NCL Corporate Office Headquarters

9 comments
NCL Corporate Office Headquarters
7665 Northwest 19th Street
Miami, FL  33126
Corporate Phone Number: 1-305-436-4000




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9 comments:

  1. My husband and I have done 5 cruises with Norwegian and the past one we were on April 19, 2015 on the Dawn was wonderful however we were told they were out of the pins they give each time with the ship name on it. We were told we would receive them in the mail since they ran out of them. Well as of today Aug. 21, we still have not received them. My husband and I collect them and would love to have the one from the Dawn. We have done the Majesty, Norway, Sea, Pride of America and now the Dawn. We appreciate if you could send us 2 one for me and one for my husband. Thank you so much and keep up the good job you do at NCL. We love your cruise line. Camarata, 1160 Hooksett Road, Unit 34, Hooksett, NH 03106 Thanks again

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  2. Hello NCL -I recently had a wonderful cruise with NCL out of Venice. Everything was first-rate. The food was absolutely fantastic. I loved our quiet balcony rooms--staff aimed to only please. My question is are you helping out with the Puerto Rico and Caribbean Islands' hurricane relief. Thank you for your superb cruiseline Cindy (Cynthia) Boes cruised 06Aug

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  3. Recently was on jade and had a great time. Never miss a show. The juggler was terrible, skipped his second show which I have never done. He did not juggle, he lectured.

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  4. I book a cruise and followed all the rules regarding the dates depsoits and final payments were due. A few weeks after my final payment the prices on the cruise were lowered. When I inquired about getting an credit, or onboard credit or anything I was no because it was after my final payment. I do not think this is fair as I booked early, pay for my trip and today someone can book same exact room and get it for cheaper. Something is not right with this set up. Passengers who book early and have an early payoff date should have the same cabin cost as a new booking. I will go on this trip but will think twice before booking with NCL again.

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  5. Super upset, just saw my final confirmation. The "FREE" packages are NOT free. They charge you a "Service Fee" which isn't FREE. Their advertisement on the HOME page says FREE, the hold music says "FREE" but they aren't free. VERY upset. That's false advertising. I was so excited for my trip now I'm just mad to NCL. I hope others see this and lets get together for a Class Action Lawsuit. FALSE ADVERTISING!!

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  6. Super upset, just saw my final confirmation. The "FREE" packages are NOT free. They charge you a "Service Fee" which isn't FREE. Their advertisement on the HOME page says FREE, the hold music says "FREE" but they aren't free. VERY upset. That's false advertising. I was so excited for my trip now I'm just mad to NCL. I hope others see this and lets get together for a Class Action Lawsuit. FALSE ADVERTISING!!

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  7. I want the packages for FREE as advertised!!

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  8. We took the Panama Canal cruise leaving from NYC on January 4, 2020 on the Gem. We had a great time until my husband experienced chest pains on January 17th. He spent 14 hours at their medical facility and we were told he had to go to the hospital. We did not want to go to a Mexico hospital but we're told we had to! We were told once he got a "Fit to fly" from the doctor we could return to the ship We asked at any port including LA? We were told yes by the medical staff, guest service manager and the senior officer. We finally got the "Fit to fly" and flew to LA to rejoin the ship. I called corporate and talked to Hans or Harold (not sure of his name). He said he wasn't sure if we could board the ship. He called me back and said we could board the ship but it would cost us $795 each. I wasn't happy with that but he told me it would be completely refunded if we completed the cruise being we were taken off due to a medical emergency. I said great but I wanted that in writing. He called me back and said you can't get back on the ship due to international and national law! Why were we told we could get back on up to this point and then refused? We went through considerable expense getting back to the ship!

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  9. Booked for a Christmas cruise on Pride of America... booked months ago, booked pre and post cruise hotels and flight using credit from airline because of forced cancellation at the beginning of the pandemic, rebooked cruise twice with future cruise credits. Not impressed with NCL decision to disallow mixed dose mRNA vaccines as fully vaccinated (Gov't of Canada recommendation). Three of us in party have single product, one has mixed dose. What are we supposed to do now??? Future cruise credits will be lost forever so I guess we'll have to go with a Cruise line which is being reasonable on this matter? Many non-Americans are livid... Don't you want the revenue?

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