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  • TruGreen Corporate Office, Headquarters Address, Phone and Complaints

TruGreen Corporate Office, Headquarters Address, Phone and Complaints 

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TruGreen’s corporate office is located at 1790 Kirby Parkway in Memphis, Tennessee. TruGreen provides residential and commercial lawn, tree and shrub, mosquito, and outdoor pest-control services. This page provides the current TruGreen headquarters address, corporate and Customer Service phone numbers, leadership and ownership information, billing and cancellation guidance, complaint-escalation steps, and current customer-review themes.

TruGreen Corporate Office Address and Phone Numbers

Corporate-number clarification: 1-901-681-1800 is associated with TruGreen’s corporate organization and appears in current regulatory records. TruGreen does not prominently promote it as a consumer-service number. Customers with scheduling, billing, treatment, cancellation, refund, account, or lawn-result concerns should begin with the applicable Customer Support route.

Customer-service update: Older listings may show 1-866-369-9539 or 1-866-417-7866. Those numbers are not shown on TruGreen’s current official contact pages as its primary Customer Support or corporate-office contacts and have been removed from the main listing.

Multiple support numbers: TruGreen currently publishes different numbers for existing customers, new residential service, account assistance, commercial service, and other departments. The telephone number shown in the customer’s online account, current invoice, service notification, or official support page should take priority when it differs from a general listing.

Human Resources note: TruGreen does not publish one general public Human Resources telephone number for all applicants, employees, or former employees. Applicants should use the official careers website. Current and former employees should use the internal Human Resources, payroll, benefits, manager, or employee-support contact supplied by TruGreen.

TruGreen corporate office headquarters address and phone number in Memphis, Tennessee
TruGreen’s published corporate address is 1790 Kirby Parkway, Suite 300, in Memphis, Tennessee. Its regulatory-listed corporate phone number is 1-901-681-1800.

Where Is TruGreen Headquarters?

TruGreen’s published corporate headquarters and mailing address is:

TruGreen Limited Partnership
1790 Kirby Parkway, Suite 300
Memphis, TN 38138

The Memphis address is used in current TruGreen service and payment-plan terms and in current state business records.

The headquarters supports executive leadership, Customer Care, finance, legal matters, compliance, marketing, technology, operations, Human Resources, vendor relationships, service policies, and other company functions.

The corporate office is not a retail storefront or a local lawn-service branch. Customers should not visit expecting to schedule a technician, pay a local invoice, speak directly with the CEO, obtain an immediate refund, or have a lawn inspected.

Use TruGreen’s branch finder to locate the office responsible for a particular service address.

Is TruGreen Headquarters in Memphis, Tennessee?

Yes. TruGreen continues to publish 1790 Kirby Parkway, Suite 300, Memphis, TN 38138 as its corporate address.

TruGreen also maintains branch offices, call centers, support operations, and leadership functions in other locations. Those facilities do not replace the Memphis address as the company’s published corporate mailing address.

Customers searching for “TruGreen Memphis” should distinguish between:

  • The TruGreen corporate office
  • A local Memphis-area service branch
  • A customer-support or account center
  • A commercial-service team
  • A company employment location

Use the branch finder for treatment scheduling, local technician concerns, and property-specific service.

What Is the TruGreen Corporate Office Phone Number?

The TruGreen corporate phone number associated with its corporate organization is:

1-901-681-1800

The corporate number may assist with general routing, company-level inquiries, vendor matters, or questions about written corporate correspondence.

It is not necessarily the best number for:

  • Scheduling or rescheduling lawn service
  • Questioning a technician’s application
  • Requesting a free corrective visit
  • Canceling an account
  • Stopping automatic continuation
  • Disputing an invoice
  • Checking a refund
  • Updating EasyPay
  • Obtaining a new-service quote
  • Finding a local branch

Calling corporate headquarters does not guarantee access to Kurt Kane, another executive, the legal department, Human Resources, a regional operations leader, or an employee with authority to adjust an individual residential account.

What Is the TruGreen 800 Number?

TruGreen’s branded toll-free number is:

1-800-878-4733, or 1-800-TRUGREEN

TruGreen also publishes 1-844-768-0421 for existing customers and 1-844-567-9909 for new residential service.

