SuperFresh is a supermarket banner associated with Key Food Stores Co-Operative and independently operated neighborhood grocery stores. This page provides SuperFresh corporate office information, the Key Food headquarters address, customer service guidance, complaint escalation steps, gift-card resources, and links for locating individual stores.
SuperFresh Corporate Office and Key Food Headquarters
- Brand: SuperFresh
- Banner Owner: Key Food Stores Co-Operative, Inc.
- Key Food Headquarters Address: 100 Matawan Road, Suite 100, Matawan, NJ 07747, USA
- SuperFresh Website Contact Phone: +1-848-202-3100
- Customer Service Email: cu**************@*****od.com
- Customer Service Route: Contact the individual SuperFresh store first for store-specific complaints, refunds, product concerns, or employment questions.
- Official Website: SuperFreshSupermarkets.com
- Store Locator: SuperFresh Locations
- Official Contact Page: SuperFresh Contact Us
- Gift Cards: SuperFresh Gift Card Information
- Corporate Status: Supermarket banner within a privately held grocery cooperative
SuperFresh and Key Food Stores Co-Operative
SuperFresh is a grocery banner owned by Key Food Stores Co-Operative, Inc. Key Food supports independently owned supermarkets operating under SuperFresh, Key Food, Food Universe, The Food Emporium, Food Dynasty, and other banners.
This structure means that the Matawan, New Jersey address is best described as the Key Food headquarters address. It is not a centralized customer-service office that directly handles every SuperFresh store transaction, employee, refund, or operational decision.
The current official SuperFresh website covers store locations, weekly advertisements, digital coupons, shopping lists, gift cards, recipes, product recalls, and customer contact resources.
SuperFresh Customer Service Routes
| Issue | Recommended First Contact |
|---|---|
| Store service or employee complaint | Customer service desk, department manager, or store manager |
| Refund, pricing, or overcharge | The store where the purchase occurred |
| Spoiled, expired, or damaged product | Store manager with the receipt, packaging, UPC, date, and photographs |
| Digital coupon or account problem | Official SuperFresh contact page with screenshots and the selected store |
| Pickup or delivery order | The store and the delivery platform that processed the order |
| Gift-card problem | Official gift-card page, issuing store, or telephone number printed on the card |
| Job, payroll, W-2, or HR question | The local employer listed on the application, paystub, or employment paperwork |
| Unresolved banner or corporate issue | Official contact page or written correspondence to Key Food headquarters |
SuperFresh Complaints and Escalation
For most SuperFresh complaints, begin with the location where the transaction or incident occurred. Ask for the department manager or store manager and explain the resolution you are requesting.
- Document the store: Record the store address, city, telephone number, and store number when available.
- Keep your evidence: Save receipts, photographs, product packaging, coupon screenshots, order confirmations, and refund promises.
- Speak with local management: Ask the store manager or owner to review the issue.
- Use the official contact page: Submit the store location, date, transaction details, and requested resolution through SuperFresh Contact Us.
- Request escalation: If the local store cannot resolve the matter, ask whether the complaint can be reviewed by the store owner, operator, or Key Food support team.
- Write to headquarters when appropriate: Send a concise, documented corporate-level concern to Key Food Stores Co-Operative, Inc., 100 Matawan Road, Suite 100, Matawan, NJ 07747.
Information to Include with a Complaint
- SuperFresh store address and city
- Date and approximate time of the incident
- Receipt or order number
- Product name, UPC, lot number, and expiration date when relevant
- Photographs of products, shelf labels, receipts, or store conditions
- Names or titles of employees and managers involved, when known
- Prior contact attempts and any response received
- A clear explanation of the resolution being requested
Refunds, Returns, and Pricing Problems
Refund and return policies may vary because SuperFresh locations can have different independent operators. Take the product and receipt to the store where the purchase occurred. For an incorrect sale price, digital coupon, or checkout total, keep photographs or screenshots of the advertised offer and shelf label.
If an order was placed through a delivery service, contact the service that processed the payment in addition to the store. The delivery platform may control the refund, service fee, shopper adjustment, or cancellation process.
SuperFresh Gift Cards
SuperFresh provides an official gift-card information page. Availability, participating stores, and redemption conditions may vary.
For a missing balance, declined card, activation problem, or damaged card, contact the store where the card was purchased or use the support information printed on the card or receipt. Keep the purchase receipt and activation record, but do not post the complete card number or PIN in a public review.
Digital Coupons, Weekly Ads, and Account Problems
Digital coupons and weekly advertisements may depend on the selected SuperFresh location. Confirm that the correct store is selected before using an offer. If a coupon does not apply, save screenshots showing the offer, expiration date, qualifying product, selected store, and checkout receipt.
Use the official contact page for website, account, wallet, or digital-coupon concerns. Do not share account passwords or private verification codes in comments.
Food Quality and Product Recalls
For spoiled meat, seafood, produce, dairy products, bakery items, expired food, damaged packaging, or suspected contamination, notify the store manager promptly. Keep the receipt, packaging, UPC, lot code, expiration date, and photographs when it is safe to do so.
