Guests may search for the Radisson Hotels corporate office, Radisson headquarters, corporate phone number, reservations, Customer Relations, Choice Privileges support, Radisson Blu corporate information, or a complaint-escalation route when they need help with a hotel stay, reservation, cancellation, refund, billing issue, loyalty account, room condition, group booking, employee concern, or unresolved property complaint.
Radisson no longer has one corporate organization for every region. The Radisson brands in the United States, Canada, Latin America, and the Caribbean are owned by Choice Hotels International. Radisson Hotel Group separately controls the brands in Europe, the Middle East, Africa, and Asia-Pacific.
This page provides current Americas headquarters information, verified Choice Hotels contact numbers, international Radisson corporate information, reservation and complaint guidance, ownership and leadership details, current reader-review themes, related corporate office pages, and answers to frequently asked questions.
Radisson Hotels Americas Corporate Office and Contact Information
- Brands Covered: Radisson, Radisson Blu, Radisson RED, Radisson Collection, Radisson Individuals, Park Plaza, Park Inn by Radisson, Radisson Inn & Suites, and Country Inn & Suites by Radisson in the Americas
- Americas Parent Company: Choice Hotels International, Inc.
- Choice Hotels Headquarters Address: 915 Meeting Street, Suite 600, North Bethesda, MD 20852
- Radisson Americas Parent-Company Phone Number: 1-301-592-5000
- Hotel Reservations: 1-877-424-6423
- Reservations Availability: 24 hours a day, seven days a week
- Customer Relations: 1-800-300-8800
- Customer Relations Availability: 24 hours a day, seven days a week
- Choice Privileges Reservations: 1-800-521-2121
- Choice Privileges Service Center: 1-888-770-6800
- Groups and Sports Travel, 10 or More Rooms: 1-866-351-3033
- Interim Chief Executive Officer of Choice Hotels: Dominic Dragisich
- Parent-Company Stock Symbol: NYSE: CHH
- Official Americas Booking Website: Radisson Hotels by Choice Hotels
- Choice Hotels Customer Support: Choice Customer Support
- Online Customer-Service Form: Submit a Radisson Americas complaint or question
- Manage a Reservation: View, change or cancel a reservation
The North Bethesda address is the headquarters of Choice Hotels International, the parent company that owns the Radisson brands in the Americas. It is not the headquarters of the separate Radisson Hotel Group serving Europe, the Middle East, Africa, and Asia-Pacific.
For an immediate problem involving a room, reservation, housekeeping, security, maintenance, billing, parking, accessibility, or employee interaction, contact the hotel’s front desk or general manager first. Most Radisson-branded hotels are independently owned and operated, and the local hotel may control the transaction and staff involved.
Where Is Radisson Hotels Headquarters?
The correct Radisson headquarters depends on the hotel’s location.
Radisson Headquarters for the Americas
Radisson brands in the United States, Canada, Latin America, and the Caribbean are owned by Choice Hotels International, headquartered at:
915 Meeting Street, Suite 600
North Bethesda, MD 20852
The Choice Hotels corporate telephone number is 1-301-592-5000.
Radisson Hotel Group Headquarters Outside the Americas
Radisson Hotel Group handles Radisson properties in Europe, the Middle East, Africa, and Asia-Pacific. Its registered corporate office is:
Radisson Hospitality Belgium SRL
Avenue du Bourget 44
B-1130 Brussels, Belgium
Telephone: +32 2 702 9200
Guests with international Radisson reservations or complaints should use the country-specific contacts available through RadissonHotels.com.
Radisson Corporate Phone Number
There is no single corporate phone number covering every Radisson hotel worldwide.
For a Radisson hotel in the Americas:
- Choice Hotels Corporate Office: 1-301-592-5000
- Reservations: 1-877-424-6423
- Customer Relations: 1-800-300-8800
- Choice Privileges Service Center: 1-888-770-6800
For an international Radisson Hotel Group property, use the official global contact page to obtain the number for the country in which the hotel or reservation is located.
Outdated Radisson Corporate Contacts
Older Radisson listings may show:
- 1 Choice Hotels Circle, Suite 400, Rockville, Maryland
- 1-763-212-5000
- 1-800-615-7253
- 1-800-967-9033
These contacts are not shown on Choice Hotels’ current central corporate or Customer Support pages and should not be relied upon as the primary Radisson Americas headquarters, reservations, or complaint contacts.
