Consumers, employees, retailers and job applicants may search for the Frito-Lay corporate office, headquarters address, corporate phone number, Consumer Relations, Human Resources, product-complaint department, recall information, nutrition and allergen assistance, careers support or an escalation route for an unresolved concern.
This page provides Frito-Lay headquarters information, verified corporate and customer-service contacts, product-quality and packaging complaint guidance, food-safety and recall resources, ownership and leadership details, current reader-review themes, related corporate office pages and answers to frequently asked questions.
Frito-Lay Corporate Office and Headquarters Contact Information
- Company: Frito-Lay North America, Inc.
- Parent Company: PepsiCo, Inc.
- PepsiCo Reporting Segment: PepsiCo Foods North America
- Frito-Lay Corporate Address: 7701 Legacy Drive, Plano, TX 75024
- Frito-Lay Corporate Phone Number: 1-972-334-7000
- Frito-Lay Consumer Relations: 1-800-352-4477
- Consumer Relations Hours: Monday–Friday, 9:00 a.m.–4:30 p.m. Central
- Consumer Relations Mailing Address: P.O. Box 660634, Dallas, TX 75266
- Online Product Complaint Form: Use the official Frito-Lay Contact Us page
- PepsiCo Chairman and Chief Executive Officer: Ramon Laguarta
- Chief Executive Officer, PepsiCo North America: Ram Krishnan
- Parent-Company Stock Symbol: Nasdaq: PEP
- Official Website: FritoLay.com
- Official Consumer Help Center: Contact Frito-Lay
- Product Complaint Form: Submit a product complaint or question
- Product Locator: Find Frito-Lay snacks
The Plano headquarters supports Frito-Lay through corporate leadership, product development, research, marketing, supply-chain management, sales, distribution, finance, legal affairs, Human Resources, technology, communications and other business functions.
The corporate switchboard is not the primary consumer complaint line or a direct nationwide Human Resources number. Product-quality, packaging, ingredient, nutrition, promotion and availability concerns should normally go through Frito-Lay Consumer Relations at 1-800-352-4477.
Where Is Frito-Lay Headquarters?
Frito-Lay North America headquarters is located at 7701 Legacy Drive, Plano, TX 75024.
People searching for Frito Lay headquarters, Frito-Lay corporate headquarters, Frito-Lay corporate office Texas, Frito Lay HQ, Frito-Lay main office or the Frito-Lay corporate address are generally looking for this Plano location.
The corporate-office phone number is 1-972-334-7000.
Frito-Lay Corporate Phone Number
The Frito-Lay corporate office phone number is 1-972-334-7000.
This number reaches the Plano corporate switchboard. It should not be confused with:
- Consumer product support: 1-800-352-4477
- Employment application help: 1-888-319-0631
- PepsiCo Speak Up ethics hotline: 1-866-729-4888
- Retail-account setup: 1-888-600-6620
The corporate office may route a call to another department, facility, regional sales organization or PepsiCo resource depending on the issue.
Frito-Lay Customer-Service Phone Number
The verified Frito-Lay Consumer Relations phone number is 1-800-352-4477.
Current phone hours are Monday through Friday from 9:00 a.m. to 4:30 p.m. Central.
Consumer Relations can help route concerns involving:
- Stale, damaged or unusual snacks
- Broken or crushed chips
- Incorrect product inside a package
- Package seals or damage
- Possible foreign objects
- Product taste, odor, texture or appearance
- Ingredient and allergen questions
- Nutrition information
- Product availability
- Discontinued products
- Coupons, promotions and contests
- Compliments and general feedback
Readers may also review the related Frito-Lay customer-service guide on CustomerServiceNumbers.com.
How to File a Complaint With Frito-Lay
- Keep the package and remaining product. Do not discard the bag before recording the identifying codes.
- Locate the printed information. Find the UPC, Best Taste date, manufacturing code, product name, flavor and package size.
- Keep the receipt. Record the retailer, purchase date and approximate price.
- Photograph the problem. Take clear pictures of the package, codes and product when appropriate.
- Contact Consumer Relations. Call 1-800-352-4477 or use the official online form.
- Follow storage instructions. Ask whether Frito-Lay wants the product retained, sealed, refrigerated or returned.
- Save the case information. Keep the submission date, representative’s name, reference number and promised response.
