Perry Homes’ corporate office is in Houston, Texas. Below are its headquarters address and current customer-support contacts, with separate guidance for warranty requests, repair complaints, construction updates, closing questions, financing contacts, and careers.
Quick Answer: Perry Homes’ Houston headquarters is at 3200 Southwest Freeway, Suite 2800, Houston, TX 77027, USA. Its published contact number is 800-247-3779.
Select option 1 for customer support, option 2 to check a warranty request, or option 3 for job-application status. Submit a new repair request through the official warranty form rather than treating a telephone call as the complete submission.
On This Page
- Corporate office and headquarters address
- Phone number and contact options
- Complaints and corporate escalation
- Warranty requests and mailing address
- Warranty coverage and appliance issues
- Urgent repair concerns
- Construction, walkthroughs, and closing questions
- Financing and homeowners association questions
- Human Resources and careers
- Company information and ownership
- Related corporate office and customer service guides
- Official resources
- Frequently asked questions
- Share your experience
Perry Homes Corporate Office and Headquarters Address
- Company: Perry Homes
- Houston headquarters: 3200 Southwest Freeway, Suite 2800, Houston, TX 77027, USA
- Published contact number: 800-247-3779
- General inquiries: Perry Homes contact page
- Official website: PerryHomes.com
The company overview identifies the Houston headquarters, and Perry Homes’ legal and privacy information specifies Suite 2800. Its public contact number provides customer and applicant assistance; it is not identified here as a dedicated executive switchboard or complaints hotline.
Corporate correspondence: Confirm the intended recipient before mailing documents or arranging a visit. Warranty correspondence has a separate mailing address below. Use your purchase agreement and verified closing instructions for formal notices and payments rather than assuming they belong at headquarters.
Perry Homes Phone Number and Contact Options
The official contact page provides the following menu options. Choose the team responsible for the issue and keep any existing reference number available.
| Purpose | Contact | What to know |
|---|---|---|
| Customer support | 800-247-3779, option 1 | Starting point for general assistance and identifying the appropriate team. |
| New warranty request | Online warranty form | Submit the home and repair information in writing. |
| Warranty-request status | 800-247-3779, option 2 | Follow up on a previously submitted request. |
| Sales, appointments, and community questions | Contact form or your community sales representative | For an existing purchase, reference the community and your assigned team. |
| Job-application status | 800-247-3779, option 3 | Published for applicants, not verified as a general employee-HR line. |
| Urgent mechanical-system problems | Emergency contacts in your closing packet | Follow the urgent-request instructions, not a routine appointment request alone. |
How to File and Escalate a Perry Homes Complaint
Start with the team closest to the concern: your sales representative for a purchase question, the construction manager for an active build, or the warranty team for a post-closing repair. For unresolved concerns, these steps can help organize a request for further review:
- Identify the home and issue privately. Include the community, relevant dates, and existing service reference. Avoid publishing your complete address in a public review.
- Explain what remains unresolved. Summarize earlier contacts, attempted repairs, and any promised action.
- Keep supporting records. Save photographs, inspection findings, written selections, service requests, and correspondence.
- Ask for a specific response. Request an assessment, repair update, coverage explanation, correction, or review of the dispute.
- Request management review when needed. Ask customer support which construction, customer-service, or corporate manager can review the existing case.
Obtain a case reference and ask when to expect another update. These are practical complaint-organizing suggestions, not a guaranteed corporate escalation sequence or promise of compensation. A general complaint should not replace the written warranty request for a repair.
Perry Homes Warranty Requests and Mailing Address
Submitting an Online Request
Perry Homes’ warranty process calls for written requests. The online form asks for homeowner details, the property and community, closing month and year, and a description of each item. Add separate items individually and attach relevant photographs or documents.
The form lets you request a day and time for an initial assessment, but that selection is not a confirmed appointment. It also asks you not to select a day within the next 24 hours. Retain a copy or confirmation of your submission.
