Assurance Corporate Office Headquarters HQ

Assurance Corporate Office Headquarters HQ
Assurance Wireless
299 Cherry Hill Rd or P.O. Box 686
Parsippany, NJ 07054
Corporate Phone Number: 1-888-898-4888
Fax Number: n/a
Customer Service Number: 1-888-898-4888

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  1. why am I having so much grief trying to get a phone?

  2. Never, Ever, Use a representative who is set up on the street. He is there to make commissions, not to help you. And if you already have service with another carrier, walk the other way. I found out the hard way. Still trying to get my phone working again.

  3. I am calling channel 5 news when I get a phone line again. Per their records, I paid for over 2k min, used just over 1400 min. and here I sit without a phone with a heart condition and 2 days ago in the e.r. with near pneumonia, trying to get worked in to see my doctor and I told them this. They still cant explain to me where my minutes are nor will they leave my phone working.I have spent hrs of this nightmare with them. Just keep saying I used them and have to put more $ on the account. Oh and they refuse to give me any corporate contact #'s.

  4. Very Rud Tech Support in either India or some other overseas local. Received a replacement smartphone that could not be activated. I spent 6 hours for 4 day each and got nowhere with help. Turned over from Customer Service to Tech Support and they don't know anything about helping to activate a phone. All I know is that a former phone I had was turn off and could not be reactivated because assurance no longer carries the phones from this company. Now I am without a EBT phone which I use when I go to my doctor or to the store. With a health problem I am now stuck in my home with only a home landline phone. Assurance needs to get stateside American's for customer service and Tech Support instead of relying with overseas people.


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