Ryan's Corporate Office Headquarters

74 comments
Ryan's Buffet Corporate Office Headquarters
1020 Discovery Rd., Ste. 100
Eagan, MN 55121 USA
Corporate Phone Number: 1-651-994-8608
Fax Number: 1-651-365-2356
Customer Service Number: 1-800-871-0956


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74 comments:

  1. refusing service to 100 military men gettng ready to deploy is a disgrace. nonsense that your corporation no longer go to army for payment. you should be ashamed at the way your workers treated these men. my family and i will never use your business ever again.

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    1. Our Springfield,Missouri Ryan's Restaurant advertised a free meal to veterans on November 11th (Veteran's Day) and then when my husband drove all the way up there, they denied him at the door saying, "We don't do anything like that". You damn right you don't and we won't give you our business anymore either. WHAT A SHAMEFUL ACT OF DISRESPECT!

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  2. That's real sad there workers are crappy here to in Kalamazoo,MI and the sad part about their so called district managers are in their while all this is going on no wonder old country buffet filed foe bankruptcy and they steal customers money and act like they gave it back and go through and screen what they post for their complaints

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    1. I just went there with my bowling team and I'm only in high school I'm sueing for a health violation serving me raw steak that was no type of rare

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  3. All i want to say is I want my money back that you have not returned to me since February 7,2013 and its taken that long for you to respond back to me rip offs hungry for other peoples cash not a good look for old country buffet it should be called old country rip off

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  4. I couldn't put my name in the last comment I questioned about my money that is still owed out to me by your company old country steals customers money but it is Tameka Mckinzie I've called your corporate plenty of times and no solid answer yet

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    1. I was told bye my manager i was q piece of Shit now how is a manger talk to a employer and other employees this and noone is looking into Her Behavior toward da company. A worker of Ryan's ur statement to this action. .

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  5. This is about Ryan's in Crestview Florida. To began with I'm sorry for feeling the need to do this. Normally I just let it go. I'm on your mailing list and I am one of your seniors for about five years. I get emails telling me that you're having butterfly shrimp or tonight it was baby back rib's, every time they hardly put any out for us to eat, tonight my wife and I got four ribs a piece and I had to wait for them and there were only that many left in the pan, I went back in about ten min and there were no ribs ready. I waited a while, then where the rib's were they had beans, I asked for the rib's, I was told it would take seven more min, I waited, no rib's. The manager came and told me it was going to take longer and pointed to a table and told me to sit there until they came out. I went back and sat down with my wife and she told me you said they probably would be out of rib's by the time we got there. Well the time before it was butterfly shrimp, I got there at two pm and they were already out, I went ahead and ate and left without saying anything like I have in the past. Sorry I get tired of being lied to and waste my time going thinking I'm going to get something and leave disappointed every time. James Terrell, 195 Virginia street, Crestview Fl 32539

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  6. One of ryans supervisors in waycross ga is a real prick. hes very rude and certainly NOT DOING HIS JOB,. SOMEONE REALLY NEEDS TO DO SOMETHING ABOUT HIM, QUICKLY BEFORE YOUR COMPANY GETS RUINED ANYMORE THAT IT ALREADY IS!!! SERIOUSLY. GET A GRIP AND START HIRING PEOPLE WILLING TO DO THEIR FREAKING JOB BEFORE ONE OF YOUR STORES GET SHUT DOWN PERMANANTLY. THEIRS WAY TO MANY PEOPLE COMPLAINING FOR THEIR NOT TO BE ANYTHING DONE ABOUT THAT LAZY MAN YOU CALL A SUPERVISOR. GEEEzZZZ

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    1. No they get rid of them and bully them around until they either quit or go off and get fired.

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    2. That's for sure. The "bully them until they quit" they made me cry. I definitely don't like the management here in mount Vernon,il . I'll say it's one of the best in southern il from what customers say. But the employees deal with some shit.. I swear.

