Braum’s corporate office and headquarters are located in Oklahoma City, Oklahoma—not at the company’s dairy farm and processing complex in Tuttle. Customers commonly look for the Braum’s corporate address, corporate office phone number, customer-service number, home office, mailing address, Human Resources contact, or a way to escalate an unresolved restaurant, Fresh Market, product, employee-interaction, cleanliness, gift card, or online-order complaint.
Braum’s Ice Cream and Dairy Stores is a privately held, family-owned restaurant, ice cream, and Fresh Market chain. The company operates more than 300 stores in Oklahoma, Texas, Kansas, Missouri, and Arkansas. This page provides the verified Braum’s headquarters address, telephone numbers, ownership and leadership information, facility distinctions, complaint guidance, current reader-review themes, and related corporate-office resources.
Braum’s Corporate Office and Headquarters Contact Information
- Company: Braum’s Inc. / Braum’s Ice Cream and Dairy Stores
- Braum’s corporate headquarters address: 3000 N.E. 63rd Street, Oklahoma City, OK 73121, USA
- Braum’s mailing address: Braum’s Corporate Headquarters, P.O. Box 25429, Oklahoma City, OK 73125
- Braum’s corporate office phone number: 1-405-478-1656
- Braum’s main-office number: 1-405-478-1656
- Braum’s customer-service number: 1-800-327-6455
- Official customer contact form: Contact Braum’s
- Store locator: Find a Braum’s location
- Official website: braums.com
Important facility distinction: The Oklahoma City address is the Braum’s corporate headquarters, main office, and home office. The Braum Family Farm, dairy-processing plant, bakery, warehouse, and distribution operations are located in or near Tuttle, Oklahoma. A neighborhood Braum’s restaurant or Fresh Market is a separate retail location.
The corporate headquarters should not be treated as a public Braum’s restaurant, ice cream fountain, Fresh Market grocery store, farm-tour entrance, processing-plant visitor center, or guaranteed walk-in return and complaint counter. Use the official store locator to contact the specific restaurant or Fresh Market involved in a recent transaction.
How to Contact Braum’s Customer Service
Braum’s customer service handles comments, complaints, questions, product suggestions, and feedback involving a particular store or customer experience.
- Customer-service telephone: Call 1-800-327-6455.
- Online complaint or feedback: Submit the official Braum’s contact form.
- Local restaurant or Fresh Market: Use the Braum’s store locator to find the direct telephone number.
- Written correspondence: Mail the concern to Braum’s Corporate Headquarters, P.O. Box 25429, Oklahoma City, OK 73125.
The contact form allows customers to identify the store involved, provide an employee’s name when relevant, describe the concern, and upload supporting material. Braum’s indicates that someone should normally respond within approximately 72 hours after a form submission. If no response arrives, call customer service at 1-800-327-6455.
Braum’s does not publish customer-service telephone hours on the current official contact page. Call during normal daytime business hours or use the online form when telephone support is unavailable.
How to Escalate a Braum’s Complaint
- Contact the store involved. Ask for the manager when the complaint concerns food preparation, an incorrect order, restaurant cleanliness, Fresh Market products, employee conduct, store temperature, checkout service, product availability, or another location-specific matter.
- Keep supporting information. Save the receipt, store address or number, visit date and time, order details, product packaging, UPC, lot code, expiration date, photographs, and the names or job roles of anyone already contacted.
- Submit the official contact form. Select the correct store, explain what happened, describe any previous attempt to resolve it, and state the reasonable resolution you are requesting.
- Allow time for a response. Braum’s indicates that the customer-service team should normally respond within approximately 72 hours.
- Follow up by telephone. If no response is received, call 1-800-327-6455.
- Escalate unresolved concerns in writing. Send concise correspondence to Braum’s Corporate Headquarters, P.O. Box 25429, Oklahoma City, OK 73125.
When escalating, identify the exact store and explain the outcome requested. A request such as a refund review, replacement, manager follow-up, account correction, product investigation, or written response is more useful than a general demand that someone “contact corporate.”
Restaurant Order, Drive-Thru, and Food-Service Complaints
For missing food, an incorrect order, preparation problems, unreasonable delays, service concerns, or a drive-thru issue, start with the restaurant involved. Keep the receipt and note whether the order was placed in person, at the drive-thru, by telephone, or through an online platform.
When food was purchased through a separate ordering or delivery service, determine whether the problem originated with the Braum’s location, the ordering platform, or the driver. Refund and payment responsibilities may depend on which company accepted the order and processed the charge.
Fresh Market and Product-Quality Complaints
For milk, ice cream, bakery goods, meat, produce, packaged groceries, or another Fresh Market product, preserve the receipt and packaging. Record the UPC, production or lot code, expiration date, store location, and photographs when safe to do so.
Contact the store promptly when a product appears spoiled, improperly sealed, mislabeled, damaged, contaminated, or otherwise unsafe. Do not consume a product that may pose a safety or allergy risk merely to document the problem.
