Edible Arrangements corporate office is located in Atlanta, Georgia. This page provides the Edible Arrangements headquarters address, corporate phone number, Customer Care number, order-support resources, ownership information, leadership details, and practical complaint-escalation guidance.
Edible Arrangements Corporate Office and Headquarters
- Edible Arrangements corporate office address: 980 Hammond Drive, Suite 1000, Atlanta, GA 30328
- Edible Brands corporate phone number: 1-678-992-2300
- Edible Arrangements Customer Care: 1-877-363-7848 or 1-877-DO-FRUIT
- Official website: EdibleArrangements.com
- Corporate organization: Edible Arrangements is part of the family-owned Edible Brands portfolio.
The Atlanta headquarters is a corporate and franchise-support office. It is not an Edible retail store, public pickup counter, food-return location, delivery center, or walk-in Customer Service office. Customers should not take arrangements, food products, payments, medical records, or sensitive account information to the corporate office.
The 1-678-992-2300 number is Edible Brands’ corporate contact number. It should not be described as a dedicated Human Resources, refund, delivery, or order-support line unless a company representative specifically directs the caller to the appropriate department.
Which Edible Arrangements Phone Number Should You Call?
Customer Care and telephone ordering
For general Customer Care or telephone ordering, call 1-877-363-7848, also presented by Edible as 1-877-DO-FRUIT. Customers may also use the company’s online contact form.
Edible does not identify this number on the official pages reviewed as a guaranteed 24-hour Customer Service line. Telephone availability may vary, especially during major gifting holidays. Online order tracking and the contact form remain available when telephone assistance is unavailable.
Local store contact
Many Edible orders are prepared, fulfilled, delivered, or made available for pickup by a locally owned and operated store. The local store is normally the best first contact for:
- Changing a delivery address or card message before fulfillment
- Correcting recipient information
- Checking a local delivery or pickup
- Reporting a missing, late, incomplete, or damaged order
- Requesting cancellation before an order leaves the store
- Discussing the condition or presentation of a locally prepared arrangement
- Asking about ingredients or preparation practices at that location
Use the official Edible store finder to identify the location associated with the delivery or pickup ZIP code. The fulfilling store may also be listed in the order-confirmation email.
Corporate office contact
The Atlanta corporate office helps manage the Edible brand, franchise system, corporate strategy, technology, marketing, supply chain, and other companywide functions. Calling headquarters may be appropriate after reasonable attempts to resolve a recurring or serious matter through the local store and Customer Care.
Corporate headquarters cannot be assumed to have direct access to every franchise location’s delivery vehicle, staffing schedule, inventory, refund approval, or locally prepared order. Calling the corporate number may result in the caller being referred back to Customer Care or the fulfilling store.
How to Track an Edible Arrangements Order
Customers can use Edible’s online order-tracking page with the applicable order number.
Order status may not always update immediately. When an order appears late or shows a status that does not match what the recipient received, take the following steps:
- Confirm the delivery date, recipient address, telephone number, and order number.
- Review the confirmation email for the fulfilling store.
- Check the online order status.
- Contact the local store and ask for the current fulfillment or delivery status.
- Keep screenshots of status messages and copies of relevant emails.
- Contact Customer Care if the store cannot resolve the issue.
Changing or Canceling an Edible Arrangements Order
Contact the fulfilling local store as soon as possible when requesting an order change or cancellation. A change may not be possible after preparation has started, an order has left for delivery, or the product has already been delivered.
For qualifying products shipped through a national carrier rather than delivered by a local store, follow the instructions in the confirmation email or contact Customer Care at 1-877-363-7848. Do not assume that a local franchise can change an order being handled through a separate shipping process.
How to Report a Missing, Late, Damaged, or Unsatisfactory Order
For a delivery, quality, or presentation complaint, prepare the following information before contacting the store or Customer Care:
- Order number
- Purchaser’s name and contact information
- Delivery or pickup date
- Fulfilling store, when known
- Brief description of what was ordered
- Photographs of the received product or packaging, when relevant
- Copies of delivery notices, receipts, or confirmation emails
- The resolution requested, such as replacement, redelivery, correction, or refund
Keep the explanation factual and concise. Avoid sending full payment-card numbers, passwords, verification codes, or unnecessary medical information.
