Lincoln corporate office and brand-headquarters operations are associated with Ford Motor Company at One American Road in Dearborn, Michigan. Lincoln is Ford Motor Company’s luxury automotive brand rather than a separately traded parent company with an independent public headquarters.
Customers commonly search for the Lincoln corporate address, headquarters phone number, customer service, complaint department, roadside assistance, financial-services support, Human Resources contact, dealership escalation, warranty assistance, recall information, or help with a delayed vehicle repair. This page explains which Lincoln or Ford contact route is appropriate for each type of concern.
Lincoln Corporate Office and Headquarters Contact Information
- Brand: Lincoln Motor Company
- Parent company: Ford Motor Company
- Lincoln and Ford headquarters address: One American Road, Dearborn, MI 48126, USA
- Ford Motor Company corporate main line: 1-313-322-3000
- Lincoln Client Relationship Center: 1-800-521-4140
- Lincoln Client Relationship Center availability: 24 hours a day, 365 days a year
- Lincoln Roadside Assistance: 1-800-521-4140
- Lincoln customer correspondence: Lincoln Client Relationship Center, P.O. Box 6248, Dearborn, MI 48121-6248
- Lincoln Canada Client Relationship Centre and Roadside Assistance: 1-800-387-9333
- Official Lincoln contact page: Contact Lincoln
- Official website: lincoln.com
- Lincoln retailer locator: Find a Lincoln retailer
Important telephone clarification: The Lincoln Client Relationship Center at 1-800-521-4140 is the appropriate public route for most Lincoln vehicle, ownership, dealership, warranty, repair, roadside, and customer-service concerns. The 1-313-322-3000 number is associated with Ford Motor Company’s corporate headquarters and should not be described as a dedicated Lincoln Human Resources or complaints line.
Important facility distinction: One American Road is Ford Motor Company’s corporate headquarters campus. It is not a neighborhood Lincoln dealership, ordinary repair shop, parts counter, finance-payment office, vehicle-return center, or guaranteed walk-in complaint department. Contact a Lincoln retailer for vehicle inspection, maintenance, parts, warranty repairs, and local sales or service concerns.
How to Contact Lincoln Customer Service
The Lincoln Client Relationship Center assists with general ownership questions, dealership concerns, vehicle service and maintenance status, warranty questions, roadside assistance, owner-support resources, and escalation of unresolved Lincoln vehicle complaints.
- United States customer service: 1-800-521-4140
- United States roadside assistance: 1-800-521-4140
- Canada customer service and roadside assistance: 1-800-387-9333
- Owner support: Lincoln Owner Support
- Written correspondence: Lincoln Client Relationship Center, P.O. Box 6248, Dearborn, MI 48121-6248
Lincoln does not currently publish a general customer-service email address on its primary contact page. Use the Client Relationship Center, official support pages, Lincoln account, app support, or mailed correspondence according to the type of concern.
How to Escalate a Lincoln Complaint
- Start with the Lincoln retailer involved. Contact the sales manager, service manager, parts manager, finance manager, or general manager according to the nature of the complaint.
- Gather the supporting records. Keep the VIN, mileage, purchase or lease date, dealership name, repair orders, parts receipts, appointment history, photographs, videos, diagnostic findings, towing records, and names or job titles of people contacted.
- Call the Lincoln Client Relationship Center. Contact 1-800-521-4140, explain the dealership’s response, and ask that a case be opened.
- Request and retain the case number. Use the same case number during later calls and written correspondence so the history can be reviewed together.
- State the requested resolution clearly. Examples include delivery of a paid-for part, a warranty review, repair-status update, reimbursement review, account correction, retailer follow-up, recall appointment, or written explanation.
- Escalate unresolved concerns in writing. Send a concise letter with copies rather than originals to Lincoln Client Relationship Center, P.O. Box 6248, Dearborn, MI 48121-6248.
- Use the specialized support route when necessary. Financing, app, roadside, recall, privacy, and safety-defect matters have separate contacts and procedures.
Keep a dated contact log that identifies each call, representative, retailer, case number, promise, deadline, and result. Do not mail original titles, registrations, repair orders, receipts, identification documents, or irreplaceable records.
Lincoln Dealership Sales Complaints
Sales complaints may involve pricing, deposits, promised equipment, accessories, vehicle condition, trade-in terms, delayed delivery, advertising, financing disclosures, or paperwork. Begin with the dealership’s sales manager or general manager.
Keep the buyer’s order, window sticker, deposit receipt, financing documents, accessory agreement, emails, text messages, advertisements, and any written promise made before the sale. Lincoln corporate support may document and escalate a brand-level concern, but a dealership transaction may also involve a separate retail business, lender, state regulator, or contract.
