PagePlus offers the worst customer service/technical support ever. I literally dread having to make a call for any assistance because it has always been a waste of time. My most recent experience was unbelievable. I wasted three hours of time talking with four or five people who were supposedly going to resolve a problem with my phone. All I did was take the sim card in and out of my phone and turn the phone on and off. To add insult to injury the last person with whom I spoke asked me was I told by one of the support people to dial *22890, if so I needed to purchase a new sim card because that was the problem. After 3 hours and due to no fault of my own I was out money for a plan plus I needed to purchase another plan and a sim card. Terrible company to deal with, if you ever need any type of assistance.