Anytime Fitness’s corporate office is located in Woodbury, Minnesota. This page provides the Anytime Fitness headquarters address and phone number, corporate feedback contacts, ABC Fitness billing support, membership cancellation guidance, complaint-escalation steps, ownership information, and reviews from Anytime Fitness members.
Anytime Fitness Corporate Office and Headquarters Contact Information
- Company and brand: Anytime Fitness
- Legal franchisor: Anytime Fitness Franchisor LLC
- Parent brand organization: Purpose Brands
- Anytime Fitness corporate office address: 111 Weir Drive, Woodbury, MN 55125, USA
- Corporate office phone number: 1-651-438-5000
- Corporate feedback and customer care: 1-800-704-5004
- Corporate feedback email: me**************@******ds.com
- ABC Fitness billing support: 1-888-827-9262
- ABC Fitness billing email: cu**********@********ss.com
- Privacy email: pr*****@************ss.com
- Official website: anytimefitness.com
- Official contact page: Contact Anytime Fitness
- Club locator: Find an Anytime Fitness Club
- Membership information: Anytime Fitness Membership
The 1-651-438-5000 number reaches the Anytime Fitness corporate office but is not identified as a dedicated membership-cancellation or billing line. For corporate feedback about a particular club, Anytime Fitness publishes 1-800-704-5004 and me**************@******ds.com.
Most Anytime Fitness clubs are independently owned and operated. Membership agreements, cancellation procedures, fees, staffing, equipment, amenities, and local complaint handling may therefore differ by location. Members should normally begin with their home club before escalating to corporate or the billing processor.
Where Is Anytime Fitness Headquarters Located?
Anytime Fitness headquarters is located at 111 Weir Drive, Woodbury, Minnesota 55125. The Woodbury campus is used by the Anytime Fitness franchisor and the broader brand organization associated with Purpose Brands.
The same Woodbury address appears in Anytime Fitness’s current website terms, privacy materials, franchise information, and legal-contact information. It should not be confused with the address of a member’s independently operated home club.
The headquarters is a corporate office rather than a public gym or general walk-in customer-service center. Contact the company before visiting or attempting to deliver documents in person.
Which Anytime Fitness Phone Number Should You Call?
For a Local Club or Membership Issue
Contact your home club when the concern involves:
- Membership cancellation
- Membership freezes or holds
- Monthly dues or annual fees
- Personal training agreements
- Access cards, key fobs, or app entry
- Club hours or staffed office hours
- Dirty facilities or restrooms
- Broken or unsafe equipment
- Employee or manager conduct
- Locker rooms, showers, parking, or security
- Classes, coaching, or local amenities
Use the official Anytime Fitness club locator to locate your home club’s telephone number and contact information.
For Corporate Feedback About a Club
Anytime Fitness publishes the following corporate feedback contacts for reporting a specific club experience:
- Corporate feedback phone: 1-800-704-5004
- Corporate feedback email: me**************@******ds.com
- Official feedback form: Available through the Anytime Fitness contact page
Include the club location, dates, membership type, manager contacts, billing details, prior attempts to resolve the issue, and the specific resolution requested.
For ABC Fitness Billing Questions
Some Anytime Fitness clubs use ABC Fitness to process membership payments. Anytime Fitness publishes the following ABC Fitness contacts for general billing and payment inquiries:
- ABC Fitness gym-member support: 1-888-827-9262
- ABC Fitness member-support email: cu**********@********ss.com
- MYiCLUBonline member account: Access MYiCLUBonline
ABC Fitness may be able to explain payments, balances, scheduled withdrawals, and account records when it processes billing for the club. However, ABC Fitness may not have authority to change the membership agreement or approve every cancellation, refund, or fee reversal. Those decisions may remain with the independently operated home club.
How to Escalate an Anytime Fitness Complaint
- Review the membership agreement. Confirm the home club, membership term, monthly dues, annual fees, personal training terms, freeze provisions, cancellation notice requirements, and billing date.
