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Reach Loblaws Corporate Office 

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Loblaw Companies Limited Corporate Office in Canada is headquartered in Brampton, Ontario. Below are comprehensive details about Loblaw, including their address, contact numbers, and a brief overview of the company.

How To Contact Loblaw Corporate Office Headquarters

Loblaw Head Office: Overview

Loblaws Corporate Office

Maps and Directions To Loblaws Head Office

A Snapshot of Loblaw’s History

Founded in 1919, Loblaw Companies Limited has grown to become Canada’s largest food retailer, offering a wide range of grocery, household, clothing, and pharmacy products. Loblaw is known for its focus on quality, value, and sustainability in its diverse range of products and services.

The Retail Grocery Industry and Loblaw’s Position

In the competitive retail grocery market, Loblaw competes with other major chains like Sobeys, Metro, Tim Horton, and Walmart Canada. Loblaw distinguishes itself through its wide variety of store formats, including supermarkets and discount grocery stores, and its commitment to providing high-quality, affordable products.

Loblaw’s Customer-Centric Approach

Loblaw is dedicated to enhancing the shopping experience for its customers. The company focuses on customer service, product innovation, and community involvement, striving to meet the evolving needs of consumers across Canada.

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Loblaw Corporate Office Complaints, Reviews, and Feedback

We encourage you to share your experiences with Loblaw’s product selection, store environment, and customer service. Your feedback helps others understand Loblaw’s operations and commitment to providing quality retail experiences.

Formal Complaint Regarding Employee Misconduct on Christmas Eve

Rated 1.0 out of 5
December 31, 2023

Formal Complaint Regarding Employee Misconduct on Christmas Eve-ROCCA’S NORFILS-COXWELL AVE

Dear Rocca’s Norfils Customer Service, I hope this letter finds you well. I am writing to express my deep concern and disappointment regarding an incident that occurred at your store on Christmas Eve, involving a particular employee whose behavior was not only unprofessional but also disturbing. On the evening of December 24th, 2023, I visited your store, as I have done for the past four years, appreciating the excellent service and atmosphere your employees usually provide. However, on this occasion, my experience was marred by the actions of a female employee, who I believe may have been in her late 30s or early 40s. She was dressed in a red turtleneck and red/green hanging earrings. Upon greeting her with a cheerful “Happy Holidays,” I received a blank and unresponsive look, which was rather surprising given the usual warmth and friendliness exhibited by your staff. Nonetheless, I proceeded with my shopping. A later encounter with the same employee, where she responded rudely to another customer and subsequently engaged in derogatory comments about her, raised serious concerns about her conduct.

To elaborate further on the incident, a woman using a walker approached the employee with a question, only to be met with dismissive behavior. The employee’s response, “be my guest,” was not only impolite but also disrespectful. This incident alone left a negative impression on my shopping experience.

As if that were not enough, my friend and I witnessed today(30/12/2023 at 820pm) the same employee verbally attacking another customer, making derogatory remarks and even going so far as to label her as “psycho.” The subsequent involvement of a security guard, along with the employee and another colleague speaking mockingly about the distressed customer, was utterly unprofessional and disturbing.

This incident has shaken our confidence in the store’s commitment to providing a welcoming and inclusive environment for all customers. It is disheartening to witness such behavior, especially in a store that caters to a diverse clientele. Furthermore, I was informed by a neighbor that this employee has a history of misconduct, including an incident where she manhandled an elderly gentleman a few weeks prior.

I understand that incidents can occur in any workplace, but the repeated nature of this employee’s unacceptable behavior is alarming. I urge you to thoroughly investigate this matter, take appropriate action against the employee in question, and implement measures to ensure such incidents do not recur.

As loyal customers who have cherished the shopping experience at Rocca’s Norfils for several years, we sincerely hope that swift and decisive action will be taken to address this issue and maintain the high standards we have come to expect from your establishment.

Thank you for your attention to this matter, and I trust that you will take the necessary steps to rectify the situation.

Janice

Kettle Cooked Original potato chips

Rated 5.0 out of 5
November 22, 2023

We bought these to try and they were great! The crunch, flavour and quality were excellent. Forget the over priced others…these were a favourite for us and our friends!

Janice Rowles

Loblaws Napkins are Low Quality

Rated 3.0 out of 5
July 29, 2023

To Whom it May Concern

As a longtime user of the Club Size packages of no name napkins (0 60383 12215 7), I am moved to comment on my recent purchase. The napkins are now of extremely low quality. They are very thin with no strength whatsoever and are now more costly.

Make them of poorer quality and lower the price or make them better and raise the price. What you have done is completely disrespectful of your customers and shows a disdain of anything but the almighty dollar.

I will not buy them again and will be more discerning in my shopping in any of your stores.

Ruth Chapin

Loblaws Self Checkout

Rated 3.0 out of 5
June 22, 2023

Why is Loblaws not replacing the broken self checkout machines in NoFrills in Smithers BC? This is extremely disappointing. People do not work minimum wage jobs anymore. It’s time to replace these machines!

Tara