Regal Cinemas Corporate Office Headquarters

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Regal Cinemas Corporate Office Headquarters
7132 Regal Lane
Knoxville, TN  37918
Corporate Phone Number: 1-865-922-1123
Corporate Fax Number: 1-865-922-3188
Customer Service Number: 1-877-835-5734

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  1. Dear Regal Cinemas,

    I am writing to report an issue with the Dickson City, Pennsylvania location. Today, I attended a 3:45 show with my toddler child. Before the movie began, we attempted to use the women’s restroom; however, the facility was in deplorable condition. Several of the stalls were covered with feces on the floors and all over the toilet seats. Most of the stalls were clogged and unusable and one stall was covered in what appeared to be vomit that was visible all over the floor and on the toilet. The bathroom floor was filthy and I was very uncomfortable wearing sandals as doing so presented a health hazard because I was walking on what appeared to be human waste.

    After viewing the conditions, my toddler became very upset. An elderly woman was also present in the bathroom and she too was visibly upset. To assist the woman and to find a usable toilet for my child, I walked them to the unisex bathroom. The unisex bathroom was usable; however, it was not very clean and there was a very strong smell of urine in the room.

    The purpose of this report is to bring to your attention the conditions at the Dickson City location. I hope that bringing this to your attention will help others so they will not have a similar experience.

    Thank you for giving me the opportunity to voice my concern.

    -AG

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