Buca di Beppo’s operations are overseen by Atlanta-based Jackmont Hospitality following an ownership change in 2024. Use this guide to distinguish the operator’s corporate office from restaurant feedback, catering and group-dining contacts, and to follow up on an unresolved concern.
Write a Buca di Beppo review — share what happened and whether the restaurant or corporate team helped.
Operating company’s corporate office:
Jackmont Hospitality
1760 Peachtree Street NW, Suite 200
Atlanta, GA 30309
Jackmont corporate phone: 404-523-5744. This is Jackmont’s published general office number, not a dedicated Buca complaints or HR hotline.
Restaurant feedback: Use Buca’s official contact form.
Group dining and catering: 1-877-955-2822.
Checked September 5, 2026, against Jackmont’s corporate information, Buca’s published address information and its group-dining page. Confirm the recipient before mailing correspondence.
On This Page
Buca di Beppo Corporate Phone Number and Contact Options
For a dining experience, order or reservation, start with the restaurant involved. Use the operator’s office for corporate routing when the appropriate contact remains unclear.
| Reason for contacting Buca | Contact and purpose |
|---|---|
| Corporate routing through the operating company | 404-523-5744 — Jackmont Hospitality’s general office. Identify Buca di Beppo and ask which team should receive your inquiry. |
| Dining feedback or an unresolved restaurant concern | Use Buca’s contact form. Include the restaurant location and visit date. |
| An order, bill or existing reservation | Find the restaurant’s direct number in the official location directory and ask for the manager or reservation contact. |
| Group dining, parties and catering | 1-877-955-2822 — the published event and catering route. For an existing booking, have the confirmation and event date ready. |
| Employee payroll, employment records or HR questions | Start with the employer and payroll contact shown on your employment documents. Ask your restaurant manager for the appropriate HR route; a dedicated Buca HR number was not verified. |
How to Escalate a Buca di Beppo Complaint
These are suggested follow-up steps, not a published company escalation procedure.
- Ask the restaurant manager to review the issue. Explain the concern about food, service, an order or a bill. For a party or catered event, start with the person handling your booking.
- Keep the relevant records. Save the itemized receipt, order or reservation confirmation, visit date and time, and previous messages. For a pricing concern, retain the menu, offer or event agreement you relied on.
- Request a specific resolution. Explain whether you want a billing correction, order replacement, explanation of an event charge or manager follow-up. Ask for the next step and an expected response date.
- Use the official contact form if the issue remains unresolved. Identify the location, summarize the timeline and explain what the manager has already said or done. Request review by the responsible regional or operations team.
- Ask Jackmont for routing assistance when needed. Provide the restaurant name and a concise description of the unresolved matter. Confirm the department and mailing instructions before sending a written complaint.
Public reviews and official complaints are separate: Posting here does not notify Buca di Beppo, request a refund or change a reservation. Contact the restaurant or company directly for those actions.
Buca di Beppo Headquarters and Contact Questions
Is Buca di Beppo still headquartered in Orlando?
The former Orlando address should not be treated as a confirmed current headquarters. Buca’s privacy policy contains conflicting information: an Orlando address appears in one section, while its California privacy contact lists BDB Intermediate, LLC at the Atlanta address above. Jackmont, which oversees operations, also publishes its office in Atlanta. Confirm where your correspondence should go before mailing it.
Who handles a party deposit or cancellation?
Contact the restaurant or event representative named in your booking confirmation. Ask them to explain the deposit, cancellation and refund terms in your agreement. If a charge differs from what you accepted, provide the agreement and request a written explanation.
What if the restaurant I visited has closed?
Check the official location directory, then use Buca’s contact form to identify the closed restaurant and the date of your transaction. For an outstanding booking or payment, retain your confirmation and ask which entity is responsible for reviewing it.
Is 1-877-955-2822 the general customer support number?
Buca publishes that number for group dining and catering. For feedback about a meal or service, use the restaurant manager or official contact form.
About Buca di Beppo and Its Ownership
Buca di Beppo began in Minneapolis in 1993. The restaurant chain serves Italian-American dishes in portions intended for sharing, with group dining and celebrations forming part of its business.
According to Buca’s ownership announcement, Main Street Capital acquired the business in November 2024 following its bankruptcy filing. Main Street partnered with Jackmont Hospitality to oversee operations. The former Planet Hollywood ownership description is therefore outdated.
Related Italian Restaurant Corporate Office Guides
Why Trust Corporate Office Headquarters?
We reviewed Buca’s official contact routes, location directory, group-dining information, privacy policy and ownership announcement on September 5, 2026. This guide distinguishes the operating company’s office from restaurant support and flags the conflicting address information.
Independence: CorporateOfficeHeadquarters.com is not affiliated with Buca di Beppo, Jackmont Hospitality or Main Street Capital. Reader reviews reflect individual experiences.
Share Your Buca di Beppo Experience
Which restaurant did you visit, what happened and who did you contact? Tell readers whether the manager, event team or corporate contact resolved the issue. Positive and negative experiences with dining, service, catering and follow-up are welcome.
Keep contact details, reservation numbers, payment information and employee records out of public comments and photos. If your concern is later resolved, a follow-up can help other readers.