TomTom’s global corporate headquarters is in Amsterdam, Netherlands. This guide provides its corporate address and explains how to reach the appropriate support route for navigation devices, apps, subscriptions and refund requests.
Write a review about your TomTom experience, or use the official resources below for assistance.
TomTom corporate office — quick answers
Headquarters: TomTom N.V., De Ruijterkade 154, 1011 AC Amsterdam, Netherlands.
Corporate phone: A current public corporate switchboard was not verified for this guide.
Customer support: TomTom offers live chat and email through its support website. It explicitly states that it does not offer phone support.
Sources: Official corporate address and customer-care instructions. Verified September 5, 2026.
On This Page
TomTom Contacts by Reason for Assistance
| Reason for contacting | Contact | Purpose |
|---|---|---|
| Corporate correspondence | TomTom N.V., De Ruijterkade 154, 1011 AC Amsterdam, Netherlands | Published corporate address; do not use it as a repair or return destination without instructions. |
| Device, app or account assistance | Contact Customer Care | Open “Help & support,” describe the issue and follow the options for chat or email. |
| Refund request | Official refund form | Sign in with the email associated with the order. Eligibility depends on the purchase. |
| Subscription cancellation | Cancellation instructions | Follow the instructions for the service and purchase channel involved. |
| Product safety concern | productsafetyquestions@tomtom.com | Report a safety risk involving a TomTom product. |
How to Escalate a TomTom Complaint
For a product or purchase problem, begin with Customer Care. The following preparation and follow-up steps are suggestions:
- Identify the product and problem. Provide the device model or app name, software version and a concise description of the error. For a charge or order issue, have your receipt available.
- Use the appropriate support route. Explain the issue through “Help & support,” or use the refund form when requesting a refund.
- State the resolution you want. Examples include troubleshooting, review of a subscription charge, repair instructions or a refund assessment.
- Keep the case together. Save the support-ticket number and correspondence. If the issue remains unresolved, reply to the existing case and ask whether it can receive further review.
A review here does not open a TomTom support ticket, cancel a subscription or submit a refund request.
Frequently Asked Questions
Does TomTom have offices in the United States?
Yes. TomTom’s official office directory lists Detroit, Michigan, and Lebanon, New Hampshire. Its global headquarters is in Amsterdam. The San Jose address in older versions of this guide was not verified as a current office.
Does canceling a subscription also request a refund?
Treat cancellation and a refund request as separate tasks. Follow the cancellation instructions to address renewal, and use the refund process if you also want a charge reviewed. Keep any confirmation you receive.
Should I mail a faulty navigation device to headquarters?
Contact support first and request instructions for your model and country. Do not send a device to the corporate address without authorization and a confirmed shipping destination. Keep your proof of purchase and provide the serial number privately if support requests it.
About TomTom
TomTom develops digital maps, navigation software and traffic information for drivers, vehicle manufacturers and businesses. Its offerings include navigation apps, satellite-navigation devices, mapping APIs and software development tools. See TomTom’s official company overview for more information.
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Why Trust Corporate Office Headquarters?
We checked TomTom’s official corporate address, office directory, support instructions and refund resources on September 5, 2026. Information was verified from published sources, not by calling. Corporate Office Headquarters is independent and is not affiliated with TomTom.
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