Sending a Warranty Request by Mail
The warranty-process page publishes this destination:
Perry Homes Customer Service Department
P.O. Box 34306
Houston, TX 77234
This is different from the corporate street address. Keep copies and delivery records, and follow the notice instructions in your own warranty documents.
Following Up on Delays or Repeat Repairs
Perry Homes’ published process describes contact from a Construction Manager within 48 hours to arrange a review. That is an initial-contact expectation, not a promise that repairs will be finished within 48 hours.
For a missed update or recurring problem, reference the earlier request and ask which items remain open, what further assessment is needed, and when the team expects to return. Request a written explanation when an item is declined, including the warranty provision used in the decision.
Perry Homes Warranty Coverage and Appliance Issues
The official warranty overview describes a two-year workmanship limited warranty and a ten-year structural limited warranty, beginning at closing. It also points homeowners to their complete warranty documents through MyAccount.
These are different categories of coverage, not a blanket ten-year guarantee for every part of the home. Check the document issued for your purchase, the affected component, applicable exclusions, and the reporting procedure.
Appliances: The warranty form directs appliance-related issues to the manufacturer. Keep the purchase or closing information, model details, and manufacturer warranty available. Ask the construction team separately when the concern involves installation rather than the appliance itself.
The Federal Trade Commission’s new-home warranty guide explains the distinction between a builder warranty and a separately purchased home service contract. It recommends written claims and retained records. For a substantial coverage or construction dispute, have a qualified attorney review the documents and applicable state requirements.
Urgent Repair Concerns After Move-In
For urgent plumbing, electrical, or heating and air-conditioning problems, Perry Homes directs owners to the contractor contacts supplied at closing. If those contacts cannot be reached, its process page directs owners to the community construction office during construction business hours or the community sales office afterward.
Immediate danger: For fire, a suspected gas emergency, or another immediate threat to safety, move to a safe location and contact emergency services or the utility’s emergency line as appropriate. Do not wait for a routine warranty appointment or attempt an unsafe repair.
After urgent assistance is arranged, document the incident and notify the warranty team. Ask how to submit records and whether additional approval is needed; do not assume every outside contractor expense will be reimbursed.
Construction Updates, Walkthroughs, and Closing Questions
For an active build, ask your sales and construction contacts to confirm the current schedule, outstanding selections, and the next inspection or walkthrough. Compare disputed features with the signed plans, specifications, and change orders rather than relying only on marketing photographs or a model home.
During a walkthrough, keep a written list of unfinished or disputed items and ask who is responsible for each one. Record any agreed work and follow-up date. Preserve copies of inspection reports and the response to each finding.
For closing delays, deposits, cancellation requests, or a promised credit, ask for a written explanation tied to your purchase agreement. Obtain advice from a qualified real-estate attorney before relying on an assumed cancellation or refund right. A corporate complaint or online review does not itself cancel the contract or establish a refund.
Financing and Homeowners Association Questions
Keep builder, lender, and title-company questions separate. Perry Homes’ Parkstone Mortgage information, for example, identifies Parkstone as the mortgage provider and discloses an affiliated relationship.
For loan approval, rates, escrow, or mortgage payments, contact the lender or servicer named in your paperwork. For a builder incentive, ask the sales team to confirm its conditions in writing; an advertised incentive is not confirmation of loan approval.
For homeowners association dues, community rules, or common-area maintenance, check the association and management contacts in your closing documents. Ask who is responsible for the specific issue rather than assuming the builder’s warranty team manages every neighborhood service.
Perry Homes Human Resources, Employment Verification, and Careers
The official careers page provides employment information for construction, sales, corporate functions, and internships. For an application-status question, use the published option 3 on the main contact number.
Current and former employees should use the HR or payroll contacts in their employment records for benefits, tax documents, workplace concerns, and employment verification. The application-status option is not verified as a general HR or verification line. Confirm the authorized process before sending personnel documents.
About Perry Homes and Its Ownership
Perry Homes describes itself as family-owned and operated since 1967. Its July 2026 company information identifies homebuilding operations in Texas and Florida, rather than Texas alone.