The current Choice Hotels headquarters is in North Bethesda, Maryland, and the current central reservation number is 1-877-424-6423.
How to Contact Radisson Customer Service
For a Radisson, Radisson Blu, Radisson RED, Radisson Collection, Radisson Individuals, Park Plaza, Country Inn & Suites, or Park Inn by Radisson hotel in the Americas, use the following approach:
- Contact the hotel directly. The property should receive the first opportunity to resolve an active stay, room, billing, housekeeping, or maintenance concern.
- Ask for the general manager. Request a documented review when front-desk employees cannot resolve the issue.
- Keep the reservation and receipt. Save the confirmation number, folio, rate, room charges, deposits, and payment information.
- Contact Choice Customer Relations. Call 1-800-300-8800 or use the online contact form.
- Request a case number. Keep the date, representative’s name, case number, and promised next step.
- Contact the booking company when applicable. Expedia, Booking.com, Hotels.com, a travel agent, employer portal, or event organizer may control part of the reservation or payment.
For a Radisson property outside the Americas, use Radisson Hotel Group’s global contact page rather than Choice Hotels Customer Relations.
How to File a Complaint With Radisson Hotels
A useful Radisson complaint identifies:
- The exact hotel name and brand
- City, state, province, or country
- Stay dates
- Reservation confirmation number, shared privately
- Room type and booked rate
- Whether the reservation was direct or third party
- The issue reported to hotel management
- The manager’s response
- Photographs, receipts, or messages
- Choice Customer Relations or Radisson Hotel Group case number
- The specific resolution requested
Explain what happened in chronological order. Avoid sending several submissions containing different versions of the complaint because that can make the matter harder to review.
Which Company Handles My Radisson Complaint?
Hotel in the United States, Canada, Latin America, or the Caribbean
Contact the hotel and then Choice Hotels Customer Relations.
Hotel in Europe, the Middle East, Africa, or Asia-Pacific
Contact the hotel and Radisson Hotel Group through RadissonHotels.com.
Reservation Made Through a Third Party
Contact the website, travel agent, employer, tour company, or other business that processed the reservation or payment. Also contact the hotel when the complaint involves property conditions or service.
Group, Tournament, Wedding, or Event Reservation
Contact the hotel’s group-sales representative and the person who signed the group agreement. For an Americas booking involving ten or more rooms, Choice Group Services is available at 1-866-351-3033.
Radisson Hotel Reservations Phone Number
The current reservation number for Radisson properties in the Americas is 1-877-424-6423.
The reservations team is available 24 hours a day and can help with:
- New reservations
- Existing reservation lookup
- Date changes
- Room availability
- Rate questions
- Cancellation requests
- Finding a missing confirmation number
- Reservations not visible in a Choice Privileges account
Keep the confirmation number after booking and record any cancellation number provided.
How to Change or Cancel a Radisson Reservation
For an Americas property booked directly through Choice Hotels:
- Sign in to the Choice Privileges account.
- Open the reservation through the Choice website or mobile app.
- Use Manage Reservations if the booking is not attached to the account.
- Enter the confirmation number and last name.
- Call 1-877-424-6423 when online changes are unavailable.
- Save the cancellation or modification confirmation.
Every reservation is subject to its own cancellation deadline. The deadline should appear during booking and in the confirmation.
Advance Purchase rates are generally non-cancellable, non-changeable, and nonrefundable.
Radisson Refund and Billing Complaints
Hotel refund concerns may involve:
- Incorrect room rate
- Duplicate charge
- Deposit not released
- Cancellation fee
- No-show charge
- Parking charge
- Pet fee
- Resort or destination fee
- Incidental charge
- Room-damage allegation
- Early-departure fee
- Third-party booking charge
Request a complete hotel folio showing the room rate, taxes, fees, deposits, adjustments, and final balance.
A pending authorization is not always a completed charge. Ask the hotel and card issuer whether the amount is pending, posted, reversed, or refunded.
When a third-party website collected the payment, that company may control the refund. The hotel may be unable to issue money it did not collect.
Radisson Room Assignment and Security Complaints
A guest who receives a key to an occupied room or believes another person can enter the assigned room should report the matter immediately.
