I have owned two Forest River trailers so far and the only fault I have found is your attitude on tires, which directly relates to your attitude about your customers. I took the original Castle Rock tires off a brand new trailer and replaced them with Goodyear Endurance tire. The Castle Rock tires had a strange concave tread pattern which your people said was normal. The other trailer had Westlake tires and after all the horror stories on the internet I replaced them as well. What I want you to know is something as small as tires can make a world of difference. It shows that you care about your customers. As you may well know Jayco now puts Goodyear Endurance on all it's new trailers. Had I known what I know now I too would have bought a Jayco just for that reason alone. Thank you.