AmeriGas corporate office is located at 460 North Gulph Road, King of Prussia, PA 19406. The AmeriGas corporate office phone number is 1-610-337-7000. Existing customers with propane delivery, billing, account, tank, cancellation or service concerns should normally call AmeriGas Customer Service at 1-800-263-7442 before contacting headquarters.
AmeriGas headquarters and parent-company UGI Corporation are both located in King of Prussia, Pennsylvania, but they maintain separate corporate addresses and telephone numbers.
AmeriGas Corporate Office Address and Phone Number
AmeriGas Propane460 North Gulph Road
King of Prussia, PA 19406
United States
- Company: AmeriGas Propane
- Operating Company: AmeriGas Propane, L.P.
- Parent Company: UGI Corporation
- AmeriGas Corporate Address: 460 North Gulph Road, King of Prussia, PA 19406
- AmeriGas Corporate Phone Number: 1-610-337-7000
- Existing Customer Support: 1-800-263-7442
- New Customer Support: 1-866-771-2008
- Propane Emergency and Gas Leak: 1-800-805-0659 or 911
- President of AmeriGas Propane: Michael Sharp
- UGI President and CEO: Bob Flexon
- Parent-Company Stock Symbol: NYSE: UGI
- Official Website: AmeriGas.com
- AmeriGas Contact Page: Contact AmeriGas
- Existing Customer Contact Form: Submit an AmeriGas Customer Request
- MyAmeriGas Account: MyAmeriGas.com
- Customer Support Center: AmeriGas Support
- Location Finder: Find an AmeriGas Location
- Careers: AmeriGas Careers
Important: 1-610-337-7000 is a corporate or executive-office number. It is not the primary customer-service, delivery, billing or emergency number.
Propane Emergency and Suspected Gas Leak
Do not use a customer contact form, public comment, ordinary customer-service complaint or corporate letter for an active propane emergency.
If you smell propane, hear escaping gas or suspect a propane leak:
- Put out cigarettes and other open flames.
- Do not operate lights, appliances, telephones or electrical switches near the suspected leak.
- Get everyone out of the building or affected area immediately.
- Turn off the tank’s main gas valve only when it is safe to do so.
- From a safe location, call AmeriGas at 1-800-805-0659.
- Call 911 or the local fire department if AmeriGas cannot be reached or an immediate danger exists.
- Do not return until AmeriGas or emergency officials say it is safe.
- Have the propane system inspected before using propane appliances again.
All suspected gas leaks should be treated seriously, even when the odor appears faint or the source is uncertain.
AmeriGas Customer Service Hours
Existing Customers
- Phone: 1-800-263-7442
- Monday through Friday: 7:00 a.m. to 8:00 p.m. Eastern Time
- Saturday: 8:00 a.m. to 5:00 p.m. Eastern Time
- Sunday: Regular representative service is not listed
AmeriGas recommends calling Tuesday through Friday when possible for faster telephone service.
New Customers
- Phone: 1-866-771-2008
- Monday through Friday: 7:00 a.m. to 8:00 p.m. Eastern Time
Account self-service and automated payment or delivery tools may be available outside representative hours.
AmeriGas Headquarters and UGI Corporation
AmeriGas is part of UGI Corporation, but the AmeriGas executive office and UGI parent-company headquarters should not be treated as the same address.
AmeriGas Headquarters
AmeriGas Propane460 North Gulph Road
King of Prussia, PA 19406
- Corporate Phone: 1-610-337-7000
- Business: Domestic propane delivery, storage, equipment and related services
UGI Corporation Headquarters
UGI Corporation500 North Gulph Road
King of Prussia, PA 19406
- UGI Corporate Phone: 1-610-337-1000
- Mailing Address: P.O. Box 858, Valley Forge, PA 19482
- Stock Symbol: NYSE: UGI
- Official Website: UGICorp.com
Ordinary AmeriGas propane complaints should be directed to AmeriGas rather than UGI Investor Relations or the UGI corporate switchboard.