Lincoln Service and Warranty Complaints
For a repair delay, repeated defect, warranty denial, parts shortage, poor workmanship, or disagreement with a diagnosis, first ask the servicing retailer for:
- A complete repair order
- The technician’s findings
- The warranty-coverage decision
- The current parts status
- The estimated completion date
- Documentation of any test drive or diagnostic result
If the concern remains unresolved, call 1-800-521-4140 and provide the VIN, mileage, repair-order numbers, dates the vehicle was at the retailer, and the resolution requested.
Do not assume that contacting headquarters guarantees warranty coverage, a loaner vehicle, reimbursement, replacement, repurchase, or another particular outcome. Coverage and remedies depend on the vehicle, warranty terms, repair history, applicable program, and state law.
Delayed or Missing Lincoln Parts and Accessories
For a missing cargo cover, prepaid replacement part, accessory, key, wheel, trim piece, electronic component, or other delayed item, keep the invoice and confirm:
- Whether the dealership or Lincoln accepted payment
- The exact part or accessory number
- Whether the item is ordered, backordered, discontinued, or available elsewhere
- Whether the purchase can be canceled or refunded
- Who is responsible for installation
Escalate first through the dealership’s parts manager and general manager. If the dealership does not resolve the concern, open a Lincoln Client Relationship Center case.
Vehicle Repurchase or Replacement Requests
A customer experiencing repeated or serious vehicle problems may ask Lincoln to review the case for a possible repurchase, replacement, reimbursement, or other assistance. Provide complete repair history, dates out of service, mileage at each repair, written diagnostic findings, and prior case numbers.
Lincoln corporate support should not be expected to approve every request. Warranty rights, manufacturer programs, arbitration procedures, state lemon laws, statutes of limitation, and other remedies vary. Obtain qualified state-specific guidance when necessary.
Lincoln Roadside Assistance
Lincoln Roadside Assistance can be reached at 1-800-521-4140. Lincoln lists this route as available 24 hours a day, 365 days a year.
Roadside requests may involve:
- Towing
- Battery assistance
- Flat-tire help
- Lockout assistance
- Emergency fuel delivery
- Questions about roadside reimbursement
Have the vehicle’s location, VIN, model, license plate, description of the problem, and a safe callback number available. Move away from traffic or another immediate hazard when it is safe to do so, and contact emergency services for a collision, fire, injury, or dangerous roadway situation.
Lincoln Automotive Financial Services
Lincoln Automotive Financial Services handles loans, leases, payments, payoff quotes, account access, billing, titles, liens, end-of-lease questions, and finance-account complaints. It is separate from the vehicle-support and roadside functions of the Lincoln Client Relationship Center.
- Lincoln Automotive Financial Services: 1-888-498-8801
- Lincoln Black Label Financial Services: 1-888-498-8758
- Representative hours: Monday–Friday, 7:00 a.m.–7:00 p.m. Central; Saturday, 7:00 a.m.–3:00 p.m. Central; Sunday closed
- Automated support: Available 24 hours
- Official finance-support page: Contact Lincoln Automotive Financial Services
Have the finance-account number available when contacting financial services, but do not publish the number, payment information, payoff statement, Social Security number, or title documents in a public review.
Lincoln App Support
The Lincoln app can be used for supported remote vehicle functions, service scheduling, account access, roadside assistance, vehicle information, and connected features.
- Lincoln app Client Experience Manager: 1-844-324-2330
- In-app support: Open the Lincoln app, select the account area, and choose the help or contact option.
- Lincoln app information: Lincoln app
Do not share a password, one-time verification code, Phone As A Key credential, complete VIN, account screenshot, or precise vehicle-location information in a public comment.
Lincoln Recalls and Vehicle-Safety Complaints
Lincoln owners can search for current recalls and field service actions using the vehicle’s VIN through the official Lincoln recall page.
- Lincoln recall lookup: Check Lincoln recalls by VIN
- NHTSA recall lookup: Check federal recall information
- Report a possible safety defect: Submit a vehicle-safety complaint to NHTSA
- NHTSA Vehicle Safety Hotline: 1-888-327-4236
A recall search should use the complete VIN privately through the official tool. Do not publish a full VIN in the comments below.
Lincoln Human Resources and Employment Questions
Lincoln and Ford do not currently publish a dedicated public Lincoln Human Resources telephone number on their primary consumer-contact pages. The Ford corporate number at 1-313-322-3000 should not be labeled as a verified direct Lincoln HR line.
- Ford and Lincoln job opportunities: Ford careers
- Current employee questions: Use the internal HR, payroll, benefits, manager, or employee-support resources provided by Ford.
