Eyeglass World Corporate Office Headquarters
296 Grayson Highway
Lawrenceville, GA 30046
Corporate Phone Number: 1-800-637-3597
Fax Number: n/a
Customer Service Number: 1-800-637-3597
296 Grayson Highway
Lawrenceville, GA 30046
Corporate Phone Number: 1-800-637-3597
Fax Number: n/a
Customer Service Number: 1-800-637-3597
How long does it take for a refund check from corporate. I been waiting over a week
ReplyDeleteYou should really take a moment to review the reviews of your ocala florida branch. Just worrying about the profits will definitely affect your bottom line in the long run. Very poor service. Retraining is a definite start. You also need to be as attentive after the sale as before, its bad.
ReplyDeleteI talked to customer service this morning and they said they would follow up with your store on 82nd street. I hope they do and get this straightened out. Has been the worst experience to get glasses and I have worn them since I was kid!!! Terrible store.
ReplyDeleteWent into Eyeglass world in ST. lucie West Port St Lucie Florida on January 29th to get a prescription for my contacts I did all the tests they took my insurance that I was told would cover my eye exam only to be told that I owed another 60 something dollars for a fitment even though i've been wearing the same contacts for 6 to 8 years Then I was told they could not give me the prescription that I paid for cause they did not have my lenses in stock they were very nasty from the begining Dr included told me I would have to come back and sent me out in the bright sun with no protection told me nothing about being diolated could barely see going home .The eye glass preschription they gave me cant be right as when I walked in I was a 300 for reading when he gave it to me it was 200 don't think my eyes got better i'm 65 years old .So now im on day 11 and have called several times for them to either give me a copy of my prescription or do the fitment or to refund my money and I will move on but they tell me they will call back and they they never do. Something needs to be done I paid you for a service and they are refusing to honor it. I hate to persue this further but i'm going to have to as you cant take my money and refuse to give me what I paid for .Very unhappy with the service at this store I hope someone can resolve this so it doesn't have to go further .Barry Scott 772-342-8475
ReplyDeleteWent into Eyeglass world in ST. lucie West Port St Lucie Florida on January 29th to get a prescription for my contacts I did all the tests they took my insurance that I was told would cover my eye exam only to be told that I owed another 60 something dollars for a fitment even though i've been wearing the same contacts for 6 to 8 years Then I was told they could not give me the prescription that I paid for cause they did not have my lenses in stock they were very nasty from the begining Dr included told me I would have to come back and sent me out in the bright sun with no protection told me nothing about being diolated could barely see going home .The eye glass preschription they gave me cant be right as when I walked in I was a 300 for reading when he gave it to me it was 200 don't think my eyes got better i'm 65 years old .So now im on day 11 and have called several times for them to either give me a copy of my prescription or do the fitment or to refund my money and I will move on but they tell me they will call back and they they never do. Something needs to be done I paid you for a service and they are refusing to honor it. I hate to persue this further but i'm going to have to as you cant take my money and refuse to give me what I paid for .Very unhappy with the service at this store I hope someone can resolve this so it doesn't have to go further .Barry Scott 772-342-8475
ReplyDelete