AmeriGas Executive Leadership
- Michael Sharp: President of AmeriGas Propane
- Bob Flexon: President and chief executive officer of UGI Corporation
- Sean P. O’Brien: Chief financial officer of UGI Corporation
- Veronique Subileau: Senior vice president of Human Resources at UGI Corporation
Michael Sharp became president of AmeriGas Propane in December 2024. Leadership positions can change, so investors, suppliers, media representatives and other business contacts should verify current information through AmeriGas or UGI.
AmeriGas Customer Contact Form and Email
The official AmeriGas customer contact form is an online request form for existing residential and business customers. AmeriGas states that customers submitting the form will generally receive a response within three business days, excluding weekends and holidays.
The existing AmeriGas customer contact form can be used for:
- Delivery questions
- Billing concerns
- Account updates
- Tank pickup requests
- Move-in or move-out issues
- Refund follow-up
- Automatic-delivery concerns
- General customer-service requests
Open the AmeriGas Existing Customer Contact Form.
Does AmeriGas Have a Corporate Email Address?
AmeriGas does not currently publish one general customer-facing corporate complaint email address on its primary contact page.
Customers should use:
- MyAmeriGas secure account tools
- MyAmeriGas chat
- The official customer contact form
- Customer Service at 1-800-263-7442
- Written corporate correspondence for an appropriate unresolved issue
Do not send an account number, payment-card information, Social Security number, bank information, password or private service-address details to an email address found only on an unverified directory or public comment.
Choose the Correct AmeriGas Support Route
Existing Residential and Business Customers
Call 1-800-263-7442, sign in to MyAmeriGas or use the existing customer contact form.
New Residential Customers
Use AmeriGas’s online quote tool to review service and pricing availability for the service address.
New Business Customers
Call 1-866-771-2008 or submit the new-business contact form.
Propane Delivery Questions
Use MyAmeriGas to request propane, review a scheduled delivery and monitor delivery information. Automated ordering is also available by calling 1-800-263-7442.
Billing and Payments
Customers can review bills, payment history and Auto Pay through MyAmeriGas. Telephone payment tools may be available through 1-800-263-7442.
Payments mailed without the invoice remit slip may be sent with the AmeriGas account number to:
AmeriGasP.O. Box 371473
Pittsburgh, PA 15250
Do not mail a complaint or tank-pickup request to the payment-processing address.
Commercial Propane Customers
Commercial customers can call 1-800-263-7442 or use the official commercial support form for bulk delivery, agriculture, forklifts, restaurants, industrial uses and business-account concerns.
Grill Tank Exchange and Cylinder Issues
Contact the location where the exchange or refill occurred. Keep the receipt, cylinder label, exchange location and photographs of any visible concern.
How to Escalate an AmeriGas Complaint
- Identify the issue: Determine whether the complaint concerns delivery, billing, pricing, a tank, service work, account cancellation, propane safety, commercial service or cylinder exchange.
- Use the correct customer-support route: Sign in to MyAmeriGas, use chat, submit the contact form or call 1-800-263-7442.
- Document the account: Save invoices, account statements, delivery records, photographs and previous support responses.
- Request a case number: Ask how the complaint is being tracked.
- Request supervisory review: Ask for a supervisor, local-office review, regional review or the appropriate customer-relations team.
- Confirm promises in writing: Obtain written confirmation of a delivery, refund, cancellation, tank pickup, billing adjustment or service appointment.
- Submit a written corporate complaint: Send a concise timeline and copies of relevant records to AmeriGas Propane, 460 North Gulph Road, King of Prussia, PA 19406.
- Use an outside route when appropriate: Depending on the issue, customers may contact a state consumer-protection agency, state attorney general, fire authority, propane regulator, card issuer or qualified legal professional.