- Corporate routing: Call 1-313-322-3000 and ask whether the Ford corporate switchboard can direct the inquiry.
Job applicants should confirm that a position appears on an official Ford careers site before providing sensitive information. Do not send a Social Security number, banking information, identification documents, or payment to an unverified recruiter.
Lincoln Ownership and Leadership
Lincoln Motor Company is the luxury automotive brand of Ford Motor Company. Ford acquired the Lincoln Motor Company in 1922 and continues to develop, market, and support Lincoln vehicles.
- Parent company: Ford Motor Company
- Ford Motor Company CEO: James D. Farley Jr.
- Ford Motor Company Executive Chair: William Clay Ford Jr.
- President of Lincoln: Dianne Craig
- Operating status: Active
Lincoln should not be confused with Lincoln Financial Group, Lincoln National Corporation, Lincoln Electric, Lincoln Property Company, Lincoln Tech, or another unrelated organization that uses the Lincoln name.
Lincoln’s Current Vehicle Lineup
Lincoln’s current U.S. lineup is focused on luxury SUVs:
- Lincoln Corsair
- Lincoln Nautilus
- Lincoln Aviator
- Lincoln Navigator
The Lincoln Continental, MKZ, MKC, MKS, Town Car, and other discontinued models remain relevant for existing-owner support, service, recalls, parts, warranty history, and used-vehicle concerns, but they should not be described as current new-vehicle models.
Lincoln Reviews and Complaints
Current visible reader submissions on CorporateOfficeHeadquarters.com include individual experiences and opinions involving:
- A reportedly paid-for cargo accessory that was not delivered
- A prepaid replacement part that allegedly remained unfulfilled for several months
- Dissatisfaction with the exterior-color choices available on newer Lincoln vehicles
- Repeated vehicle problems and a request that Lincoln consider a repurchase
- A suggestion that Lincoln develop or promote a sports car
These are individual reader-submitted accounts and have not been independently verified by CorporateOfficeHeadquarters.com. They do not establish that every Lincoln vehicle, retailer, service department, part, accessory, employee, or customer-support interaction has the same problems.
Vehicle experiences can differ according to model, model year, mileage, dealership, repair history, part availability, warranty coverage, service diagnosis, regional inventory, and how the matter is documented and escalated.
Lincoln Competitors
Lincoln competes with domestic and international luxury-vehicle brands offering premium SUVs, advanced technology, luxury interiors, hybrid or electrified powertrains, ownership programs, and dealership service.
Related CorporateOfficeHeadquarters.com pages include:
- Ford Corporate Office Headquarters — Lincoln’s parent company
- Mercedes-Benz USA Corporate Office Headquarters
- BMW USA Corporate Office Headquarters
- Lexus Corporate Office Headquarters
- Audi USA Corporate Office Headquarters
- Cadillac Corporate Office Headquarters
- Volvo USA Corporate Office Headquarters
Lincoln Corporate Office FAQs
Where is Lincoln headquarters?
Lincoln corporate and brand-headquarters operations are associated with Ford Motor Company headquarters at One American Road, Dearborn, MI 48126.
What is the Lincoln corporate office address?
The headquarters address associated with Lincoln and its parent company is One American Road, Dearborn, MI 48126.
What is the Lincoln customer-service mailing address?
Customer correspondence may be sent to Lincoln Client Relationship Center, P.O. Box 6248, Dearborn, MI 48121-6248.
What is the Lincoln corporate phone number?
For most customer and vehicle concerns, call the Lincoln Client Relationship Center at 1-800-521-4140. Ford Motor Company’s corporate main number is 1-313-322-3000.
What is the Lincoln complaint phone number?
The primary Lincoln complaint and customer-support number is 1-800-521-4140. Ask that a case be opened and retain the case number.
Is 1-313-322-3000 Lincoln customer service?
No. The number is associated with Ford Motor Company’s corporate headquarters. For Lincoln vehicle support, warranty questions, retailer complaints, or roadside assistance, call 1-800-521-4140.
Is 1-313-322-3000 Lincoln Human Resources?
It is not identified as a dedicated public Lincoln HR line. Job applicants should use the Ford careers website, and current employees should use Ford’s internal employee and HR resources.
Who owns Lincoln?
Lincoln Motor Company is owned by Ford Motor Company. Ford acquired Lincoln in 1922.
Who is the president of Lincoln?
Dianne Craig is identified by Ford as president of Lincoln.
Who is the CEO of Lincoln’s parent company?
James D. Farley Jr. is the chief executive officer of Ford Motor Company.
Is Lincoln headquarters a dealership or service center?
No. One American Road is Ford Motor Company’s corporate headquarters campus. Use an authorized Lincoln retailer for sales, inspection, maintenance, warranty repairs, and parts.