- Contact the retailer when appropriate. The store may handle an immediate exchange or refund under its own policy.
Describe the problem factually. Explain what was expected, what was found, how many packages were affected and what response or resolution is requested.
Information to Have Before Contacting Frito-Lay
- Product name and brand
- Flavor or variety
- Package size
- Number of affected packages
- 12-digit barcode or UPC
- Best Taste or Guaranteed Fresh date
- Manufacturing or plant code
- Purchase date
- Date the package was opened
- Retailer name and location
- Receipt, if available
- Photographs or video
- Description of the taste, texture, odor or object
- Whether any product remains
- The specific resolution requested
Do not post your home address, personal telephone number, email address, complete receipt, payment information or private medical details in a public review.
Frito-Lay Product-Quality Complaints
Product complaints may involve:
- Stale snacks before the printed date
- Excessively broken chips
- Unexpectedly thin chips
- Burned or unusually dark pieces
- Off taste or odor
- Unexpected texture
- Wrong seasoning level
- Too much or too little salt
- Wrong flavor in the bag
- Product clumping or moisture
- Watery or separated dip
- Damaged or open packaging
- An unusual or unidentified object
Keep the package because the printed codes help Frito-Lay identify where and when the product was made. A complaint without the package information may be more difficult to investigate.
Broken or Crushed Chip Complaints
Potato chips, tortilla chips and other snacks may break during manufacturing, packing, shipping, stocking or customer handling. A bag containing an unusually large amount of crumbs can still be reported as a product-quality concern.
Before contacting Frito-Lay:
- Photograph the contents.
- Keep the bag and remaining chips.
- Record the package size and codes.
- Note whether the bag appeared crushed, punctured or improperly sealed.
- Identify whether the product came from a store, vending machine, variety pack or online order.
Do not mail the product or package unless Consumer Relations provides instructions.
Frito-Lay Package Size and Underfill Complaints
The physical size of a chip bag is not the same as its declared product quantity. Snack packaging may contain headspace intended to reduce breakage and protect freshness.
A suspected underfill complaint should focus on:
- The printed net weight
- The actual product weight, if reliably measured
- Whether the package was sealed
- Whether product appeared to be missing
- The UPC and manufacturing code
- Photographs of the package and contents
A consumer who believes a sealed package contains less than the labeled net weight should retain it and contact Frito-Lay Consumer Relations.
Frito-Lay Price Complaints
Retail prices can vary by store, region, package size, sales promotion, delivery channel and retailer pricing policy.
When reporting a price concern, distinguish among:
- The retailer’s shelf price
- The package’s printed suggested price, when one appears
- A change in package size
- A coupon or promotion that did not apply
- A vending-machine price
- An online or delivery markup
Contact the retailer about an incorrect shelf tag, register price or store promotion. Contact Frito-Lay when the concern involves product packaging, a company promotion or broader feedback about package size and value.
Foreign Object or Unusual Product Complaints
Do not consume a product that contains an unidentified object or appears contaminated, spoiled or unsafe.
- Stop eating the product.
- Keep the package and remaining contents away from children and pets.
- Place the item in a clean, secure container when appropriate.
- Photograph the item and package codes.
- Call Frito-Lay Consumer Relations at 1-800-352-4477.
- Follow the company’s instructions for retaining or returning the product.
- Seek appropriate medical care if anyone is injured or becomes ill.
Do not publicly post graphic medical information, private health records or personal contact details.
Food-Safety, Illness and Allergic-Reaction Concerns
A consumer who believes a snack caused an illness, injury or allergic reaction should prioritize appropriate medical care. CorporateOfficeHeadquarters.com cannot diagnose an illness or determine its cause.
Retain:
- The package and remaining product
- UPC and manufacturing codes
- Best Taste date
- Receipt and purchase location
- Foods consumed at the same time
- When symptoms began
- Private medical documentation
Report the matter directly to Frito-Lay. Serious food-safety concerns may also be reported to the U.S. Food and Drug Administration or the appropriate health authority.
Frito-Lay Recall Information
A Frito-Lay recall normally applies only to specifically identified products. Check all of the following:
- Brand
- Product name and flavor
- Package size
- UPC
- Best Taste or Guaranteed Fresh date
- Manufacturing code
- Distribution states or channels
Do not assume every package of a named brand is recalled. Do not rely solely on an old social-media post, forwarded message or article headline.
