Flanigan’s corporate headquarters is located at 5059 Northeast 18th Avenue in Fort Lauderdale, Florida. The company’s published corporate telephone number is 1-954-377-1961.
Guests with complaints about food, service, online orders, charges, cleanliness, wait times, gift cards, or employee interactions should normally contact the restaurant involved first. Ask to speak with the restaurant manager and retain the receipt or online-order confirmation.
Flanigan’s also accepts guest questions and feedback through its official Contact Us form. The company publishes cu******@*******ns.net as a general customer and website contact.
Flanigan’s Corporate Office and Guest Contact Information
- Company: Flanigan’s Enterprises, Inc.
- Restaurant Brand: Flanigan’s Seafood Bar and Grill
- Related Retail Brand: Big Daddy’s Wine & Liquors
- Stock Symbol: BDL on the NYSE American
- Corporate Address: 5059 N.E. 18th Avenue, Fort Lauderdale, FL 33334, USA
- Corporate Phone Number: 1-954-377-1961
- Customer Email: cu******@*******ns.net
- Guest Feedback Form: Contact Flanigan’s
- Official Website: Flanigans.net
- Restaurant Locator: Find a Flanigan’s Location
- Online Ordering: Order Flanigan’s To-Go
- Join the Waitlist: Flanigan’s Waitlist and Locations
- Menu: Flanigan’s Food and Drink Menu
- Gift Cards: Buy or Check a Flanigan’s Gift Card
- Rewards: Flan Club and Lunchtime Legends
- Catering: Flanigan’s Catering Inquiry
- Careers: Flanigan’s Careers
- Investor Information: Flanigan’s Investors
- Privacy Policy: Flanigan’s Privacy Policy
The corporate number is not identified as a separate national restaurant-reservations, refund, online-order, gift-card, rewards, payroll, or Human Resources hotline. Restaurant-specific complaints should usually begin with the location involved.
Where Is Flanigan’s Headquarters?
Flanigan’s principal executive offices are located at:
Flanigan’s Enterprises, Inc.
5059 N.E. 18th Avenue
Fort Lauderdale, FL 33334
The published corporate telephone number is 1-954-377-1961.
The headquarters handles executive leadership, corporate administration, accounting, legal affairs, public-company reporting, restaurant operations, purchasing, marketing, technology, and other company-level functions.
It is not a restaurant, takeout counter, catering pickup point, gift-card sales location, or walk-in Guest Relations department. Do not mail food, merchandise, gift cards, receipts, or original documents to the corporate office unless Flanigan’s provides instructions.
Flanigan’s Company Overview
Flanigan’s Enterprises was incorporated in Florida in 1959. The company began with cocktail lounges and package liquor stores before expanding into full-service restaurants.
Today, the company’s portfolio primarily includes Flanigan’s Seafood Bar and Grill restaurants and Big Daddy’s Wine & Liquors stores. Flanigan’s restaurants are concentrated in South Florida.
The official restaurant website currently lists 25 locations across Miami-Dade, Broward, Palm Beach, and Martin counties. Restaurants generally operate every day of the year, beginning at 11 a.m. and continuing until late at night. Exact closing times and services vary by location.
As of 2026, James G. Flanigan serves as chief executive officer, Christopher O’Neil serves as president, and Jeffrey D. Kastner serves as chairman of the board.
Choose the Correct Flanigan’s Support Route
- Dine-in complaint: Contact the restaurant and request the manager.
- Incorrect restaurant charge: Contact the location printed on the receipt.
- Missing To-Go item: Call the restaurant that prepared the order.
- Online-order problem: Review the confirmation and contact the selected restaurant immediately.
- Waitlist concern: Contact the restaurant directly because wait times and seating are managed locally.
- Food allergy question: Speak with the restaurant manager before ordering and review the official allergen information.
- Suspected foodborne illness: Seek medical assistance when necessary, notify the restaurant, and contact the local health department.
- Gift-card balance: Use the official gift-card portal.
- Missing rewards points: Use the Lunchtime Legends support options or Contact Us form.
- Catering order: Submit the catering form for qualifying orders.
- Employment application: Use the official careers website.
- Unresolved complaint: Submit the Contact Us form or email cu******@*******ns.net.
How to Escalate a Flanigan’s Complaint
Start with the manager of the restaurant involved. Provide the location, visit date, approximate time, receipt or order number, items purchased, and requested resolution.
Ask the manager to review the complaint and provide an expected response time. Keep the manager’s name and the date of the conversation.
If the location does not resolve the issue, submit the official Contact Us form or email cu******@*******ns.net. Include:
- The restaurant city and location
- The date and approximate time
- The receipt or online-order information
- The manager previously contacted
- A concise description of the problem
- The resolution requested
For a substantial unresolved corporate matter, correspondence may be sent to the Fort Lauderdale headquarters.
