Vary disappointed with the kalkaska mi branch I was locked in for my price of propane and when I called to fill my tank they told me since the person who locked me in no longer works there I'm not locked in anymore now I'm payin 50 cents more a gallon without warning that's not right and that's the reason I got locked in for I'm changing companies if I don't get a response back or the pruce I should of been charged
Highly upset been without heat for 4 days now in dangerous below freezing temps Howell Michigan location has very rude customer care always pd on time told me they would not deliver until 20 percent in a matter of 2 days it was at 8 percent when I called on the 2nd I was told I could have a delivery for 150 bucks that day or next day for 100 bucks this is no way to run a business contacted them daily was told 2 different stories by two different people now they are telling me they are highly busy it's 20 degrees below 0 and I have no heat your customer care needs to be trained to make sure new customers with no prior propane experience know exactly what to do the tank gage is wrong or something if this was your family you would feel the same way highly disappointed and still no one will call me back wen I wanted to talk to a supervisor
So so disappointed with this company. Paid for my gas 6 days ago. Still I have no gas. It was supposed to be delivered yesterday the 5th day after ordering and paying for it. They said the driver couldn't find the house. My house is less than 200 feet from the road and is clearly visible.Also Google Map shows it clearly. With a nice bright picture of the house. Guess there drivers can't read nor see pictures. Not finding a address with today's technology it just a pathetic excuse for poor workmanship and incompetent people running the office in Woodbridge VA. If you don't want to be left in the cold you best stay away from this company. As of this minute they cannot tell me when I might have my gas deleveried. Although you would think since they we're supposed to have delivered it yesterday should not have been first on the list this morning it's not my fault they do not know how to use a GPS this is just simple stupidity I highly recommend you stay the hell away from this company
Very disappointed and frustrated with this company in Pell City Alabama. I had a gas leak (obviously a very bad one). Reported it at 8 am and no one came out until 8 pm. I guess I was supposed to wait until my house burned down!!! They are very rude also!!! I've called so many times about service and I get the same thing over and over again. All of my gas leaked out because of a faulty tank that they leased to me and they have yet to refill my tank. I wish I would have been warned about this company. This has been an awful experience. I would NEVER recommend Ferrellgas to anyone!!
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