Use the current FDA recalls and safety-alert database and Frito-Lay’s official support channels.
If a package matches an active recall, follow the disposal, return or contact instructions in the official notice. A person with a relevant allergy or sensitivity should not consume a recalled product.
Frito-Lay Ingredient and Allergen Information
Frito-Lay states that the nine major allergens are identified in the allergen statement beneath the ingredient list when applicable:
- Milk
- Soy
- Egg
- Fish
- Shellfish
- Peanuts
- Tree nuts
- Sesame
- Wheat
Ingredients and production arrangements can vary by flavor, package, recipe, country and manufacturing facility. Check the specific package every time, particularly after a recipe or packaging change.
Frito-Lay does not guarantee that every product is produced on a dedicated allergen-free line. Consumers with serious allergies should review the current label and contact Consumer Relations before making a safety decision.
- Nutrition and Ingredient Information: PepsiCo Product Facts
- SmartLabel: PepsiCo SmartLabel
- Frito-Lay Nutrition FAQs: Frito-Lay Nutrition Help
Gluten, Kosher, Vegan and Dietary Questions
Do not assume that every plain-looking or similarly named snack meets the same dietary requirements.
For gluten, kosher, animal-enzyme, organic, non-GMO or other dietary questions:
- Read the current package.
- Review Product Facts or SmartLabel.
- Look for the applicable certification on that package.
- Contact Consumer Relations when the information is unclear.
Recipes and certifications can change. A list saved from an older website visit should not replace the current package label.
Best Taste Dates and Stale-Snack Complaints
The Best Taste or Guaranteed Fresh date is used to identify the period of optimal flavor and texture. A product may lose crispness or freshness after that date.
Frito-Lay recommends tightly closing an opened package and generally consuming the remaining snack within approximately one week to ten days for best quality.
A sealed product that tastes stale before the printed date can be reported to Consumer Relations. Keep the package and manufacturing code.
Frito-Lay Product Availability and Discontinued Snacks
Use the official product locator to search by ZIP code. The locator shows stores that have recently sold the product but does not guarantee current inventory.
Before making a special trip:
- Call the retailer.
- Confirm the flavor and package size.
- Ask whether the product is seasonal or limited edition.
- Check online grocery inventory.
- Review Snacks.com when applicable.
A missing product may be temporarily unavailable, distributed only in certain regions, sold only in variety packs or discontinued.
Snacks.com Order Complaints
Some Frito-Lay products are sold directly through Snacks.com.
For an online-order complaint, retain:
- Order confirmation
- Order number
- Shipping address
- Tracking information
- Delivery photograph
- List of missing or damaged products
- Payment confirmation
- Customer-support correspondence
Contact the online store and shipping carrier when an order is missing, delayed, damaged or delivered to the wrong location.
Online Snack Store: Snacks.com
Frito-Lay Coupons, Promotions and Contests
Frito-Lay coupons and promotions may have:
- Expiration dates
- Participating-retailer restrictions
- Purchase requirements
- Mobile-wallet instructions
- Household limits
- Age and residency requirements
- Specific eligible products
Review the official rules before purchasing a product based on a promotion. Save screenshots, receipts, offer emails and redemption messages.
Be cautious of social-media accounts, texts or emails promising prizes in exchange for payment, gift cards, passwords or verification codes.
Frito-Lay Retailer and Business Accounts
A store, restaurant, school, vending operator or other business seeking to establish a Frito-Lay retail account can call 1-888-600-6620 or use the official retailer-support resources.
Existing account support can vary depending on whether products are delivered through direct-store delivery, a distributor, warehouse delivery or another arrangement.
Business customers should retain:
- Account number
- Store or business location
- Delivery invoices
- Route or representative information
- Dates of missed or incorrect deliveries
- Credit or return requests
Do not post private account numbers, pricing agreements, invoices or employee information in a public review.
Frito-Lay Human Resources and Careers
The Plano corporate number should not be labeled as a direct nationwide Frito-Lay Human Resources hotline.
Use the appropriate route:
- Hourly manufacturing and warehouse jobs: Use FritoLayEmployment.com.
- Corporate or salaried opportunities: Use PepsiCoJobs.com.