Because several official TruGreen pages display different support routes, customers should use:

  • The number shown in their TruGreen account
  • The number printed on the latest invoice
  • The number in the service notification
  • The official Customer Support page
  • The branch number connected with the property

TruGreen Customer Service and Account Support

Existing residential customers can call 1-844-768-0421 or use TruGreen’s online account and Customer Support tools.

Customer Support may assist with:

  • Upcoming service visits
  • Rescheduling a treatment
  • Technician arrival questions
  • Service summaries
  • Weed, color, bare-spot, or lawn-health concerns
  • Tree and shrub service
  • Mosquito and perimeter-pest service
  • Corrective visits under an eligible guarantee
  • Billing and payments
  • EasyPay or PrePay
  • Account login problems
  • Property-size questions
  • Adding or removing services
  • Cancellation requests
  • Refund status
  • Complaints about a technician or branch

Before contacting support, gather:

  • The service address
  • The account number
  • The service date
  • The treatment or plan involved
  • The technician or branch when known
  • The invoice or service-summary number
  • Photographs of the lawn or affected plants
  • Previous case or complaint numbers
  • The requested resolution

Provide account-specific information privately through TruGreen’s official support channels rather than posting it in a public review.

TruGreen New-Service and Sales Number

Customers seeking a new residential quote can call:

1-844-567-9909

Current published new-service call-center hours are:

  • Monday–Saturday: 8:00 a.m.–10:00 p.m. Eastern Time
  • Sunday: 8:00 a.m.–9:00 p.m. Eastern Time

Before accepting a plan, ask TruGreen to confirm in writing:

  • The services included
  • The number and timing of applications
  • The price of each application
  • The property square footage used for pricing
  • Whether EasyPay or automatic payment is required
  • Whether the price is promotional
  • The price after the promotion ends
  • Whether the program continues automatically
  • How to cancel
  • Whether early cancellation affects discounted visits
  • Which guarantee applies

TruGreen Commercial Customer Service

Commercial customers can call 1-877-760-0075.

TruGreen Commercial currently lists regular hours as Monday through Friday from 8:00 a.m. to 5:00 p.m.

Commercial services may include:

  • Lawn and turf care
  • Tree and shrub programs
  • Weed control
  • Fertilization
  • Pest and grounds services
  • Multi-location programs
  • Service reporting
  • Property-manager support

Commercial customers should use the contract, account portal, or assigned representative when a more specific contact is provided.

Who Owns TruGreen?

TruGreen is a privately held company majority-owned by Clayton, Dubilier & Rice, commonly known as CD&R.

CD&R is a private investment firm. TruGreen is not publicly traded and does not have a stock symbol.

The operating company is TruGreen Limited Partnership. Current business filings also identify Outdoor Home Services GP LLC as its general partner.

The Scotts Miracle-Gro Company previously held a minority interest following the combination of Scotts LawnService and TruGreen. Scotts sold that interest in 2019 and is no longer an owner of TruGreen.

Who Is the CEO of TruGreen?

Kurt Kane is President and Chief Executive Officer of TruGreen.

TruGreen’s current senior leadership team includes:

  • Kurt Kane: President and Chief Executive Officer
  • Ben Dunham: Executive Vice President and Chief Financial Officer
  • Alyssa Puketza: Senior Vice President and Chief Marketing Officer
  • Brian Bugara: Senior Vice President and Chief Revenue Officer
  • Bill Hausbeck: Senior Vice President, Operations
  • Ayman Taha: Senior Vice President and Chief Information and Digital Officer
  • Christine Belknap: Senior Vice President and Chief Human Resources Officer
  • Kevin Mann: Senior Vice President and General Counsel

Leadership roles can change. Applicants, vendors, journalists, and other corporate correspondents should verify current titles through the TruGreen executive-team page.

What Is TruGreen’s Mission Statement?

TruGreen describes its mission as “Live Life Outside.”

The company says its broader vision is to help more people and communities gain access to healthy outdoor spaces.

TruGreen also describes its approach as providing regionally tailored, science-based lawn care supported by local technicians, operational standards, and its customer guarantee.

These statements describe TruGreen’s stated company goals. Individual results can depend on the condition of the property, grass type, soil, weather, watering, mowing, pests, disease, customer participation, technician performance, and whether recommended corrective treatments are completed.

About TruGreen

TruGreen says it was founded in 1973 and has grown into one of North America’s largest lawn-treatment companies.

The company currently says it serves more than 2.3 million residential and commercial customers, employs approximately 15,000 associates, and operates around 270 branches in the United States and Canada.

