Jamba’s corporate support is based at the GoTo Foods headquarters at 5620 Glenridge Drive NE in Atlanta, Georgia. The current corporate-office phone number is 1-404-255-3250. This is the GoTo Foods corporate number, not a universal Jamba customer-service line for every store order, refund, Rewards account, gift card, delivery, or employee issue.
Customers with a store complaint should normally contact the Jamba location involved and then submit the issue through the official Jamba guest contact form. Jamba publishes 1-866-465-2622 for certain account and gift-card assistance, but it should not be confused with a dedicated corporate complaint department.
Jamba Juice Corporate Office Address and Phone Number
- Current Brand Name: Jamba
- Former and Common Name: Jamba Juice
- Parent Company: GoTo Foods, formerly Focus Brands
- Corporate Headquarters: 5620 Glenridge Drive NE, Atlanta, GA 30342, USA
- GoTo Foods Corporate Phone Number: 1-404-255-3250
- Jamba Guest Contact Form: Contact Jamba Guest Support
- Jamba Account and Gift-Card Support: 1-866-465-2622
- Franchising Inquiries: 1-800-227-8353
- Official Website: www.jamba.com
- Store Locator: Find a Jamba Location
- Jamba Rewards: Jamba Rewards Information
- Careers: Jamba Careers
- Privacy Email: Pr*****@***ba.com
- Ultimate Owner: Roark Capital portfolio company
The Atlanta number is appropriate for corporate routing, business matters, franchise questions, and documented escalations. Guests should begin with the store or support channel responsible for the purchase whenever possible.
Where Is Jamba Juice Headquarters?
Jamba’s parent-company and corporate-support headquarters is:
GoTo Foods
5620 Glenridge Drive NE
Atlanta, GA 30342
United States
Jamba’s current franchise materials also identify the Glenridge Drive address for the Jamba franchisor organization.
The Atlanta headquarters supports executive leadership, franchising, marketing, technology, menu development, supply-chain operations, legal affairs, Human Resources, digital ordering, loyalty programs, corporate communications, and other companywide functions.
The headquarters is not a public Jamba restaurant, walk-in refund counter, Rewards service desk, gift-card center, payroll office, or delivery-order pickup location. Contact Jamba before visiting or mailing documents.
What Is the Jamba Juice Corporate Phone Number?
The current Jamba corporate-office contact number is the GoTo Foods headquarters number, 1-404-255-3250.
This number may be appropriate for:
- Corporate-office inquiries
- Business and vendor routing
- Franchise-related matters
- Questions about the appropriate GoTo Foods department
- Company information
- Documented complaints that remain unresolved after store-level escalation
- Corporate correspondence
It is not the preferred first number for:
- A wrong smoothie or bowl
- A refund from a local store
- An online or delivery-order problem
- A missing Jamba Rewards credit
- A gift-card balance
- A store employee complaint
- A catering order
- Local store hours
- A payroll or scheduling question
Is 1-866-473-7848 Still Jamba Customer Service?
The number 1-866-473-7848 appeared in older Jamba Juice listings, but it is not currently displayed on Jamba’s official guest-contact, account, gift-card, or GoTo Foods corporate pages.
Use the following current routes instead:
- Store or Order Complaint: Contact the Jamba location involved
- Guest Feedback: Use the official Jamba guest contact form
- Account or Gift-Card Assistance: Call 1-866-465-2622
- Corporate Routing: Call 1-404-255-3250
What Is the Jamba Customer-Service Phone Number?
Jamba does not currently publish one universal telephone number for every store complaint, order, refund, delivery, Rewards account, gift card, franchise, and employment matter.
The number 1-866-465-2622 is published on current Jamba pages for account-login and gift-card assistance.
It may help with:
- Difficulty signing in to a Jamba account
- Account-registration assistance
- Gift-card balances
- Lost or stolen gift cards when proof of purchase is available
- Qualifying gift-card cash-redemption questions
Store complaints should be submitted to the location involved or through the official guest contact form rather than assuming the account and gift-card number can resolve every issue.
How to Contact Jamba Customer Service
The correct contact route depends on the issue.
For an In-Store Purchase
- Contact the store where the purchase occurred.
- Ask for the shift lead or manager on duty.
- Keep the receipt and identify the date and approximate time.
- Request an immediate remake or replacement when appropriate.
- Use the official guest contact form if the store does not resolve the issue.
For an Online or Jamba App Order
- Contact the store selected in the order.
- Report the problem within 48 hours.
- Keep the digital receipt and order confirmation.