- Application technical help or status: Call 1-888-319-0631.
- Current employee: Contact the manager, local HR representative or internal employee-service system.
- Payroll or benefits: Use the contact shown in the employee’s internal records or plan materials.
- Consumer complaint: Call Consumer Relations rather than Human Resources.
- Hourly Careers: Frito-Lay Employment
- Corporate and Salaried Careers: PepsiCo Jobs
PepsiCo warns that legitimate roles are listed through its official career websites. Job applicants should be cautious of unsolicited offers requesting money, gift cards, banking credentials or purchases of equipment.
PepsiCo Speak Up Ethics Hotline
Employees, consumers, suppliers and other parties can use PepsiCo’s Speak Up program to report suspected violations of its Code of Conduct or applicable law.
- U.S. Speak Up Phone Number: 1-866-729-4888
- Availability: 24 hours a day
- Online Reporting: PepsiCo Speak Up
This channel is intended for ethics and compliance concerns. It is not the correct route for stale chips, refunds, coupons, ordinary job applications or routine payroll questions.
Frito-Lay Reviews and Complaints
Five negative product and pricing reviews are currently visible on CorporateOfficeHeadquarters.com.
One reviewer alleged that chips had become extremely thin and were frequently reduced to crumbs.
A second reviewer objected to the amount of product received relative to the selling price.
Another reviewer described dissatisfaction with Original Lay’s potato chips, alleging excessive breakage and changes in taste, oil, salt, package quantity and price.
A customer who purchased a large bag of Fritos at Costco reported finding an unusual item in the package. The reviewer supplied package-code information, photographs and a receipt and asked about compensation.
A fifth reviewer objected to the retail price of a Party Size bag of Doritos.
These reviews represent individual reader experiences, impressions and allegations. CorporateOfficeHeadquarters.com does not independently verify the product contents, manufacturing history, package weight, recipe, retailer price, company intent or requested compensation.
A useful Frito-Lay review identifies:
- Brand, product and flavor
- Package size
- Approximate purchase date
- Retailer and state
- Nature of the problem
- Whether Consumer Relations was contacted
- Company response
- Requested resolution
- Whether the issue was resolved
Comment Moderation Guidance
Reviews may describe genuine experiences and opinions, but personal insults, threats, unsupported criminal accusations, private medical information and personal employee details may be removed or edited.
Product codes, UPCs and Best Taste dates can help explain a complaint, but a public comment should not contain the reviewer’s home address, email address, telephone number, payment details, loyalty information or complete receipt.
Urgent product-safety reports should be submitted directly to Frito-Lay and the appropriate authorities rather than relying only on a public comment.
About Frito-Lay
The Frito Company and H.W. Lay & Company trace their origins to 1932. The two companies merged in 1961 to form Frito-Lay, Inc.
In 1965, Frito-Lay merged with Pepsi-Cola to form PepsiCo.
Frito-Lay’s snack portfolio includes brands such as:
- Lay’s
- Doritos
- Cheetos
- Fritos
- Tostitos
- Ruffles
- SunChips
- Smartfood
- Stacy’s
- PopCorners
- Rold Gold
- Funyuns
- Miss Vickie’s
- Santitas
Products are sold through grocery stores, convenience stores, mass merchants, club stores, vending operations, food-service channels, online retailers and direct-to-consumer platforms.
Who Owns Frito-Lay?
Frito-Lay North America is part of PepsiCo, Inc.
PepsiCo is a publicly traded food and beverage company whose common stock trades under the symbol PEP.
Although Frito-Lay remains a recognizable operating and legal name, PepsiCo currently reports its convenient-food businesses in the United States and Canada within the PepsiCo Foods North America segment.
Frito-Lay and PepsiCo Leadership
- Ramon Laguarta: Chairman and Chief Executive Officer of PepsiCo
- Ram Krishnan: Chief Executive Officer of PepsiCo North America
- Becky Schmitt: Executive Vice President and Chief People Officer of PepsiCo
- Stephen T. Schmitt: Executive Vice President and Chief Financial Officer of PepsiCo
Ram Krishnan leads PepsiCo’s food and beverage portfolio in the United States and Canada, which includes Frito-Lay operations.
Consumers, employees and applicants should use established support channels rather than searching for private executive telephone numbers or personal email addresses.
