The Kansas City Chiefs’ current corporate office and team headquarters are located at GEHA Field at Arrowhead Stadium in Kansas City, Missouri. This page provides the Chiefs’ headquarters and mailing address, main-office and ticket phone numbers, fan and stadium contacts, email addresses, fan-mail guidance, information about the planned Olathe headquarters, and reviews from Chiefs fans.
Kansas City Chiefs Headquarters Address and Phone Number
- Organization: Kansas City Chiefs Football Club, Inc.
- Current corporate office and headquarters address: 1 Arrowhead Drive, Kansas City, MO 64129, USA
- Chiefs main-office phone number: 1-816-920-9300
- Ticket Office: 1-816-920-9400
- Ticket Office email: ti**********@****fs.com
- Season-ticket sales: 1-888-992-4433
- Season-ticket sales email: ti*********@********fl.com
- Fan Experience phone number: 1-816-920-4237
- Fan Experience email: fa***********@****fs.com
- Group ticket sales: 1-816-920-4849
- Group ticket email: gr**********@********fl.com
- Suite and premium seating sales: 1-816-920-4839
- Suite sales email: Ch*******@********fl.com
- In-stadium Chiefs Pro Shop: 1-816-920-8223
- Official Fan Experience page: Kansas City Chiefs Fan Experience
- Official tickets page: Kansas City Chiefs Tickets
- Official website: chiefs.com
The 1-816-920-9300 number is the Chiefs’ main-office telephone number. It is not a dedicated ticket-refund, Human Resources, player-contact, merchandise, lost-property, or executive-complaint line.
Fans should use the contact that matches the issue. Ticket concerns should normally go to the Ticket Office, while stadium service, accessibility, parking, guest conduct, and general fan concerns should go to Fan Experience.
Where Is Kansas City Chiefs Headquarters?
The Kansas City Chiefs’ current headquarters is located at:
Kansas City Chiefs
1 Arrowhead Drive
Kansas City, MO 64129
The headquarters is part of the Arrowhead Stadium complex in the Truman Sports Complex. The site includes team offices, football operations, stadium operations, the current practice facility, ticketing functions, Fan Experience, event operations, and other departments.
The current team training facility is known as The University of Kansas Health System Training Complex.
One Arrowhead Drive is also the Chiefs’ general mailing address. Send correspondence to the specific department whenever possible so it can be routed correctly.
Are the Kansas City Chiefs Moving Their Headquarters?
Yes, but the move has not happened yet.
The Chiefs have announced plans for:
- A new enclosed stadium in Kansas City, Kansas
- A new team headquarters and practice facility in Olathe, Kansas
- Mixed-use development near both projects
The planned Olathe headquarters and training facility is expected to be located on approximately 155 acres near College Boulevard and Ridgeview Road. It is planned to open before the 2031 NFL season.
No final mailing or street address has been published for the new Olathe complex. Until the organization announces that the move is complete, the correct Chiefs headquarters address remains:
1 Arrowhead Drive, Kansas City, MO 64129.
Official updates about the future stadium and facilities are available through the Chiefs New Stadium page.
Where Is the Kansas City Chiefs Practice Facility?
The Chiefs’ current year-round practice facility is located with the team headquarters at:
The University of Kansas Health System Training Complex
1 Arrowhead Drive
Kansas City, MO 64129
The current practice complex should not be confused with the Chiefs’ annual summer training-camp location.
The team has held its 2026 training camp at Missouri Western State University in St. Joseph, Missouri. Training camp is seasonal and is not the organization’s permanent corporate headquarters.
The Chiefs plan to move football operations and the permanent practice facility to the future Olathe headquarters before the 2031 season.
Which Kansas City Chiefs Contact Should You Use?
Chiefs Main Office
Call 1-816-920-9300 for general front-office and corporate routing.
The main office may be appropriate for:
- General organizational questions
- Corporate and administrative routing
- Business correspondence
- Vendor inquiries
- Legal or executive-office correspondence
- Help identifying the appropriate Chiefs department
The main-office representative may redirect consumer and fan concerns to Ticketing, Fan Experience, Community Outreach, Human Resources, the Pro Shop, or another specialized department.
Chiefs Fan Experience
Contact Fan Experience at 1-816-920-4237 or fa***********@****fs.com for concerns involving:
- Stadium guest service
- Accessibility
- Parking and tailgating
- Fan Code of Conduct
- Entry and security procedures
- Mobile-ticketing assistance
- Stadium policies
- Guest complaints
- Event-day questions
- Help identifying another department
Current regular Fan Experience hours are Monday through Friday from 8:30 a.m. to 5:00 p.m. Additional hours may be available on Saturdays before a home game and from four hours before kickoff through one hour after a home game.
