Marriott International is a global hotel and hospitality company headquartered in Bethesda, Maryland. People often search for the Marriott corporate office when they need the Marriott headquarters address, corporate phone number, hotel complaint guidance, reservations support, Marriott Bonvoy help, billing assistance, refund escalation, employee or guest feedback, or a way to contact Marriott corporate about an unresolved hotel stay issue.
Marriott Corporate Office and Headquarters Contact Information
- Company: Marriott International, Inc.
- Stock Symbol: MAR on NASDAQ
- Marriott Corporate Office / Headquarters Address: 7750 Wisconsin Avenue, Bethesda, MD 20814, USA
- Marriott Corporate Headquarters Phone Number: 1-301-380-3000
- Marriott Hotel Reservations, U.S. and Canada: 1-888-236-2427
- Marriott Bonvoy Member Support, U.S. and Canada: 1-800-627-7468
- Marriott Bonvoy TDD: 1-800-228-7014
- Marriott Investor Relations: 1-301-380-6500
- Official Website: marriott.com
- Marriott Help Center: Marriott Customer Support
- Marriott Contact Form: Marriott Contact Us
- Global Reservation Phone Numbers: Marriott Reservation Numbers
The Marriott corporate office phone number is best treated as a headquarters or company-contact number. For hotel reservations, billing disputes, refunds, missing points, Marriott Bonvoy account issues, room complaints, property-management concerns, or post-stay feedback, use the Marriott support route tied to the reservation or hotel first.
Marriott Headquarters Address in Bethesda, Maryland
Marriott International’s corporate headquarters are located at 7750 Wisconsin Avenue in Bethesda, Maryland. This is the address many readers search for when looking for Marriott headquarters, Marriott corporate office, Marriott corporate address, Marriott HQ address, Marriott main office, or where Marriott corporate headquarters is located.
Marriott operates, franchises, and licenses hotels under many brands. Because many Marriott-branded hotels are independently owned or operated by franchisees, some complaints are first handled by the individual hotel, while Marriott corporate or Marriott Customer Support may assist with brand-level, loyalty-program, reservation, or unresolved guest concerns.
Choose the Correct Marriott Support Route
- New or existing reservation: Call 1-888-236-2427 or use Marriott.com or the Marriott Bonvoy app.
- Marriott Bonvoy points, elite status, missing stay credit, or account issue: Call 1-800-627-7468.
- Recent hotel stay complaint: Contact the hotel first, then use Marriott’s Help Center or Contact Us form if unresolved.
- Billing, deposit, refund, or folio dispute: Contact the hotel where the stay occurred and keep your final bill, receipt, and card statement.
- Room cleanliness, maintenance, safety, or staff issue during a stay: Report the issue to hotel management before checkout when possible.
- Group, event, or meeting issue: Contact the hotel sales or event manager tied to the booking.
- Investor relations: Call Marriott Investor Relations at 1-301-380-6500.
- Careers or employment: Use Marriott’s official careers website or the specific hotel’s hiring route.
What to Have Before Contacting Marriott Corporate Office
- Reservation confirmation number
- Hotel brand, hotel name, city, and state or country
- Check-in and checkout dates
- Marriott Bonvoy number, if applicable
- Room number, final folio, receipt, refund request, or billing documentation
- Photos of room condition, maintenance problems, cleanliness issues, or damaged property when helpful
- Names or titles of hotel managers, front desk staff, or Marriott representatives contacted, if available
- Case number, email thread, chat transcript, or support response if one exists
- A short timeline and the specific resolution you are requesting
Do not post private information in public reviews or comment sections. Avoid sharing full reservation numbers, payment details, room numbers tied to a current stay, addresses, phone numbers, passport details, medical information, Marriott Bonvoy account details, or private employee information.
How to Escalate a Marriott Complaint
Start with the hotel where the issue happened. For active-stay problems involving cleanliness, room condition, noise, maintenance, safety, unauthorized room entry, staff conduct, billing, deposits, parking, or breakfast concerns, ask for the manager on duty, front office manager, or general manager before checkout when possible.
If the hotel does not resolve the issue, contact Marriott Customer Support through the Help Center or Contact Us form. Include the hotel name, stay dates, reservation number, folio, photos, names of contacts, and the resolution you are requesting.