Frito-Lay Competitors and Related Corporate Office Pages
Frito-Lay competes with snack, bakery, cereal and packaged-food companies as well as retailer-owned brands and smaller regional snack manufacturers.
- PepsiCo Corporate Office — Frito-Lay’s parent company
- Kellogg and Kellanova Corporate Office
- Mondelez International Corporate Office
- Conagra Brands Corporate Office
Official Frito-Lay, PepsiCo and Consumer Resources
- Frito-Lay Official Website
- Frito-Lay Consumer Help Center
- Frito-Lay Product Complaint Form
- Frito-Lay Frequently Asked Questions
- Frito-Lay Product Locator
- PepsiCo Product Facts
- PepsiCo SmartLabel
- Snacks.com
- PepsiCo Corporate Website
- PepsiCo Leadership
- PepsiCo Careers
- Frito-Lay Hourly Careers
- PepsiCo Global Code of Conduct and Speak Up
- Frito-Lay Customer Service Guide
- FDA Recalls and Safety Alerts
- Report a Problem to the FDA
- USAGov Company and Product Complaint Guidance
Frequently Asked Questions About Frito-Lay Corporate Office
Where is Frito-Lay headquarters?
Frito-Lay North America headquarters is located at 7701 Legacy Drive, Plano, TX 75024.
What is the Frito-Lay corporate phone number?
The Frito-Lay corporate switchboard number is 1-972-334-7000.
What is the Frito-Lay customer-service phone number?
Call Frito-Lay Consumer Relations at 1-800-352-4477.
What are Frito-Lay customer-service hours?
Consumer Relations is currently available Monday through Friday from 9:00 a.m. to 4:30 p.m. Central.
How do I complain about a Frito-Lay product?
Keep the product and package, record the UPC, Best Taste date and manufacturing code, and call 1-800-352-4477 or use the official online complaint form.
What should I do if my chips are stale or broken?
Keep the package and remaining product, photograph the contents and report the concern to Consumer Relations with the package codes and purchase information.
How do I report an unusual object in a Frito-Lay product?
Stop consuming the product, preserve the package and item safely, photograph it and contact Frito-Lay immediately. Seek appropriate medical care if anyone is injured or becomes ill.
Will Frito-Lay send a refund or coupon?
Consumer Relations determines the response after reviewing the individual complaint. A refund, coupon, replacement or other adjustment is not guaranteed.
Why is there empty space in a chip bag?
Snack bags may contain protective headspace to reduce breakage and preserve quality. The labeled net weight—not the visual fullness of the package—states the declared product quantity.
How do I report a possibly underweight bag?
Retain the sealed or remaining package, record its printed net weight and manufacturing codes, photograph it and contact Frito-Lay Consumer Relations.
How do I find a specific Frito-Lay product?
Use the official product locator and then call the retailer to confirm current stock.
Does the product locator guarantee an item is in stock?
No. It shows stores that recently sold the product but does not guarantee current availability.
Where can I find Frito-Lay nutrition information?
Check the package and use PepsiCo Product Facts or SmartLabel for current nutrition and ingredient information.
How do I check whether a Frito-Lay product contains an allergen?
Read the allergen statement beneath the ingredients on the specific package. Contact Consumer Relations when additional information is needed.
Are all Frito-Lay snacks made on dedicated allergen-free equipment?
No. Frito-Lay does not guarantee that every product is manufactured on a dedicated line. Check current labels and shared-equipment statements.
Where can I check Frito-Lay recalls?
Use the FDA recalls database and Frito-Lay’s official contact resources. Match the exact product, package size, UPC, date and manufacturing code.
Does an old recall notice mean my current bag is recalled?
No. Many recalls are limited and later completed. Only products matching the current official recall details are affected.
What does the Best Taste date mean?
It identifies the period during which the product is expected to have optimal taste and texture. Snacks may lose crispness and flavor after that date.
How long are Frito-Lay snacks fresh after opening?
Frito-Lay generally recommends closing the package tightly and consuming the remaining product within about one week to ten days for best quality.
How do I apply for a Frito-Lay job?
Use FritoLayEmployment.com for many hourly roles and PepsiCoJobs.com for corporate and salaried positions.
What is the Frito-Lay job-application help number?