Event-Day Text Assistance
During Chiefs home games and other applicable events, fans can text their location and issue to 1-816-920-4237.
Fans inside GEHA Field at Arrowhead Stadium may also visit a Fans First booth or an applicable concierge desk.
Use the event-day text service for issues such as:
- Guest conduct
- Accessibility assistance
- Medical or security help
- Seat or section concerns
- Facility problems
- Questions about stadium services
For an immediate emergency, contact stadium security, call 911, or notify the nearest employee rather than relying only on email.
Kansas City Chiefs Ticket Office Contacts
Existing Tickets and Ticket Accounts
Contact the Chiefs Ticket Office at:
- Phone: 1-816-920-9400
- Email: ti**********@****fs.com
The Ticket Office may assist with:
- Existing tickets
- Season-ticket accounts
- Accessible-seat exchanges
- Ticket transfers
- Mobile-ticket access
- Account ownership questions
- Invoice and payment questions
- Playoff-ticket questions
- Ticket policies
New and Season-Ticket Sales
For new season-ticket opportunities, contact:
- Phone: 1-888-992-4433
- Email: ti*********@********fl.com
Group Tickets
- Phone: 1-816-920-4849
- Email: gr**********@********fl.com
Premium Seating and Suites
- Phone: 1-816-920-4839
- Email: Ch*******@********fl.com
Kansas City Chiefs Ticket Complaints
Ticket complaints may involve:
- Tickets not appearing in the mobile account
- Transfer or resale problems
- Incorrect seats
- Payment or invoice issues
- Playoff-ticket charges
- Accessible-seat exchanges
- Duplicate or canceled tickets
- Entry problems
- Ticketmaster account problems
- Questions about a postponed or canceled event
Before contacting the Ticket Office, gather:
- Ticket-account email address
- Event and date
- Section, row, and seat
- Order or invoice information
- Payment confirmation
- Transfer or resale confirmation
- Screenshots of error messages
- Previous case numbers
Do not publish ticket barcodes, QR codes, account credentials, order numbers, payment details, or complete screenshots of active tickets in a public review.
How to Escalate a Kansas City Chiefs Complaint
- Contact the department involved. Use the Ticket Office for ticket problems, Fan Experience for stadium concerns, or the Pro Shop for merchandise.
- Document the issue. Save tickets, receipts, emails, screenshots, photographs, parking records, and earlier responses.
- Request a case or reference number. Record the date, representative, department, and promised next step.
- Ask for supervisory review. Clearly explain what remains unresolved.
- Follow up through the same contact route. Reference the original case rather than beginning a new complaint without context.
- Write to the Chiefs when necessary. Send correspondence to Kansas City Chiefs, Attn: the appropriate department, 1 Arrowhead Drive, Kansas City, MO 64129.
A useful complaint should identify:
- The event, purchase, or service involved
- Date and approximate time
- Ticket, parking, stadium, merchandise, or fan issue
- Department contacted
- Response received
- Supporting records available
- The specific resolution requested
Do not post active ticket barcodes, account passwords, payment information, private addresses, personal phone numbers, employee schedules, or the full names of nonexecutive employees.
Kansas City Chiefs Email Addresses
The Chiefs do not publish one universal email address for every request. Use the address that matches the subject:
- Fan Experience and stadium questions: fa***********@****fs.com
- Existing ticket accounts: ti**********@****fs.com
- New and season-ticket sales: ti*********@********fl.com
- Group tickets: gr**********@********fl.com
- Premium seating and suites: Ch*******@********fl.com
- Stadium tours: To***@****fs.com
- Online Chiefs Shop orders: cu***********@******cs.com
Do not send passwords, payment-card information, active ticket codes, medical records, or other unnecessary sensitive information through ordinary email.
Kansas City Chiefs Mailing and Fan-Mail Address
General correspondence may be mailed to:
Kansas City Chiefs
Attn: Appropriate Department
1 Arrowhead Drive
Kansas City, MO 64129
Include a department such as Ticket Office, Fan Experience, Community Outreach, Human Resources, Corporate Partnerships, or Legal when known.
Good Luck Letters and Player Drawings
The Chiefs provide an official seasonal program for fan letters and drawings:
Kansas City Chiefs
Attn: Good Luck Letters
1 Arrowhead Drive
Kansas City, MO 64129
Fans may also use the official Good Luck Letters page for current instructions and digital-submission options.