- Return to the front desk without entering or remaining in the occupied room.
- Ask management to deactivate every previous key.
- Request a new room and verify that the door and locks work correctly.
- Ask for the incident to be documented.
- Contact hotel security or emergency services when there is an immediate threat.
- Escalate the complaint to Customer Relations after the immediate safety concern has been addressed.
Do not post a room number, future travel schedule, key-card image, reservation barcode, or other information that could compromise guest security.
Radisson Cleanliness, Mold, Leak, and Maintenance Complaints
Hotel-condition complaints may involve:
- Mold or mildew
- Water leaks
- Damaged ceilings or walls
- Dirty bathrooms
- Soiled bedding
- Hair or debris
- Broken air conditioning
- Electrical outages
- Nonworking refrigerators or phones
- Loose doors or locks
- Pests
- Unpleasant odors
Report the condition immediately and allow management an opportunity to inspect the room. Take clear photographs when lawful and safe.
Ask whether the hotel will provide another room, correct the condition, move the reservation to another property, reduce the charge, or approve an early departure.
For a serious health or building-safety concern, guests may also contact an appropriate local health, fire, building, or lodging authority.
Radisson Housekeeping Complaints
Housekeeping frequency and service procedures may vary by property, length of stay, staffing, environmental program, and guest request.
At check-in, ask:
- Whether daily housekeeping is provided
- Whether service must be requested
- The deadline for requesting service
- Where to request towels or supplies
- Whether a privacy or Do Not Disturb status blocks service
If a room is not serviced as promised, contact the front desk while housekeeping or management can still respond.
Radisson Group Reservation and Rate Complaints
Group reservations can involve separate contracts, rooming lists, deposit schedules, cutoff dates, taxes, resort fees, early-departure charges, and cancellation terms.
For a group-rate complaint, retain:
- Signed group agreement
- Group code
- Rooming list
- Quoted rate
- Taxes and fees
- Deposit terms
- Reservation confirmations
- Names of group-sales contacts
- Emails confirming changes
- Final guest folios
A group organizer should compare each reservation against the agreement before guests check in whenever possible.
Do not publish the group code, guest list, arrival schedule, room numbers, payment-card information, or personal attendee details.
Radisson Airport Hotel Corporate Office
“Radisson Airport Hotel” is not one single corporate company or location. Numerous Radisson-branded hotels are located near airports.
To find the correct contact:
- Identify the hotel’s exact name.
- Confirm the city, airport, and country.
- Open the property page on ChoiceHotels.com for an Americas hotel or RadissonHotels.com for an international hotel.
- Contact the hotel directly.
- Escalate to the appropriate regional parent company if management does not resolve the issue.
Radisson Blu Corporate Office
Radisson Blu uses the same regional ownership division as other Radisson brands.
- Radisson Blu in the Americas: Owned by Choice Hotels International
- Radisson Blu outside the Americas: Owned by Radisson Hotel Group
A complaint about a Radisson Blu in Aruba, the United States, Canada, Latin America, or the Caribbean should generally route through Choice Customer Relations.
A complaint about a Radisson Blu in Europe, Africa, the Middle East, or Asia-Pacific should route through Radisson Hotel Group.
Radisson Rewards Americas and Choice Privileges
The former Radisson Rewards Americas loyalty program was integrated into Choice Privileges.
Current stays at participating Radisson brands in the Americas use Choice Privileges for eligible points, elite status, reward nights, and account support.
- Choice Privileges Reservations: 1-800-521-2121
- Choice Privileges Service Center: 1-888-770-6800
- Missing Stay Support: Use the official missing-stay form
Members who previously used Radisson Rewards Americas should sign in through Choice Privileges or contact the Choice Privileges Service Center.
Radisson Rewards Outside the Americas
Radisson Rewards remains the loyalty program for participating Radisson Hotel Group properties in Europe, the Middle East, Africa, and Asia-Pacific.
That program is separate from Choice Privileges and currently includes Club, Premium, and VIP membership tiers.
A Radisson Rewards international account and a Choice Privileges account are not interchangeable for every hotel or transaction. Confirm which regional program applied to the stay.
