Why is it impossible to cancel, change or correct an order 45 minutes after an order has been placed??? The window is so small that your customer service staff can do ZERO to help a customer minutes after an order has been placed.Even though it is Sunday night, and no one is in the fulfillment center until Monday, customer service does not have the ability to correct an incorrect shipping address because it's onto the next phase? What???? This system is broken. So I'm being told I may have to pay for an order being shipped to the wrong address because they can't stop it, even though it hasn't left the warehouse.I manage a retail giant and was a first time shopper on your website. Disgusted.
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