- Contact the home club. Ask for the club manager or owner when the issue involves membership, billing, cancellation, cleanliness, equipment, staff conduct, or access.
- Request written confirmation. Ask for an email confirming any cancellation, freeze, refund, billing correction, membership change, or promised repair.
- Contact ABC Fitness when applicable. If ABC appears on the billing statement or membership records, call 1-888-827-9262 and request an explanation of the payment history.
- Submit corporate feedback. Call 1-800-704-5004, email me**************@******ds.com, or use the official feedback form.
- Request a reference number. Record the date, time, representative’s name, summary of the response, and expected follow-up date.
- Send a written complaint when unresolved. Mail correspondence to Anytime Fitness Franchisor LLC, 111 Weir Drive, Woodbury, MN 55125. Keep copies and use trackable delivery for important correspondence.
Corporate escalation may help bring a complaint to the attention of the franchisor, but the local franchise owner may still control the membership agreement, refund decision, employee management, facility maintenance, and local operating practices.
Anytime Fitness Membership Cancellation
Anytime Fitness directs members with cancellation concerns to their home club. Each club is independently owned and operated, and cancellation requirements may depend on the membership agreement, membership type, state law, notice period, minimum term, and billing date.
Before attempting to cancel:
- Read the cancellation section of the signed membership agreement.
- Confirm whether notice must be submitted in person, online, by email, or in writing.
- Ask whether advance notice is required before the next billing date.
- Determine whether personal training has a separate agreement.
- Ask whether an annual fee or final monthly payment remains due.
- Request the cancellation effective date in writing.
Do not rely only on a telephone conversation. Keep a copy of the cancellation request, email, signed form, screenshot, certified-mail receipt, tracking record, and written confirmation.
What If the Home Club Will Not Respond?
If the home club does not answer telephone calls or emails:
- Document each contact attempt.
- Visit during published staffed hours when practical.
- Send a written request using a trackable delivery method.
- Contact ABC Fitness if it processes the billing.
- Submit the issue through Anytime Fitness corporate feedback.
Include the dates you attempted to contact the club and a copy of the cancellation provision from your agreement.
Anytime Fitness Freeze and Hold Complaints
A membership freeze is not necessarily the same as cancellation. A frozen account may automatically resume billing when the approved freeze period ends.
Before agreeing to a freeze, ask for written confirmation of:
- The date the freeze begins
- The date the freeze expires
- Any fee charged during the freeze
- Whether the membership term is extended
- Whether billing resumes automatically
- What must be done to cancel instead
Set a reminder before the freeze expiration date and save all communications. If you requested cancellation but the account was placed on hold instead, send a written follow-up explaining that you are requesting cancellation rather than another freeze.
Anytime Fitness Billing and Unauthorized-Charge Complaints
Before disputing an Anytime Fitness charge, compare the transaction with:
- The monthly membership dues
- An annual or enhancement fee
- A joining or enrollment fee
- A personal training payment
- A late or returned-payment fee
- A payment that resumed after a freeze
- A final payment required by the cancellation notice period
Ask the club or ABC Fitness for an itemized account history showing the charge date, description, amount, balance, and membership provision connected to the charge.
If the charge remains unresolved, contact the financial institution that issued the card or bank account. Explain the situation accurately and provide the membership agreement, cancellation confirmation, billing records, and communications with the club. A payment dispute does not necessarily cancel the underlying membership agreement, so continue seeking written confirmation from the club.
For additional customer-service information, visit the related Anytime Fitness Customer Service page on CustomerServiceNumbers.com.
Anytime Fitness Club Cleanliness and Maintenance Complaints
Report dirty restrooms, overflowing trash, empty soap or paper supplies, damaged flooring, plumbing problems, broken showers, unsafe conditions, or cleaning concerns to the local club manager first.
When reporting a facility problem:
- Identify the club location.