A corporate complaint should state what happened, when it happened, the account or service involved, the support routes already used and the specific resolution requested.
What to Have Before Contacting AmeriGas
- AmeriGas account number
- Service address
- Tank location and tank size
- Current tank percentage
- Requested and promised delivery dates
- Delivery ticket or invoice
- Gallons billed
- Payment confirmation
- Pre-buy, budget-plan or automatic-delivery terms
- Photographs of the tank gauge
- Photographs of tank condition or property damage
- Tank serial number when available
- Cancellation or tank-pickup request
- Previous case numbers
- Chat transcripts and contact-form replies
- A short chronological summary
- The exact resolution requested
Do not post account numbers, payment-card information, bank records, home addresses, telephone numbers, passwords, medical information or employee personal information in a public review.
Missed Deliveries and No-Heat Complaints
Delivery complaints may involve:
- A scheduled delivery not arriving
- Automatic delivery failing to keep the tank supplied
- A customer running out of propane
- A promised emergency delivery being delayed
- Delivery status not updating
- A local office not returning calls
- Access or driveway problems
Document the tank gauge and the date the photograph was taken. Review the delivery status in MyAmeriGas and call Customer Service.
Explain whether the property has no heat, no hot water, no cooking fuel or another propane-dependent need. Households with older adults, children, medical needs or dangerous temperatures should explain the urgency clearly.
Running out of propane can require a safety inspection or leak check before the system is placed back into service. Follow AmeriGas’s instructions rather than attempting to restore service yourself.
AmeriGas Billing and Payment Complaints
Billing disputes may involve:
- Unexpected delivery charges
- Gallons that do not appear to match the tank gauge
- Fuel recovery or service fees
- Tank rent
- Late fees
- Auto Pay withdrawals
- Budget-plan changes
- Pre-buy balances
- Charges after cancellation
- Duplicate payments
- Refund delays
Compare the invoice, delivery date, gallons, rate per gallon, fees, payment history and tank gauge. Request a written explanation for each disputed charge.
AmeriGas publishes current residential and commercial terms and fee information online. The applicable terms can depend on the account, location, customer agreement and services requested.
Charges for Propane Not Delivered
When an invoice shows a delivery that the customer believes did not occur:
- Photograph the tank gauge.
- Record the date and time.
- Review security-camera footage when available.
- Check MyAmeriGas delivery history.
- Compare the invoice with previous tank readings.
- Request the delivery ticket or electronic delivery record.
- Ask AmeriGas to confirm the truck, driver, gallons and delivery time.
- Request a case number and written billing review.
Tank gauges provide approximate readings and are not billing meters. However, dated photographs and account history may still help document the dispute.
Automatic Delivery and Unauthorized Delivery Complaints
Customers may dispute a delivery when they believed the account was set to Will Call, requested that no delivery occur or expected a different fill level.
Keep:
- The account’s delivery setting
- Emails or messages changing that setting
- Tank-gauge photographs before and after delivery
- The delivery ticket
- The invoice
- Previous instructions given to AmeriGas
Ask AmeriGas to explain whether the account was enrolled in automatic delivery and when any delivery-setting change became effective.
Pre-Buy and Budget Billing Complaints
Pre-buy and budget-plan complaints may involve:
- Purchased gallons not being correctly credited
- Unclear expiration or refund terms
- Plan balances that differ from customer records
- Monthly-payment changes
- Unexpected true-up amounts
- Remaining funds after cancellation
Keep the signed or accepted program terms, payment confirmation, gallon balance, delivery history and all account statements.
Ask AmeriGas to provide a written accounting showing the original purchase, gallons delivered, remaining balance, fees and applicable refund or expiration terms.
Cancellation, Move-Out and Tank Pickup
Account-closure complaints may involve continued billing, tank rent, delayed tank removal, final balances, unused pre-buy funds or uncertainty about remaining propane.
- Submit the cancellation through an official support route.