TruGreen services may include:

  • Lawn fertilization
  • Weed control
  • Aeration and overseeding
  • Soil treatments
  • Lawn-disease service
  • Lawn-damaging insect control
  • Tree and shrub care
  • Mosquito control
  • Perimeter pest control
  • Flea, tick, and outdoor nuisance-pest treatments
  • Fire-ant control in participating areas

Service availability, plan names, application schedules, guarantees, products, and pricing vary by geography and property.

TruGreen generally provides treatment-based lawn care rather than routine mowing, trimming, leaf removal, hardscape construction, irrigation installation, or full landscape design.

Does TruGreen Service Continue Automatically?

TruGreen says its service normally continues from season to season and year to year unless the customer tells the company to discontinue it.

Customers should not assume that service will stop merely because:

  • A prepaid balance has been used
  • The initial season ended
  • A promotional price expired
  • A credit card expired
  • The customer skipped one treatment
  • The customer told a technician they were dissatisfied
  • The customer stopped using the online account

Submit a formal cancellation request and obtain written confirmation when service should end.

Customers should review each new-season notice, price change, service schedule, automatic-payment notice, and renewal communication.

How to Cancel TruGreen Service

TruGreen’s residential terms state that customers may cancel through oral or written notice or available online-account-management tools.

To cancel:

  1. Sign in to the TruGreen account and review every active plan.
  2. Call the Customer Support number shown on the account or invoice.
  3. Clearly state that all unwanted services must be canceled.
  4. Ask whether a visit is already scheduled or pending.
  5. Request the effective cancellation date.
  6. Ask whether any balance, discount adjustment, or refund remains.
  7. Request a case or cancellation number.
  8. Request written confirmation by email or through the account.
  9. Save screenshots and later statements.

TruGreen’s terms indicate that cancellation processing may take several business days. A treatment already scheduled or performed before the cancellation is completed may still be billed, depending on the account and applicable terms.

Cancel Every Active TruGreen Plan

One account may include separate lawn, tree and shrub, mosquito, aeration, overseeding, perimeter-pest, or other services.

Canceling one plan does not necessarily cancel every service. Ask the representative to read back every active program and confirm the status of each one.

Promotional and Discounted Plans

Certain promotional annual plans warn that completed visits may be repriced at the regular rate if the customer cancels before the plan renews.

Before canceling, ask TruGreen to provide:

  • The original promotional terms
  • The regular price of completed applications
  • The amount already paid
  • Any claimed remaining balance
  • Any refund calculation

Request the calculation in writing when the amount is disputed.

TruGreen Billing Address and Payment Questions

TruGreen’s MonthlyPay terms identify the following address for certain Corporate Customer Care notices:

TruGreen Corporate Customer Care
1790 Kirby Parkway
Memphis, TN 38138

This should not automatically be treated as the payment address for every account.

Use the remittance address shown on the current invoice, payment coupon, account portal, or written instructions. Accounts may use different payment-processing or correspondence addresses.

For a billing dispute, gather:

  • The account number
  • The service address
  • The invoice date and amount
  • The treatment date
  • The service summary
  • The plan and application involved
  • Payment confirmations
  • EasyPay or PrePay records
  • Cancellation records
  • The requested correction

Ask TruGreen to explain whether the disputed amount involves a completed application, automatic continuation, price increase, promotional adjustment, additional service, missed payment, tax, or another charge.

TruGreen PrePay and EasyPay Complaints

TruGreen offers payment arrangements that may include PrePay, EasyPay, or installment-style MonthlyPay options.

Customers should understand:

  • Using all prepaid funds does not necessarily cancel the account.
  • Services may continue after the prepaid balance is depleted.
  • EasyPay authorizes charges using the stored payment method.
  • Ending automatic payment may not cancel the underlying service.
  • Canceling one service may not cancel other services.
  • Promotional discounts may contain early-cancellation conditions.

When canceling, separately confirm:

  • The service status
  • The automatic-payment status
  • The balance due
  • The refund due
  • Whether any treatment remains scheduled

TruGreen Guarantee and Corrective Visits

TruGreen advertises a guarantee for qualifying full-program customers. The company says it will return between regularly scheduled visits when the customer is not satisfied with the results.

The guarantee does not necessarily apply to every plan. Current disclosures exclude TruBasic and partial programs.