How do I complain about a Lincoln dealership?
Begin with the dealership department manager or general manager. If the concern remains unresolved, call the Lincoln Client Relationship Center at 1-800-521-4140 and ask that a case be opened.
How do I contact Lincoln about a warranty problem?
Start with an authorized Lincoln retailer and obtain a written diagnosis and repair order. For unresolved warranty questions or repair delays, contact the Client Relationship Center at 1-800-521-4140.
How do I contact Lincoln Roadside Assistance?
Call 1-800-521-4140. Lincoln lists roadside and Client Relationship Center support as available 24 hours a day, 365 days a year.
How do I contact Lincoln Financial Services?
Lincoln Automotive Financial Services can be reached at 1-888-498-8801. Lincoln Black Label clients can call 1-888-498-8758.
How do I contact Lincoln app support?
Contact a Lincoln app Client Experience Manager through the app’s help section or call 1-844-324-2330.
How do I check my Lincoln for recalls?
Use the official Lincoln recall page and enter the vehicle’s VIN privately. Recall information is also available through the NHTSA recall lookup.
Does Lincoln still make sedans?
Lincoln’s current U.S. new-vehicle lineup is focused on the Corsair, Nautilus, Aviator, and Navigator SUVs. Models such as the Continental and MKZ are discontinued but continue to receive applicable owner, service, parts, warranty, and recall support.
Is Lincoln Motor Company the same as Lincoln Financial Group?
No. Lincoln Motor Company is Ford Motor Company’s luxury automotive brand. Lincoln Financial Group and Lincoln National Corporation are separate financial and insurance businesses.
Official Lincoln Resources
- Official Lincoln website
- Lincoln contact information
- Lincoln Owner Support
- Lincoln retailer locator
- Lincoln recall lookup
- Lincoln app information
- Lincoln Automotive Financial Services support
- Lincoln Privacy Policy
- Ford and Lincoln careers
- Ford Motor Company corporate website
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes corporate addresses, headquarters telephone numbers, ownership details, leadership information, facility distinctions, customer-support routes, complaint guidance, and reader-review information for major companies and consumer brands.
For this Lincoln page, we reviewed current official Lincoln contact information, Ford Motor Company corporate records, leadership information, owner-support resources, roadside-assistance details, current vehicle information, financial-services contacts, app support, recall resources, privacy information, and the themes visible in current reader submissions.
CorporateOfficeHeadquarters.com is an independent information and review website and is not operated by Lincoln Motor Company, Ford Motor Company, a Lincoln retailer, or Lincoln Automotive Financial Services.
Page Update Note
This page was updated on July 27, 2026 to verify the Lincoln and Ford headquarters address, add the official Lincoln customer-correspondence address, distinguish the Ford corporate telephone number from Lincoln customer service and Human Resources, confirm the Client Relationship Center and roadside-assistance number, add financial-services and app-support contacts, update ownership and leadership information, replace the outdated sedan-focused vehicle description with Lincoln’s current SUV lineup, clarify headquarters and dealership functions, expand complaint and escalation guidance, summarize current visible review themes, preserve the existing image, and add relevant Ford and luxury-automotive corporate-office links.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Lincoln Motor Company, Ford Motor Company, Ford Motor Credit Company, Lincoln Automotive Financial Services, any Lincoln retailer, or any related financing, insurance, roadside, repair, towing, technology, parts, warranty, or service provider.
This page is provided for informational, review, rating, feedback, and complaint purposes only. Corporate addresses, telephone numbers, leadership roles, support hours, vehicle lineups, retailer information, warranty procedures, financial-services contacts, app functions, roadside benefits, recall status, and escalation procedures can change.
Verify important information through an official Lincoln or Ford source before mailing documents, traveling to a facility, making a payment, arranging a vehicle repair, relying on warranty coverage, or pursuing a financial or legal remedy.
Share Your Experience
Have you contacted the Lincoln Client Relationship Center, Ford corporate office, Lincoln Roadside Assistance, Lincoln Automotive Financial Services, app support, a dealership manager, service department, sales department, or parts department? Share your experience below and explain the vehicle model and year, general issue, contact route used, and whether the matter was resolved.
Please do not publish a full VIN, driver’s-license number, payment-card information, bank details, finance-account number, Social Security number, app password, verification code, precise vehicle location, home address, private telephone number, complete repair-order number, unredacted finance document, or private dealership-employee information.
Comments containing spam, threats, discriminatory content, doxxing, impersonation, unsupported criminal accusations, or sensitive personal information may be edited, withheld, or removed. Describe firsthand experiences accurately and distinguish documented events from assumptions, opinions, and information received from another person.