- Provide the date and approximate time.
- Describe the area involved.
- Include photographs when appropriate and when other members are not identifiable.
- Explain whether the problem has been reported previously.
- Request a repair or cleanup timeline.
Do not photograph people in locker rooms, restrooms, showers, changing areas, or other private spaces.
Broken or Unsafe Equipment Complaints
Stop using equipment that appears damaged, unstable, missing safety hardware, improperly assembled, or otherwise unsafe. Notify club staff and identify the machine clearly.
Useful details include:
- Equipment type and manufacturer
- Machine number or location within the club
- Description of the defect
- Date first reported
- Whether the equipment was marked out of service
- Whether the problem has continued after prior reports
For an urgent safety hazard, alert staff immediately and avoid the equipment until it has been inspected or repaired.
What to Have Before Contacting Anytime Fitness Corporate
- Your name and account email address
- Your home club’s city and state
- Your membership agreement
- Membership or account number when available
- Billing dates and charge amounts
- Cancellation or freeze requests
- Emails, letters, screenshots, and tracking records
- Names or job titles of people contacted
- Photographs of equipment or facility problems when appropriate
- A short timeline of events
- The resolution you are requesting
Do not post membership numbers, key-fob numbers, payment-card details, bank-account information, medical information, passwords, home addresses, private telephone numbers, or other sensitive information in a public review.
About Anytime Fitness
Anytime Fitness is a global fitness franchise known for round-the-clock member access at participating locations. Clubs commonly provide cardio and strength-training equipment, free weights, private restrooms and showers, personal training, small-group coaching, and app-based fitness tools. Services and amenities vary by club.
The brand was founded in Minnesota and operates through independently owned franchise locations. The legal franchisor is Anytime Fitness Franchisor LLC, and the brand is currently part of Purpose Brands.
Purpose Brands also includes Orangetheory Fitness, Waxing the City, and The Bar Method. Although these brands are connected through the same broader organization, each maintains separate club or studio operations, memberships, support routes, and service offerings.
Is Every Anytime Fitness Club Corporate-Owned?
No. Anytime Fitness operates primarily as a franchise system. Individual clubs are generally independently owned and operated under the Anytime Fitness brand.
This structure can affect:
- Membership prices
- Cancellation procedures
- Staffed hours
- Available equipment and amenities
- Personal training programs
- Local promotions
- Maintenance and cleanliness
- Hiring and employee management
- Refund and billing decisions
A complaint involving one club does not necessarily represent every Anytime Fitness location. Include the location when submitting feedback so the concern can be directed to the appropriate franchise owner or manager.
Anytime Fitness Reviews and Common Complaint Themes
Reviews currently visible on CorporateOfficeHeadquarters.com are primarily critical. The comments describe individual experiences and have not been independently verified as companywide practices.
Current review themes include:
- Dirty floors, bathrooms, showers, and workout areas
- Broken cardio machines and missing equipment parts
- Maintenance problems continuing for extended periods
- Difficulty reaching club staff by telephone
- Limited staffed hours or difficulty finding a manager
- Membership cancellation and freeze frustration
- Billing resuming after a membership freeze ended
- Difficulty escalating a complaint beyond the home club
- Significant differences in cleanliness and management between locations
One reviewer compared a clean and well-run Florida club favorably with a poorly maintained Illinois club. This illustrates why reviews should identify the specific location rather than treating every independently operated Anytime Fitness club as identical.
Anytime Fitness Competitors and Related Corporate Office Pages
Anytime Fitness competes with national gym chains, franchise fitness centers, boutique studios, full-service athletic clubs, personal training facilities, and independent local gyms.
Related corporate-office pages include:
- Planet Fitness Corporate Office
- LA Fitness Corporate Office
- 24 Hour Fitness Corporate Office
- Life Time Corporate Office
- Gold’s Gym Corporate Office
- Orangetheory Fitness Corporate Office
Frequently Asked Questions About Anytime Fitness Headquarters
Where is the Anytime Fitness corporate office?
