Check Cashing Store Corporate Office

The Check Cashing Store headquarters information has changed as the company transitions its U.S. locations to the Money Mart name. The current principal and mailing address for the active Florida operating entity is 2078 North University Drive, Sunrise, FL 33322. Sunrise is in the Fort Lauderdale metropolitan area but is a separate city.

Quick Answer
Current principal and mailing address: 2078 North University Drive, Sunrise, FL 33322
Customer service: 1-800-361-1407
Customer service email: customercare@moneymart.com
Current retail name: Money Mart
Corporate group: Momentum Financial Services Group

The Check Cashing Store Headquarters and Customer Service

Current principal office address: 2078 North University Drive, Sunrise, FL 33322, USA
Customer service number: 1-800-361-1407
Customer service email: customercare@moneymart.com
Monday-Friday customer service hours: 8:00 a.m.-11:00 p.m. Eastern Time
Saturday customer service hours: 8:00 a.m.-8:00 p.m. Eastern Time
Sunday and holiday customer service hours: 9:00 a.m.-6:00 p.m. Eastern Time
Official Check Cashing Store website: thecheckcashingstore.com
Current Money Mart website: moneymart.com
Customer service and online chat: Money Mart Contact Us
Store locator: Find a Florida branch
Corporate group: Momentum Financial Services Group

The company does not currently publish a separate corporate switchboard for ordinary customer complaints. Customers should begin with the official customer-service number, online chat, email, or their local branch.

Important name and address update: The Check Cashing Store is transitioning its locations to the Money Mart name. The current official site is already primarily Money Mart-branded. Money Mart is therefore not a competitor or unrelated company. The former 100 Berwyn Park Road address and 1-866-412-3066 telephone number should not be used as the current headquarters and customer-service information.

Choose the Correct Support Route

Check-cashing question: Contact the branch before visiting to confirm that it handles the type of check involved, what identification is required, current fees, and available funds.
Loan application or eligibility: Review the state-specific information and contact customer service at 1-800-361-1407 before accepting an agreement.
Existing loan or payment issue: Contact the branch or customer service immediately. Ask for the current balance, due date, payment options, and any available arrangement in writing.
Online-account problem: Use the official website rather than links received through an unexpected text message or email.
Money transfer: Keep the MoneyGram reference number and contact the branch where the transaction was initiated.
Money order: Keep the receipt and serial number. Contact the issuing branch and customer service for routing.
Prepaid card: Use the support information printed on the card or card agreement for balance, transaction, activation, lost-card, and dispute issues.
Store employee or service complaint: Begin with the store manager and then escalate to customer service.
Employment: Visit The Check Cashing Store careers page.
Formal legal notice: Follow the address, deadline, and delivery instructions in the signed agreement. A contract may require a different legal-notice address from the general customer-contact address.

What to Have Before Contacting Customer Service

Collecting the relevant records can make a complaint easier to investigate:

Branch address, city, state, and store number
Date and approximate time of the transaction
Type of service involved
Receipt, payment confirmation, or transaction record
Check type and amount, without publicly sharing check or account numbers
Loan agreement and current payment information
Money-transfer or money-order receipt
Names or roles of representatives previously contacted
Copies of emails, letters, or relevant screenshots
A concise description of the resolution requested

How to Escalate a Check Cashing Store Complaint

Contact the local branch. Ask the employee or branch manager to review the transaction or account.
Preserve your documentation. Keep receipts, agreements, payment records, messages, and notes from telephone calls.
Contact customer service. Call 1-800-361-1407, email customercare@moneymart.com, or use the official contact page.
Request escalation. Ask for supervisor or district-level review when the branch cannot resolve the issue.
Request written confirmation. For a balance, payment, refund, loan, fee, or account dispute, ask the company to explain its decision in writing.
Use the appropriate regulator when necessary. Consumers may submit complaints about payday loans, personal loans, prepaid cards, money transfers, and related financial services to the Consumer Financial Protection Bureau.
Florida complaints: Florida consumers may also contact the Florida Office of Financial Regulation.

Fraud and privacy warning: Money Mart states that it will never ask a customer to repay a loan with a gift card. Do not provide a Social Security number, bank-account information, payment-card number, PIN, password, identification document, loan number, or check image in a public review. If an unexpected caller demands gift cards or immediate payment, stop communicating and contact the company through its official website or 1-800-361-1407.

The Check Cashing Store Reviews and Complaints

The visible CorporateOfficeHeadquarters.com feedback is currently limited to one location-specific complaint. A reader commenting about a Pompano Beach, Florida branch reported a long wait and believed the location needed additional employees.

Because this is only one public submission, it is not enough to establish a companywide complaint trend or reliable overall rating. Additional reviews are needed to determine whether wait times, staffing, loan servicing, fees, customer treatment, or complaint handling are recurring concerns.