- Record the requested effective date.
- Ask for a cancellation or case number.
- Request written confirmation that Auto Pay has been stopped.
- Ask whether AmeriGas owns the tank.
- Request the tank-pickup schedule.
- Ask how remaining propane will be measured or credited.
- Request a final statement.
- Photograph the tank and surrounding property before removal.
- Keep all records until the tank is removed and the final balance is settled.
Do not disconnect, move, sell or alter a leased AmeriGas tank without authorization.
Tank Installation, Repair and Service Complaints
Tank and service concerns may involve:
- Installation delays
- Tank placement
- Inspection requirements
- Regulator problems
- Leaks or pressure concerns
- Underground tank issues
- Service-call charges
- Property damage
- Delayed repairs
Keep the service agreement, work order, inspection record, tank information, photographs and technician notes.
Do not attempt to repair a propane tank, regulator, valve, fitting or gas line yourself. Use a qualified propane professional.
Local Office and Driver Complaints
AmeriGas operates through local offices and delivery routes across the United States. A local complaint may involve:
- Difficulty reaching an office
- Missed callbacks
- Driver conduct
- Delivery scheduling
- Property access
- Driveway or landscaping damage
- Tank placement
- Service technician communication
Use the AmeriGas location finder to identify the applicable service area. Include the service address, delivery date and any known driver or office information when escalating.
Commercial Propane Complaints
Commercial propane issues may involve:
- Bulk delivery
- Agricultural service
- Restaurant fuel
- Forklift cylinders
- Industrial propane
- Motor fuel
- National accounts
- Delivery scheduling
- Service contracts
- Billing and credit terms
Business customers should retain contracts, delivery schedules, tank readings, purchase orders, invoices and operational-impact records.
AmeriGas Human Resources and Careers
AmeriGas does not publish one universal public Human Resources telephone number for every applicant, current employee, former employee, payroll question, benefits matter or workplace complaint.
Applicants should use the official AmeriGas and UGI careers portal. Current employees should use their manager, Human Resources representative and the appropriate internal payroll, benefits, safety or employee-relations system.
The AmeriGas customer-service and corporate-office numbers should not be presented as dedicated employee HR lines.
Do not post employee IDs, Social Security numbers, payroll records, schedules, medical information, workplace documents or private coworker information publicly.
AmeriGas Scam and Fake Support Warning
Be cautious of fake propane-delivery notices, refund messages, emergency support numbers, payment links and callers impersonating AmeriGas.
- Verify telephone numbers through AmeriGas.com.
- Use MyAmeriGas to review the account.
- Do not disclose passwords or one-time security codes.
- Do not provide complete bank or payment-card information to an unexpected caller.
- Do not pay a propane bill with gift cards or cryptocurrency.
- Do not grant remote access to a computer or mobile device.
- Verify an unexpected delivery, refund, disconnection or collection message through official support.
AmeriGas Reviews and Complaints
Five reader reviews are currently visible on this CorporateOfficeHeadquarters.com page, dated from April 15, 2025, through February 5, 2026.
Reported themes include:
- Automatic delivery failing and a customer running out of propane
- Long telephone hold times
- Difficulty reaching a person with authority to resolve a complaint
- Missed scheduled deliveries
- Billing records that customers alleged were inaccurate
- Confusing pre-buy terms
- Account-cancellation concerns
- Months of calls, chats, mail and refund follow-up
- An allegation of being charged for propane that was not delivered
- Fill-level and unauthorized-delivery disputes
- A fee charged for an employee to inspect the tank gauge
These reviews describe individual customer experiences and allegations. They do not establish that every AmeriGas customer, driver, local office, delivery route or account will have the same experience.
No reliable aggregate star rating is currently displayed. A useful AmeriGas review should identify the general location, approximate date, account or service type, tank level, issue, support route used, whether a case number was provided and whether the matter was resolved.