To request a corrective visit:

  1. Report the issue promptly.
  2. Identify the affected lawn area.
  3. Provide photographs when helpful.
  4. Describe watering, mowing, weather, and other relevant conditions.
  5. Ask whether the current plan qualifies for a return visit.
  6. Request the proposed treatment and expected timeframe.
  7. Record the case number and scheduled date.

A corrective visit may not immediately resolve every weed, disease, pest, soil, drainage, shade, irrigation, or grass-establishment problem.

Wrong Treatment or Incomplete TruGreen Service

Visible reviews on this page include allegations that the wrong treatment was repeatedly applied or that a technician remained at the property for only a few minutes.

If a service appears incorrect or incomplete:

  • Review the service summary.
  • Check the listed products and application rates.
  • Compare the treated square footage with the property.
  • Review doorbell, security-camera, or property-access records when available.
  • Photograph treatment flags and untreated areas.
  • Note weather and lawn conditions.
  • Contact the branch promptly.
  • Request a supervisor or field-manager inspection.
  • Ask whether a no-cost corrective visit applies.

Do not publish the technician’s full name or personal information in a public review. Identify the person by role and allow TruGreen to use scheduling and vehicle records to determine who performed the service.

TruGreen Lawn or Plant Damage Complaints

Customers may allege that an application damaged grass, ornamental plants, ground cover, trees, shrubs, gardens, or neighboring property.

For a damage complaint:

  1. Photograph the condition before making major changes.
  2. Record the service date and approximate time.
  3. Keep the service summary and product information.
  4. Identify the affected plants and areas.
  5. Document recent watering, fertilizer, herbicide, pesticide, mowing, and weather conditions.
  6. Request a branch-manager or field-supervisor inspection.
  7. Ask for the findings and proposed resolution in writing.
  8. Preserve receipts for replacement plants, testing, or professional evaluations.

Do not discard affected plants or replace large areas before giving TruGreen a reasonable opportunity to inspect them, unless immediate action is needed to prevent additional property damage or address a safety concern.

Pesticide Application and Safety Concerns

TruGreen services may involve fertilizers, herbicides, insect controls, fungicides, and other lawn or landscape products.

Customers should:

  • Review the product and application information left after service.
  • Follow all watering and reentry instructions.
  • Keep children and pets away from treated areas as directed.
  • Notify TruGreen about sensitive plants, gardens, ponds, wells, animals, or access restrictions before service.
  • Report suspected drift, overspray, exposure, spills, or application to the wrong property promptly.
  • Seek appropriate emergency or medical help for a suspected harmful exposure.

A serious or unresolved pesticide incident may also be reportable to the responsible state pesticide-regulatory agency.

TruGreen Refund Complaints

Refund complaints may involve canceled service, prepaid programs, missed appointments, duplicate charges, incorrect treatment, property damage, or a promised credit that has not appeared.

When TruGreen promises a refund, ask for:

  • The approved amount
  • The approving department
  • The original payment method
  • The processing date
  • The expected posting period
  • The case or confirmation number

Keep checking the original payment account. A refund may require additional time after TruGreen processes it before the bank or card issuer posts the credit.

If the promised period passes, request written confirmation showing whether the refund was issued, reversed, denied, or applied as an account credit.

How to Escalate a TruGreen Complaint

  1. Contact the local branch. Treatment, technician, scheduling, route, lawn-result, and property-damage concerns are often best reviewed by the branch responsible for the service address.
  2. Request a supervisor. Ask for the branch manager, service manager, field supervisor, billing supervisor, retention team, or another appropriate specialist.
  3. Request a case number. Record the date, time, department, representative’s name if provided, and promised follow-up date.
  4. Preserve records. Keep contracts, invoices, service summaries, product information, photographs, videos, payment records, cancellation requests, and previous correspondence.
  5. State the requested resolution. Examples include a corrective treatment, inspection, refund, invoice correction, cancellation, plant replacement review, technician reassignment, or written explanation.
  6. Use the online account and support form. Written or electronic documentation can supplement telephone calls.
  7. Send a corporate complaint. Mail a concise chronology to TruGreen Corporate Customer Care in Memphis when the branch and ordinary Customer Support routes do not resolve the matter.
  8. Protect payment-dispute deadlines. Contact the card issuer or bank promptly when an unauthorized, duplicate, or unresolved charge remains.
  9. Use an appropriate regulator when necessary. State consumer-protection, pesticide, agriculture, licensing, or environmental agencies may handle issues within their jurisdiction.