Topics to Include in a Helpful Review

General branch location
Type of check or financial service involved
Approximate wait time
Whether fees and loan terms were explained before the transaction
Whether customer service provided a case or reference number
How long the issue took to resolve
Whether the requested resolution was provided

About The Check Cashing Store and Money Mart

The Check Cashing Store has provided alternative financial services in Florida and other markets for more than 30 years. Its services have included personal and business check cashing, short-term loans, money transfers, money orders, prepaid cards, and related branch-based financial services.

The brand operates within Momentum Financial Services Group, which operates U.S. and Canadian retail locations under the Money Mart name. The Check Cashing Store and Money Mart names are registered service marks associated with Dollar Financial Group, Inc.

The company is transitioning The Check Cashing Store locations to Money Mart branding. Customers may therefore see Money Mart signs, websites, emails, and customer-service information when searching for an existing Check Cashing Store account or location.

Service availability, loan amounts, terms, fees, and eligibility vary by state and customer circumstances. Short-term loans can be expensive and are not intended as long-term financial solutions. Review the written agreement and total repayment cost before accepting a loan.

Competitors and Related Corporate Offices

The Check Cashing Store and Money Mart compete with other check-cashing, payday-loan, installment-loan, title-loan, and alternative financial-service providers. Money Mart itself should not be included as a competitor because it is the name replacing The Check Cashing Store brand.

Other competitors include Amscot, ACE Cash Express, Speedy Cash, banks, credit unions, and online lenders. Consumers comparing money-transfer providers may also find the Western Union corporate office page helpful.

Frequently Asked Questions

Where is The Check Cashing Store headquarters?

The current principal and mailing address for the active Florida entity is 2078 North University Drive, Sunrise, FL 33322. Sunrise is near Fort Lauderdale but is a separate city.

What is The Check Cashing Store corporate address?

The current official Florida principal address is 2078 North University Drive, Sunrise, FL 33322. The old 100 Berwyn Park Road, Berwyn, Pennsylvania address should not be presented as the current headquarters address.

What is The Check Cashing Store customer-service number?

Call 1-800-361-1407. This is the telephone number currently displayed throughout the official website.

What is The Check Cashing Store customer-service email?

Email customercare@moneymart.com for general customer-service questions. Do not email sensitive bank-account, Social Security, card, PIN, or password information.

What are the customer-service hours?

Current posted hours are Monday-Friday from 8:00 a.m. to 11:00 p.m. Eastern Time, Saturday from 8:00 a.m. to 8:00 p.m., and Sunday and holidays from 9:00 a.m. to 6:00 p.m.

Is The Check Cashing Store now Money Mart?

Yes. The official website states that The Check Cashing Store locations are receiving the Money Mart name and appearance. Customers may continue to encounter both names during the transition.

Who owns The Check Cashing Store?

The Check Cashing Store operates within Momentum Financial Services Group. The Check Cashing Store and Money Mart names are registered service marks associated with Dollar Financial Group, Inc.

Is Money Mart a competitor of The Check Cashing Store?

No. Money Mart is the retail name replacing The Check Cashing Store and is part of the same corporate organization.

How do I complain about a Check Cashing Store branch?

Start with the branch manager. If the issue remains unresolved, call 1-800-361-1407, use the official contact page, request escalation, and keep a record of each response.

Where can I file an outside financial-services complaint?

Depending on the product and location, consumers may contact the CFPB or their state financial regulator. Florida payday-lender and financial-service complaints may be submitted to the Florida Office of Financial Regulation.

Official and Consumer Resources

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters information, customer-service contacts, and public company reviews since 2004. This page was reviewed using the current company website, Florida corporate records, parent-company information, official consumer resources, and visible reader feedback.

Page Update Note

This page was updated on August 27, 2026, to replace the outdated Pennsylvania address and telephone number, add the current Sunrise, Florida address, explain The Check Cashing Store’s transition to Money Mart, add current complaint routes, remove Money Mart from the competitor list, and summarize the limited visible reader feedback.

Disclaimer

CorporateOfficeHeadquarters.com is an independent consumer information and review website. It is not affiliated with The Check Cashing Store, Money Mart, Money Mart, Inc., Check Mart of Florida, Inc., Dollar Financial Group, Inc., Momentum Financial Services Group, MoneyGram, any lender, card issuer, branch, employee, or government agency.

This page does not provide legal or financial advice. Corporate addresses, telephone numbers, business names, branch locations, fees, loan terms, customer-service hours, and regulatory procedures may change. Verify important information with the company and applicable regulator.

Share Your Experience

Have you contacted a Check Cashing Store or Money Mart branch, customer service, or the Sunrise office about a complaint? Share the general location, service involved, support route used, and whether the concern was resolved. Do not post private financial or identification information.