Refresh Dental practices are supported by North American Dental Group (NADG), which publishes its corporate contact address in Pittsburgh, Pennsylvania. This guide separates that support-office contact from local dental offices and appointment assistance so you can reach the appropriate team.
Write a review of Refresh Dental about your experience with a practice or its support team.
Corporate support organization:
North American Dental Group
125 Enterprise Drive, Suite 200
Pittsburgh, PA 15275
NADG corporate contact: 724-698-2500
Refresh Dental appointment inquiries: 330-800-4817 — published on its Ohio, Pennsylvania and Michigan websites.
This is NADG’s published office address, not a separately verified headquarters for Refresh Dental Management, LLC.
Sources: NADG contact page and Refresh Dental’s official website. Checked September 5, 2026.
On This Page
Refresh Dental Contact Information
For billing, records, appointments or treatment follow-up, start with the practice where you received care. Neither the appointment number nor NADG’s general contact is identified as a dedicated complaint hotline.
| Reason for contacting | Contact | Purpose |
|---|---|---|
| Corporate support inquiries | 724-698-2500 NADG contact form |
General contact for Refresh Dental’s support organization. Ask for routing to the team responsible for your practice. |
| Appointment inquiries | 330-800-4817 | Appointment contact published on the Ohio, Pennsylvania and Michigan sites. |
| Local practice, billing or records | Ohio practices Pennsylvania practices Michigan practices |
Select your location for its direct contact information. |
| New Castle dental office | 724-658-0822 2623 Wilmington Road New Castle, PA 16105 |
Local patient-care office, not corporate headquarters. See the official practice page. |
How to Escalate a Refresh Dental Complaint
The following are suggested steps for an unresolved concern, rather than a published company-wide complaint procedure:
- Contact your practice. Ask the office manager to review an administrative or service concern. For a question about treatment, request follow-up with the treating dentist.
- Gather relevant records. Keep appointment dates, receipts, treatment estimates, billing statements and earlier messages. For an insurance-related balance, have the insurer’s explanation of benefits available.
- Explain the requested resolution. For example, ask for an itemized bill, an explanation of a charge, a records request update or a discussion with the dentist.
- Request further management review. If the issue remains unresolved, ask the office manager to identify the regional or administrative support contact responsible for that practice.
- Use NADG for routing if needed. Provide the practice name, city and a brief summary through its general contact route. Ask who should handle the follow-up and retain any reference number provided.
Ask the practice how to send records securely before sharing detailed medical information through a general contact form.
A public COH review does not notify your dentist or open a patient-service request. Contact your practice directly for treatment questions or time-sensitive assistance.
Frequently Asked Questions
Is the New Castle dental office the corporate headquarters?
The current official site identifies 2623 Wilmington Road as the New Castle patient-care practice. It does not identify that location as corporate headquarters. NADG publishes a separate corporate contact address in Pittsburgh.
Where should I request dental records or discuss a bill?
Contact the office that provided your care. Ask its staff about the records-release process or request an itemized statement and explanation of any disputed charge.
Does every Refresh Dental location offer the same services?
Check the specific practice page and confirm with its staff. Services and available clinicians can differ by location; a brand-wide description should not be treated as confirmation that a particular office offers a procedure.
About Refresh Dental
Refresh Dental operates dental practices with regional websites listing locations and services such as general, cosmetic and restorative dentistry. NADG includes Refresh Dental among its supported brands. NADG provides non-clinical support to dental practices; patient-care questions should be directed to the treating practice.
Refresh Dental corporate contact guide.
Related Dental Corporate Office Guides
If you received care from another dental group, see our Aspen Dental and Gentle Dental corporate office guides.
Why Trust Corporate Office Headquarters?
We checked Refresh Dental’s official practice pages and NADG’s published brand and contact information on September 5, 2026. Phone numbers were verified against published sources, not by calling. Corporate Office Headquarters is independent and is not affiliated with Refresh Dental or NADG.
Share Your Refresh Dental Experience
Which practice did you visit, what happened, who did you contact and was the issue resolved? Positive and negative experiences with scheduling, billing, communication and office service are welcome.
Please omit medical records, insurance numbers, birth dates and other private information from public comments and photos.