Call 1-888-319-0631 for application technical issues or job-status assistance.
Is 1-972-334-7000 the Frito-Lay HR number?
No. It is the Plano corporate switchboard and should not be treated as a direct nationwide Human Resources, payroll or benefits number.
What is the PepsiCo Speak Up hotline?
Call 1-866-729-4888 to report suspected violations of PepsiCo’s Code of Conduct or applicable law. It is available 24 hours a day.
Who owns Frito-Lay?
Frito-Lay North America is part of PepsiCo, Inc.
Who leads Frito-Lay?
Ram Krishnan is chief executive officer of PepsiCo North America and oversees PepsiCo’s food and beverage portfolio in the United States and Canada. Ramon Laguarta is chairman and CEO of PepsiCo.
Is Frito-Lay publicly traded?
Frito-Lay is not separately traded. Its parent company, PepsiCo, trades under the symbol PEP.
When was Frito-Lay founded?
The Frito Company and H.W. Lay & Company merged in 1961 to form Frito-Lay. Frito-Lay merged with Pepsi-Cola in 1965 to create PepsiCo.
How do I establish a Frito-Lay retail account?
Call 1-888-600-6620 or use the official retailer-partner resources.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate addresses, headquarters phone numbers, ownership and leadership information, complaint-routing guidance, consumer resources and a place for readers to share company reviews.
When updating a page, we review official company contact pages, corporate filings, leadership information, product-support resources, nutrition and allergen materials, careers information, government recall notices and reviews visible on the page.
Addresses, telephone numbers, executives, product ingredients, allergen statements, manufacturing arrangements, support hours, package sizes, promotions, recall status and complaint procedures can change. Verify time-sensitive information through current official sources.
Page Update Note
This Frito-Lay corporate office page was reviewed and updated on July 23, 2026.
The update verified the 7701 Legacy Drive headquarters address, retained 1-972-334-7000 as the corporate-office switchboard and confirmed 1-800-352-4477 as the primary Consumer Relations number with current support hours.
The update removed the unsupported description of the corporate number as a direct Human Resources line. It added official career routes, the 1-888-319-0631 application-help number and PepsiCo’s Speak Up ethics hotline.
The update also clarified Frito-Lay’s current position within PepsiCo Foods North America, added PepsiCo CEO Ramon Laguarta and PepsiCo North America CEO Ram Krishnan, and explained that no separately published current Frito-Lay CEO title was verified.
Additional updates include detailed product-complaint documentation, broken-chip, package-size, pricing, foreign-object, food-safety, recall, allergen, nutrition, freshness, product-availability, Snacks.com, promotion, retailer-account, career and privacy guidance.
The five visible reviews were summarized and cleaned up so individual product, packaging, taste, price and foreign-object complaints are not presented as verified companywide conclusions.
The existing image was preserved using its original URL, WordPress attachment ID and dimensions, centered below the primary contact section and updated with improved image SEO.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Frito-Lay North America, Inc., Frito-Lay, Inc., PepsiCo, PepsiCo Foods North America, any Frito-Lay brand, retailer, distributor, delivery company, employee, medical provider, health authority, the FDA or another government agency.
This page is provided for informational and consumer-review purposes only. CorporateOfficeHeadquarters.com cannot access a product complaint, manufacturing record, package investigation, refund, coupon, online order, retailer account, employment application, payroll record, benefits account, ethics report or internal company system.
Nothing on this page constitutes medical, allergy, nutrition, food-safety, employment, legal, regulatory, financial or consumer-protection advice. Product ingredients, manufacturing facilities, allergens, certifications, recalls, package sizes, prices, company contacts and policies may change. Check the current package and official sources before making health or safety decisions.
Share Your Experience
Have you contacted Frito-Lay Consumer Relations, the Plano corporate office, a retailer, Snacks.com support, an employment representative or PepsiCo’s Speak Up program? Share your Frito-Lay review below.
Helpful reviews identify the product and flavor, package size, approximate purchase date, retailer and state, nature of the concern, support route used, company response, requested resolution and whether the matter was resolved.
Privacy warning: Do not post your home address, personal telephone number, email address, complete receipt, payment-card information, online account credentials, employment application details, Social Security number, employee identification number, private medical information or personal information about Frito-Lay employees or other consumers in a public review.