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  7. My family was out at Ryan's in Dothan,Alabama the other day, enjoying our meal, when out of nowhere there was one of your managers yelling and cussing at a young man in the front lobby. apparently the man made a comment about another person in the restaurant and (Heather) the manager didn't like what he said. As a manager she didn't handle the problem well at all. and to be cussing in the restaurant for everyone to hear wasn't professional. I was shocked to see a manager act the way she did.

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  8. Ryan's in crossville,tn.I got a phone call from Ryan's and the lady on the other said someone from my number had called the day before and placed an order.I told her she did not receive it from my number and she continued to argue with me that they did and my number was on their caller id.Then she said the last was Watson and again I told her it was not from my number and told her our last name which wad not watson so she hung up on me.I called back and asked to speak to manager.When the manager finally got on the phone it was the same lady that had hung up on me.I told her I didn't appreciate getting hung up on because she made a mistake and then she back tracked and said it was the number that was wrote down(not on the id).I told her again she should not have hung up on me for her mistake so she hung up on me again!Not very pleased with their crappy management.

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  9. Will be calling the Labor board on those Pensacola punks for stealing hours and not treating employers correctly. Management sucks! Fix it!

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  10. Pensacola Manager offers an employee a side job inside the restaurant (assuming he's paying out of pocket), He offers a certain amount of money about a month ago, the employee does the job the next day the job is offered. Employee only gets paid not even a third of the amount offered a week later and another third 2 weeks after that. By this time he has an attitude about paying the rest. He makes a smart comment about he should have hired cheaper labor and doesn't want to even finish paying. He's the one that offered that amount of money upfront in the first place. Who should I call? That employee was so pissed about the comments that were made to him plus other wrong doings going on, he's about to call corporate or Labor Board plus........

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  11. I just heard from a friend that works at one of your Ryan's restaurants that you are going to be open on Christmas Day. I think this is so wrong! Even Walmart closes on Christmas Day!
    I watched your show on uncover boss. You were so concerned about your workers. Think that was a line of bull! The regular workers work for not much money. Pay for their meals while working. Now open on Christmas! Really!
    The least you could do is pay them time and a half for that day! Since you don't give bonuses or holiday gifts out! If you don't want to do that close one day a year!
    For shame on your company!

    Thank you,
    A concerned consumer
    Now not a chance to get my money!

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  12. New year's eve, we went to Ryans for a nice sit down breadfast experience. The time was 7:45 am and they open at 7:30am. The sign was so inviting when lit in red saying OPEN. We parked and went in the first door. We tried the second door and it was LOCKED. We ended up going to IHOP for our sit down breakfast. Very disappointed in Ryans. I will repost this on Facebook.

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  13. The white female manager at the chattanooga hixson location was asleep in the back room. I took a picture if her but have no where to attach it. How is this possible? The girls and other managers are working hard to keep this location open. BUT THIS LAZY GIRL NEEDS TO BE FIRED!!!!

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  14. I was at the ryans in orangeburg sc. When we were in line waiting we did not get our drinks so when we paid the cashier asked us what type of drink we wanted we told her and she said the waitress would bring us our drink.the food was good. But what turned me off was when I went to use the bathroom it was in horrible conditions. The tile was loose from the walls.some tile was missing.. The water was running sinks clogged, tiolets were nasty , no handles to turn off water. I haver been in a bathroom thas was so nasty I will never visit that restaraunt again. The bathroom needs a renovation BAD.I saw the ceo on undercover boss friday jan.24, 2014 he should have came to orangeburg south carolina.

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  15. Your Ryans store in pensacola Florida needs to be shut down they can not keep a manger the ones they do get are as rude as can be . I have seen so many good hard working people in that store fired or quit . The food is half done the service is crap i will never bring my family in there again . Thanks for nothing ryans

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  16. Pensacola Ryan's on Hwy 29 don't go the manager stands at the buffet bar and yells to the kitchen personnal to bring out what is needed. So unprofessional and just plain rude. Customers are talking among themselves that he was grabbing food with his bare hands that's just nasty. Really need a new manager. Denise Lewis

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  17. The Sylva NC manager refused to let an employee leave when his (the employee) father had been airlifted to a hospital in a coma! This was totally inexcusable!!! The father was on life support for 3 days before coming out if his coma.