The same company information identifies the Britton Homes brand in selected Dallas-Fort Worth communities and MasterCraft Builder Group in selected Jacksonville-area communities. For a service request, use the brand and company named in your purchase and warranty documents.
For a particular community’s available designs, included features, and construction options, confirm details with its sales team. Corporate background information is not a guarantee about a specific home’s condition or available upgrades.
Related Corporate Office and Customer Service Guides
These independent guides cover other homebuilders. They are separate from Perry Homes’ official support channels and do not handle a Perry Homes warranty claim.
CorporateOfficeHeadquarters.com
- D.R. Horton corporate office — headquarters and contact information for another homebuilder.
- Lennar corporate office — corporate information for a separate homebuilding company.
- Kolter Homes corporate office — company contacts and homebuilder information.
CustomerServiceNumbers.com
- KB Home customer service — homeowner support and warranty-contact guidance for KB Home customers.
- Toll Brothers customer service — service and homeowner-contact information for Toll Brothers customers.
Official Perry Homes and Warranty Resources
- Contact page and telephone menu
- Company overview and office locations
- Online warranty request
- Warranty process, mailing address, and urgent contacts
- Warranty overview and account-document link
- Careers and employment information
- Privacy and legal notices
- FTC: understanding new-home warranties
Frequently Asked Questions About Perry Homes Headquarters
Where is Perry Homes’ corporate office?
The Houston headquarters is at 3200 Southwest Freeway, Suite 2800, Houston, TX 77027. Confirm the intended department before mailing corporate correspondence.
What is Perry Homes’ current customer-service number?
The official contact page lists 800-247-3779. Its menu separates customer support, warranty-request status, and job-application status.
Where should I send a written warranty request?
Use the official online warranty form or the Customer Service Department mailing address listed above. Do not substitute the corporate street address for the published warranty destination without instructions.
Does the ten-year warranty cover every repair?
No. Perry Homes describes the ten-year coverage as a structural limited warranty, separate from workmanship and manufacturer coverage. Review the terms issued for your home.
Who should handle an appliance problem?
The warranty form directs appliance issues to the manufacturer. Ask Perry Homes separately about a possible installation concern and which team should assess it.
Does posting a complaint here notify Perry Homes?
No. A comment on CorporateOfficeHeadquarters.com does not submit a warranty request, schedule a repair, give contractual notice, cancel a purchase, or request a refund from the company.
Perry Homes Reviews and Complaints Guidance
A useful review describes a firsthand experience with a purchase, construction update, walkthrough, repair request, or support interaction. Identify the community or general area, relevant timeline, contact route, response, and outcome without publishing private property or account information.
Distinguish a personal preference about design from an observed construction or service concern. Explain what happened and any documented findings rather than assuming a defect or company-wide pattern. Individual reviews do not establish the condition of every Perry home.
Why Trust CorporateOfficeHeadquarters.com?
This guide checks Perry Homes’ address, contact menu, warranty process, and company background against its official resources. It distinguishes the corporate street address from the warranty mailing address and separates builder support from lenders, manufacturers, and employment matters.
Contact details and procedures can change. Confirm instructions for your own property, purchase agreement, and warranty documents. Complaint-organizing suggestions are not guaranteed company policies or outcomes.
Disclaimer
CorporateOfficeHeadquarters.com is an independent information and review website, unaffiliated with Perry Homes or its related businesses. We cannot inspect homes, determine warranty coverage, schedule repairs, change contracts, issue refunds, or contact the builder on your behalf. This guide is not legal, construction, inspection, or mortgage advice. Company names and trademarks belong to their owners.
Share Your Perry Homes Review or Complaint
Have you contacted Perry Homes about a corporate inquiry, purchase, construction concern, warranty repair, or unresolved complaint? Describe the issue, contact method, response, and outcome below.
Privacy: Do not publish complete home addresses, closing or loan documents, bank or wire instructions, account numbers, gate or access codes, alarm details, passwords, employee records, private contact information, or photographs containing confidential information.
Last updated: September 11, 2026.
