JennAir is a luxury kitchen-appliance brand owned by Whirlpool Corporation. Whirlpool’s global headquarters is located at 2000 North M-63, Benton Harbor, MI 49022-2692. The published corporate telephone number is 269-923-5000.
Consumers who need help with a JennAir refrigerator, range, oven, cooktop, dishwasher, ventilation system, microwave, warranty, repair appointment, product registration, connected appliance, or another ownership concern should call JennAir Customer Care at 1-800-536-6247.
JennAir Corporate Office and Customer Service Information
- Brand: JennAir
- Parent Company: Whirlpool Corporation
- Whirlpool Global Headquarters: 2000 North M-63, Benton Harbor, MI 49022-2692
- Corporate Phone Number: 269-923-5000
- JennAir Customer Care: 1-800-536-6247
- Customer Care Hours: Monday–Friday, 8:00 a.m.–6:00 p.m. Eastern
- JennAir Consumer Mailing Address: JennAir Appliances, P.O. Box 8, St. Joseph, MI 49085
- Contact and Live Chat: Contact JennAir
- Repair Scheduling: Schedule JennAir Service
- Product Help: JennAir Product Help
- Parts and Accessories: JennAir Parts and Accessories
- Privacy Email: wh***************@*******ol.com
- Whirlpool Employee and Retiree Support: 1-888-539-2372
- Careers: Whirlpool Corporation Careers
- Official Website: JennAir.com
The previously listed 553 Benson Road address should not be identified as JennAir’s standalone headquarters. Whirlpool publishes that Benton Harbor address for certain U.S. Customer Service and legal correspondence. Whirlpool’s current global headquarters is at 2000 North M-63.
Who Owns JennAir?
JennAir is part of Whirlpool Corporation’s North American appliance portfolio. Other Whirlpool brands include Whirlpool, KitchenAid, Maytag, Amana, InSinkErator, everydrop, affresh, Gladiator, and Swash.
Whirlpool Corporation is publicly traded on the New York Stock Exchange under the symbol WHR. Marc Bitzer is chairman and chief executive officer.
JennAir traces its history to Louis J. Jenn, whose company introduced innovative ventilation and cooking products. The brand later became part of Maytag, and Whirlpool acquired Maytag in 2006.
Corporate Office vs. JennAir Customer Care
The Whirlpool corporate office handles executive leadership, investors, legal affairs, media, employment, suppliers, manufacturing, product strategy, and other companywide matters.
JennAir Customer Care handles individual appliance concerns, including:
- Warranty questions
- Repair scheduling
- Product registration
- Manuals and product literature
- Replacement parts and accessories
- Connected-appliance support
- Recall and safety information
- Authorized service-provider concerns
- Escalation of unresolved appliance complaints
Calling Whirlpool’s corporate switchboard does not automatically schedule a repair, approve a replacement, extend a warranty, reimburse food loss, or override an authorized service diagnosis.
How to Escalate a JennAir Complaint
Begin by contacting JennAir Customer Care at 1-800-536-6247. If a retailer, installer, or service company is already involved, contact that business as well.
Prepare the following information:
- The appliance model and serial number
- The purchase and installation dates
- The retailer or builder involved
- The current address where the appliance is installed
- Repair dates and service-order numbers
- Technician findings and parts ordered
- Photographs or videos of the problem
- Copies of receipts, invoices, and warranty documents
- The resolution being requested
Ask JennAir to create a case number. Use the same case number for later calls so representatives can review the prior notes, repair history, parts status, and proposed resolution.
Written consumer correspondence can be sent to:
JennAir Appliances
P.O. Box 8
St. Joseph, MI 49085
Mail is not appropriate for a gas leak, fire, electrical hazard, flooding, food-safety emergency, or another immediate safety concern.
JennAir Warranty and Repair Service
JennAir appliances are covered by product-specific limited warranties. JennAir states that appliance warranties typically begin with at least one year of coverage, but the duration, covered parts, labor terms, and additional component coverage vary by model.
Owners should locate the warranty booklet by entering the appliance model number in JennAir Product Help. The written warranty controls instead of a general description online.
Warranty coverage commonly excludes conditions such as:
- Improper installation
- Accidental or cosmetic damage
- Misuse or unauthorized modification
- Normal maintenance and consumable parts
- Household plumbing, wiring, gas, or ventilation problems
- Damage caused by nonapproved parts or service
JennAir recommends using its authorized service network. Ask whether the visit is covered before authorizing work, especially when the appliance is outside the original warranty.
Keep every service invoice, including visits where the technician cannot duplicate the problem. Repeated repair complaints are easier to review when the reported symptom, diagnostic codes, parts replaced, and technician conclusions are documented.
Retailers, Delivery, Installation, and Returns
Many JennAir appliances are purchased through independent appliance dealers, kitchen designers, builders, or authorized retailers. The seller may control the sale price, delivery, installation, return period, cancellation policy, and exchange decision.
Contact the retailer first for:
- Order cancellations
- Delivery damage
- Missing components
- Incorrect models or finishes
- Installation scheduling
- Return or exchange eligibility
- Retailer financing
Inspect an appliance before signing the delivery receipt when possible. Photograph visible damage, packaging, model labels, and the installation area. Report concealed damage promptly under the retailer’s policy.
A JennAir warranty generally addresses manufacturing defects rather than every delivery or installation dispute. The retailer, delivery company, installer, builder, or contractor may be responsible for damage caused during transportation or installation.
Parts, Accessories, and Extended Service Plans
JennAir sells factory-certified parts and accessories for refrigeration, cooking, dishwashers, ventilation, microwaves, compactors, and other products. Verify compatibility using the complete model number before ordering.
