Bell Corporate Office Headquarters HQ

Bell Corporate Office Headquarters HQ
Bell Canada, Inc.
Head Office Address:
1000 Rue De La Gauchetiere Ouest Bureau 3700
Montreal, QC H3B 4Y7 Canada

Bell Phone Numbers:
Corporate Phone Number: 1-514-397-7000
Fax Number: 1-514-786-3970
Customer Service Number: 1-800-668-6878
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  1. Please stop issuing three digit area code numbers to scammers who are located in foreign countries. A suggestion would be to devise a two digit area code that would not be mistaken for a legitimate caller that would be issued to them. They are getting numbers issued by you, and using them as legitimate, and the $20.00 charge cannot be removed from a persons bill because I am in the USA, and the call is considered "FOREIGN", and not reversible. You should be able to know where an incoming call from a foreign country is originating from?

    1. We bought a $60.00 plan from the Gilford Mall in Surrey, B.C. for an international phone. We were garanteed up and down that there would be no extra charges, only a one-time $5.00 as we crossed the border. We asked the Bell service agent to repeat this information many times. Once in the States we noticed $700 out of our account for Bell. They said that they charged us for roaming fees. There was no bill. Aparently it was sent by text, but we don't use text on our phone because our plan did not cover texting! They said we owe more roaming charges, $1900 but that they would let this go. The phone was disconnected Oct 1, 2017. We just found over $1500 taken out of our account by Bell, no bill, no phone call, no text, no e-mail. They actually robbed us. We are trying to get our money back. Don't ever use this company!
      They are extremely dishonest and think nothing of robbing people who have much less than they do!

    2. My comment does not need approval. It needs to be published so that people can be protected from being robbed by Bell.

  2. bell call centers agents are horrible to deal with.....very rude hard to understand. spends hours on phone with the agent to get no where .... very very frustrated and annoyed customer

  3. In Feb. I switched back to a blackberry after using an Iphone for 6 months with Rogers (family plan loaner phone from my daughter after my BB was stolen). I got a Z30. I wasn't all the that enthused by a great young man from BB walked me through the setup. At day 12 (2 days after the return date) there started to be issues..hours on the phone and 3 trips later the phone is still in the hads of the bell retail store - It was sent out for repair (battery issues - overheating and not holding charge) I ws supposed to pick it up this AM, but guess what! the battery wasn't charged anough to do anything with the phone. Could I please drive another 60km and come back later today or tomorrow and pick it up when they had it charged. It's been back from repair for over 24 hours and they couldn't even check to see if it was repaired.
    Bell you are a disgrace. Your customer service is becoming a joke. Please - I realize that the company is mammoth and you no longer need to care about your customers, it would be nice though if you actually tried to be helpful.

    1. We bought a plan on a international phone at the Gilford Mall in Surrey, B.C.
      The service agent garanteed us that there would be only a $60.00 a month charge. He promised us that there would be no other charges. He said there would only be a $5.00 dollar, one time charge when we crossed the border. Bell charged us $700 in roaming fees with a bill that was sent to a text that does not work. We noticed the withdrawl on our bank account. The agent cancelled our account on Oct 1 and hung up on us! We got back to Bell and they said we owed more but that they would let this go. We just found today that they took $1500 out of our account completely without our knowledge, just stole it.
      Don't use this company!!!!!!!!!

  4. Indeed they do not care about customers at all and I feel sorry for the people that work for customer service at Bell and for the people in the Billing Department too. Bell does not care who pays the bill, as long as it paid for. Even when you have transferred the account with the number (after selling a business) and you have not lived there anymore. The new owners even admitted in an email to Bell that they owned the property since that date, it does not matter Bell got their money and that is it!!
    Is it also not really sad (and saying a lot about the company at the same time) that you will never be able to meet with a person face to face?
    Doesn't it scream "FEAR"?

    This is so arrogant, even for a big company. "Hiding behind the phone!" Grow up people and face the facts, the facts that you do not want to know!

  5. Wow. Customer reps blow you off...even their tone is arrogant and indifferent to the fact that multiple Bell screw ups are costing me MUCH business. So I thought I'd call the corporate number.
    "Not available" is what the recording said. Clearly this corporation doesn't care about their service. No wonder they fought so hard against Verizon entering the marketplace! Believe me, if there was ANY other provider in my area, I would NOT choose Bell!

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