About AmeriGas
AmeriGas is a domestic propane marketer serving residential, commercial, industrial, agricultural, wholesale and motor-fuel customers.
UGI reported that AmeriGas sold approximately 800 million gallons of propane annually to more than one million customers through approximately 1,390 locations as of September 30, 2025.
AmeriGas services include:
- Residential propane delivery
- Commercial propane
- Automatic and Will Call delivery
- Propane tank installation
- Tank leasing and service
- Payment and budget plans
- Pre-buy programs where offered
- Grill tank exchange
- Cylinder refill
- Propane safety support
- Online account management through MyAmeriGas
AmeriGas Competitors and Related Corporate Office Pages
- Ferrellgas Corporate Office
- Gas South Corporate Office
- Matheson Tri-Gas Corporate Office
- Duke Energy Corporate Office
- FPL Corporate Office
- Georgia Power Corporate Office
- Corporate Offices in Pennsylvania
Official and Related AmeriGas Resources
- Official AmeriGas Website
- Official AmeriGas Contact Page
- Existing Customer Contact Form
- MyAmeriGas Account Login
- AmeriGas Support Center
- AmeriGas Propane Safety
- Requesting an AmeriGas Delivery
- Commercial Propane Support
- AmeriGas Location Finder
- AmeriGas Leadership
- AmeriGas Careers
- UGI Corporation Contact Information
- AmeriGas Customer Service Numbers, Reviews and Complaints
- Investigate an Unrecognized AmeriGas or Propane Charge
Frequently Asked Questions About AmeriGas Corporate Office
Where is the AmeriGas corporate office?
The AmeriGas corporate office is at 460 North Gulph Road, King of Prussia, PA 19406.
Where is AmeriGas headquarters?
AmeriGas headquarters is located in King of Prussia, Pennsylvania, at 460 North Gulph Road.
What is the AmeriGas corporate headquarters address?
The AmeriGas corporate headquarters address is AmeriGas Propane, 460 North Gulph Road, King of Prussia, PA 19406.
What is the AmeriGas corporate office phone number?
The AmeriGas corporate office phone number is 1-610-337-7000. Existing customers should normally call 1-800-263-7442.
What is the AmeriGas headquarters phone number?
The AmeriGas executive-office number is 1-610-337-7000. This is not the primary delivery, billing or account-support number.
What is the AmeriGas main office?
AmeriGas main-office and AmeriGas HQ searches generally refer to 460 North Gulph Road in King of Prussia, Pennsylvania.
What is AmeriGas’s customer-service phone number?
Existing customers can call 1-800-263-7442. New customers can call 1-866-771-2008.
What are AmeriGas customer-service hours?
Existing-customer representatives are available Monday through Friday from 7 a.m. to 8 p.m. Eastern and Saturday from 8 a.m. to 5 p.m. Eastern.
What is the AmeriGas emergency phone number?
For a suspected propane leak, leave the area and call 1-800-805-0659 or 911 from a safe location.
What is the AmeriGas customer contact form?
The AmeriGas customer contact form is an online support form for existing residential and business customers. AmeriGas states that form requests are generally answered within three business days.
Does AmeriGas have a corporate email address?
AmeriGas does not publish one general customer-facing corporate complaint email on its main contact page. Use MyAmeriGas, chat, the official contact form or telephone support.
How do I file an AmeriGas corporate complaint?
Begin with MyAmeriGas, chat, the contact form or 1-800-263-7442. Request a case number and supervisor review. An unresolved written complaint may be mailed to AmeriGas Propane, 460 North Gulph Road, King of Prussia, PA 19406.
Who should I contact if AmeriGas misses a delivery?
Use MyAmeriGas or call 1-800-263-7442. Photograph the tank gauge and explain whether the situation involves no heat, hot water or another urgent propane need.
How do I dispute an AmeriGas bill?