Send copies rather than original receipts, payment records, medical documents, gift cards, or legal papers.
Online Ordering and To-Go Complaints
Flanigan’s offers online pickup ordering at its restaurant locations. Confirm the restaurant address before submitting the order because an order sent to the wrong location may already be in preparation.
Flanigan’s menu currently states that a 10% To-Go charge applies. Pricing, availability, specials, and ordering options may differ by restaurant.
Inspect the order before leaving when possible. For missing, incorrect, cold, damaged, or improperly prepared items, contact the preparing restaurant promptly.
Keep the order confirmation and photographs when they help document the complaint. Refunds or replacements are generally reviewed by the restaurant that processed the transaction.
Flanigan’s Gift-Card Complaints
Flanigan’s offers electronic gift cards through its online gift-card portal. Physical cards can be purchased at restaurant locations.
According to the current gift-card FAQ:
- Purchased gift cards do not expire
- Cards may be used at all Flanigan’s locations
- Gift cards and e-gift cards may be used for online orders
- Lost or stolen cards are not replaced
- Promotional cards may have expiration dates
- Expired promotional cards are not reissued
For a missing e-gift card, check spam and promotional folders and confirm that the recipient’s email address was entered correctly.
Do not post a gift-card number or PIN publicly. Treat gift cards like cash and retain the purchase confirmation separately.
Flan Club and Lunchtime Legends Complaints
Flan Club provides promotional communications, discounts, and access to the Lunchtime Legends loyalty program.
Members check in by providing their registered telephone number to the server. The current program advertises five points for each qualifying dollar spent between 11 a.m. and 4 p.m.
A member who accumulates 750 points can receive a $10 reward, subject to the current program rules.
For missing points, retain the receipt and provide the restaurant, transaction date, qualifying purchase amount, and registered telephone number through the authorized support route.
Promotional offers, qualifying purchases, point expiration, and reward expiration may be governed by separate terms. Review the current program information before relying on an older offer.
Food Allergy and Nutrition Concerns
Flanigan’s publishes nutrition and allergen information through its menu page.
The company warns that fried items are prepared in oil also used for shellfish, fish, and breaded products. Its menu also states that restaurants adhere closely to recipe specifications and may not accommodate requested modifications or substitutions.
Guests with allergies should speak directly with the restaurant manager before ordering. Cross-contact may occur in a shared restaurant kitchen.
Menu ingredients, recipes, preparation methods, and suppliers can change. An online allergen guide cannot replace a conversation with restaurant management or personal medical judgment.
Call 911 for a severe allergic reaction or other medical emergency.
Food Safety and Illness Complaints
Report undercooked food, foreign objects, suspected contamination, pest activity, or cleanliness concerns to the manager immediately.
Keep the receipt and document the food, date, time, and symptoms when relevant. Flanigan’s states that the latest food-service inspection report is available upon request.
Seek medical care for serious or worsening symptoms. A suspected foodborne illness can also be reported to the Florida Department of Health or the local regulatory agency responsible for the restaurant.
CorporateOfficeHeadquarters.com cannot diagnose an illness or determine what caused a medical condition.
Flanigan’s Catering Complaints
Flanigan’s accepts catering inquiries for orders of $500 or more.
Catering orders must be picked up from a Flanigan’s location because the company does not currently offer catering delivery. Smaller orders should be placed through regular online ordering.
Before confirming a catering order, obtain written information about:
- The pickup restaurant
- The date and pickup time
- The menu and quantities
- The total price and applicable fees
- Payment and cancellation terms
- Serving supplies and food-handling instructions
Inspect the order during pickup and report missing items immediately.
Flanigan’s Reviews and Complaints
Guest experiences may vary by restaurant, manager, staffing level, dining time, order method, and local conditions.
Common complaint categories may include:
- Food quality or preparation
- Long waits or waitlist problems
- Missing To-Go items
- Incorrect charges or refund delays
- Food allergy communication
- Restaurant cleanliness
- Gift-card problems
- Missing rewards points
- Employee or manager interactions
- Difficulty obtaining corporate follow-up
When leaving a Flanigan’s review below, include the location, approximate visit date, general issue, support route used, response time, and whether the complaint was resolved.
Do not publish full receipt numbers, payment information, gift-card details, telephone numbers, email addresses, medical records, or private employee information.
Flanigan’s Employee and Applicant Questions
Applicants should use the official Flanigan’s careers website, which lists restaurant, kitchen, maintenance, management, security, technology, and corporate opportunities.