- Save screenshots showing the items ordered.
- Use the guest contact form for unresolved problems.
For a Third-Party Delivery Order
- Check whether Jamba or the delivery platform processed the payment.
- Contact the store for food-preparation or missing-item issues.
- Contact the delivery platform for driver, delivery-address, or platform-payment issues.
- Retain the order confirmation, photographs, and support transcript.
For Rewards, Account, or Gift-Card Help
- Review the Jamba account or Rewards FAQ.
- Call 1-866-465-2622 for account or gift-card assistance.
- Keep the receipt and account email address available.
How to Make a Complaint to Jamba
- Identify the store. Record the location, city, state, and local phone number.
- Contact the manager on duty. Give the location an opportunity to correct a wrong item, poor-quality product, employee-service issue, or payment error.
- Keep proof of purchase. Save the receipt, app confirmation, delivery record, Rewards history, gift-card receipt, and payment record.
- Describe what happened factually. Include the date, approximate time, products ordered, and response received.
- State the requested resolution. Ask clearly for a remake, replacement, refund review, account correction, Rewards adjustment, or management response.
- Request a reference number. Save names, dates, emails, screenshots, and promised response times.
- Submit the official guest form. Identify the store and include a concise timeline.
- Escalate to GoTo Foods when necessary. Call 1-404-255-3250 after documenting reasonable store-level and guest-support efforts.
A corporate complaint is more useful when it identifies the exact Jamba location. Many stores are operated by franchisees, and the local operator may control staffing, payroll, store records, and immediate refunds.
What to Include in a Jamba Complaint
- The Jamba location and city
- The order date and approximate time
- The receipt or order method
- The items ordered
- The items received
- The amount paid
- The manager or support channel already contacted
- The response received
- Photographs when useful
- The exact resolution requested
Do not publicly post a complete order number, Rewards account number, gift-card number, payment-card details, delivery address, or employee personal information.
Jamba Goodness Guarantee
Jamba’s Goodness Guarantee says that a customer who is unhappy with an item can ask the store to remake or replace it.
Customers should notify the store immediately so the location can review the product and prepare a replacement while the details are clear.
For an online or delivery order, Jamba instructs customers to contact the store within 48 hours.
The Goodness Guarantee should not be interpreted as an automatic cash-refund promise for every taste preference, delivery delay, or product complaint. The available resolution can depend on the purchase method, store, payment processor, and circumstances.
Wrong Jamba Order or Missing Item
If a store provides the wrong smoothie, bowl, size, ingredient, or quantity:
- Compare the product with the receipt or digital order.
- Do not consume an item that presents an allergy or dietary concern.
- Contact the store immediately.
- Ask for the manager or shift lead.
- Request a remake or replacement.
- Photograph the product and label when helpful.
- Keep the receipt until the complaint is resolved.
For app, online, or delivery orders, report the issue within 48 hours and retain screenshots of the original order.
Jamba Refund Complaints
Jamba does not publish a universal policy promising a cash refund for every wrong order, unsatisfactory item, employee interaction, delivery delay, or changed preference.
The first response under the Goodness Guarantee is generally to remake or replace an unsatisfactory item.
A refund review may depend on:
- The location involved
- Whether the store is corporate-operated or franchised
- The payment method
- Whether Jamba or a third-party platform processed the order
- Whether the problem was reported promptly
- Whether the order could be remade
- The store’s investigation
If a refund is approved, request written or emailed confirmation showing the amount and processing date. Banks and payment providers may require additional time to display the credit.
Jamba Online and Delivery-Order Complaints
Online-order complaints may involve:
- A wrong item
- A missing item
- An incorrect size
- An unwanted substitution
- A melted or warm product
- An order prepared too early
- A delayed pickup
- An incorrect store
- A duplicate charge
- A delivery that never arrived
Review the order confirmation to determine which store prepared the order and which company processed the payment.
Contact the store within 48 hours for food and preparation issues. Contact the delivery platform when the complaint primarily involves the driver, delivery route, address, or platform account.
Jamba Rewards and App Complaints
Jamba Rewards members can earn points and redeem eligible rewards through participating stores, Jamba.com, and the Jamba app.
Rewards complaints may involve:
- Missing points
- A reward not appearing
- A birthday offer
- Difficulty signing in
- A duplicate account
- An offer that did not apply
- An order not appearing in account history
- An app payment problem
Before requesting support:
- Confirm that the correct email address was used.
- Keep the receipt.
- Check whether the store participates in the program.
- Save screenshots of the offer and account.
- Review the current Rewards terms.