The Anytime Fitness corporate office is located at 111 Weir Drive, Woodbury, MN 55125.
What is the Anytime Fitness corporate office phone number?
The Anytime Fitness corporate office phone number is 1-651-438-5000.
What is the Anytime Fitness customer-service number?
Anytime Fitness publishes 1-800-704-5004 for corporate feedback involving a specific club.
How do I email Anytime Fitness corporate?
Corporate feedback may be sent to me**************@******ds.com.
What is the ABC Fitness billing phone number?
ABC Fitness gym-member support can be reached at 1-888-827-9262.
How do I cancel an Anytime Fitness membership?
Review the signed membership agreement and contact your home club. Anytime Fitness says its clubs are independently owned and operated and that cancellation requirements may vary by agreement and state.
Can Anytime Fitness corporate cancel my membership?
Corporate can receive feedback and help escalate a complaint, but the independently operated home club may still control membership cancellation, refunds, fees, and account changes.
Why am I still being charged after freezing my membership?
A freeze may automatically expire and billing may resume. Review the written freeze terms, expiration date, membership agreement, and billing history. Contact the home club and ABC Fitness when applicable.
Who owns Anytime Fitness?
Anytime Fitness operates through Anytime Fitness Franchisor LLC and is part of Purpose Brands.
Are all Anytime Fitness locations open 24 hours?
Many Anytime Fitness clubs provide members with 24-hour access, but staffed office hours, temporary closures, access conditions, and local policies can vary by location.
How do I report a dirty or poorly maintained Anytime Fitness club?
Report the issue to the local club manager first. If it remains unresolved, submit corporate feedback with the club location, dates, photographs when appropriate, prior reports, and the resolution requested.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com independently researches corporate addresses, headquarters phone numbers, ownership information, complaint routes, billing contacts, and company resources. Whenever possible, information is checked against official company contact pages, legal policies, franchise materials, privacy disclosures, and billing-provider resources.
Page Update Note
This Anytime Fitness corporate-office page was reviewed and updated on July 21, 2026, to verify the Woodbury headquarters address and corporate phone number, add the official corporate-feedback email, confirm ABC Fitness billing contacts, explain the independently owned franchise structure, update Purpose Brands ownership information, improve membership cancellation and freeze guidance, summarize current review themes, preserve and center the existing image, and add related gym corporate-office resources.
Disclaimer
CorporateOfficeHeadquarters.com is an independent corporate-information and review website. It is not affiliated with Anytime Fitness, Anytime Fitness Franchisor LLC, Purpose Brands, Self Esteem Brands, ABC Fitness, any Anytime Fitness franchise owner, or any individual club.
Company names and trademarks belong to their respective owners. Addresses, phone numbers, email addresses, billing providers, membership terms, cancellation procedures, support routes, and club policies may change. Verify important information through Anytime Fitness, your home club, ABC Fitness, and your current membership agreement before submitting a cancellation, making a payment, disputing a charge, mailing documents, or traveling to an office.
Reviews and comments reflect the experiences and opinions of individual contributors and are not independently verified statements of fact. CorporateOfficeHeadquarters.com cannot access a membership account, cancel a contract, issue a refund, stop a payment, repair equipment, manage a franchise location, or guarantee that Anytime Fitness will respond to a review posted here.
Share Your Anytime Fitness Experience
Have you contacted an Anytime Fitness club manager, franchise owner, corporate feedback team, ABC Fitness billing support, or the Woodbury headquarters about a membership, cancellation, freeze, billing, cleanliness, equipment, access, employee, or management concern? Share your experience below.
Helpful reviews include the club city and state, approximate date, type of membership, issue involved, support route used, response time, requested resolution, and final outcome.
Do not post membership numbers, key-fob information, payment-card or bank details, passwords, medical information, exact home addresses, private phone numbers, full employee names, or other sensitive information.