Compare the invoice, delivery record, gallons, rate, fees, payment history and tank reading. Contact Customer Service and request a case number and written billing explanation.
How do I cancel AmeriGas service?
Submit the request through an official support route. Ask for written confirmation of account closure, Auto Pay cancellation, final billing, tank pickup and any refund or remaining balance.
Is AmeriGas owned by UGI?
Yes. AmeriGas is part of UGI Corporation.
What is UGI Corporation’s address?
UGI Corporation headquarters is at 500 North Gulph Road, King of Prussia, PA 19406.
Who is the president of AmeriGas?
Michael Sharp is president of AmeriGas Propane.
Who is the CEO of UGI Corporation?
Bob Flexon is president and chief executive officer of UGI Corporation.
Is AmeriGas publicly traded?
AmeriGas is not separately publicly traded. Parent company UGI Corporation trades on the New York Stock Exchange under the symbol UGI.
Is CorporateOfficeHeadquarters.com affiliated with AmeriGas?
No. CorporateOfficeHeadquarters.com is an independent corporate-contact and consumer-review website and is not affiliated with AmeriGas or UGI Corporation.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, company information, complaint resources and public review pages since 2004.
Information is reviewed using official company contact pages, customer-support materials, safety guidance, corporate filings, parent-company resources, leadership pages and visible reader submissions when available.
Corporate addresses, telephone numbers, leadership, customer-service hours, delivery procedures, fees and complaint routes can change. Verify time-sensitive information directly with AmeriGas before mailing documents, sending payments or sharing private account information.
Page Update Note
This AmeriGas corporate office page was updated on July 29, 2026, using page-specific QueryHunter and Search Console information.
The update improved the title and opening answer for the high-impression “AmeriGas corporate office” and “AmeriGas headquarters” searches and added natural exact coverage for “AmeriGas corporate office phone number,” “AmeriGas headquarters address,” “AmeriGas propane corporate office” and “AmeriGas customer contact form.”
The revision also added current AmeriGas and UGI leadership; updated the current customer and location figures; distinguished AmeriGas headquarters from UGI headquarters; added current support hours; clarified that AmeriGas does not publish one general corporate complaint email; recommended removing an unverified email address from a visible review response; strengthened emergency guidance; expanded delivery, billing, pre-buy, cancellation, tank pickup, service, commercial and scam information; summarized the five visible reviews; centered and optimized both supplied images while preserving their URLs, WordPress attachment IDs and dimensions; shortened the image captions; retained the related CustomerServiceNumbers.com page; and preserved the existing URL.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by AmeriGas Propane, AmeriGas Propane, L.P., AmeriGas Partners, L.P., UGI Corporation, Cynch, any AmeriGas office, driver, contractor, propane supplier, payment processor, regulator or emergency-service provider.
AmeriGas, MyAmeriGas, Cynch, UGI and related names, logos, trademarks and service marks belong to their respective owners. Corporate addresses, telephone numbers, leadership, delivery policies, prices, fees, safety procedures and complaint routes may change without notice.
CorporateOfficeHeadquarters.com cannot access AmeriGas accounts, schedule deliveries, dispatch emergency service, issue refunds, change billing, cancel accounts, remove tanks or contact AmeriGas on a reader’s behalf.
This page does not provide propane, medical, safety, legal, financial, regulatory or technical advice. For a suspected gas leak, leave the area and contact AmeriGas or emergency services from a safe location.
Share Your AmeriGas Experience
Have you contacted AmeriGas Customer Service, MyAmeriGas chat, a local office, delivery driver, service technician, emergency support, the corporate office or UGI about an unresolved complaint?
Share your experience below and identify the general service area, approximate date, type of account, issue, support route used, whether a case number was provided and whether the matter was resolved.
Privacy warning: Do not post account numbers, service addresses, telephone numbers, payment-card information, bank records, passwords, propane tank access details, legal documents, medical information, employee records or other sensitive personal information in a public review.