Do not send valuable memorabilia, irreplaceable photographs, cash, identification documents, or items that must be returned. The Chiefs do not guarantee that a particular player will answer, sign, or return fan mail.
Kansas City Chiefs Parking and Tailgating Complaints
Parking and tailgating concerns may involve:
- Parking-pass access
- Lot assignment
- Accessible parking
- Oversized vehicles
- Traffic routing
- Tailgating rules
- Vehicle damage
- Towing
- Lot conduct
- Failure to locate the assigned parking area
Review the current Chiefs parking information before traveling.
Contact Fan Experience at 1-816-920-4237 or fa***********@****fs.com for assistance.
Keep the parking pass, payment confirmation, lot information, photographs, towing records, and event details when filing a complaint.
Arrowhead Stadium Accessibility Assistance
Fans needing accessibility assistance may contact:
- Phone: 1-816-920-4237
- Email: fa***********@****fs.com
- Event-day text line: 1-816-920-4237
Accessibility questions may involve:
- Accessible seating
- Seat exchanges
- Accessible parking
- Wheelchair assistance
- Elevators and ramps
- Captioning or assistive listening
- Service animals
- Restrooms
- Medical and dietary accommodations
- Stadium entry
Review the official Arrowhead accessibility information before arriving.
Fan Code of Conduct Complaints
The Chiefs maintain a Fan Code of Conduct covering the stadium and surrounding Truman Sports Complex parking areas.
Potential complaints may involve:
- Threatening or abusive behavior
- Harassment
- Fighting
- Intoxication
- Discriminatory language
- Smoking or prohibited substances
- Obstructed aisles
- Interference with other guests
- Unauthorized entry
- Unsafe conduct
Notify a stadium employee, Fans First representative, security officer, or concierge desk. Fans may also call or text 1-816-920-4237.
For an immediate threat or medical emergency, contact security or emergency services without waiting for a later corporate response.
Kansas City Chiefs Lost and Found
Lost-property reports for GEHA Field at Arrowhead Stadium should be submitted through the official Arrowhead Lost and Found system.
Include:
- Event date
- Approximate location
- Seat section when relevant
- Detailed item description
- Identifying features
- Safe contact information
Do not publish serial numbers, identification-card details, account information, or other sensitive information in a public comment.
Kansas City Chiefs Pro Shop Complaints
In-Stadium Pro Shop
The Chiefs Pro Shop at Arrowhead can be reached at 1-816-920-8223.
Use this contact for questions involving the physical stadium store, local inventory, store hours, and in-person purchases.
Online Chiefs Shop
The online Chiefs Shop is operated through Fanatics. Online-order assistance is available through:
- Phone: 1-855-217-9898
- Email: cu***********@******cs.com
- Website: shop.chiefs.com
Online merchandise complaints may involve:
- Order status
- Missing or delayed delivery
- Incorrect merchandise
- Damaged products
- Returns and refunds
- Customization
- Gift cards
- Account problems
The Chiefs corporate office may refer online-retail complaints back to Fanatics because Fanatics handles the online storefront and fulfillment.
Arrowhead Stadium Tours
Questions about public, private, educational, and game-day stadium tours should be directed to:
- Email: To***@****fs.com
- Tour information: Arrowhead Stadium Tours
Tour schedules, areas visited, availability, prices, and restrictions can change because of games, football operations, concerts, construction, and private events.
Kansas City Chiefs Donation Requests
The Chiefs require donation requests to be submitted through the official online form. The organization asks that requests be received at least six weeks before the charitable event.
The team primarily considers qualifying requests benefiting organizations and events in Kansas and Missouri.
Use the official Chiefs donation-request page.
A donation request should include:
- Organization name
- Nonprofit status
- Event date and purpose
- Community served
- Specific assistance requested
- Deadline
- Contact information
Submitting a request does not guarantee approval or a response.
Kansas City Chiefs Player Appearance Requests
The Chiefs state that they are unable to facilitate player-appearance requests because of the volume of inquiries.
Fans and organizations should not mail contracts, deposits, appearance fees, or private event documents to an individual player without first verifying an authorized representative.
Be cautious of social-media accounts or email senders claiming that a player will attend an event in exchange for gift cards, cryptocurrency, wire transfers, or another unusual payment method.
Kansas City Chiefs Careers and Human Resources
The Chiefs do not prominently publish a general public Human Resources telephone number.
Applicants should use official Chiefs employment resources rather than calling the main office for routine application-status questions.