The corporate telephone number is not identified as a universal Human Resources, payroll, scheduling, benefits, leave, or employment-verification line.
Current employees should use the authorized Human Resources, payroll, management, or employee-relations channel provided by the company.
Flanigan’s Competitors and Related Corporate Office Pages
Flanigan’s competes with casual dining chains, sports bars, seafood restaurants, neighborhood grills, and South Florida restaurant groups.
Related corporate-office pages include Applebee’s Corporate Office, Chili’s Corporate Office, Olive Garden Corporate Office, Duffy’s Sports Grill Corporate Office, BJ’s Restaurant and Brewhouse Corporate Office, and Bonefish Grill Corporate Office.
Other competitors include Miller’s Ale House, Bru’s Room, Quarterdeck, Bahama Breeze, local seafood restaurants, and independent South Florida sports bars.
Related Resources
- Official Flanigan’s Website
- Flanigan’s Contact Form
- Flanigan’s Locations
- Flanigan’s Online Ordering
- Flanigan’s Menu and Allergen Information
- Flanigan’s Gift Cards
- Flanigan’s Gift-Card FAQs
- Flan Club and Lunchtime Legends
- Flanigan’s Catering
- Flanigan’s Careers
- Flanigan’s Investor Information
- Flanigan’s Privacy Policy
Frequently Asked Questions About Flanigan’s Corporate Office
Where is Flanigan’s headquarters?
Flanigan’s headquarters is located at 5059 N.E. 18th Avenue, Fort Lauderdale, FL 33334.
What is Flanigan’s corporate phone number?
The published corporate telephone number is 1-954-377-1961.
What is Flanigan’s customer-service email?
Flanigan’s publishes cu******@*******ns.net for customer and website inquiries.
How do I complain about a Flanigan’s restaurant?
Contact the restaurant and request the manager. Submit the official Contact Us form when the concern remains unresolved.
How many Flanigan’s restaurants are there?
The official website currently lists 25 South Florida restaurant locations.
Does Flanigan’s offer online ordering?
Yes. Pickup orders can be placed through Flanigan’s online-ordering website or mobile app.
Does Flanigan’s charge for To-Go orders?
The current menu states that a 10% To-Go charge applies.
Do Flanigan’s gift cards expire?
Purchased gift cards do not expire. Promotional cards may have an expiration date.
Can Flanigan’s gift cards be used online?
Yes. Flanigan’s states that gift cards and e-gift cards can be used for online ordering.
How does Lunchtime Legends work?
Members currently receive five points for each qualifying dollar spent between 11 a.m. and 4 p.m. Accumulating 750 points earns a $10 reward under the current terms.
Does Flanigan’s provide allergen information?
Yes. Allergen information is linked from the menu page. Guests with serious allergies should also speak directly with restaurant management.
Does Flanigan’s offer catering delivery?
No. Catering orders of $500 or more must currently be picked up from a Flanigan’s restaurant.
Who is the CEO of Flanigan’s?
As of 2026, James G. Flanigan is chief executive officer.
Is Flanigan’s publicly traded?
Yes. Flanigan’s Enterprises trades on the NYSE American under the symbol BDL.
How do I contact Flanigan’s Human Resources?
Flanigan’s does not prominently publish a universal public Human Resources number. Applicants should use the careers website, while employees should use authorized internal channels.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate contact, customer-service, complaint-route, ownership, and review information for restaurant chains, retailers, hotels, financial services, utilities, and other major organizations.
This page is designed to help readers distinguish Flanigan’s corporate headquarters from local restaurant management, online ordering, gift-card support, rewards, catering, careers, and investor relations.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Flanigan’s Enterprises, Flanigan’s Seafood Bar and Grill, Big Daddy’s Wine & Liquors, any Flanigan’s location, franchisee, employee, gift-card provider, medical provider, or government agency.
This page is provided for informational purposes only and is not medical, allergy, food-safety, legal, employment, financial, or consumer-protection advice.
Addresses, telephone numbers, restaurant locations, hours, menu items, prices, ingredients, promotions, rewards terms, gift-card policies, and complaint routes may change.
Share Your Experience
Have you contacted a Flanigan’s restaurant, restaurant manager, corporate office, online-ordering team, gift-card provider, rewards program, or catering department?
Share your experience with the food, service, waitlist, To-Go order, refund, gift card, rewards points, allergy communication, cleanliness, employee interaction, or corporate escalation below.
Helpful reviews include the restaurant city, approximate visit date, general issue, support route used, response time, and whether the complaint was resolved.
Please do not post complete receipt or order numbers, payment-card information, gift-card numbers, home addresses, telephone numbers, email addresses, medical information, private employee details, or screenshots containing personal data.
