Dear Regal Cinemas, I am writing to report an issue with the Dickson City, Pennsylvania location. Today, I attended a 3:45 show with my toddler child. Before the movie began, we attempted to use the women’s restroom; however, the facility was in deplorable condition. Several of the stalls were covered with feces on the floors and all over the toilet seats. Most of the stalls were clogged and unusable and one stall was covered in what appeared to be vomit that was visible all over the floor and on the toilet. The bathroom floor was filthy and I was very uncomfortable wearing sandals as doing so presented a health hazard because I was walking on what appeared to be human waste. After viewing the conditions, my toddler became very upset. An elderly woman was also present in the bathroom and she too was visibly upset. To assist the woman and to find a usable toilet for my child, I walked them to the unisex bathroom. The unisex bathroom was usable; however, it was not very clean and there was a very strong smell of urine in the room.The purpose of this report is to bring to your attention the conditions at the Dickson City location. I hope that bringing this to your attention will help others so they will not have a similar experience. Thank you for giving me the opportunity to voice my concern. -AG
I have an issue with my gm sam at the regal theater that i work at thank Amanda Shelnutt
hi may name is lee winrow from Utah and I loved your theater for the first 2 years but to day it was as if the place has stopped caring how it looks the floors are a mess the bathrooms had no tp as we went in to the show and when we came out still did not have tp when we asked for napkins no one could find them the sx theater sides did not work but the manager tried to say that it don't work for all the shows' but you charge me the same price the manager said she needs more employees and they need to make more money you need to come to Utah crossroads theater and retrain the staff how to clean the place the sinks are clogged and I hope you can help them I did like the place at one time and I was not the only one not happy today 12/22/19 thank you
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