Vanguard Corporate Office Headquarters HQ

5 comments
Vanguard Corporate Office Headquarters HQ
The Vanguard Group, Inc.
100 Vanguard Boulevard V26
Malvern, PA 19355 USA
Corporate Phone Number: 1-610-669-1000
Fax Number: 1-610-669-6600
Customer Service Number: 1-877-662-7447


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5 comments:

  1. PUT THE DAMM DATE YOU PRINTED TAX FORMS ON THE STATEMENT!!! IT IS IMPOSSIBLE TO TELL WHICH IS THE LATEST STATEMENT YOU SEND OUT. I HAVE BEEN TALKING TO VANGUARD ABOUT THIS FOR YEARS AND AM READY TO MOVE MY ASSETS TO A COMPETITOR IF THIS DOES NOT GET RESOVLED. YOU ARE COSTING ME TIME AND MONEY (INCREASED CPA FEES) DETERMINING WHICH IS THE LATEST OF THE REVISIONS YOU PRODUCED.
    MAD AS HELL!!!

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    Replies
    1. This company will not give me the money out of my account. Do not trust them.

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  2. Very unprofessional and sarcastic customer service representatives. I called to attempt to access my account after verifying my identity online- only to come to a screen that sent a security code to a phone number I no longer have. I called and explained this to the customer service agent- who then proceeded to ask me 10 more questions to verify my identity - only to then tell me that I failed to identify myself and that inorder to gain access, I would have to pay for a letter to get notarized and mail it in to them with a signature. Then I asked if I can withdraw my funds and close the account- he was more than happy to do that and even offered to send me a check - ( ALL WOTHOUT VERIFYING WHO I WAS ) Beyond livid is an understatement.

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  3. Our HOA is using a Vanguard Agent in San Jacinto/Hemet CA, area. This agent has made numerous errors in filing our paperwork to the State and has not completed completed paperwork when promised to have it done. He also does not return emails that are written to him on the progress of paperwork given to him to be completed.
    I am hoping you check on your agents because this one is very unprofessional.

    ReplyDelete
  4. Take out your money before they steal it. My wife can't withdraw funds from her grandfather's account. He would be turning over in his grave right now.

    ReplyDelete

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