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I have never in my life had a worst experience in dealing with a Dental Practice. I have learned a valuable lesson stick to a private practice. The service that is offered is the equivalent of cattle service. I paid 4500.00 paid in full and have to take my son to another orthodontist so they can complete his teeth.
I have gone to Eastern Dental for many years and they have always been pleasant and professional. Tuesday, I went for a check up and cleaning. Dr. Rubienstein was pleasant and professional. Debra cleaned my teeth and as always did a great job. I appreciate the service they provide. Thank you. VB
What a refreshing, professional, up beat, on time, caring dental practice.I have spent 10 years searching for just this.From the front desk to Dr. fromkin.I feel blessed.
HOPEFUL THE HEAD OF EASTERN WILL READ THIS OR WHO EVER DOES SEES THAT HE OR SHE GETS IT - I AM WRITING TO YOU TO ADVISE YOU OF TWO OF YOU EPLOYEES ARE STEALING FROM YOUR COMPANY - THEY ARE PERFORMING DENTAL WORK AND RECIEVING CASH THEY SPLIT. I HAVE PAID THEY $2,000.00 IN CASH !!!! IF YOU WOULD LIKE TO KNOW MORE AND WHO THEY ARE CONTACT ME AT [email protected]
Hi gust read a post on line about eastern dental you made what office or people are doing this had a bad experience. Thank you.
Very bad practice. People simply ignore your requests, your rights, they do not care. Dentists come and go every year because they are bad treated by Management. Try to avoid this office. Dede Shepherd
First let me start with the good news. A very nice, helpful, kind, respectful young lady named Makeisha works at the office in Vineland, NJ. She should be recognized for her hard work and efforts. The bad news, the staff hardly acknowledges people and does not stand up so a person in a wheelchair can see them properly. The counter top at the desk is too high. The ramp on the sidewalk all the way down the sidewalk, may I add, is very steep and sidewalk is too narrow and the drop off, if someone were to trip, is very high. The examine room doors are too narrow to hardly get a wheelchair through and the examining rooms themselves are too small for a person in a wheelchair to get around safely. Now on to the exam itself. I have a broken tooth and a cavity. I do need the broken tooth out but the tooth in front of it has a filing. The doctor wants to do a root canal, and a crown just to a tooth that needs a filing!. Why, so the insurance companies will pay as much as possible to pad the pockets.
I have been a patient of the Marlton office for a number of years. Generally I think that the care is good and I have no problem getting the appointment that I need. I would like to report that recently however they have tended to overcharge the patients and then carry a credit balance. They tell us that the insurance company paid more than expected. Either they have the world's worst Pre-cert people or they are just flat out over billing. Both I find unacceptable. If you contact me I can give you examples. Jeff
I don’t enjoy going to the dentist, however, I have gone to the Parlin office for years. The front office is friendly, extremely helpful and accommodating. My compliments to Dr Carlos Marlino who has worked on my teeth for years and is an excellent dentist, as are others. Joan S.
Eastern Dental of Laurel Springs has the absolute worst front desk staff. I have never been spoken to so rudely in my life! I understand now things are different due to the pandemic, i took my 15 year old son for a cleaning, was told to wait in my car. Never received a call, I waited an hour and a half. I finally called them, the person that answered ( maybe ashley, or somnething like that ) very stern and rude " WE CALLED YOU 15 TIMES!", i stated no, i have my phone in my hand and it never rang. She said we even called your house. Now call me stupid, but why would you call my house if you knew I was in your parking lot? Then proceeded to tell me because I was 1 hour and 40 minutes late for the appointment, to come back at 4pm. First of all there was no need to be as rude as she was. Second of all there are no calls at my house, nor on my cell phone from them at all. I seriously believe they forgot about us, and there is no reason to be that rude. Thats not the first time either, the Orthodontist receptionist was just as rude. I called to make my sons appointment to begin his treatment for braces, and said any day is good except Tuesday since that is his only in school day. She proceeds to continuously give me Tuesday dates, to which I finally stated, " im sorry, did you not hear me when I said Tuesday's are bad for me". She put me on hold without even telling me she was putting me on hold, then came back on the phone and told me " well we have been calling you since July, to reschedule this appointment, and I am doing the best I can". Well it is January of the next year and someone speaks to me that way? NOPE I am leaving Eastern Dental where myself and my family of 7 kids and 8 grandkids will be going to a different Dentist and Orthodontist. So I hope the money you are losing is worth it, because your staff is completely awful, and rude.
I have been calling three times a day and left messages each time with no call back. I have been calling 732-750-0707, 732-750-1130, 800-9825529 . Been calling from 3/5/2021 to 3/11/2021. Either there is no way to leave a message or when I do I do not get a return call. WHAT A DIRTBAG LOW LIFE OERATION. DO NOT GO THERE FOR DENTAL WORK unless your insurance pays in full as they will not speak with you regarding a billing question. And I have been a patient there for over 15 years and this was the first time I had a question
Would not recommend. Sat in the Lawrenceville office for two hours today just to get a routine check up and cleaning (even though I had an appointment). What's worse is that the staff did not seem to care that they were running so far behind and did not offer an explanation nor an apology for the disorganization and/or the wait time. Will not be returning and will let everyone I know that they should not go there as well.
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