Employment opportunities may include:
- Front-office and business operations
- Ticketing and client services
- Fan Experience
- Community outreach
- Marketing and communications
- Digital media and production
- Corporate partnerships
- Stadium operations
- Human Resources
- Finance and information technology
- Seasonal assistant positions
- Game-day guest service
- Security, parking, concessions, and hospitality
Official employment resources include:
Current employees should use internal management, Human Resources, payroll, benefits, leave, ethics, or employee-support channels.
Main-office, Fan Experience, and Ticket Office representatives generally cannot access job applications, payroll records, employee benefits, or confidential personnel complaints.
Who Owns the Kansas City Chiefs?
The Kansas City Chiefs are a privately held National Football League franchise controlled by the Hunt family.
The franchise’s current principal leadership includes:
- Chairman and Chief Executive Officer: Clark Hunt
- President: Mark Donovan
- General Manager: Brett Veach
The Chiefs do not have publicly traded common stock or an ordinary public stock-market ticker symbol.
About the Kansas City Chiefs
The franchise began play in 1960 as the Dallas Texans and was a charter member of the American Football League. Founder Lamar Hunt moved the team to Kansas City in 1963, when it adopted the Kansas City Chiefs name.
The Chiefs compete in the American Football Conference West division of the National Football League.
The franchise has won four Super Bowl championships:
- Super Bowl IV
- Super Bowl LIV
- Super Bowl LVII
- Super Bowl LVIII
The team’s current home is GEHA Field at Arrowhead Stadium, which opened in 1972 and is part of the Truman Sports Complex in Kansas City, Missouri.
Kansas City Chiefs Reviews and Current Feedback
There are currently no relevant live customer reviews on this CorporateOfficeHeadquarters.com page from which to identify meaningful Chiefs corporate-office, ticketing, stadium, merchandise, or Fan Experience complaint trends.
The visible submissions concern:
- An NFL online-scoreboard issue unrelated to the Chiefs corporate office
- An unverified claim involving conduct during the national anthem
- A general observation about another team’s offensive strategy
- Political or cultural support for comments made by a player
These submissions do not describe experiences with:
- Chiefs headquarters
- Ticket Office service
- Fan Experience
- Parking
- Stadium accessibility
- Merchandise orders
- Lost property
- Corporate correspondence
Future reviews should focus on a genuine first-hand experience with the Chiefs organization and explain the department contacted, response received, requested resolution, and final outcome.
Kansas City Chiefs and Related Corporate Office Pages
Related corporate-office resources include:
Frequently Asked Questions About Kansas City Chiefs Headquarters
Where is Kansas City Chiefs headquarters?
The Kansas City Chiefs’ current headquarters is located at 1 Arrowhead Drive, Kansas City, MO 64129.
What is the Kansas City Chiefs corporate office address?
The current corporate office and mailing address is Kansas City Chiefs, 1 Arrowhead Drive, Kansas City, MO 64129.
What is the Kansas City Chiefs main-office phone number?
The Chiefs main-office number is 1-816-920-9300.
What is the Kansas City Chiefs Ticket Office number?
Call the Ticket Office at 1-816-920-9400.
What is the Kansas City Chiefs ticket-sales number?
New and season-ticket sales can be reached at 1-888-992-4433.
What is the Kansas City Chiefs Fan Experience number?
Chiefs Fan Experience can be reached at 1-816-920-4237.
What is the Kansas City Chiefs email address?
The Chiefs do not use one universal email address. General stadium and fan concerns may be sent to fa***********@****fs.com. Ticket-account questions may be sent to ti**********@****fs.com.
What is the Kansas City Chiefs fan-mail address?
Fans may address correspondence to Kansas City Chiefs, Attn: Good Luck Letters, 1 Arrowhead Drive, Kansas City, MO 64129. Current seasonal and digital-submission instructions are available on the Chiefs website.
Will a Chiefs player answer my fan mail?
The Chiefs do not guarantee that a particular player will read, autograph, answer, or return fan mail. Do not send valuable or irreplaceable items.
Where is the Chiefs practice facility?
The current practice facility is The University of Kansas Health System Training Complex at 1 Arrowhead Drive, Kansas City, MO 64129.
Is Chiefs training camp the permanent headquarters?
No. Summer training camp in St. Joseph, Missouri, is temporary. The permanent current headquarters and practice facility remain at Arrowhead in Kansas City, Missouri.
Are the Chiefs moving to Kansas?
The Chiefs plan to open a new stadium in Kansas City, Kansas, and a new headquarters and training facility in Olathe, Kansas, before the 2031 season.
What is the new Chiefs headquarters address?