Cleanliness and Store-Condition Complaints
Report sanitation, restroom, dining-room, food-service-area, pest, spill, trash, or other cleanliness concerns to the manager while the condition can still be inspected. If the store does not respond, provide the date, approximate time, location, photographs, and areas affected through the official contact form.
Employee or Manager Interaction Complaints
When a complaint involves an employee or manager, describe observable behavior without publishing private information or unsupported accusations. Include the store, date, time, department, employee role, witnesses, previous management contacts, and the requested resolution.
Customer complaints involving payment-card handling, photographs, video recording, or another privacy concern should state exactly what the customer observed. Avoid declaring that a crime occurred unless a competent authority has made that determination.
Online Grocery Pickup and Ordering Problems
For an online Fresh Market grocery order, keep the order confirmation, selected pickup location, scheduled time, item list, payment record, substitution information, and screenshots of any error message. Contact the pickup store first when the order is missing, incomplete, delayed, or contains incorrect products.
Additional information about the service is available through the official Braum’s online ordering and grocery-pickup page.
Gift Card and Coupon Help
Braum’s sells reloadable gift cards at its stores. The company’s FAQ directs customers who are not near a store to call the main office at 1-405-478-1656 for gift-card purchasing information. Customers can also use the official gift-card balance page.
Do not publish a complete gift-card number, PIN, barcode, receipt, or account screenshot in a public complaint.
Braum’s Human Resources and Employment Questions
Braum’s does not currently publish a dedicated public Human Resources telephone number on its primary contact or FAQ pages. The corporate-office number should not be represented as a verified direct HR line.
- Job openings and applications: Visit the official Braum’s careers website.
- Current employee questions: Use the internal manager, payroll, benefits, or HR contact provided by Braum’s when available.
- Corporate routing: Call 1-405-478-1656 and ask whether the main office can direct the call to the appropriate department.
Applicants should not send Social Security numbers, banking details, identity documents, passwords, or application-login credentials to an unverified email address or social-media account. Confirm that a job opportunity appears on the official Braum’s careers website before sharing sensitive information.
Braum’s Ownership, Leadership, and Operating Status
Braum’s is a privately held, family-owned and family-operated company. Official company information states that Braum’s stores are not franchised; the locations are owned and operated by the Braum family.
- Ownership: Braum family
- President and Chief Executive Officer: Drew Braum
- Operating status: Active
- Store footprint: More than 300 locations
- States served: Oklahoma, Texas, Kansas, Missouri, and Arkansas
Braum’s is not owned by Dairy Queen, Berkshire Hathaway, Inspire Brands, McDonald’s, Wendy’s, Sonic, Kroger, Walmart, or another national restaurant or grocery parent company.
Braum’s Headquarters and Tuttle Farm Explained
Braum’s headquarters is located at 3000 N.E. 63rd Street in Oklahoma City. The confusion with Tuttle occurs because the Braum Family Farm and much of the company’s vertically integrated dairy and distribution operation are located southwest of Oklahoma City in Tuttle.
The Tuttle operation includes the dairy farm, dairy-processing plant, bakery, warehouse, and distribution facilities. Braum’s produces dairy and bakery products and distributes them to its stores using its own delivery network.
The Tuttle farm and processing complex should not be confused with:
- The Oklahoma City corporate headquarters
- A neighborhood Braum’s restaurant
- A Fresh Market retail store
- A general customer-service counter
- A public product-return facility
Anyone seeking tour information should review the current official Braum’s tour page before traveling. Tour availability, reservation requirements, and access can change.
Braum’s Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader submissions include individual experiences involving:
- Workplace-management concerns and dissatisfaction with internal escalation at a Tecumseh, Oklahoma location
- A disputed interaction with store management at a Derby, Kansas location
- An alleged payment-card or customer-privacy concern during a store interaction
- Cleanliness and food-service-area conditions at a Lawton, Oklahoma restaurant
- Questions about the availability or possible discontinuation of No Sugar Added ice cream products
- Restaurant temperature and local management’s ability to adjust the heating or cooling at a Lubbock, Texas location
These are reader-submitted accounts and have not been independently verified by CorporateOfficeHeadquarters.com. They do not establish that every Braum’s store, employee, manager, product, or customer-service interaction has the same problems. Experiences may vary by location, staffing, inventory, management, time of day, and how the concern is reported.
Braum’s Competitors
Braum’s competes with ice cream shops, fast-food restaurants, regional burger chains, grocery stores, convenience-oriented food retailers, and other companies offering frozen desserts, prepared meals, dairy products, bakery items, and drive-thru service.
Related CorporateOfficeHeadquarters.com pages include:
- Dairy Queen Corporate Office Headquarters
- Baskin-Robbins Corporate Office Headquarters
- McDonald’s Corporate Office Headquarters
- Wendy’s Corporate Office Headquarters
- Sonic Drive-In Corporate Office Headquarters
Braum’s Corporate Office FAQs
Where is Braum’s headquarters?
Braum’s corporate headquarters is located at 3000 N.E. 63rd Street, Oklahoma City, OK 73121.