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  18. Tupelo,ms ryans is disgusting the entire staff is lazy and non-careing. 2days visit 3-11-14 staff was argueing with each other to help keep food area clean. Salad bar was bare and no qorker bothered 2 refill and this was lunch-time. this restaurant experience was highly disappointing!!!

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    1. The in Tupelo has been disgusting for several years now. We (a group of professionals) would have a meeting there once a month and it was awful. After a few years of eating below standard food in a filthy place we finally decided to go somewhere else. Tables, floor, bars, bathrooms (overflowed on several occasions) was nasty. And, none of us goes there personally any more. The entire staff and restaurant needs a major overhaul. The health department inspector needs to shut them down. Wonder why they've been getting their license renewed?

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  19. I went to the Ryan's in Crestview Fl . I have tried to give them a chance over and over again. But this is it no more. I wish someone from corp office chould have been there. But reading the past reviews it looks like company do not care at all.The chairs was FILTHY ( Sticky), The waitress apron was VERY DIRTY.several days of soiled food on it. Childern under 10 serving them selfs TASTING food with fingers BEFORE putting food on plate.Staff watches and do not do or say anything. I went to the steak bar to get a steak .I ask for a med well steak and recieved a very RARE one .I showed it to cook he said my bad.Told me to come back later. I departed after 15 min and will not come back. I had to turn my back to the food bars so I will not see the childern playing in the food. I pray that I do NOT get sick. This was Easter [email protected]:15 pm Thats the Crestview Florida.location CORP NEEDS TO PAY THIS RYAN'S LOCATION A VISIT SOON. OR CLOSE IT. if you care .

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    1. The coment I just posted is TRUE!! I hated to do it But I want something done.

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    2. I agree with the last coment I will not go back.. Overhaul it!!

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  20. This is about the Ryan's of Rome, Game. There is a sweet cashier that is pregnant and they make her run the register alone during very busy times. I, being also pregnant, know that you have to make frequent bathroom trips or you can get infections or have accidents... and your feet hurt just standing in one spot.. can they not offer her a stool to sit on when it is busy? Not only me, but many women there that night were upset about this event... Bless her heart!

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  21. It's a manager in the Waycross office that treat his workers bad. He talk to them any type way and threaten to fire them for no reason. I seen so many good workers he done ran off. Someone really need to pay a visit to that store because it is so unorganized, and it starting with MANAGEMENT. ...This been going on to long there I been there for over 4 years and have gotten no raises.. It's sad how they treat the customers and there workers.

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  22. Old Country Buffet In Richfield MN is poor management!

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  23. The Family went to the Southaven ,Ms location and it was nasty! Food all over the floor and bathrooms beyond nasty!

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  24. I have a complaint about the manager, Karen, at the Ryan's in Forest City, NC. I eat there often. She is always rude and sarcastic with customers and employees. I've heard her degrade cook staff for not being quick enough. Yet instead of helping this only employee working the bar during Sunday afternoon lunch (the Church crowd) she just follows them around and nags them. She is rude to everyone! Even when she sounds like she is trying to be nice, its in a negative way. I would really like to see something done about this problem. Yes it is a problem.

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  25. Elkhart indiana....
    Service was not great.
    Food not good
    Table chairs and the cap on half walls were greasy and sticky.
    For the price for seniors and 17 month old was almost 29.00. We could go some where else for a better experience.
    Will not be back

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  26. Just had the most disrespectful encounter at the Ryan's in Corinth MS! Arrived at 2:50 pm and sign said steaks are served at 3:30 pm, served not cooking starts at 3:30 pm. When we asked about getting a steak we were told we were putting pressure on the "cook". How is that when you said you serve steaks at 3:30 pm and it's 3:35?? And then the manager was RUDE when we asked for the number to corporate so that we could complain. She snatched the receipt from one of family members hand! Very unprofessional and we will not be back.