For account-login assistance, call 1-866-465-2622 or use the support route linked through Jamba’s FAQ.
Jamba Gift-Card Complaints
Jamba gift-card assistance is available at 1-866-465-2622.
Gift-card complaints may involve:
- An incorrect balance
- A card that was not activated
- A card not being accepted
- A lost or stolen card
- An eGift card that was not delivered
- A cash-redemption request where required by state law
- A bulk gift-card purchase
Jamba states that it is not responsible for lost or stolen cards. A customer with proof of purchase may still contact customer service for assistance.
Keep the purchase receipt, card number, delivery confirmation, and activation record private. Do not post the full gift-card number or security code in a public comment.
Jamba Food-Quality Complaints
Food-quality complaints may involve:
- A melted or warm smoothie
- An incorrect texture
- Missing fruit or toppings
- An incorrect ingredient
- A bowl that differs from the order
- A product that appears spoiled
- Foreign material
- Damaged packaging
- An unexpected taste or odor
Stop consuming a product that appears spoiled, contaminated, or unsafe. Retain the product, cup, packaging, receipt, and photographs when it can be done safely.
Notify the store manager promptly. For a suspected illness, allergic reaction, choking incident, or other medical emergency, seek appropriate medical assistance rather than waiting for a customer-service response.
Jamba Allergy and Ingredient Questions
Jamba states that its products may contain sesame, milk, eggs, tree nuts, peanuts, wheat, and soybeans.
The company also states that it cannot guarantee that unpackaged menu items will be free of allergens because cross-contact may occur.
Customers with food allergies should:
- Review the current online ingredient and nutrition information.
- Contact the individual location before ordering.
- Tell store employees about the allergy.
- Ask about ingredients and preparation practices.
- Avoid relying solely on an old menu or third-party listing.
- Seek immediate medical assistance for a serious reaction.
A menu item described as plant-based, dairy-free, gluten-friendly, or customizable is not necessarily guaranteed to be free from all allergens or cross-contact.
Jamba Kiosk and Cash-Payment Complaints
Some Jamba locations may encourage customers to use a kiosk, app, or online ordering system. Customers may still need employee assistance because of cash payment, accessibility, technical problems, unfamiliarity with the system, or a complex order.
If a kiosk does not work or an employee refuses reasonable assistance:
- Ask for the shift lead or manager.
- Explain the payment or accessibility need.
- Record the store, date, and approximate time.
- Use the guest contact form if the local response is inadequate.
Describe the interaction factually. Avoid posting an employee’s full name, physical description, suspected medical condition, or unsupported allegation about drug use.
Jamba Airport, Mall, Campus, and Special-Venue Complaints
Some Jamba locations operate inside airports, shopping centers, college campuses, hospitals, military facilities, or other special venues.
These stores may be operated by franchisees, concession companies, universities, travel retailers, or other local businesses.
A complaint may therefore require contact with:
- The Jamba store manager
- The local franchisee
- The airport or venue concession operator
- The delivery or ordering platform
- Jamba guest support
Identify the terminal, concourse, mall, campus, or venue rather than reporting only “Jamba Juice.”
Jamba Careers, Human Resources, and Payroll
Jamba does not publish one universal Human Resources or payroll phone number for every applicant, current employee, former employee, or franchise worker.
The Jamba careers site includes jobs at both corporate-operated and franchised locations. For a franchised store, the franchisee is the employer and establishes its own wage and benefit programs.
Applicants should use the official Jamba Careers website and review whether a position is identified as corporate or franchised.
Current employees should ordinarily contact:
- Their store manager
- The franchise owner or operating company
- The local or regional Human Resources contact
- The employee portal
- The payroll or benefits provider
- The contact shown on pay statements or employment documents
The GoTo Foods corporate number may assist with general routing, but 1-404-255-3250 should not be described as a dedicated Jamba payroll or employee hotline.
Do not post Social Security numbers, employee identification numbers, pay statements, schedules, tax forms, bank information, medical-leave documents, or coworker personal information publicly.
Jamba Privacy Requests
Jamba publishes Pr*****@***ba.com for privacy questions and qualifying consumer-rights requests.
Privacy matters may involve:
- Access to personal information
- Correction of information
- Deletion requests
- Marketing preferences
- Account information
- Online tracking and cookies
- Applicable state privacy rights
Privacy correspondence may also be mailed to the Atlanta headquarters address.
The privacy email is not the correct first contact for a wrong order, store refund, missing Rewards points, gift-card balance, payroll issue, or job application.
Who Owns Jamba Juice?