Mail copies rather than original records. Use a trackable mailing method for important correspondence and retain proof of delivery.

TruGreen Corporate Office Complaints and Reviews

The five current visible reviews on CorporateOfficeHeadquarters.com describe individual experiences involving lawn or plant damage, weeds, treatment selection, technician activity, billing, cancellations, and refunds.

  • Wixom, Michigan: A customer alleged that weed-control treatment damaged English ivy and said a supervisor disputed that the technician could have sprayed the affected area.
  • Weed Results and Billing: A long-term customer reported increasing weed problems, difficulty receiving follow-up, and continued billing despite dissatisfaction.
  • Wrong Treatment: A customer alleged that the wrong lawn treatment continued to be applied after several complaints.
  • Snow-Covered Lawn and Service Documentation: A customer questioned whether the full treatment described in the service record was performed and disputed an automated statement saying the technician knocked on the door.
  • Aeration and Refund: A prepaid customer alleged repeated visits with unsuitable equipment, missed appointments, cancellation, and a delayed promised refund.

These comments are individual, unverified accounts. They do not establish that every TruGreen branch, technician, treatment, lawn, billing decision, cancellation, or refund will have the same outcome.

When leaving a TruGreen review, consider including:

  • The city and state
  • The general service involved
  • The approximate service dates
  • The lawn or plant issue
  • Whether the branch was contacted
  • Whether a supervisor inspected the property
  • Whether a case number was provided
  • The resolution requested
  • Whether TruGreen resolved the concern

Privacy Warning for TruGreen Reviews

Lawn-service complaints can expose account, payment, property, schedule, employee, chemical-treatment, and contact information.

Do not post:

  • A complete TruGreen account number
  • An invoice, transaction, service-summary, or case number
  • A payment-card or bank-account number
  • A password or verification code
  • A home or service address
  • A personal phone number or private email address
  • A future service schedule showing when the property will be unattended
  • A technician’s full name or personal information
  • An unredacted invoice, agreement, statement, service document, or account screenshot

Use TruGreen.com, the official online account, or a verified branch before sharing account or payment information. Be cautious with unofficial telephone numbers, unexpected payment requests, fake employment messages, and people offering refunds in exchange for account credentials.

TruGreen Competitors and Related Corporate Offices

TruGreen competes with national and regional lawn-treatment companies, local lawn-care providers, pest-control companies, landscaping businesses, and do-it-yourself lawn and garden products.

Major service competitors include Lawn Doctor, Weed Man, ExperiGreen, NaturaLawn of America, Spring-Green Lawn Care, and independent local lawn-treatment businesses.

TruGreen also competes in certain outdoor-pest categories with companies such as:

When comparing providers, review the number of applications, property square footage, treatment products, cancellation terms, automatic continuation, guarantees, technician qualifications, local branch reputation, and total annual price.

Frequently Asked Questions About TruGreen Corporate Office

Where is TruGreen headquarters?

TruGreen’s published corporate headquarters is at 1790 Kirby Parkway, Suite 300, Memphis, TN 38138.

Is TruGreen headquartered in Memphis?

Yes. TruGreen continues to use its Kirby Parkway address in Memphis as its published corporate address.

What is the TruGreen corporate office address?

The TruGreen corporate-office address is 1790 Kirby Parkway, Suite 300, Memphis, Tennessee 38138.

What is the TruGreen headquarters phone number?

The regulatory-listed TruGreen corporate number is 1-901-681-1800.

What is the TruGreen corporate office phone number?

The corporate number is 1-901-681-1800. Existing customers should normally use Customer Support for account-specific help.

What is the TruGreen 800 number?

The branded TruGreen 800 number is 1-800-878-4733, also written as 1-800-TRUGREEN.

Is 1-800-TRUGREEN a real TruGreen number?

Yes. 1-800-TRUGREEN translates to 1-800-878-4733.

What is the current TruGreen Customer Service number?

TruGreen currently publishes 1-844-768-0421 for existing customers. The number in the customer’s account, invoice, or latest official service communication should take priority.

What is the TruGreen new-service number?

Customers seeking a new residential quote can call 1-844-567-9909.

What is the TruGreen commercial phone number?

TruGreen Commercial can be reached at 1-877-760-0075.

