Forest River Corporate Office Headquarters HQ
Suite 1440, 3555 Farnam Street
Omaha, NE 68131 United States
Corporate Phone Number: 1-402-346-1400
Fax: 1-212-783-3833
Suite 1440, 3555 Farnam Street
Omaha, NE 68131 United States
Corporate Phone Number: 1-402-346-1400
Fax: 1-212-783-3833
I have owned two Forest River trailers so far and the only fault I have found is your attitude on tires, which directly relates to your attitude about your customers. I took the original Castle Rock tires off a brand new trailer and replaced them with Goodyear Endurance tire. The Castle Rock tires had a strange concave tread pattern which your people said was normal. The other trailer had Westlake tires and after all the horror stories on the internet I replaced them as well. What I want you to know is something as small as tires can make a world of difference. It shows that you care about your customers. As you may well know Jayco now puts Goodyear Endurance on all it's new trailers. Had I known what I know now I too would have bought a Jayco just for that reason alone. Thank you.
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