Radisson Points Expiration Complaints
A complaint involving expired Radisson points must first be matched to the correct former or current program:
- Former Radisson Rewards Americas
- Current Choice Privileges
- Current international Radisson Rewards
Provide the account number privately, dates of the last qualifying activity, points statements, expiration notice, and previous correspondence.
Do not publish a loyalty number, account email, password, verification code, or reservation history in a public review.
Radisson Accessibility Complaints
Accessibility concerns may involve:
- Accessible room features not matching the reservation
- Roll-in shower availability
- Accessible parking
- Elevator access
- Service-animal policies
- Communication accommodations
- Website accessibility
- Blocked routes or inaccessible entrances
Contact the hotel before arrival to confirm the specific room features required. Keep written confirmation when an accessibility feature is essential to the stay.
Report an unavailable or nonworking accommodation to hotel management immediately and escalate unresolved concerns through the appropriate regional Customer Relations channel.
Radisson Human Resources and Employment
There is no single public Radisson Human Resources number covering every branded property worldwide.
The correct route depends on the employer:
- Employee of an Americas hotel: Contact the hotel operator or franchise company listed on the pay statement or tax form.
- Choice Hotels corporate applicant: Use Choice Hotels Careers.
- International Radisson Hotel Group applicant: Use the Radisson Hotel Group careers website.
- Current employee payroll or benefits question: Use the employer’s internal HR or benefits system.
- Guest complaint: Use Customer Relations rather than Human Resources.
Do not post Social Security numbers, employee identification numbers, payroll records, schedules, medical information, or coworker personal details in a public review.
Radisson Hotels Reviews and Complaints
The reviews currently visible on CorporateOfficeHeadquarters.com involve several different Radisson regions and Choice Hotels brands.
One reviewer described slow check-in, water leaks, musty hallways, occupied-room assignments, an insecure door, and dissatisfaction with the proposed adjustment.
A guest at the Radisson Blu Brazzaville in the Republic of the Congo alleged that air conditioning, mold, leaks, ceiling damage, and electricity problems affected the stay. That property is outside the Americas and should be handled by Radisson Hotel Group rather than Choice Hotels Customer Relations.
A Country Inn & Suites guest in Lubbock, Texas described a deactivated key, missed housekeeping, a dirty replacement room, maintenance concerns, an additional charge, and a refused refund.
Another review briefly objected to loyalty points expiring.
A lengthy group-rate complaint concerns a Cambria hotel. Cambria is owned by Choice Hotels but is not a Radisson brand. That submission should be categorized as a Cambria or Choice Hotels complaint rather than a Radisson hotel review.
These comments represent individual reader experiences and allegations. CorporateOfficeHeadquarters.com does not independently verify every room condition, employee interaction, security concern, group rate, police response, refund decision, points expiration, or management statement.
A useful Radisson review identifies the exact hotel and city, stay dates, booking method, type of issue, local-management response, corporate route used, requested resolution, and whether the matter was resolved.
About Radisson Hotels in the Americas
Choice Hotels acquired Radisson Hotels Americas in 2022 and integrated the brands into its reservations, technology, franchising, and loyalty systems.
Radisson Hotels by Choice currently includes more than 100 Radisson-branded hotels across North and South America, together with additional properties operating under related Radisson brands.
The Americas brand portfolio includes:
- Radisson
- Radisson Blu
- Radisson RED
- Radisson Collection
- Radisson Individuals
- Park Plaza
- Park Inn by Radisson
- Radisson Inn & Suites
- Country Inn & Suites by Radisson
Who Owns Radisson Hotels?
Ownership depends on the region.
Radisson Brands in the Americas
Choice Hotels International owns and controls the Radisson brands in the United States, Canada, Latin America, and the Caribbean.
Choice Hotels is publicly traded on the New York Stock Exchange under the symbol CHH.
Radisson Brands Outside the Americas
Radisson Hotel Group owns and manages the brands in Europe, the Middle East, Africa, and Asia-Pacific.
Radisson Hotel Group is majority-owned by Jin Jiang International.
Radisson and Choice Hotels Leadership
Dominic Dragisich is interim chief executive officer of Choice Hotels International. He was appointed effective May 20, 2026, following Patrick Pacious’s departure as president and CEO.
Patrick Pacious remains a strategic advisor during the leadership transition.
Federico J. González is chief executive officer of the separate Radisson Hotel Group serving Europe, the Middle East, Africa, and Asia-Pacific.