Who owns TruGreen?

TruGreen is privately held and majority-owned by Clayton, Dubilier & Rice.

Is TruGreen publicly traded?

No. TruGreen is privately held and does not have a public stock symbol.

Who is the CEO of TruGreen?

Kurt Kane is President and Chief Executive Officer of TruGreen.

What is TruGreen’s mission statement?

TruGreen describes its mission as “Live Life Outside.” Its stated vision includes helping more people and communities access healthy outdoor spaces.

Does TruGreen automatically renew?

TruGreen says service generally continues from season to season and year to year unless the customer advises the company to discontinue it.

Does using my prepaid balance cancel TruGreen?

No. TruGreen’s terms state that depletion of prepaid funds does not automatically cancel the account or stop future service.

How do I cancel TruGreen?

Use the online account tools, submit an official service request, or call the Customer Support number shown on the account. Confirm every service being canceled and request written confirmation and a cancellation number.

Can TruGreen charge me after I cancel?

A charge may still be disputed if a treatment was completed before cancellation was processed, another plan remained active, a promotional adjustment applied, or the account had an outstanding balance. Ask TruGreen for an itemized written explanation.

What is the TruGreen billing address?

TruGreen’s MonthlyPay terms identify TruGreen Corporate Customer Care, 1790 Kirby Parkway, Memphis, TN 38138 for certain notices. Use the remittance address on the current invoice when sending a payment.

Does TruGreen offer free return visits?

Qualifying full-program customers may receive visits between scheduled treatments under the TruGreen Guarantee. TruBasic and partial programs are excluded from the current general guarantee disclosure.

How do I complain about a TruGreen technician?

Contact the local branch or Customer Support, provide the service date and general issue, request a case number, and ask for a field-supervisor or branch-manager review.

How do I report TruGreen lawn or plant damage?

Photograph the damage, preserve the service summary, document the timing and conditions, and request a branch-manager or field-supervisor inspection. Ask for the findings and proposed resolution in writing.

How do I escalate a TruGreen refund complaint?

Request the approved amount, processing date, payment method, and confirmation number. Ask for supervisory review and send a documented written complaint to Corporate Customer Care when the promised refund does not arrive.

Can I mail a complaint to TruGreen headquarters?

Yes. General written complaints may be mailed to TruGreen Corporate Customer Care, 1790 Kirby Parkway, Memphis, TN 38138. Use a more specific address when TruGreen provides one for payments, legal notices, or other specialized matters.

What is TruGreen’s HR phone number?

TruGreen does not publish one general public HR number. Applicants should use the official careers website, while employees should use internal Human Resources and benefits contacts.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate addresses, headquarters phone information, ownership and leadership details, complaint guidance, related-company resources, and a public forum for first-hand consumer reviews.

Corporate contacts, executives, ownership, phone numbers, service plans, prices, products, application schedules, guarantees, billing procedures, and cancellation terms can change. Readers should verify account-specific information through TruGreen, the local branch, current service documents, or the responsible official source before acting.

Page Update Note

This TruGreen corporate-office page was updated on July 23, 2026 to verify the 1790 Kirby Parkway Memphis headquarters address and regulatory-listed 1-901-681-1800 corporate phone number; remove outdated consumer-support numbers; add current existing-customer, new-service, commercial, account, and 1-800-TRUGREEN contacts; confirm Kurt Kane’s leadership and Clayton, Dubilier & Rice’s majority ownership; add the company’s current customer, employee, and branch scale; address QueryHunter searches for the headquarters, Memphis office, corporate phone, 800 number, billing address, complaints, and mission statement; explain automatic continuation, PrePay, EasyPay, cancellation, promotional repricing, and the TruGreen Guarantee; add treatment, lawn-damage, pesticide, refund, billing, and complaint-escalation guidance; summarize and clean up visible customer reviews; preserve the original headquarters image; add privacy protections; and update relevant competitor information.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with, endorsed by, or sponsored by TruGreen Limited Partnership, Outdoor Home Services GP LLC, Clayton, Dubilier & Rice, any TruGreen branch, employee, technician, executive, treatment-product manufacturer, payment processor, regulator, commercial customer, or related organization.

This page is provided for informational, corporate-contact, complaint, and review purposes only. It does not provide legal, medical, environmental, pesticide, lawn-care, financial, employment, property-damage, or consumer-rights advice. Addresses, phone numbers, executives, ownership, service plans, prices, products, guarantees, renewal terms, billing procedures, and cancellation policies may change. Verify important information through the appropriate official source.

