TaxACT Corporate Office Headquarters
2nd Story Software, Inc.
1425 60th Street NE, Suite 300
Cedar Rapids, IA 52402
Corporate Phone Number: 1-425-201-6100
Email Opt-Out: 1-888-378-4396
Sales: 1-800-573-4287
Fax Number: 1-425-201-6150
Technical Support and Help: 1-319-373-4514
Customer Service Number: 1-319-373-3600
Blucora, Inc. Parent Company of TaxAct
601 108th Avenue NE Suite 1200,
Bellevue, WA 98004 USA
2nd Story Software, Inc.
1425 60th Street NE, Suite 300
Cedar Rapids, IA 52402
Corporate Phone Number: 1-425-201-6100
Email Opt-Out: 1-888-378-4396
Sales: 1-800-573-4287
Fax Number: 1-425-201-6150
Technical Support and Help: 1-319-373-4514
Customer Service Number: 1-319-373-3600
Blucora, Inc. Parent Company of TaxAct
601 108th Avenue NE Suite 1200,
Bellevue, WA 98004 USA
I am an unhappy user of Tax Act. Have used for years, since I live in C.R. When I did my return, there was an error in your program, which caused me to receive over double the refund I should have had. There was no way for me to correct it. Support is pretty much non existent. Probably because lot's of people had the same problem. So I went on Turbo Tax Free edition and went thru their process. I receive the correct figures and I had to fill out a 1040x and send back the excess refund I received. Thanks for nothing
ReplyDeleteDO NOT USE THIS SOFTWARE!!! Been on hold for days!!! There is no support as suggested in the purchase price and inquiries to their corporate offices lead to a recursive DEAD END!! WHAT A SCAM!!!
ReplyDeleteBought H & R Home.... 2017 for $19.99 today from Amazon. 2nd year not using Taxact and most likely will not be back at their over priced product......
ReplyDeleteWould some one please answer your phone lines... you have what... 4 different nunbers. and yet what you charg to use your sevice,that claims to be free, you cannot afford to pay a phone operator??? really
ReplyDeleteI e filed an S corporation return on March 1, 2019 and paid you $119.98. To date I cannot find any information for my return>...is it e filed? did it go through>> your e file status can't find it. This is craziness what kind of business are your running. This is important stuff. Today I called your only phone number I can find and you are TOO busy to help anyone. Horrible service. Either return my money or help me find my e-filed Federal & State Return. On Monday I will contact IRS and my state to hopefully get a good contact number for your business. Barbara Mehrling 410-549-2121 or 410-861-7527
ReplyDeleteMs. Mehrling,
DeleteBelow is the corporate info for TaxAct; they should help you.
https://www.corporateofficeheadquarters.com/2013/01/taxact-corporate-office-headquarters.html
HORRIBLE SOFTWARE & INSTRUCTIONS. I WAS BILLED $69.95 FOR STATE AND FEDERAL. THE INFERIOR SOFTWARE ALLOWED ME TO SUBMIT STATE & FEDERAL AT THE SAME TIME SO BOTH RETURNS WERE REJECTED. I WAS ABLE TO FILE FOR FREE ON THE IRS SITE AND WILL HAVE TO USE SNAIL MAIL FOR STATE.
ReplyDeleteI HAVE ASKED FOR A FULL REFUND. THE CORPORATE OFFICE FOR TAX ACT IS
https://www.corporateofficeheadquarters.com/2013/01/taxact-corporate-office-headquarters.html
LETS BOMBARD WITH OUR COMPLAINTS
9/1/2020
ReplyDeleteI just rec'd notice from TaxAct that they don't support a California Schedule I am required to file. How can this be?????... see below please.
Dear TaxAct® Customer,
TaxAct does not support the California Form 3840; you can click HERE for more information on the form which also includes links to the form itself for you to complete on your own.
Thank you for using TaxAct. Please let us know if you have any further questions.
Ann
TaxAct TaxPayer Support Services