AAMCO Transmission Corporate Office Headquarters

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AAMCO Transmission Corporate Office Headquarters
201 Gibraltar Road
Suite 100
Horsham, PA  19044
Corporate Phone Number, 1-610-668-2900
Corporate Fax Number: 1-610-617-3503

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  1. 08/02/2017 06:21pm Aurora CO. There is an AAMCO Transmission located at 14871E. Colfax Ave
    Aurora. CO 80011 [email protected] Harry Basluke 111 Ace Certified Master Tech. Too my under standing each AAMCO is privately owned but are held under a specific guidelines of they AAMCO CORPORATION of 100% Customer SATISFACTION. Let me explain #1 The communication with there customers is nonexistent you have to call them to find out whats going on with your vehicle. And they never call you back when they say there going too.And after 3pm they stop answering the phones and it goes to the machine they close at 5pm Monday through Friday an closed on the weekend and to open 8am Monday. #2 There are peoples vehicles that have been there more then 3 months. I met someone to day that said her vehicle has been there for over two months an two weeks and yesterday they called her an asked her to bring them $260.00 dollars an her car would be ready today. She gets there and they asked her for another $300.00 dollars and her car was still not ready this was at 4pm today. #3 Not even a month ago I had to have a new transmission put in my car they had my car for three weeks I called an called an for three weeks they tolled me they where waiting on a part that was ship to somewhere they had to wait tell they find it before they could order another one at the end of all this I had too pay $4068.34 and $2200.00 was labor. This brings use to last Wednesday my check engine light came on I toke my Chevy to a Chevy dealer an they ran a diagnostic an it said it was they transmission they gave me the report and said to take it back to AAMCO so they could fix it because the work they did was under warranty so I did. The lady at the desk toke the report an ran it throw the computer an said it was a sencer and she would order the parts they would over night them an will be in on Thu 07/27 an that was on Wed 07/26/2017 an I will have my car on Fri 07/28. I called them on Fri 07/28 to ask was the work done on my car I was told they where still waiting on the parts they should be in on Mon 07/31. So I did not call on Mon 07/31 I called on Tue 08/01 an they still had no part so I asked them if I can pick up my car an they call me when the part comes in so I got my car. Then an a few hours later the same lady called me an said the parts where there an to bring my car back today an they would fix it an have it back to me this afternoon around 2pm an she would call me when it was ready so at 8am I toke my car back. An I let her know I had a class at 3pm. So at 2:15pm I called her she told me that they had gotten the wrong part an they where putting my car back together so I can come pick it up and she will call me when they get the right part I asked her why she had not called me sooner she said that she had been on the phone with the parts people trying to order the right part because she knows how much I need my car. So I went to AAMCO at 2:35pm an demanded that they put my car back together so I can come back an picked up my car.They are robbing there customers an holding there cars hostage an getting ransom money before the work on there.. cars. It is unorganized understaffed an the person running this AAMCOmay need to be brought up on charges. These business practices unethical an probably illegal. The B.B.B said I need to contact you as a first step. Please help your customers this is not right what there doing. Thank you Mrs S.D Kouamelan of Aurora CO 80011


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