Share Your TruGreen Experience

Have you contacted TruGreen about its corporate office, local branch, technician, lawn treatment, weeds, damaged grass or plants, tree and shrub service, mosquito treatment, incorrect square footage, missed visit, billing, EasyPay, PrePay, automatic continuation, cancellation, refund, corrective visit, commercial service, or unresolved complaint? Share your first-hand experience below and explain which branch or support route you used and whether the concern was resolved.

Privacy warning: Do not post your full account number, case number, invoice number, service-summary number, payment information, password, verification code, service address, personal phone number, private email address, future property-access schedule, technician personal information, unredacted agreement, invoice, statement, service record, account screenshot, or other private identifying information in a public review.

TruGreen Wixom MI Disappointing Unresolved Customer Service

May 9, 2025

TruGreen, Destroyed my English Ivy ground cover applying weed killer. I called the office in Wixom Michigan. I made an appointment with the supervisor. I meet him when he arrived at my home. I showed him the damaged area. Started right away with “it was not possible for the tech to spray my English Ivy” he kept repeating that. The Ivy has never completely died back as it is now. I feel that I am intitled to some sort of replacement or compensation. The supervisor is responsible for the training of his employees and any errors they may make. Also costumer relations. This man failed in both areas. Unless I receive some sort of satisfaction soon I will be looking for a new lawn care company. Thank You

J R K

TruGreen Disappointing More Weeds This Year

March 28, 2025

TruGreen, More Weeds than ever before this year! I paid for 3 years of services and Still More Weeds! We have called to explain that we are tired of paying for more weeds each year, and that we are not going to pay for a service where more weeds grow than our neighbors that don’t have a lawn service. It’s like they feed the weeds to grow more and more. And to top it off, a TruGreen truck shows up, my wife asks them to wait while she puts on her shoes to talk to them about our concerns and they pull off, just gone…. No response by emails or calls. I just keep getting billed for poor services, just got another one today. I’m done paying hundreds of dollars monthly for the worst lawn, topped with excuses because why, and no customer follow up from their office to resolve.

J B

TruGreen Disappointing Customer Service

March 15, 2025

TruGreen, Customer review. TruGreen service has been poor and we have discussed the situation several times. The service person continues to service my lawn with the wrong lawn treatment. I have had this discussion with TruGreen several times. I am to the point of frustration with your company because this keeps happening.

H M

TruGreen Disappointing Service Experience

January 16, 2025

TruGreen, Overall service. I Have been a customer for several years. However, my recent visit/appointment was unsatisfactory and led to my cancelation of all services. My reasoning was first, under the comment section, it says ” Hello, I knocked on your door to speak with you about your service. I’m sorry I missed you”. No One Knocked On My Door! In fact, when I called customer service about that particular comment on the statement, customer service told me it automatically appears on every Service Notification regardless if they knock on your door or not. Secondly, the service document says that Hunter Vanhorn treated my lawn with .67 gal/1000 ft of Broadleaf Weed Control. I find that very unlikely since half my lawn is covered with snow. He was on my property no longer than 5 min. I called customer service to complain and they offered 50% off my $62.76 service, But only if I Did Not cancel my service. I canceled anyway and I guess I’m out that amount. They also said that my specialist, Hunter Vanhorn, would be happy to call me back to discuss his service, but it could take up to 48 hrs. for his call back. Very poor and unethical practices. But don’t worry, they left a sign in my yard! I will be sure to let anyone that asks, about my recent experience with TruGreen. The PGA should rethink their partnership with you, since TruGreen uses it as a marketing strategy. Kurt Kane, CEO, was in the food service industry with Wendy’s and YUM brands. I’m sure customer satisfaction was a part if his mission. Looks like management from 30,000 ft. is not working very well at TruGreen.

B H

TruGreen Disappointing Customer Service

November 20, 2024

TruGreen, Lack of service and no refund after prepaying $637.34. TruGreen was supposed to aerate my back yard but couldn’t with a ride along so they were supposed to come out with a walk behind. Twice after the first attempt they came out with the wrong equipment, another two times they were supposed to come out but never showed and never called. I canceled my service (or lack of service) and was promised a refund. A month later no refund.

S M
Corporate Office Headquarters