Liberty Mutual Corporate Office Headquarters

16 comments
Liberty Mutual Corporate Office Headquarters
Liberty Mutual Holding Company Inc.
175 Berkeley St.
Boston, MA 02116 USA
Corporate Phone Number; 1-617-357-9500
Fax Number: 1-617-350-7648
Email: Online Only
Customer Service Auto & Home: 1-888-398-8924
Customer Service Life Insurance: 1-800-451-7065
Insurance Claims: 1-800-225-2467



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16 comments:

  1. WHY IN THE HELL DON'T YOU PEOPLE COMPOSE SOME NEW COMMERCIALS FOR THE PROGRAMS YOU SPONSOR!!! THE PRESENT ONES ARE PLAYED AD NAUSEAM!!!!!!!!!!!!!!!!!!!!!!!

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    1. I want the CEO to tell me what he sees and thinks of the wet teddy bear commercial. Stupid..insulting..why would anyone do business with this kind of lack of..anything

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    2. Also what do wet teddy bears have to do with selling insurance

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  2. There are times that we encounter fear and disappointments in life yet we still manage to stand up straight and face it rather that being silent. That was a very good example of being a brave person. Well, I would like to thank you for sharing a very good article it is very much appreciated, good job! You can visit my site too if you want. Have a great day!

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  3. Claims call in: Your phone prompt to an extension is ridiculous, it doesn't send you directly to the extension that you want instead it sends you into the call center who then has to transfer you to the extension you request. Is there anything that can be done.

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  4. Love it! Very interesting topics, I hope the incoming comments and suggestion are equally positive. Thank you for sharing this information that is actually helpful.


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  5. July 5th, my husband was in an motor vehicle accident. Everyone is okay except for the vehicles. Took our truck to the body shop same day and started the claim process. For awhile Liberty was very responsive then activity stopped. After some phone calls, come to find out the adjuster was no longer an employee of Liberty. We were assigned another adjuster and payment from Liberty to the body shop was received on the 17th. Well our claim was stalled again and still nothing happened. After more calls again, come to find out that this person was on vacation. So twice our claim set in limbo. Now we have spoken to another adjuster and they finally contacted to body shop and asked for all the information. So the process is starting again. We have no idea when our truck will be fixed. My husband uses the truck for work and no truck means no money!! Sadly when the truck is fixed we have to pay the $1000 deductible. We pay Liberty our monthly on time always and for what, to have a loyal customer fall through your cracks!!! Thanks for nothing!! Very disappointed!!!

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  6. 2+ years ago my car was hit by insured LM, they were ticketed for failure to stop. pretty cut and dry. Car was moved from the tow yard under their instruction to 30 miles to their storage yars, without my permission. after 2 + yearsand push back on medical bills. couple & 2 children, the first offer had her and kids owning about 2k. nothing for pain & suffering. 2nd was no big improvement but after that long and no surgery approved for a driver shoulder injury hit on his side. just wanted to close. there was lien placed for back support which they were authorized from dat one to send all to them. 90 days after settlement LM will not release payment just becaus lien shows in 2 states same child. They have been authorized to send to Atty General. It appears no matter the situarion LM is not going to be humanian enough to make sure all injuries parties through no fault of their own are taken care of. Also the child in the carseat was cut out by police, LM thought it could be reused, until I pointed aout the law that clearly prohibits.sounds like they are on a very tight string

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  7. 2+years ago a LM insured driver ran into the side of my car, was cited failure to stop. the car was not drivable so it was towed & couple & children transport to Hospital. The child in an infant seat the whole seat was cut out with her in it. LM thought the carseat was ok to resue, it took 2 weeks to replace and they were pointed out carseats were not reusable after car accident. So on the first pass at payment mom & kid oweed money, refused to cover medical. the driver suffered a injury to his shoulder from the impact, again push back on bills. so finally reached settlement nothing for pain & suffering but this time frame was insane. his did not cover surgery to shoulder still injured, lien was placed to send to some back support, which they were authorized to do. today are refusing to release payment, as it shows in 2 states but samething it has been explained and authorized to release to either state makes no difference. still at a standstill sent to letter AG to stating it was over 90 days demand payment. All this tells me LM is running on very tight string, and has no humaity to make whole the non-responsible persons and pay for injuries, bills pain and suffering. Inconceivable

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  8. YOU NEED TO GET RID OF YOUR COMMERCIAL IMMEDIATELY WHERE THE MAN IS SHAMING HIS WIFE ON NATIONAL TV REGARDING A GRUDGE. SHAME ON YOU. VERY UNPROFESSIONAL!

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  9. Been trying to resolve problem for over 1 hour. Been cut off twice. NEVER BUY INSURANCE FROM COMPANY WITH SUCH POOR CUSTOMER SERVICE!!!!!!!!!!!!!!

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  10. WE WOULD NOT USE LIBERTY MUTUAL IS YOU PAID US TO USE IT--- BECAUSE YOU HAVE MORE COMMERIALS THAN ANYONE & THEY ARE BY FAR THE MOST STUPID, I MUTE IT EVERY TIME IF YOU MAKE SO MUCH MONEY WHY NOT HIRE SOMEONE BESIDES A STUPID EMU & THE MAN WITH HIM A LOT OF PEOPLE HATE YOUR COMMERIALS

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  11. You really need to HIRE a professional ad company. Most are BAD, but your 'wet teddy bear' one is REPULSIVE!!!

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  12. Steve Osyczka, Is a Sales advisor for Liberty Mutual, He sold me a policy and now that I'm having a problem he won't respond to any phone calls or e-mails. He should be removed from his position. what a quack.

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  13. Steven Osyczka is the worst insurance Advisor ever, won't return any emails or phone calls..

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  14. YOUR EMPLOYEE JASON STOLE MONEY FROM MY ACCOUNT, I WAS ONLY CALLING TO PAY FOR MY RENTERS INSURANCE AND THERE AFTER COMPLIANCE PERSON MARK TRIED TO COVER IT UP BY SAYING I HAVE AUTO PAY FOR MY CAR INSURANCE IN WHICH I DON'T. THIS WILL CAUSE A 50 NSF CHARGE ALONG WITH INTEREST ON THE MONEY STOLEN FROM THE BANK. EMPLOYEE JASON ASKED FOR FOR CARD NUMBER SIX TIMES AND THEN WHEN I WANTED TO FILE A COMPLAINT ABOUT HIS STEALING MONEY FROM THE BANK THE COMPLIANCE PERSON WOULD TALK OVER ME AND I THEN POLITELY HUNG THE PHONE UP DUE TO MY HAVING HIGH BLOOD PRESSURE. WHO DOES THIS TO A PERSON WHOM HAS BEEN APART OF LIBERTY MUTUAL FOR OVER 13 PLU YEARS. WHY HURT ME AND CAUSE MY TRW TO BE MESSED UP ALONG WITH THE BANK PROBABLY CLOSING MY ACCOUNT WITH THEM. THIS SO WRONG ON ALL ACCOUNTS.

    Sincerely

    PJ

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