Glen Ivy Corporate Office Headquarters

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Glen Ivy Corporate Office Headquarters
Address: 25000 Glen Ivy Rd.
Corona, CA 92883
Email: n/a
Corporate Phone Number: 1-888-453-6489
Fax Number: n/a
Customer Service Number: 1-888-453-6489



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1 comment:

  1. Not impressed. I have been one time prior to when I will be going again and it was a bit different than expected given that some guests just come for a "pool day" paying a resort fee while others of us spend far more money on services just to find that we are limited in space and find ourselves standing in line due to "pay for a pool day" folks.

    However, at this point I'm going with someone who wants to go and has not done so before. I am booking appointments and services, which I had someone else doing last time; and I doubt I'll ever want to do it again.

    Every business is busy. I am completely reasonable in understanding that you cannot call and never experience a call back or a hold time; however, I would expect to at least 50% of the time get an actual person. Not the case.

    The protocol seems to be wait on hold, leave a number, wait on a call back, hope it comes when you can talk. Even trying to talk with concierge to complain about this has caused a call back in 24 hours.

    This is a poor way to handle your clients. I have a total of 4 people I am reaching out to you about to provide services for as well as the resort experience at our expense. You have made it very hard.

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