Guests should use hotel management and established Customer Relations channels rather than searching for private executive phone numbers or personal email addresses.
Radisson Competitors and Related Corporate Office Pages
Radisson hotels compete with international lodging companies, franchise systems, independent hotels, resorts, extended-stay properties, and online travel platforms.
- Choice Hotels Corporate Office — parent company for Radisson brands in the Americas
- Marriott Corporate Office
- Hilton Corporate Office
- IHG Corporate Office
- Best Western Corporate Office
Official Radisson, Choice Hotels, and Consumer Resources
- Radisson Hotels by Choice Hotels
- Choice Hotels Customer Support
- Choice Customer-Service Form
- Manage an Americas Reservation
- Choice Hotels Frequently Asked Questions
- Choice Privileges
- Choice Privileges Help
- Choice Hotels Groups and Events
- International Radisson Hotel Group Contact Page
- Find an International Radisson Reservation
- International Radisson Rewards Terms
- Radisson Hotel Group Executive Team
- USAGov Company and Service Complaint Guidance
- State Consumer Protection Offices
Frequently Asked Questions About Radisson Hotels Corporate Office
Where is the Radisson corporate office?
For Radisson brands in the Americas, the parent-company corporate office is Choice Hotels International, 915 Meeting Street, Suite 600, North Bethesda, MD 20852.
What is the Radisson corporate phone number?
The Choice Hotels corporate office number for the Americas parent company is 1-301-592-5000.
What is the Radisson hotel reservations phone number?
Call 1-877-424-6423 for Radisson hotel reservations in the Americas.
What is the Radisson Customer Relations number?
Call Choice Hotels Customer Relations at 1-800-300-8800 for an Americas hotel complaint.
Is the old Rockville address still Radisson headquarters?
No. Choice Hotels’ current headquarters is at 915 Meeting Street, Suite 600, North Bethesda, MD 20852.
Is 1-763-212-5000 still the Radisson corporate number?
That number appears in older Radisson Americas listings but is not currently published as the primary headquarters or Customer Relations number. Use the current Choice Hotels contacts.
Is 1-800-967-9033 still the Radisson reservations number?
That number appears in older listings. The current Americas reservations number published by Choice Hotels is 1-877-424-6423.
How do I complain about a Radisson hotel?
Contact the hotel manager first. For an Americas property, escalate to Choice Customer Relations. For a hotel outside the Americas, use Radisson Hotel Group’s global contact page.
Who owns Radisson Hotels in the United States?
Choice Hotels International owns the Radisson brands in the United States and the rest of the Americas region.
Who owns Radisson Hotels in Europe?
Radisson Hotel Group owns the brands in Europe and is majority-owned by Jin Jiang International.
Is Radisson Hotel Group the same company as Choice Hotels?
No. Choice owns the Radisson brands in the Americas. Radisson Hotel Group is an unaffiliated company handling the brands in Europe, the Middle East, Africa, and Asia-Pacific.
Where is Radisson Hotel Group headquarters?
Radisson Hotel Group’s registered office is at Avenue du Bourget 44, B-1130 Brussels, Belgium.
What is the Radisson Hotel Group head-office contact number?
The Brussels registered-office number is +32 2 702 9200. Guests should use the global contact page for country-specific reservation or complaint support.
Where is Radisson Blu headquarters?
Radisson Blu in the Americas is owned by Choice Hotels in North Bethesda. Radisson Blu outside the Americas is controlled by Radisson Hotel Group in Brussels.
What is the Radisson Airport Hotel corporate office?
There is no single company named Radisson Airport Hotel. Identify the property’s exact city and airport, then contact that hotel and the appropriate regional parent organization.
How do I cancel a Radisson reservation?
For an Americas reservation booked directly, use Choice Hotels Manage Reservations or call 1-877-424-6423. Cancellation deadlines and rate restrictions apply.
Can I cancel an Advance Purchase reservation?
Advance Purchase rates are generally non-cancellable, non-changeable, and nonrefundable. Review the confirmation and contact Reservations with questions.
Who handles a Booking.com, Expedia, or Hotels.com refund?
Contact the booking company that processed the payment. Also contact the hotel when the complaint involves room conditions or service.
What happened to Radisson Rewards Americas?