A final street and mailing address for the future Olathe headquarters has not been published. The project is planned near College Boulevard and Ridgeview Road.
Should I send mail to Olathe now?
No. The current Chiefs headquarters and mailing address remains 1 Arrowhead Drive, Kansas City, MO 64129.
How do I complain about a Chiefs ticket?
Contact the Ticket Office at 1-816-920-9400 or ti**********@****fs.com. Keep the ticket barcode and account credentials private.
How do I complain about an experience at Arrowhead Stadium?
Contact Fan Experience at 1-816-920-4237 or fa***********@****fs.com. During an event, fans may also text their location and issue to the same number.
How do I report lost property at Arrowhead Stadium?
Submit a claim through the official Arrowhead Lost and Found system.
How do I contact the Chiefs Pro Shop?
The physical stadium Pro Shop can be reached at 1-816-920-8223. Online Chiefs Shop orders are supported by Fanatics at 1-855-217-9898.
How do I request a Chiefs donation?
Submit a request through the official Chiefs donation form at least six weeks before the charitable event. The program primarily supports qualifying organizations in Kansas and Missouri.
How do I contact Kansas City Chiefs Human Resources?
The Chiefs do not prominently publish a general HR telephone number. Applicants should use the official Chiefs employment resources, while current employees should use internal Human Resources channels.
Who owns the Kansas City Chiefs?
The Chiefs are privately held and controlled by the Hunt family. Clark Hunt serves as chairman and chief executive officer.
When were the Kansas City Chiefs founded?
The franchise began in 1960 as the Dallas Texans and moved to Kansas City in 1963.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com independently researches corporate addresses, headquarters phone numbers, ticket and customer-support routes, ownership information, facility changes, complaint procedures, and reader reviews. Whenever possible, information is checked against official team contact pages, stadium guides, ticket resources, corporate announcements, facility updates, and current team materials.
Page Update Note
This Kansas City Chiefs corporate-office page was reviewed and updated on July 23, 2026, to verify the current Arrowhead headquarters address and main-office number; add current Ticket Office, season-ticket sales, Fan Experience, group-ticket, suite, Pro Shop, tour, and email contacts; add mailing and fan-mail guidance; explain the difference between the current practice complex and seasonal training camp; document plans for the future Olathe headquarters and Kansas City, Kansas stadium; add ticket, parking, accessibility, lost-property, merchandise, donation, employment, and complaint guidance; remove irrelevant Taylor Swift references; address searches involving the Chiefs address, headquarters, office, phone number, email, mailing address, fan mail, front office, and practice facility; recommend removal of five irrelevant or unsupported comments; and preserve and center the existing article image.
Disclaimer
CorporateOfficeHeadquarters.com is an independent corporate-information and review website. It is not affiliated with the Kansas City Chiefs Football Club, Inc., the Hunt family, GEHA Field at Arrowhead Stadium, The University of Kansas Health System, the National Football League, Ticketmaster, Fanatics, Missouri Western State University, any player, coach, employee, sponsor, contractor, or related organization.
Team names, stadium names, logos, and trademarks belong to their respective owners. Addresses, telephone numbers, email addresses, support hours, ticket procedures, stadium policies, parking rules, fan-mail programs, employment resources, facility plans, and opening dates may change. Verify important information through the Chiefs, the current ticket account, official stadium resources, event instructions, or applicable service provider before mailing items, purchasing tickets, traveling to a facility, or attending an event.
Future stadium and headquarters details remain subject to design, construction, financing, government approvals, schedules, and later announcements. Do not use the planned Olathe facility as a mailing or visiting address until the Chiefs publish a final address and confirm that operations have moved.
Reviews and comments reflect the experiences and opinions of individual contributors and are not independently verified statements of fact. CorporateOfficeHeadquarters.com cannot access a ticket account, issue a refund, locate property, change a parking pass, arrange a player response, approve a donation, process an application, resolve a stadium complaint, or guarantee that the Kansas City Chiefs will respond to a review posted here.
Share Your Kansas City Chiefs Experience
Have you contacted the Chiefs main office, Ticket Office, Fan Experience, group-sales team, suite department, Pro Shop, lost-and-found service, Community Outreach, or another Chiefs department about tickets, parking, stadium service, accessibility, merchandise, fan mail, an event, or a corporate-office concern? Share your experience below.
Helpful reviews include the event or service involved, approximate date, department contacted, contact method, response time, requested resolution, and final outcome.
Do not post ticket barcodes, QR codes, account passwords, order numbers, payment information, private addresses, personal phone numbers, employee schedules, or full names of nonexecutive employees.