Some accessories sold directly through JennAir display a 30-day return policy. Product-specific conditions and return instructions should be reviewed before opening or installing an item.
Extended JennAir-branded service plans may be offered and administered by Domestic & General. Whirlpool Corporation and Domestic & General are independent companies. Questions about a service-plan claim should be directed to the administrator identified in the contract.
JennAir Recalls and Safety Concerns
Use JennAir Product Help and the U.S. Consumer Product Safety Commission recall database to check an appliance model.
Stop using an appliance and follow official safety instructions if it produces smoke, sparks, flames, a burning smell, unusual heat, gas odor, repeated electrical trips, or another potentially dangerous condition.
For a suspected gas leak, leave the area and contact the gas utility or emergency services from a safe location. Do not wait for a corporate complaint response.
Connected JennAir Appliances
Supported JennAir appliances can connect to the JennAir mobile application for remote controls, alerts, status monitoring, cooking features, and service information.
Connection problems may involve:
- An unsupported Wi-Fi frequency
- A changed router or password
- An outdated application
- Remote-enable settings
- Account or appliance-registration problems
- A temporary cloud or network interruption
JennAir currently advises that many connected products require a 2.4 GHz Wi-Fi network. Customer Care at 1-800-536-6247 also handles connected-appliance questions.
JennAir Privacy and Careers
JennAir’s website and connected-product privacy practices are administered through Whirlpool Corporation. Privacy requests may be submitted to wh***************@*******ol.com or mailed to:
Chief Privacy Officer
Whirlpool Corporation
2000 North M-63, MD 2533
Benton Harbor, MI 49022
JennAir-related corporate, engineering, manufacturing, technology, marketing, design, legal, and customer-experience jobs are generally listed through Whirlpool Corporation Careers.
The number 1-888-539-2372 is published for Whirlpool employees and retirees with pension, benefits, or pay questions. It is not a general applicant or JennAir Customer Service number.
JennAir Reviews and Complaints
No customer reviews were visible on CorporateOfficeHeadquarters.com when this page was updated. The page therefore does not assign JennAir an overall rating or claim an established complaint trend.
Possible review subjects include warranty decisions, repair delays, parts availability, repeated appliance failures, installation disputes, retailer communication, connected features, and Customer Care. These subjects do not establish how frequently a problem occurs.
A useful review should identify the appliance type, approximate purchase date, retailer, repair history, support route used, response time, and whether the concern was resolved.
JennAir Competitors and Related Corporate Office Pages
JennAir competes with luxury and premium appliance brands including Sub-Zero, Wolf, Thermador, Monogram, Miele, Viking, Bosch, and Fisher & Paykel. KitchenAid and Maytag are related Whirlpool brands rather than separately owned parent-company competitors.
- Whirlpool Corporate Office
- KitchenAid Corporate Office
- Maytag Corporate Office
- GE Appliances Corporate Office
- Samsung Corporate Office
- LG Corporate Office
Official JennAir Resources
- Official JennAir Website
- JennAir Customer Care
- Schedule Repair Service
- Manuals, Warranty and Product Help
- Parts and Accessories
- Privacy Requests
- Whirlpool Corporate Contact Information
- Whirlpool Careers
Frequently Asked Questions About JennAir
Where is JennAir headquartered?
JennAir is a Whirlpool Corporation brand. Whirlpool’s global headquarters is at 2000 North M-63, Benton Harbor, MI 49022-2692.
Is 553 Benson Road JennAir’s headquarters?
No separate JennAir headquarters is published there. Whirlpool identifies 553 Benson Road for certain U.S. Customer Service and legal correspondence.
What is JennAir’s corporate phone number?
Whirlpool Corporation’s headquarters number is 269-923-5000.
What is JennAir Customer Service’s number?
Call 1-800-536-6247 for product, warranty, repair, and owner assistance.
Who owns JennAir?
JennAir is owned by Whirlpool Corporation.
How long is a JennAir warranty?
JennAir says coverage typically begins with at least a one-year limited warranty, but the exact term and covered parts depend on the appliance and warranty booklet.
How do I schedule a JennAir repair?
Call Customer Care or use JennAir’s online service-scheduling page to request an authorized service provider.
Who handles a damaged delivery?
Contact the retailer or delivery company immediately. Manufacturing defects and delivery damage are handled through different processes.
How do I check for a JennAir recall?
Use JennAir Product Help and search the CPSC recall database using the model number.
How do I escalate a repeated repair problem?
Call JennAir Customer Care, provide the complete repair history, request a case number, and ask for supervisory review.
How do I contact JennAir about privacy?
Email wh***************@*******ol.com or write to Whirlpool’s Chief Privacy Officer.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com helps readers distinguish JennAir Customer Care from Whirlpool’s corporate headquarters, appliance retailers, installers, authorized repair companies, parts sellers, builders, and extended-service-plan administrators. This page was reviewed using current JennAir and Whirlpool contact, warranty, repair, privacy, ownership, leadership, and COH review information.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with JennAir, Whirlpool Corporation, any retailer, installer, repair company, service-plan administrator, employee, or government safety agency.
This page is provided for informational purposes and is not legal, electrical, gas, appliance-repair, warranty, privacy, or product-safety advice. Addresses, telephone numbers, hours, warranty terms, service providers, parts, and complaint procedures may change. The appliance’s written warranty and service contract control.
Share Your JennAir Experience
Have you contacted JennAir Customer Care, a retailer, installer, repair provider, service-plan administrator, or Whirlpool’s corporate office? Share the appliance type, general issue, approximate dates, support route used, response time, and whether the concern was resolved.
Please do not publish serial numbers, complete receipts, payment information, home addresses, account passwords, connected-appliance credentials, private telephone numbers, email addresses, or other confidential information.