Jamba is part of GoTo Foods, the Atlanta-based restaurant and franchise platform formerly known as Focus Brands.
GoTo Foods’ brands include:
- Jamba
- Auntie Anne’s
- Carvel
- Cinnabon
- McAlister’s Deli
- Moe’s Southwest Grill
- Schlotzsky’s
GoTo Foods is a portfolio company of Roark Capital, a private investment firm.
Jamba is therefore privately held and does not have its own publicly traded stock symbol.
Who Is the CEO of Jamba Juice?
Jamba does not currently publish a separate brand CEO.
Omer Gajial is Chief Executive Officer of GoTo Foods. He became CEO in December 2025.
Mike Freeman is Executive Vice President and President, Brands. His responsibilities include oversight of Jamba and several other GoTo Foods restaurant brands.
Individual Jamba locations also have local owners, franchise operators, general managers, and regional leaders. A store complaint should ordinarily be directed to local management before attempting to contact a senior corporate executive.
About Jamba Juice
Jamba traces its history to 1990 and now generally uses the shorter brand name Jamba, although many customers continue to search for Jamba Juice.
The menu may include:
- Fruit and vegetable smoothies
- Plant-based smoothie options
- Açaí and other bowls
- Fresh juices and shots
- Protein and nutritional boosts
- Breakfast and handheld food
- Snacks and grab-and-go products
- Catering options at participating locations
Ingredients, pricing, nutrition, availability, and preparation can vary by product and location.
As of March 29, 2026, GoTo Foods reported more than 750 Jamba locations across 36 U.S. states and nine countries and territories. The official U.S. directory listed approximately 715 locations when this page was updated.
Jamba Juice Reviews, Complaints, and Customer Feedback
Five reader reviews are currently visible on this CorporateOfficeHeadquarters.com page.
Reported concerns include:
- A Santa Monica customer who reported receiving a drink instead of the ordered bowl and requested a refund
- A Denver airport order that allegedly sat at pickup after employees called the wrong name
- Reported discourteous employee responses at the Denver airport location
- Two substantially similar Woodinville complaints involving kiosk use, cash payment, and an employee who reportedly resisted taking the order
- An Encino complaint involving employee communication, menu questions, and customer service
No meaningful positive-review or aggregate-rating pattern is currently visible.
These submissions represent individual customer reports involving different locations. They do not establish that every Jamba location, employee, order, or franchise operator will produce the same experience.
The two Woodinville comments appear substantially repetitive and should not be counted as two independent complaint trends without further review.
Jamba Competitors and Related Corporate Offices
Jamba competes with smoothie, juice, coffee, fast-casual, and health-oriented food and beverage chains. Related CorporateOfficeHeadquarters.com pages include:
Official Jamba and GoTo Foods Resources
- Jamba Official Website
- Jamba Guest Contact Form
- Jamba Location Directory
- Jamba Goodness Guarantee
- Jamba Frequently Asked Questions
- Jamba Menu, Ingredients, and Nutrition
- Jamba Rewards
- Jamba Rewards Terms
- Jamba Gift Cards
- Jamba Gift-Card Terms
- Jamba Privacy Policy
- Jamba Careers
- GoTo Foods Corporate Website
- GoTo Foods Contact Information
- GoTo Foods Leadership
- Jamba Franchise Information
Frequently Asked Questions About Jamba Juice Corporate Office
Where is Jamba Juice headquarters?
Jamba’s parent-company and corporate-support headquarters is at 5620 Glenridge Drive NE, Atlanta, GA 30342.
What is the Jamba Juice corporate-office phone number?
The GoTo Foods corporate-office number associated with Jamba is 1-404-255-3250.
Is Jamba still owned by Focus Brands?
The same parent organization continues to own Jamba, but Focus Brands changed its corporate name to GoTo Foods in 2024.
What is the Jamba Juice customer-service phone number?
Jamba does not publish one universal phone number for every customer issue. Call 1-866-465-2622 for certain account and gift-card questions. Store complaints should begin with the location involved or the official guest contact form.
Is 1-866-473-7848 still Jamba customer service?
The number is not currently displayed on Jamba’s official guest-support, account, or gift-card pages. Use the current store, guest-form, account, or corporate contact route instead.
How do I make a complaint to Jamba Juice?
Contact the store manager, retain the receipt, and request a remake or replacement when appropriate. Submit unresolved complaints through the official Jamba guest contact form.
How do I report a wrong Jamba order?
Contact the store immediately. For an online or delivery order, report the issue to the store within 48 hours.
