Dollar General Corporate Office Headquarters

15 comments
Dollar General Corporate Office Headquarters
Dollar General Corp.
100 Mission Ridge
Goodlettsville, TN 37072 USA
Corporate Phone Number: 1-615-855-4000
Fax Number: 1-615-386-9936
Customer Service Number: 1-877-463-1553
Dollargeneral.com: 1-877-463-1553


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15 comments:

  1. was at the dollar general store . 7-5-2014 to use my 5.00 of coup. went in got my cokes which would of been $30.00 + they was 3 for 9.00 went to pay for them and they lady would not take my coup. she told me the cokes was on sell . and sell items would not count on the coup. it does not state that on the coup. then to she run up my coke to be 40.oo + dollars . my wife goes in all the time with the coup and get coke all the time. and no trouble. got my ckeck and walk out . with out the cokes went to car a told my wife . and she told me that was the last time was would go in there. and when she tells that is it . she like the store . because of some of the items . guess she will go some where then there. like or not . this was in FRANKLIN KY on south main at about 3 00 or 400in the evening . let me know if we was wrong or not . ? thank

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  2. If it says sale you better check the receipt. Not updating the POS system to weekly specials may make a few bucks in the short term but will destroy bottom line and your growth. Over charging me and asking me to wait in a 20 min line again is crazy. When I asked for a mgr. she said I am the manager store 14917 in Covington La. is unsupervised and in a small community and word of mouth travels fast this could be a problem. I am suggesting to friends not to ask for a refund of the difference but all of their money back. If you are going to wait 40 min. return your thaughed food and go somewhere else. There is a Family Dollar being built and small grocery soon to open so...

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  3. You keep building new stores on every corner in every town but you better learn HOW to treat your customers before you end up bankrupt! I was in my local Dollar General this past weekend and was very upset about an incident that happened to me. I bought a pack of cigarettes for my son, went to give them to him and he said I got menthol instead of regular, so I took them right back and asked to exchange the pack for the regular type. Same brand, same price, unopened package, still sealed and same cashier who KNEW I had just purchased them. She told me they can't exchange them, it's store policy! Are you kidding me??!! I had JUST bought them and SHE gave me the wrong ones. I didn't ask for menthol and with me not being a smoker, I didn't know the green line on them meant they were menthol. So now I'm stuck with them at almost $6.00 a pack???! How rude is that? A little customer satisfaction goes a LONG way when you're in retail business!!! People who followed me outside said they couldn't believe they acted like that and wouldn't exchange them. People are seeing how rude and inconsiderate your employees are being because you have such unreasonable policies they have to follow. Go ahead and keep doing this and some day you'll be clear out of business and customers who will tolerate it! I won't shop any of your stores anymore!

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  4. Manager at your store 7998 is never there when you need her. She only works a couple hours a day. She has people help with deliveries that dont work for DG and pays them with product form the store. I have watched this happen. Was told does no use to complain because she is the district managers favorite. The cashiers there do almost all the work. They are really over worked its a shame that you treat them that way.

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  5. Concerning the store # 06739 at 1637 Navajo Blvd Holbrook, AZ 86025. A serious complaint against "IRMA", an employee, she is very rude verbally, unfriendly, attitude is all wrong for the job. Not sure if she is manager or not. On 2 different shopping visits " IRMA" was verbally rude to me for no reason.

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  6. The store located at 7080 Crestway Dr, San Antonio, TX 78239-2377 has been tagged with graffiti and needs to be cleaned up. Who needs to be contacted to correct this issue. Please take pride in the neighborhoods that you place your stores in.

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  7. Would like to make a suggestion for placement of store on highway 75 in Abingdon, Va. It is in the Green Springs area near the Lake. There is lots of lake traffic and 1 small store. A general store market would be wonderful as the area is heavily populated especially because of its close proximity to the Lake. It would save us from having to drive into town for many things. This would be a good investment for Dollar General and very helpful to patrons in this area. Thanks for your consideration.

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  8. I am sick of this store # 13189,it's hard enough raising kids with morals these days without something at the store dressing like a man one day and a woman the next,
    then coming in looking a little like both some days it is both disgusting and nasty,
    this is SC not California! Try explaining that to a 6 year old! I can take the racist attitudes but I don't believe God made any mistakes and I'll drive the ten miles to get to another store before I'll let someone make a mockery of him! I'm going to start talking with the rest of the community I don't believe they like it either! That store number is 13189,maybe if we quit bringing money they will either change or
    go home!

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  9. I would like to talk with someone from the corporate office about my daughter who is a manager at a Dollar General here in Toledo,Ohio. She was working at the store at 828 Phillips Ave.(Toledo) for a while. The things that she had to endure were terrible. She was threatened, harassed daily by customers,her car was keyed and she has been assaulted numerous times. Now she was moved to another store in a terrible neighborhood and it has become more dangerous for her there. A customer has threatened to come back with a gun and shoot her head off. My daughter in a single mom trying to make ends meet. She likes the job all except for those things.Why can't you just shut down these stores if they are that dangerous? I fear for my daughter's life [email protected]

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  10. The store location is 2 manzerro Los Lunas NM, the garbage that is left around is hideous, your dumpster barrier is broken so the trash flies all around my neighborhood !!

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  11. This Dollar General is within my area and I have been shopping here for years. 2251 US Highway 13 N . When this store received new management a while back of Store Manager and Assistant Manager; I observed some changes. Currently, almost every time I go to shop in this store the Managers seem to be throwing a private party they are standing around laughing and talking and even have their friends or other customers beside them doing the same thing. The managers including others who talk with them are talking badly about people, employees and other things. The managers are very unprofessional this has become a low level store. I no longer enjoy the shopping experience. The managers play like children. I walked into the store one day to loud talking, laughing, inappropriate conversations. I thought it was children until I saw who it was. The management here is sorry, poorly trained and stupid. I drive a few miles away from my house to another dollar general it's a totally different environment once I enter the store.

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  12. the dollar general needs to do something the police are there 2 or more times a day and the homeless that shop there are being arrest for walking in or though the parking lot or just being in the parking lot some have been accuse of shop lifting and have nothing on them and are still arrest and also accuse of pan handling with someone just give them money without them asking.the store is right down the road from the project and three homeless camps

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  13. This concerns the store at 1214 W.Capitol St. in Jackson,Ms. this store has really gone down hill. It used to be nice and clean and well stocked but not now,and the frozen food is out of date. I bought some frozen dinners that were so old that they were spoiled and had mildew on then. Someone from Corporate needs to pay this store a surprise visit and find out what problem is.

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  14. I love Dollar General and feel it serves a very unique purpose in the community. It is not the grocery store, a department store, Lowes or Home Depot or a drug store, but rather a quick stop most items we all need everyday. After work I can run in and get milk, bread, coffee, eggs and bacon and not have to stand in long lines to get checked out. I also stop by Dollar General to pick up paper goods and cleaning supplies, greeting cards so as to not spend a fortune at the grocery. It is a comfortable store, easy to find things and they are not always changing locations of items. It is set up in a very logical way and I make my list according to that layout. Now that it is spring, potting soil and charcoal, ice are things we all need and on the spur of the moment - again easy to find, purchase and go on about your task. It is possible they may need more labor help when the delivery truck comes, but it is worth the small inconvenience of boxes in the aisle to be able to find most everything I need and spend a lot less money.
    Thanks Dollar General!

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  15. Strongstown pa. Store is a dirty disgusting store with cigarette butts on the floor and 3 people working and not 1could pick up lazy. The manager sits in the office on phone with husband and expect others to do her job SAD.

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