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  27. Dear sir, i am a very loyal customer of your store in Columbia,S C. I am VERY disapointed in this branch of your resturants. The manager was changed, and this resturant has gone downhill! My family LOVES Ryans. It has been a family day dinner for my family for 26 years to come and eat at Ryans . The manager you have at this store is just AWFUL!!!! He is RUDE, downright MEAN! It brings tears to my eyes that my family and i will not be going to this resturant anymore!!!!!

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  28. I normally do not complain much about restaurants,but the incident that happened earlier.today at the Ryans in Alcoa,TN was something I couldn't ignore. We had paid for.our meal sat down and was eating..midway through our meal we were asked my the waitress if we would mind to move our stuff?! They had recievdd a call for 60 guests needing space,which whom DID NOT book a space. I spoke with the manager who refused to give me her name and she bobbed her head and kept saying "and what do you expect me to.do!" space had not been booked therefore those 60 guests should have had to find seats where there were available like any other guest. I just couldn't believe the managers attitude in front.of other guests and the refusal of our money back.

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  29. I just wanted to inform you of the very poor meal I had in your restaurant located in Lexington SC. They have already closed one of your restaurants here and this one is not going to be far behind.Your food really sucked the last two times I have dined in your establishment and I believe I have dined in your restaurant for the last time.Sad very sad.

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  30. Tupelo mississipp. Took my mother there for a sit down meal. We went to the area to fix our plates and it was bare. No salad no dressings and hardly any food without scraping the pans. Silverware was dirty, plates dirty, just disgusting. Will never return to that place again.

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  31. Forest City. N.C. Girl friend and I went to try have a decent meal on a Friday afternoon but there was one problem, the food bar was bare. My chick raised hell but only got stupid excuses from the lady who was playing the part of a manager, what a joke.

    We visited same Ryan's about a month prior and had a waitress with an attitude. I am about to write corporate and see what their response but it will only be a waste since I have no intentions of returning to that 1/2 ass joint they call a place to eat. It's only a matter of time tell the place will go under as the writing is on the wall.

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  32. SERIOUSLY, someone needs to read ALL of the reviews. It is evident that Ryan's has serious issues that are not being addressed.
    Here in Crestview, Florida, on I-10, the quality of a dining experience is not good.
    I keep hoping that things will improve, but dishes are always dirty....................and wet. Let's see: Water and old food on supposedly clean plates. GROSS!
    Never get a steak cooked properly and it gets thrown away.
    Many times the buffet items are empty.
    Lemons and salad items are frozen to the containers?????????????from the day before????????
    Steak cook was actually cleaning one time........above the food cooking!!!!!!!!!!!
    Kitchen people put out food with bare hands...........
    Is any one up there minding the store???????????????
    Maybe you can send people to the Golden Corral restaurants for Real training. And maybe, compare what they offer to Ryan's. Golden Corral cooks have Great attitudes. The food is very good, high quality, always filled, hot, 3x the number of items offered.
    It don't take a scientist to figure out there are problems and they need fixing.

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    1. Where is that Golden Corral at? Have never had a food experience with that restaurant.

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  33. We in WV. had a major water crisis last year in Jan. I was always offered BOTTLED water at your restaruants when I went to eat there. This past Sunday your establishment had NO bottled water to offer . When I said I wanted bottled water with my meal (And willing to pay for it) they told me they were not going to offer it anymore. Some of us DO NOT want to drink the water still after all this time. I had to eat my meal without anything to drink, which I will not do again. I will be bringing my own bottled water since you don't and won't offer this in the future. I do not think this is good practice for your business. Other eatery's in the area still offer bottled water for sale with their meals. I would like to see you offer bottled water again for the ones that want that option. I was fully disappointed with the meal with nothing to drink. You should look into this , it would help your business. Also, when you did offer the bottled water , you charge for 2 bottles instead of one. I do not want 2 bottles with my meal , only one. I think this is a disgrace not to be able to buy just one bottle. I may just take my business elsewhere.

