Party America Corporate Office Headquarters HQ

Party America Corporate Office Headquarters HQ
25 Green Pond Road
Suite 1
Rockaway, NJ  07866
Corporate Phone Number: 1-973-983-0888
Customer Service Number: 1-877-706-5696

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  1. The rude manner your employee in Cheyenne Wyoming store treated me and my family is not going to be done again. My kids had a candy and was eating it as we went into get some invitations. Normally I would have had one of my workers do this but figured I could do it on the way home. Being an event and party planner we did business her a lot. As of today we are not going to purchase anything in this store again. the older heavy set lady with poor teeth has ruined by experience with this company for a long time. Her tone, manner and rudeness is a direct example of the training and manner of the management of this store. Never, Never again will I be embarrassed by this store no matter how much business my planners use to do here. This also will effect the stores in the Denver area since I will not allow further purchases from this company. Thank you have a good day.

    John Hostettler CEO

  2. Never again will I ever step foot in this store. New to the area, and a party planner, I was happy to see that the area offered a party store. First time in the store was the worse experience. I was humiliated and called a liar. I was blown away by the older, heavier lady how she spoke to me and other customers. My husband also makes balloon towers, and arches. We are constantly buying hundreds of dollars on balloons for each event. I was told that my balloon arrangement would not look nice and they wouldn't recommend me using those colors. Even though all the guest complimented us on the balloon display.
    The store just lost a party planner, and I make sure I let every one of my clients know that I will not buy products from them. I am happy to go out of town or pay shipping cost.

    Thank you

  3. Never again will I shop at the Party America store in Greeley Colorado. If I want to hear a political tirade about the left I will listen to Fox News why was buy my cards I had to listen to the owner of the shop tell me how great Donald Trump in the Republicans are and I really do not care one way or the other while I'm buying cards to have his opinion. I am neither democrat or republican but I don't want to hear that while I am shopping. I understand that he probably owns the franchise but my recourse is not to shop there again

  4. The female manager at the Parker party America has the worst customer service skills I have ever experienced. period. We have ordered balloons twice from this store and never will again. The first time, half the balloons popped on the way home. The second time, we spent a significant amount of time with the employee picking out colors and discussing the party. We spent quite a bit of of money. When we showed up, the colors were all wrong for the event. It was lime green instead of dark green, mismatched pinks, and the clear ones had gross opaque white residue inside and about half the glitter of the examples in the store. I told her they weren’t the right colors and she immediately said “well we don’t replace them.” Then I said “but they look like shit- this isn’t going to work for our party, it’s not a kids party, it’s an adult party at night, the colors need to be dark” and she said “are you actually gonna say that when I’m right here?” And we said “it’s not your fault it’s just the colors are all wrong for the party and we have to get back and decorate.” then said “well it’s your fault because we would have blown them up for you if you asked us to, we do it all day.” So we had to spend another 30$ buying half the balloons for a second time. She left and didn’t help the rest of the time- the teenage employees did a better job of helping us. This woman should not work in customer service.


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