Does Jamba provide refunds?
Jamba’s Goodness Guarantee emphasizes remaking or replacing an unsatisfactory item. A refund may depend on the store, payment method, order channel, and circumstances.
How do I contact Jamba about a gift card?
Call 1-866-465-2622 for gift-card balances, lost-card assistance with proof of purchase, and qualifying cash-redemption questions.
How do I contact Jamba Rewards?
Review the official Rewards FAQ and terms. For account-login assistance, call 1-866-465-2622.
What is the Jamba customer-service email?
Jamba does not currently publish one general guest-service email on its primary Contact page. Use the official guest contact form. Pr*****@***ba.com is limited to privacy matters.
What is the Jamba payroll phone number?
Jamba does not publish one universal payroll number. Employees of franchised stores should contact their franchise employer, manager, payroll provider, or the contact shown on their pay statement.
What is the Jamba Human Resources phone number?
No general public HR number covers every corporate and franchised location. Applicants should use the official careers site. Current employees should use their manager or internal employment resources.
Who owns Jamba Juice?
Jamba is part of GoTo Foods, a Roark Capital portfolio company.
Who is the CEO of Jamba Juice?
Jamba does not publish a separate brand CEO. Omer Gajial is CEO of parent company GoTo Foods, and Mike Freeman oversees Jamba in his role as Executive Vice President and President, Brands.
How many Jamba locations are there?
GoTo Foods reported more than 750 Jamba locations worldwide as of March 29, 2026. The current U.S. location directory listed approximately 715 locations when this page was updated.
Can I visit Jamba headquarters for a refund?
No. The Atlanta headquarters is not a walk-in restaurant or refund center. Contact the store or support channel responsible for the purchase.
Can CorporateOfficeHeadquarters.com resolve a Jamba complaint?
No. CorporateOfficeHeadquarters.com is an independent information and review website. It cannot access orders, issue refunds, add Rewards points, replace gift cards, change payroll records, investigate franchise employees, or require Jamba or GoTo Foods to respond.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes independent corporate-office and complaint information to help consumers distinguish Jamba headquarters from individual stores, franchisees, guest support, Rewards assistance, gift-card support, delivery platforms, Human Resources, and privacy contacts.
Corporate addresses, phone numbers, executives, store locations, ownership, menu items, support routes, and policies can change. Confirm time-sensitive details through Jamba, GoTo Foods, the location involved, or the company that processed the transaction.
Page Update Note
Last Updated: July 21, 2026
This Jamba Juice page was substantially rebuilt to verify the Atlanta headquarters address and corporate phone number, update the parent-company name from Focus Brands to GoTo Foods, remove an unsupported older complaint number, add current guest, account, gift-card, and privacy routes, explain the Goodness Guarantee and 48-hour online-order requirement, clarify franchise employment and payroll issues, update ownership and leadership, add allergy guidance, preserve and optimize the existing image, summarize and moderate the five visible reviews, and strengthen current Jamba Juice headquarters and customer-service search terms.
Share Your Jamba Experience
Have you contacted Jamba about a smoothie, bowl, wrong order, refund, delivery, Rewards account, gift card, kiosk, employee interaction, allergy question, job, payroll matter, or corporate complaint?
Share the location, purchase method, support route used, response time, requested resolution, and whether the matter was resolved. Positive experiences involving employees, product quality, fast complaint resolution, or successful order correction are also welcome.
Privacy warning: Do not post complete order numbers, Rewards account details, gift-card numbers or PINs, payment-card information, delivery addresses, passwords, verification codes, employee schedules, payroll records, Social Security numbers, children’s information, medical details, or private correspondence containing sensitive information.
Comments containing threats, employee names, physical descriptions, hairstyle or body comments, unsupported drug allegations, insults, repetitive submissions, private financial information, or material unrelated to Jamba may be edited or removed.
Disclaimer
CorporateOfficeHeadquarters.com is an independent informational and consumer-review website. It is not affiliated with, endorsed by, or operated by Jamba, Jamba Juice Franchisor SPV LLC, GoTo Foods, Focus Brands, Roark Capital, any Jamba franchisee, individual store, delivery platform, gift-card provider, payroll company, or related organization.
Corporate addresses, telephone numbers, executives, ownership, store locations, menu items, ingredients, allergy information, Goodness Guarantee procedures, Rewards rules, refund decisions, franchise operations, employment contacts, and complaint routes may change. This page does not provide legal, employment, medical, nutrition, allergy, food-safety, financial, privacy, franchise, or consumer-rights advice.