Edible Guarantee and Refund Requests
Edible publishes an Edible Guarantee covering customer satisfaction and explaining that an unsatisfactory order may qualify for replacement or refund.
A guarantee does not mean that corporate headquarters personally processes every request. Start with the local store when it prepared or delivered the order, then contact Customer Care if the store does not resolve the matter.
When requesting a refund or replacement:
- Report the problem promptly.
- Provide the order number and relevant photographs.
- State whether the issue involves delivery, quality, condition, missing items, billing, or another problem.
- Ask for a written response or case reference.
- Record the date, time, contact route, and promised resolution.
- Follow up through Customer Care if the local store does not respond.
Billing and Duplicate-Charge Concerns
A pending authorization is not always a completed duplicate charge. Compare the merchant name, amount, transaction date, and whether each entry is pending or posted.
For a confirmed billing problem:
- Contact the store associated with the order.
- Contact Edible Customer Care and provide the order number.
- Request written confirmation of any refund or correction.
- Allow the stated processing period for a credit to appear.
- Contact the card issuer if the merchant cannot resolve a posted error or unauthorized transaction.
Do not publish a full card number, bank account number, authorization code, billing address, or transaction screenshot containing sensitive information in the comments.
Food Allergy and Product-Safety Questions
Edible products may contain or come into contact with common allergens. Customers with allergy concerns should review the company’s official allergy and safety information, read the applicable product ingredients, and contact the fulfilling store before ordering.
Fruit arrangements may also contain pointed skewers and should be handled carefully and kept away from small children. CorporateOfficeHeadquarters.com cannot determine whether a product is safe for a specific person. Seek qualified medical advice for personal allergy or health questions, and contact emergency services for an immediate medical emergency.
Edible Arrangements Franchise and Company Structure
Edible Arrangements began in 1999 and now operates as the original flagship brand within Edible Brands. The business combines centralized online ordering and brand management with a network of locally owned and operated stores.
This structure is important when filing a complaint. Edible Brands and Edible Arrangements manage the broader brand and support system, while an independently operated local store may be responsible for preparing, delivering, or handing over a particular order.
The Atlanta corporate office should not be confused with:
- A neighborhood Edible store
- A franchisee’s local business office
- A pickup or delivery location
- A food-production facility serving every market
- A public refund or merchandise-return counter
- A third-party carrier or delivery platform
Edible Brands Ownership and Leadership
Edible Brands describes the company as family owned and operated. Its current leadership includes:
- Tariq Farid: Founder
- Somia Farid Silber: Chief Executive Officer
- Matthew Walls: President and Chief Stores Officer
- Dan Hurwitz: Chief Financial Officer
- Doug Knox: Chief Legal and Compliance Officer
- Angela Johnson: Chief Marketing Officer
- Erica Randerson: Chief Digital Officer and General Manager of Edible.com
Executive positions can change. Consult the official Edible Brands leadership page for the company’s current published leadership roster.
How to Escalate an Edible Arrangements Complaint
- Gather the facts: Save the order confirmation, receipt, photographs, tracking information, and relevant communications.
- Contact the fulfilling store: Ask for the store manager when the issue concerns preparation, pickup, local delivery, or a locally issued refund.
- Use Customer Care: Call 1-877-363-7848 or submit the official contact form.
- Reference the Edible Guarantee: Explain why the received product or service did not meet the order and state the requested resolution.
- Request documentation: Ask for a case number, written response, refund confirmation, or replacement details.
- Contact the corporate office when appropriate: Use 1-678-992-2300 for an unresolved pattern or serious companywide concern, understanding that headquarters may refer an individual order back to the store or Customer Care.
- Use an outside route when necessary: A card issuer may assist with an unresolved posted billing dispute. A consumer-protection agency may accept documented complaints, but it does not replace the merchant’s normal resolution process.
Edible Arrangements Reader Complaints and Review Themes
Visible reader submissions on this page have described issues involving missed or delayed deliveries, delivery-status disagreements, product presentation or perceived value, promotion or ordering confusion, difficulty reaching a local store, and delays obtaining a response or refund.
These comments are individual, unverified customer accounts. They do not establish that every Edible store or order has the same outcome. Because many stores are independently operated, service experiences and local responses may differ by location.