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  34. it is simply a shame the way Ryan's has gone downhill. Does no one in the corporate office care anymore. I was a Ryan's manager, I went to the University I graduated with a gold diploma. I was so proud o myself and to be part of such an awesome company. We went to Ryan's last night in Huntsville Alabama it was a mess managers floating around everywhere but still the bar was dry,the restaurant was dirty I glanced into the kitchen and I almost threw up. There is no excuse for store looking like this. I guess Ryan standards and changed a lot. It truly breaks my heart .you should put a task force in place to visit every Ryans restaurantssend them into evaluate report and kick ass and take names. Times are going to get hard it won't be so easyto make that dollar. Ryan's needs to get a handle on it now if they care. Thank you ex manager.

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  35. The Ryan's in Longview, Texas is not that better from all these other stores mentioned. The managers are running around like chickens with their heads cut off. Half of the employees disappear and can not be found. The good employees that do their work are doing it all because the other employees disappeared on them. The bar have taken a hit s bad you see them and walk right back out the doors. Ryan's no longer takes pride in what they do anymore. The few employees that did that I know have quit because they can not deal with the B.S. anymore and quite frankly I do not blame them for walking out. Ryan's should also do drug test because most of the employees who work in Longview, Texas look like they are stoned out of their minds or they are jut zoning out and do not hear anything being said to them. Two of my favorite cooks I knew who use to work their always took pride in what they served and always made sure the bars were fresh and cleaned at all times. Because these two are no longer there I will not be going back. I have talked to other customers that have known them and they said they are not going back either, because they know the food will no longer be cooked right and the bars will be dry and old looking. Why fork over the kind of money we pay to eat on our lunch breaks or on our dinners when all we are going to get is crap. If we want crap that bad we will get it out of a trashcan. We work long hours and do not want to go home and cook so we go to Ryan's to eat but since it has gone down hill our business will go else were. We hope the two cooks we knew are better off then with Ryan's and it is sad to say I would not even want my kids or even my worst enemy working for Ryan's ever.

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    1. i feel same way some spend more time outside smoking when people need to be waited on people getting up waiting on thereself some waitress running people off got one girlfriend sits on his job while he working spend more time watching each other than the custmers alot times no cashier people walking out they say there open until 9pm some waitress told them there closing lost alot people there next group came in they took them because it wasnt the waitress on the cashier somebody from main office needs to spend one week there see what all going on

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    2. RYAN'S TYLER TEXAS - FIRST AND LAST VISIT
      How can I read multiple horrible reviews most of which were 2015 reviews and nothing is done about it. I echo all of the sentiments in everyone's comments. This was my first and last trip to this restaurant. I went today 10/6/15 at approx. 5:30 - 6pm. Without a doubt it was the most disgusting place I have ever eaten in my life and I am pushing 60. I went with my daughter and her 2 children and spent 32.22 for really nothing. I would guess that we may have consumed 1/2 of the normal consumption of 1 meal between the 4 of us. Even the drinks tasted funny. I honestly hope none of us get sick. IS THERE NOT SOMEONE MONITORING THESE REVIEWS.........I have never posted anything this negative about a local place of business. RYAN'S YOU SHOULD BE ASHAMED OF YOURSELVES. YOU NEED TO GET YOUR ACT TOGETHER OR CLOSE THE DOORS.

      What a surprise - the corporate website is nothing but complaints regarding the Ryan's all over the place....BUNCH OF CRAP

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  36. heard your coming to longview ,tx make sure you watch annd check night shift good help on days shift need to watch a whole week on the nights shift alot trouble there plus guy and girlfriend watch each other girl jealiuis other her live in boyfriend he cant do his job watching her and the baby thats needs to be home with her mother not in a business while watching daddy work she gets free meals while others have to pay

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