For formal corporate correspondence, use Marriott International, Inc., 7750 Wisconsin Avenue, Bethesda, MD 20814. Keep your complaint short and factual. Include the hotel, stay dates, reservation details, support route used, response received, and the exact outcome you are requesting.
Common Reasons Customers Contact Marriott Corporate Office
- Finding the Marriott corporate office or headquarters address
- Looking for the Marriott corporate phone number
- Hotel reservation, cancellation, refund, deposit, or billing disputes
- Marriott Bonvoy missing points, elite status, account access, or benefits issues
- Room cleanliness, maintenance, hot water, pest, odor, safety, or security complaints
- Front desk, housekeeping, manager, restaurant, or customer-service complaints
- Unexpected cancellation, overbooking, room-type mismatch, or relocation issue
- Incorrect charges, duplicate charges, resort fees, parking fees, or folio disputes
- Group booking, meeting, wedding, event, or corporate rate issues
- Difficulty getting a supervisor, case number, refund, points adjustment, or written response
Billing, Refund, Deposit, and Reservation Guidance
Many Marriott complaints involve deposits, authorization holds, no-show charges, cancellation penalties, duplicate charges, resort fees, parking fees, rate disputes, taxes, missing refunds, or final folio errors. Before escalating, compare your booking confirmation, hotel cancellation policy, final folio, and credit card statement.
If you booked through a third-party travel website, Marriott or the hotel may direct cancellation, refund, and payment issues back to that booking provider. Keep the third-party confirmation, cancellation policy, receipt, and written messages.
Marriott Bonvoy Complaint Guidance
Marriott Bonvoy complaints may involve missing points, expired points, elite-night credits, account access, mobile app issues, free night awards, promotions, benefits, late checkout, upgrades, or member-rate questions. Sign in to your Marriott Bonvoy account before submitting a request when possible, and include your stay details through official support channels only.
If a stay did not post, keep the hotel folio, reservation number, checkout date, and Marriott Bonvoy number. If a benefit was not honored, document the benefit requested, hotel response, and any written support messages.
Hotel Stay, Room Condition, and Service Complaint Guidance
If your complaint involves room condition, cleanliness, hot water, maintenance, broken locks, unauthorized entry, safety concerns, food service, pool conditions, parking, noise, or staff conduct, report the issue to hotel management as soon as possible. Immediate reporting gives the hotel a chance to move rooms, repair the problem, adjust the bill, or document the issue.
For post-stay complaints, include photos, receipts, names of managers contacted, and a clear timeline. Be specific about the resolution you are requesting, such as a refund, points adjustment, fee reversal, apology, investigation, or documentation.
Scam and Fake Marriott Support Warning
Be careful with fake Marriott phone numbers, fake Bonvoy points offers, phishing emails, hotel refund scams, fake job offers, social media giveaways, and callers claiming they need payment to fix a reservation. Use Marriott.com, the Marriott Bonvoy app, official Marriott help pages, your booking confirmation, or the hotel’s official Marriott page before sharing information.
Do not provide passwords, one-time codes, full card numbers, bank login details, gift card numbers, cryptocurrency, wire transfers, remote access, or private loyalty-account information to someone who contacts you unexpectedly claiming to represent Marriott, Marriott Bonvoy, a refund department, a hotel manager, or a prize promotion.
Marriott Reviews and Complaints
Current reader-submitted COH reviews for Marriott include individual complaints about cancelled reservations, room flooding or wet floors, staff entering rooms, room condition, uncomfortable beds, cold food, lack of hot water, pool issues, customer-service escalation, Marriott Bonvoy or Gold Elite frustration, third-party booking confusion, and refund or billing concerns.
These comments reflect individual guest experiences and may vary by hotel, brand, owner, franchise operator, location, rate type, reservation channel, loyalty status, and support route. If you leave a Marriott review below, include the hotel brand, hotel location, stay date, issue type, support route used, and whether the complaint involved reservations, billing, refunds, Bonvoy points, cleanliness, maintenance, manager response, guest relations, or corporate escalation. Do not post private payment, reservation, address, phone, passport, loyalty account, or employee information.
About Marriott International
Marriott International is one of the world’s largest hospitality companies, with a portfolio that includes luxury, premium, select-service, extended-stay, lifestyle, collection, and resort brands. Marriott brands include Marriott Hotels, JW Marriott, The Ritz-Carlton, St. Regis, W Hotels, Westin, Sheraton, Renaissance, Autograph Collection, Tribute Portfolio, Gaylord Hotels, Courtyard, Fairfield Inn & Suites, Residence Inn, SpringHill Suites, TownePlace Suites, AC Hotels, Aloft, Moxy, Element, and others.
