. I have only one complaint. When I walked in today they had changed the waitress uniform. The long sleeve checked shirt has to be hot for these girls and it looks like I am sitting at a BBQ restaurant. The black on black or game Jersey should be reinstated.
I sent the following message to the Steele Creek Hickory Tavern on February 19, 2017, and never received a response.3.2K people like thisAmerican RestaurantFEB 19TH, 11:50AMKathleenGood morning. We frequent your restaurant on a regular basis. On our previous visit the service was not so great. Last night, however, we had Elizabeth. She was phenomenal. Very attentive, polite, etc. It was literally the best experience I've ever had at your establishment. However, when we left we had a very different experience in the parking lot. It quickly turned the visit into my worst experience at any establishment. The reason I am informing you is because the experience was with a member of the band you had performing last night.When we left the restaurant the car on my driver's side had parked so far over the line there was no way for me to get in. Then I saw the driver coming to the back of his car so I thought, perfect. I went up to him and said I don't think I'm going to be able to get in my car. He continued getting stuff out of his car and told me he wasn't moving, he was with the band, and closed his car and left! I was stunned. I honestly couldn't think of what to do until the drive home. So I made my child get out and I climbed over the seats to the driver's seat and we left. I should've gone in and told the restaurant manager, but I honestly didn't think of this until the way home. He didn't have to lose his spot, he could've readjusted in a matter of a minute. I cannot believe a man would act this way toward a mother and her two daughters. I'm sure if I was a man the incident would have gone differently. I thought you should be aware if the type of people you are hiring to come into your establishment. It will definitely make me think twice about returning.
Very disappointed we couldn't watch baseball at Providence Rd location. Get the MLB package!!
I am an employee at the Mallard Creek location and my GM is having sexual relations with a server. I've been too scared to speak on it at work because I've been told he fired previous employees due to them knowing and speaking about it. He allows her to get away with things that the rest of us get scorned for. The two of them tend to disappear for minutes at a time when I need him most. She calls the store saying she's his wife and he even introduced her to guest as his wife. I heard about the previous GM doing the same thing,I don't know if this is ok with this company but it's not right. A coworker of mine even went up to him and asked him about it but all he had to say was that "if his name is associated with the baddest chick in the store then he is happy".
The GM at the mallard creek location is having sexual relations with a server
Went to Steele Creek location and service continues to decline. Last night(5/28) we ordered 2 Large charred wings and when they arrived they were undercooked so we returned them. The runner brought one order back once again under cooked and had no clue which flavors they were or where the other order went. At this point it was 40mins and only the bartender Lauren was understanding and frustrated with the kitchen staff's lack of support. There apppantely were 3 managers on duty; yet none were concerned enough to visit us(Christian/Katie/Alex). Finally if that wasn't enough the woman's restroom had a desperate need to be condemned or cleaned. The bar was very slow, no excuses for the lack of service. Amazing all of the complaints listed above. Time to get involved Senior Leadership!! Going to take my business to Copper Premium in SC. [email protected]
Someone needs to investigate the hickory tavern in Hickory. They are hiring people with social security numbers that are not theirs... Also their managers are rude as hell and have preference with other employees.... if someone does not find out about this managers and how three are hiring people that do not have a legal status and they know that's is not their name and still hire them...
On Sunday, December 16, 2018 a group consisting of 15 individuals visited the Woodhill Mall location, Columbia, SC. We had a reservation for 12:30 pm and everyone arrived and was seated no later than 12:45 pm. We ordered our food and at 1:30 pm was notified by management that our group had to leave by 2:00 pm. However, no one in our party had received their food, only drinks had been served. We voiced our concern and at 1:45 pm no food had even arrived at our table. Basically, management advised us that they were expecting another reservation at 2:00 pm and we could take our food and leave. Management did not offer any other options or made any attempt to accommodate our party. I was extremely disappointment in the service and vow to never eat at this restaurant in the future. Management should never have seated our group if kitchen staff could not provide our food in timely manner.
Investigate your ballantyne location. Your managers do whatever they want and drink nonstop at the bar after work. Everyone is scared of nicole manager. I left there because she is psychotic. Go ask your employees there about her and how much she runs her mouth and abuses employees. You have a nasty location there.
Online order was not accurate. Ordered crispy fries and they were soggy. Grouper fish was good but mostly batter. Unfortunately this not the first issue with inaccurate orders. May go elsewhere from now on. Rock Hill SC
The Hickory Tavern on Statesville Rd needs Real Managers you pay four or five Managers and you still have the worst costumer service ,really bad drinks from the bar staff, I dare not call them bartenders. I went in on Friday 4th Oct two bartenders could not make a proper Dirty Martini, (3) ingredients. Waited hour and half after waitress said they would remake it. Bothe bar staff refused to make another and the management (2) of the 3 that were there did not assist in this matter at all. It's a great Venue in a great location. But your cooperation has staffing issues if you cant tell by the comments posted. If you don't care vacate the venue so a good company can use it. Not just complaining willing to help. L Kester (980-498-0252) 13 years in Management and customer service.
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