Current recall notices may be reviewed on the official SuperFresh Product Recalls page. Serious food-safety concerns may also be reported to the appropriate local health department or government food-safety agency.
SuperFresh Employment and Human Resources
Many SuperFresh employees work for an independent store operator rather than directly for Key Food Stores Co-Operative. Job applications, payroll questions, employment verification, W-2 requests, scheduling issues, and workplace complaints should normally begin with the employer shown on the employee’s paystub or employment paperwork.
Applicants can also review Key Food Careers. CorporateOfficeHeadquarters.com has not verified a universal public SuperFresh human-resources phone number.
SuperFresh Reviews and Complaint Themes
Current SuperFresh reviews on CorporateOfficeHeadquarters.com are limited. Reported themes include concerns about employee or manager conduct, food freshness, difficulty obtaining customer-service assistance, and questions about planned store openings or closures.
These comments describe individual experiences and may not represent every SuperFresh location, owner, manager, employee, or corporate response. Because locations may have different operators, reviewers should identify the city and state of the store involved without posting private personal information.
SuperFresh History
The SuperFresh name originated in 1982 as an A&P supermarket banner serving markets in the Mid-Atlantic region. After A&P entered bankruptcy and liquidated its grocery operations, Key Food Stores Co-Operative acquired the SuperFresh banner name and related intellectual property in 2016.
Key Food subsequently relaunched SuperFresh for stores within its cooperative network. The present-day SuperFresh banner should therefore be distinguished from the former A&P-operated Super Fresh chain. Questions about a former A&P location may not be connected with a current SuperFresh operator.
SuperFresh Competitors and Related Corporate Offices
SuperFresh locations compete with independent neighborhood supermarkets, regional grocery cooperatives, discount grocers, and national supermarket chains. Related COH pages with verified live links include:
- Key Food Corporate Office
- Stop & Shop Corporate Office
- Aldi Corporate Office
- Whole Foods Corporate Office
- Walmart Corporate Office
Official SuperFresh Resources
- Official SuperFresh Website
- SuperFresh Store Locator
- SuperFresh Contact Page
- SuperFresh Gift Cards
- SuperFresh Product Recalls
- Official Key Food Website
- Key Food Careers
Frequently Asked Questions About SuperFresh
Where is the SuperFresh corporate office?
SuperFresh is a supermarket banner owned by Key Food Stores Co-Operative. The Key Food headquarters address is 100 Matawan Road, Suite 100, Matawan, NJ 07747.
What is the SuperFresh corporate phone number?
The official SuperFresh website’s privacy information identifies +1-848-202-3100 as a contact phone number. Store-specific concerns should generally begin with the individual SuperFresh location.
Who owns SuperFresh supermarkets?
Key Food Stores Co-Operative owns the SuperFresh banner. Many individual supermarkets using the banner are independently owned and operated.
How do I complain about a SuperFresh store?
Start with the store manager. If the complaint remains unresolved, use the official SuperFresh contact page and identify the exact store, date, receipt, and requested resolution.
How do I locate a SuperFresh store phone number?
Use the official SuperFresh store locator and select the appropriate location. Store telephone numbers, hours, services, and policies can vary.
Is the current SuperFresh company the same as A&P?
No. A&P previously operated the Super Fresh banner, but A&P liquidated its supermarket business. Key Food acquired the SuperFresh brand in 2016 and relaunched it within its cooperative network.
Where should SuperFresh employees send HR questions?
Employees should contact the employer identified on their paystub, tax form, or employment agreement. Because many stores are independently operated, the local store owner may be the correct employer and HR contact.
How do I report expired or unsafe food?
Notify the store manager and provide the receipt, product packaging, UPC, expiration date, lot code, and photographs. Serious food-safety concerns may also be reported to the local health department.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, customer-service contacts, complaint routes, and company information for more than a decade. This page is designed to help readers distinguish between a local SuperFresh store issue and a matter that may require escalation through Key Food headquarters.
Page Update Note
This SuperFresh corporate office page was updated on August 5, 2026, to identify Key Food Stores Co-Operative as the current owner of the SuperFresh banner, clarify that many stores are independently operated, add the current official SuperFresh website and store locator, update customer-service routing, remove an unverified gift-card telephone number, distinguish the current brand from the former A&P chain, and summarize existing customer review themes.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with SuperFresh, Key Food Stores Co-Operative, any independently operated SuperFresh supermarket, A&P, any grocery delivery platform, or any customer-support team. This page is for informational and review purposes only. Addresses, phone numbers, store operators, policies, support routes, gift-card terms, employment processes, hours, and services can change. Verify current information directly with SuperFresh or the individual store.
Share Your SuperFresh Experience
If you have contacted a SuperFresh store manager, used the SuperFresh customer-service page, reported a food-quality concern, requested a refund, experienced a digital-coupon problem, asked about a store opening, or attempted to escalate a complaint through Key Food headquarters, please share your experience in the comments below.
Identify the store’s city and state and explain what happened, how the store responded, and whether the problem was resolved. Do not include payment information, gift-card numbers, account credentials, employee records, or other private personal information.