ZTE USA Corporate Office Headquarters HQ

ZTE USA Corporate Office Headquarters HQ
2425 N Central Expy
Richardson, TX 75080 USA
Corporate Phone Number: 1-972-671-8885
Fax Number: n/a
Customer Service Number: 1-877-817-1759

ZTE Head Office in China
ZTE Plaza, Keji
South Road, Hi & New Tech Industrial Park
Nanshan District
SHENZHEN, GNG 518057 China
Corporate Phone Number: +86-755-26770282
Fax Number: +86-755-26770286

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  1. I am a Veteran of Both The US Air Force (I Joined in 1973 on my 17th Birthday and the US Army I joined while I was going to College after getting out of the Air Force. I was almost killed in a motorcycle accident in 2003 and when I got out of the Hospital I decided to do something to help my fellow Veterans. As I was leaving the Hospital I was told I'd probably never walk right again Well I live on just $850 a month disability now and have taken to Hiking Long Distance Trails and Canoeing Long Distances as a way to raise money to help my fellow brothers and sisters. I bought a ZTE Majesty Cell Phone to help with my hike of the Pacific Crest Trail Last Year because I could Pair it with My InReach GPS and send out updates to my followers that I hoped would be donating money to the Veterans for my hikes. I also had my trail maps and Apps in my phone so I would find my way from Mexico to Canada. My first ZTE slipped out of my hand a first week out and the screen cracked but I was still able to use it until I was able to order a replacement for it. I needed to large 4.5 inch screen so I could read my maps and see the pictures I was taking. Well I was really happy with my Majesty and the Straight Talk Phone Service I had While on the Trail but I am home in Minnesota right now waiting for the snow to melt in the Cascades before I return to finish my hike of the PCT and after I'm finished with it I plan to head over and Start Hiking The Continental Divide Trail also to raise money for my fellow Veterans. I have a problem though ! My Majesty still works in all ways but one I can't hear or talk without putting it on speaker phone. I have looked for another Majesty Cell Phone but Straight Talk no longer Sells them. I'm Desperate I can't afford a Iphone on any of those other smart phones with my disability income and I really need the 4.5 or bigger Android phone to use on my hike can you fix my phones for me please !!

  2. Don't purchase ANYTHING from ZTE! I sent my phone back 3 times to be repaired due to charging issues and it's been 2 months now and I still don't have my phone back. Their customer service is horrible and I have NO idea how they can possibly still be considered a business. They take NO responsibility for their actions nor do the Supervisors or Managers apparently and it's beyond obvious they don't care as long as they got your MONEY already. ALL BAD!

  3. ZTE is Awesome!!!! their devices offer top of the line hardware specs for a much much lower price than other manufactures

  4. I have a ZTE max and it caught fire last night and burned my carpet in my bedroom. it could have made me lose my home and possible the lives of my family. it destroyed my carpet and my albums that was collected over the yrs that are collector items. they got damaged case the smoke. so before i take the phone to the court house and start the process of a claim what can been done. cause im sure you or any of your people does not want to go to court. so i need to know asap i am giving you a week to resolve this matter. to contact me email me at mse6272017@charter.net

  5. I've been waiting to hear back from zte since the last of April 2018. I sent my phone it because it was defective and I haven't heard anything back . I've emailed 2 other timed


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