Because Marriott’s portfolio includes company-managed, franchised, licensed, and independently owned properties, the best complaint route may depend on the hotel, brand, booking method, issue type, and whether the concern involves the property, Marriott Bonvoy, corporate reservations, or a third-party booking channel.
Competitors and Related Corporate Office Pages
Customers researching Marriott corporate office information may also compare related hotel and travel company pages, including Hilton Corporate Office, IHG Corporate Office, Hyatt Corporate Office, Wyndham Corporate Office, Fairfield Inn Corporate Office, Courtyard by Marriott Corporate Office, and Residence Inn Corporate Office. These companies and brands may have overlapping complaint categories involving reservations, refunds, billing, loyalty programs, hotel cleanliness, room issues, staff conduct, and guest relations.
Related Resources
- Official Marriott Website
- Marriott Help Center
- Marriott Contact Us
- Marriott Global Reservation Phone Numbers
- Marriott Bonvoy Customer Service
- Marriott Bonvoy
- Look Up a Marriott Reservation
- Marriott Investor Relations Corporate Overview
- Marriott Careers
- Hilton Corporate Office
- IHG Corporate Office
- Hyatt Corporate Office
- Fairfield Inn Corporate Office
- Courtyard by Marriott Corporate Office
Frequently Asked Questions About Marriott Corporate Office
Where is Marriott headquarters?
Marriott International headquarters are located at 7750 Wisconsin Avenue, Bethesda, MD 20814.
What is Marriott corporate office phone number?
Marriott International’s corporate headquarters phone number is 1-301-380-3000.
What is Marriott reservations phone number?
Marriott hotel reservations in the U.S. and Canada can be reached at 1-888-236-2427.
How do I contact Marriott Bonvoy?
Marriott Bonvoy member support in the U.S. and Canada can be reached at 1-800-627-7468.
How do I file a complaint with Marriott?
Start with the hotel where the issue occurred. If the hotel does not resolve the issue, contact Marriott through the Help Center or Contact Us form with the hotel name, stay dates, reservation number, folio, photos, and a clear explanation of the problem.
Why did my Marriott reservation get cancelled?
Reservation cancellation issues can involve hotel inventory, payment authorization, booking-channel errors, rate rules, overbooking, or third-party booking platforms. Contact the hotel and Marriott support with your confirmation number, email confirmation, payment record, and cancellation notice.
How do I dispute a Marriott hotel charge?
Start with the hotel where the charge occurred. Ask for a final folio and written explanation. If unresolved, contact Marriott support and keep the receipt, card statement, reservation details, and case number.
Is every Marriott hotel owned by Marriott International?
No. Many Marriott-branded hotels are independently owned or operated under franchise or management agreements. That is why some hotel-specific complaints begin with local hotel management.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint-route, and review information for major companies, hotel groups, retailers, restaurants, and service organizations. This page is designed to help readers identify the correct Marriott corporate office, headquarters, hotel, reservation, Marriott Bonvoy, guest-support, investor-relations, or complaint route before escalating a concern.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Marriott International, Inc., Marriott Bonvoy, any Marriott hotel brand, any Marriott hotel, any franchise owner, any hotel employee, any travel agency, or any third-party booking platform. This page is for informational purposes only. Hotel ownership, reservation rules, refund policies, loyalty-program terms, customer-service numbers, corporate addresses, guest-relations procedures, and complaint routes may change over time. For official help, use Marriott.com, Marriott Help Center, Marriott Bonvoy support, the hotel directly, or your booking provider.
Share Your Experience
Have you contacted Marriott corporate office, a Marriott hotel, Marriott Customer Support, Marriott Bonvoy, reservations, a hotel manager, or another Marriott support route about a reservation, refund, billing issue, room problem, cleanliness complaint, cancelled booking, points issue, employee interaction, or customer service experience? Share your experience below. Include the hotel brand, location, stay date, issue type, support route used, and whether your complaint was resolved, but do not post private information such as full reservation numbers, payment details, passport information, addresses, phone numbers, loyalty account details, employee personal information, or private travel documents.