Radisson Rewards Americas was integrated into Choice Privileges. Current Radisson stays in the Americas generally use Choice Privileges.
What is the Choice Privileges phone number?
Call the Choice Privileges Service Center at 1-888-770-6800.
Does international Radisson Rewards still exist?
Yes. Radisson Rewards remains the loyalty program for participating Radisson Hotel Group properties outside the Americas.
How do I report missing or expired Radisson points?
First determine whether the account belongs to former Radisson Rewards Americas, Choice Privileges, or international Radisson Rewards. Then contact the applicable loyalty program with account statements and stay information.
Are Radisson hotels independently owned?
Radisson-branded hotels in the Choice system are generally independently owned and operated. The local hotel operator may control employees, housekeeping, maintenance, billing, and property-level refunds.
Who is the CEO of Choice Hotels?
Dominic Dragisich is interim chief executive officer of Choice Hotels International as of July 23, 2026.
Who is the CEO of Radisson Hotel Group?
Federico J. González is chief executive officer of the separate Radisson Hotel Group serving Europe, the Middle East, Africa, and Asia-Pacific.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides headquarters addresses, corporate phone numbers, ownership and leadership information, complaint-routing guidance, consumer resources, and a place for readers to share company reviews.
When updating a page, we review official corporate filings, parent-company contact pages, reservation and loyalty resources, ownership announcements, leadership information, current company policies, and reviews visible on the page.
Corporate addresses, phone numbers, hotel ownership, executives, reservation policies, loyalty rules, property operators, and complaint procedures can change. Verify time-sensitive information with the hotel, Choice Hotels, Radisson Hotel Group, or the company responsible for the transaction.
Page Update Note
This Radisson Hotels corporate office page was reviewed and updated on July 23, 2026.
The update corrected the outdated Rockville address and replaced it with Choice Hotels’ current North Bethesda headquarters, added the current corporate number, removed older unverified Radisson Americas phone numbers, and added current reservations, Customer Relations, Choice Privileges, and group-services contacts.
The update also explained the geographic split between Choice Hotels’ Radisson brands in the Americas and the separate Radisson Hotel Group in Europe, the Middle East, Africa, and Asia-Pacific. It added the Brussels registered office, global contact guidance, current ownership information, Choice interim CEO Dominic Dragisich, Radisson Hotel Group CEO Federico J. González, and Jin Jiang International ownership context.
Additional updates include reservation cancellation and refund guidance, independently operated hotel clarification, room-security, cleanliness, housekeeping, group-rate, accessibility, loyalty, and employment information; current QueryHunter opportunities; relevant COH links; and a centered and optimized version of the existing article image.
The five visible reviews were also cleaned up to distinguish Americas and international Radisson complaints. A complaint about a Cambria hotel was identified as a Choice Hotels issue rather than a Radisson-brand review.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Radisson, Radisson Blu, Choice Hotels International, Radisson Hotel Group, Jin Jiang International, any Radisson-branded hotel, franchisee, hotel owner, employee, Choice Privileges, Radisson Rewards, booking agency, travel agent, event organizer, card issuer, health authority, or government agency.
This page is provided for informational and consumer-review purposes only. CorporateOfficeHeadquarters.com cannot access a hotel reservation, room assignment, payment, deposit, refund, folio, loyalty account, group agreement, employee record, security report, or Customer Relations case.
Nothing on this page constitutes legal, financial, travel, health, safety, employment, loyalty-program, franchise, accessibility, or consumer-protection advice. Addresses, phone numbers, executives, ownership arrangements, hotel operators, cancellation rules, rewards terms, and complaint routes may change. Confirm important information through current official sources.
Share Your Experience
Have you contacted a Radisson hotel manager, Choice Customer Relations, Choice Privileges, Radisson Hotel Group, or the North Bethesda corporate office? Share your Radisson Hotels review below.
Helpful reviews identify the exact hotel and location, approximate stay dates, reservation method, type of issue, hotel-management response, corporate route used, requested resolution, and whether the concern was resolved.
Privacy warning: Do not post your home address, personal phone number, email address, full reservation number, room number connected to a current or future stay, payment-card information, loyalty account number, password, group code, guest list, identification document, employee record, medical information, or private information about hotel employees or other guests in a public review.