Papa Gino’s corporate office and restaurant Support Center are located at 600 Providence Highway in Dedham, Massachusetts 02026. The official Papa Gino’s website lists 1-800-727-2446 for customer support, while the company’s website terms list 1-781-467-1600 as a separate corporate/contact phone number.
Last updated: July 21, 2026
Papa Gino’s Corporate Office Headquarters Information
- Corporate office and Support Center: 600 Providence Highway, Dedham, MA 02026, USA
- Corporate/contact office phone: 1-781-467-1600
- Customer support phone: 1-800-727-2446 or 1-800-PAPA-GINO
- Official website: PapaGinos.com
- Official contact form: Contact Papa Gino’s
- Restaurant locator: Find a Papa Gino’s location
- Operating parent company: New England Authentic Eats LLC
- Related restaurant brand: D’Angelo Grilled Sandwiches
- Publicly identified president and CEO: Tom Sterrett
Corporate Office Number Versus Customer Support Number
Papa Gino’s lists different telephone numbers for corporate contact and customer assistance. Choosing the appropriate number may help route the inquiry more effectively.
- Corporate or administrative correspondence: Call 1-781-467-1600. This number is listed in the company’s official website terms as a contact number for Papa Gino’s, Inc.
- Restaurant, ordering, account, or general customer support: Call 1-800-727-2446 or use the official contact form.
- Same-day restaurant or order problem: Contact the restaurant that prepared or delivered the order. Use the official location finder to obtain its direct telephone number.
The corporate office may not be the fastest route for missing food, an incorrect order, delivery timing, a restaurant receipt, or a same-day refund request. Those issues should generally begin with the restaurant that handled the transaction.
How to Contact Papa Gino’s About an Order or Complaint
Local Restaurant and Same-Day Order Issues
Contact the applicable Papa Gino’s restaurant promptly when the concern involves:
- A missing or incorrect item
- A delayed pickup or delivery
- Food temperature or preparation
- A restaurant employee or manager interaction
- A charge, receipt, refund, or order adjustment
Have the restaurant location, order number, date, approximate time, ordering method, and a concise description of the requested resolution available.
Online Ordering, App, Account, and Rewards Problems
For online-ordering errors, account access, rewards balances, missing points, or login problems, use the following official routes:
Save the order confirmation, receipt, account email or telephone number, restaurant location, and screenshots of any error message. Send account and payment information only through official private support channels.
Third-Party Delivery Orders
If the order was placed through a delivery marketplace rather than directly through Papa Gino’s, check which company processed the payment. The delivery platform may control driver complaints, payment adjustments, credits, or refunds, while the restaurant may need to address food preparation or missing-item concerns.
Papa Gino’s Rewards and Account Policies
Papa Gino’s offers a combined rewards program associated with Papa Gino’s and D’Angelo Grilled Sandwiches. According to the official rewards information, qualifying purchases may earn points, but points are not awarded for non-food charges such as taxes, discounts, gift cards, delivery fees, or tips.
Promotional offers, rewards, coupons, and account benefits may have expiration dates, participating-location requirements, product exclusions, or ordering-method restrictions. Review the terms attached to the individual offer before placing an order.
Customers can also review the company’s current website terms and conditions and privacy policy.
Papa Gino’s Ownership and Leadership
Papa Gino’s operates under New England Authentic Eats LLC, which is also the parent company of D’Angelo Grilled Sandwiches. An affiliate of Wynnchurch Capital acquired the restaurant business in 2019 following the restructuring of the former parent company.
Tom Sterrett has been publicly identified as president and chief executive officer of New England Authentic Eats. The official Papa Gino’s website terms identify Papa Gino’s, Inc. as the legal company associated with the website and list the Dedham address as its contact location.
Brief History of Papa Gino’s
Papa Gino’s says it was founded in 1961 and grew from a single restaurant in East Boston into a regional New England pizza chain. Its menu includes pizza, pasta, subs, salads, appetizers, baskets, desserts, delivery, takeout, and catering, with availability varying by restaurant.
The chain now operates restaurants across several New England states. Current locations, services, telephone numbers, and hours should be verified through the official Papa Gino’s location directory.
Papa Gino’s Competitors
Papa Gino’s competes with national pizza chains, regional restaurant groups, independent pizzerias, delivery-focused restaurants, and Italian-American casual dining businesses. Major competitors include:
- Domino’s corporate office
- Pizza Hut corporate office
- Papa Johns corporate office
- Little Caesars corporate office
Readers looking for another restaurant company can also browse the Pizza Restaurant Corporate Offices and Phone Numbers directory.
Papa Gino’s Reviews, Complaints, and Feedback
At the time of this update, five Papa Gino’s reviews were visible on CorporateOfficeHeadquarters.com. This is a small collection of independently submitted experiences and should not be treated as a statistically representative customer-satisfaction survey.
Topics mentioned in the visible reviews include:
- Restaurant management and employee interactions
- Online ordering, login, and rewards-account difficulties
- Order size and portion expectations
- Menu pricing, specials, and perceived value
- Food preparation and individual restaurant experiences
These reviews are user-submitted opinions and have not necessarily been independently verified by CorporateOfficeHeadquarters.com. Restaurant experiences may vary by location, franchise ownership, staffing, order method, and date.
Share Your Experience with Papa Gino’s
If you contacted Papa Gino’s corporate office, called customer support, submitted the official contact form, experienced an ordering or rewards issue, or dealt with a restaurant complaint, you may share your experience in the review section below.
Please explain what happened, which general location was involved, how Papa Gino’s responded, and whether the matter was resolved. Keep the review factual and based on your own experience.
Privacy reminder: Do not post full names of restaurant employees, personal telephone numbers, email addresses, delivery addresses, order numbers, account credentials, payment-card information, gift card numbers, rewards identifiers, medical details, private correspondence, or photographs containing sensitive information.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides independently researched corporate-office information, telephone-number distinctions, ownership details, official support routes, and a public review platform. We compare company information with current official sources and identify when a number is intended for corporate contact rather than customer service.
COH is independent and does not represent Papa Gino’s, New England Authentic Eats LLC, Wynnchurch Capital, D’Angelo Grilled Sandwiches, or any Papa Gino’s restaurant or franchise owner.
Page Update Note
This page was updated on July 21, 2026. The update confirmed the Dedham corporate and Support Center address, replaced older unverified telephone numbers with the current officially published corporate/contact and customer-support numbers, clarified ownership and leadership, added official support and rewards routes, preserved and optimized the existing image, summarized the visible COH reviews, and added privacy, review-integrity, and disclaimer guidance.
Disclaimer
CorporateOfficeHeadquarters.com is an independent corporate-information and consumer-review website. This page is not affiliated with, endorsed by, or operated by Papa Gino’s, Papa Gino’s, Inc., New England Authentic Eats LLC, Wynnchurch Capital, D’Angelo Grilled Sandwiches, or any independently operated restaurant or franchise location.
Corporate addresses, telephone numbers, leadership information, restaurant locations, rewards rules, offers, menus, ordering systems, and support procedures may change. Verify important information through the official Papa Gino’s website, the applicable restaurant, or the company that processed the order or payment.