Is Braum’s headquarters in Tuttle, Oklahoma?
No. Braum’s headquarters and home office are in Oklahoma City. Tuttle is home to the Braum Family Farm, dairy-processing plant, bakery, warehouse, and distribution operations.
What is the Braum’s corporate office phone number?
The Braum’s corporate office and main-office phone number is 1-405-478-1656.
What is the Braum’s headquarters phone number?
The verified Braum’s headquarters number is 1-405-478-1656. Customer complaints and general feedback can also be directed to customer service at 1-800-327-6455.
What is Braum’s customer-service number?
Braum’s customer service can be reached at 1-800-327-6455.
What is the Braum’s corporate mailing address?
Mail may be addressed to Braum’s Corporate Headquarters, P.O. Box 25429, Oklahoma City, OK 73125.
Is the Braum’s home office the same as its corporate office?
Yes. Searches for the Braum’s home office, main office, headquarters, HQ, and corporate office generally refer to the Oklahoma City location at 3000 N.E. 63rd Street.
Does Braum’s have a public HR phone number?
A dedicated public Braum’s Human Resources phone number was not found on the company’s current primary contact and FAQ pages. Job applicants should use the official careers site. Current employees should use their internal HR contacts, or callers may ask the corporate office at 1-405-478-1656 for appropriate routing.
Who owns Braum’s?
Braum’s is privately held and owned and operated by the Braum family. The stores are not offered as franchises.
Who is the CEO of Braum’s?
Drew Braum is identified by the company as President and CEO.
How many Braum’s locations are there?
Braum’s currently describes its footprint as more than 300 stores across Oklahoma, Texas, Kansas, Missouri, and Arkansas.
How do I complain about a Braum’s store?
Start with the manager of the store involved. If the issue is unresolved, submit the official Braum’s contact form or call customer service at 1-800-327-6455. Include the exact store, date, time, receipt or order information, previous contacts, and requested resolution.
How long does Braum’s customer service take to respond?
Braum’s indicates that someone should normally respond within approximately 72 hours after a contact-form submission. If no response is received, call 1-800-327-6455.
Can I return a product to Braum’s headquarters?
Do not assume that the corporate headquarters accepts public walk-in returns. Contact the store where the product was purchased or Braum’s customer service for current return and refund instructions.
Are Braum’s stores franchised?
No. Braum’s official FAQ states that its stores are owned and operated by the Braum family.
Official Braum’s Resources
- Official Braum’s website
- Braum’s contact form and corporate contact information
- Braum’s frequently asked questions
- Braum’s store locator
- Braum’s careers
- About Braum’s
- Braum’s company history
- Braum’s Privacy Policy
- Braum’s gift-card balance
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate addresses, headquarters telephone numbers, ownership information, leadership details, facility distinctions, complaint guidance, and reader-review space for major companies and consumer brands.
For this Braum’s page, we reviewed current official corporate-contact information, the Braum’s FAQ, company history, store-location information, customer-service instructions, careers resources, ownership statements, leadership references, privacy information, and the themes visible in current reader submissions.
CorporateOfficeHeadquarters.com is an independent information and review website and is not operated by Braum’s.
Page Update Note
This page was updated on July 27, 2026 to correct the statement that Braum’s is headquartered in Tuttle, verify the Oklahoma City corporate address, add the official P.O. Box mailing address, confirm the corporate and customer-service telephone numbers, remove an unverified fax number, distinguish headquarters from the Tuttle farm and processing facilities, clarify HR-number searches, update ownership and leadership information, summarize current visible review themes, expand complaint-escalation guidance, preserve the existing image, and address QueryHunter headquarters, home-office, corporate-number, mailing-address, and HR search intent.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Braum’s Inc., Braum’s Ice Cream and Dairy Stores, the Braum family, the Braum Family Farm, any Braum’s restaurant or Fresh Market, or any ordering, delivery, payment, employment, gift-card, supplier, or service partner.
This page is provided for informational, review, feedback, rating, and complaint purposes. Corporate addresses, telephone numbers, leadership positions, store counts, ordering systems, response times, tour availability, product selection, support procedures, and employment contacts can change. Verify important information through Braum’s official website or the location involved before mailing documents, traveling to a facility, submitting sensitive information, or making a financial or legal decision.
Share Your Experience
Have you contacted the Braum’s corporate office, customer-service team, a store manager, Fresh Market department, online-ordering service, or another Braum’s support route? Share your experience below and include the store location, general issue, contact method, and whether Braum’s resolved the concern.
Please do not publish full payment-card numbers, bank information, gift-card numbers or PINs, passwords, Social Security numbers, employee identification numbers, complete order numbers, private email addresses, home addresses, telephone numbers, medical information, children’s information, unredacted receipts, or private employee details.
Comments containing spam, threats, discriminatory language, doxxing, unsupported criminal accusations, impersonation, or sensitive personal information may be edited, withheld, or removed. Describe firsthand experiences accurately and distinguish personal observations from assumptions or information received from someone else.