Edible Arrangements Competitors
Consumers comparing fruit, floral, dessert, and gift-delivery companies may also research:
These are separate companies and are not subsidiaries or support departments of Edible Arrangements.
Official Edible Arrangements Resources
- Edible Arrangements official website
- Customer Care contact form
- Track an order
- Find a local Edible store
- Edible Guarantee
- Frequently asked questions
- Allergy and safety information
- Edible Brands corporate website
Frequently Asked Questions
Where is the Edible Arrangements corporate office?
Edible Arrangements’ corporate headquarters is located at 980 Hammond Drive, Suite 1000, Atlanta, GA 30328.
What is the Edible Arrangements corporate phone number?
The current Edible Brands corporate contact number is 1-678-992-2300. It is not identified as a dedicated order-support, refund, Human Resources, or delivery line.
What is the Edible Arrangements Customer Service phone number?
Edible Customer Care can be reached at 1-877-363-7848, also presented as 1-877-DO-FRUIT.
Is Edible Arrangements Customer Service open 24 hours?
Edible does not publish the Customer Care number on the official pages reviewed as a confirmed 24-hour telephone line. Customers can use online order tracking or the contact form when telephone support is unavailable.
Should I call the local store or corporate office about an order?
Start with the local store that prepared or fulfilled the order. Contact Customer Care if the store cannot resolve the issue. The corporate office is more appropriate for unresolved escalations or broader company and franchise matters.
Can I return an arrangement to the Atlanta headquarters?
No public source reviewed identifies the Atlanta corporate office as a product-return or walk-in Customer Service location. Contact the fulfilling store or Customer Care for instructions.
Who owns Edible Arrangements?
Edible Arrangements is part of Edible Brands, which describes itself as family owned and operated. Founder Tariq Farid remains part of the leadership organization, and Somia Farid Silber serves as CEO.
How do I request a refund from Edible Arrangements?
Contact the fulfilling store promptly, document the issue, and request the appropriate resolution under the Edible Guarantee. Escalate through Customer Care when the local store does not resolve the matter.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com reviewed Edible Arrangements’ published headquarters information, corporate and Customer Care numbers, franchise structure, ownership, leadership, order-support routes, guarantee, safety resources, and visible reader submissions. We distinguish the Atlanta headquarters from locally operated Edible stores and explain which contact route is most appropriate for common order, delivery, billing, and product concerns.
CorporateOfficeHeadquarters.com is an independent corporate-office directory and consumer-feedback website. It is not affiliated with Edible Arrangements, Edible Brands, any Edible franchisee, or any related company.
Page Update Note
This page was substantially updated on July 27, 2026. The revision verified the Atlanta headquarters address and Edible Brands corporate number, removed the unsupported Human Resources label, confirmed the Customer Care number, clarified the locally owned franchise structure, added current ownership and leadership information, removed an unreliable store-count claim, distinguished headquarters from retail locations, expanded order and complaint-escalation guidance, added the Edible Guarantee and food-safety resources, reviewed visible complaint themes, corrected competitor links, and added search-focused FAQs.
Disclaimer
This page is provided for general informational and consumer-feedback purposes. CorporateOfficeHeadquarters.com does not represent Edible Arrangements, Edible Brands, a franchise owner, a delivery provider, a card issuer, or a government agency. Contact details, leadership, policies, guarantees, products, and franchise relationships may change.
Nothing on this page is legal, medical, financial, food-safety, employment, franchise, or regulatory advice. Customers with allergy or medical concerns should consult appropriate qualified professionals. For an urgent medical or safety emergency, contact emergency services.
Share Your Experience
Readers may share a firsthand Edible Arrangements experience in the comments. Helpful submissions identify the city or store involved, the general issue, whether the order was placed online or locally, the contact route used, the approximate response time, and whether the matter was resolved.
Do not publish full order numbers, payment-card or bank information, passwords, verification codes, home addresses, recipient telephone numbers, private email addresses, medical details, children’s information, confidential company correspondence, private employee information, or photographs containing personal data.
Comments containing spam, threats, doxxing, impersonation, discriminatory material, unsupported criminal accusations, confidential records, private employee details, or sensitive personal and payment information may be edited, withheld, or removed.
